Clear River Environmental Reviews

D C 2026.10.22

     

I had my cesspool pumped and my overflow pumped. The Techs name was Frank. He was very professional and knowledgeable about the system and service. He explained everything that was being done and made sure I understood the work that was done. He then took the time to not only backfill my covers but spent an extra 10 minutes grading my lawn and pieceing together my grass to make it look as good as possible. You don’t find people these days that actually take pride in what they do and take the time out of their day to explain the work that is being done. I will definitely use this company again!!

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Joann Fitzgerald 2026.10.11

     

Quick and professional service. Very thorough job!

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The Courtyard HOA 2026.09.24

     

I had a sewer backup in my basement bathroom and needed emergency service. Clear River responded very quickly and sent over Nick, an expert technician, to immediately resolve the problem within an hour. Nick's work was excellent, he was very knowledgeable, focused and efficient. He found he problem, got the job done fast and was a pleasure to work with through this mess. Thank you Clear River and Nick for your excellent service!

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Chris 2026.09.22

     

Josh was great to deal with and very knowledgable!!! He cleared out a clogg we had in our drain well!!

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Norman Bartner 2026.09.16

     

Never thought I would be reviewing a septic system cleaning company. During the quarter century we lived in this house, never had we experienced competency in this field. Clearwater, and their representative, Frank, did a complete & thorough service knowledgeably without rushing & without wasting time. He completed his work with certainty and efficiently. We felt that after the Clearwater,Frank, experience, that we had wasted money all these years. He used electronic equipment to locate system & recorded the locations for future use. Oh yeah, the fee was quite fair, which is unusual these days. An incredible company ! Thank you Clearwater, Frank Dr. Norman G. Bartner

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Oscar Mayer 2026.08.24

     

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Tim Callejo 2026.07.31

     

This is a shout out to Nestor & Ricardo. Nestor showed up with a smile, took a look at both cesspools & told me things I wasn't aware of. Ricardo popped the covers & both investigated the condition of the pools. Both were friendly & respectful. Nestor explained my options going forward with regard to pool maintenance, type of pool and condition. Thanks to Nestor & Ricardo for getting it done.

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denise mannino 2026.07.16

     

Josh came to my home to assess my septic tank and clogged drain/plumbing. He was professional, courteous, explained everything he was going to do and why. He tried to maintain the integrity of my home all while unclogging my poop pipes! He even tried to save me some money by using the shower drain first with the snake, but then finally had to remove the toilet and go that route. He was very calm, reassuring and let friendly. At a time when a customer is distressed he offered reassurance and a level of confidence that I needed in a service. When your toilets don’t work and are backed up with an entire family, it’s a bit stressful. I would recommend Josh and Clear River to anyone!!

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Bryan G 2026.06.22

     

I recently used ClearRiver Environmental to service the cesspools at my home in Sayville and couldn't be happier with the experience. From the initial phone call to the completion of the work, their team was professional, knowledgeable, and easy to work with. They arrived on time, explained everything clearly, completed the service efficiently, and left the area clean when they were finished. It's refreshing to work with a company that takes pride in both their workmanship and customer service. If you're looking for a reliable cesspool service company on Long Island, I highly recommend ClearRiver Environmental. Honest, professional, and dependable service from start to finish. I will definitely be using them again in the future.

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Reply from Clear River Environmental 2026.06.23

Thank you for your Business we appreciate your satisfaction!!

Anna Perrotta 2026.06.08

     

Just had the best service technician Josh! He was on time very honest!! Very professionals , I would definitely recommend him in the company.

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Dominic Games 2026.06.08

     

I want to thank Frank for coming by on short notice yesterday Sunday. We also called at 3:30 so I know it was very late but he wasn’t bothered by coming out to us. I didn’t realize this company was so far we’re in Huntington. Frank really helped us out he was very thorough and very knowledgeable. Thank you The Roldan’s

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Stephen Smith 2026.05.14

     

We had a swamp gas smell in our house. Clear River's people arrived pretty much immediately and worked for 6 hours to diagnose and resolve the issue. Jake and Josh were competent, driven, and personable. Not only did they rapidly resolve an issue that posed a threat to my baby's health, but they did so in a way that reminds me of what service used to be in this country. If you have a plumbing issue, you can't go wrong with these guys.

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Guy Vincel 2026.05.12

     

I am so grateful I was referred to Clear River Environmental. The team arrived early. Wenfred, Terrelle and Alex were professional, and courteous. they explained everything clearly, were careful not to damage sprinkler lines and completed my septic tank service efficiently with no surprises. Their workmanship and customer service, including every person I spoke to at the office, exceeded our expectations. I highly recommend Clear Water Environmental to anyone looking for dependable septic services.

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C Simpson 2026.05.07

     

My sincere thanks to Joshua, Clear River’s plumber / engineer who was dispatched to my residence to fix what I thought was a simple sewer clog. Thanks to Joshua, I got a good education on how and where the waste goes. Joshua explained each of the waste management steps as he diligently continued to trouble shoot and work to solve the problem. He gave important tips on what to put in the home appliances to prevent such calls. Clear River is very fortunate to have employees such as Josh. Don’t lose him. Oh yes Josh, all is working fine. C Simpson

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G G 2026.04.29

     

This is how your driver drove for miles on purpose

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Reply from Clear River Environmental 2026.04.30

Thank you for sharing your concern. We expect our drivers to operate safely and professionally at all times, and we’ll be reviewing this internally with our team.

Magda Noel 2026.04.11

     

My husband called the company because our cesspool was full. Two technicians came and only checked three spots, then said they couldn’t locate the cesspool, even though I told them exactly where the previous owner said it was. Instead of taking the time to locate it, they insisted we pay an additional fee for a camera to find it, despite the fact that the previous homeowner had already identified the location in the front yard. He said the homeowner probably don’t remember. We were forced to pay an extra $395 so they would proceed, and they eventually emptied the cesspool. Be aware!!! They will scam you to pay more money and it’s unfair.

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Josh Butler 2026.04.01

     

Clear River Environmental are the best in the business. Garrett from the I/A OWTS Department Has been to my house several times to clear the septic tank and his level of customer service is unparalleled. Garrett is clear and concise about the work he’s doing and takes pride in his work while making sure he goes above and beyond to leave the tank area spotless. I should note Nick P the IA OWTS Service Manager is also incredible. We had a pump break on us and Nick gave me his cell phone number and sent his guys over to solve the problem in less than 12hrs. Use these guys for all your septic tank needs they are the best around.

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Reply from Clear River Environmental 2026.04.01

Thank you for using ClearRiver for your IAService!

Chris H 2026.03.31

     

Clear River exceeds expectations again! This is the second time I have used them in an emergency situation. They were fast, thorough and professional. Charlie explained everything that was happening to me and set up the game plan on what needs to get done while Eddie and Terrelle handled the execution. Great company, even meet the owner Dave. Local, family company that backs up what they say! Thank you Clear River!

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Reply from Clear River Environmental 2026.03.31

Thank you for the business!!

Jerry Silverstein 2026.03.21

     

I can’t say enough about Clear River Environmental. We unfortunately had a sewage backup last week and within an hour of cold calling them Jessie came to the rescue. He was knowledgeable and supportive and put us right at ease in a harrowing situation. He went outside and found our cesspool and determined that it wasn’t the culprit. He then discovered, diagnosed, documented and relieved the interior blockage. He also recommended and executed a procedure to prevent future problems. All in all this is a first class organization.

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Reply from Clear River Environmental 2026.03.22

We are very appreciative for the kind words. Even happier that you received quality service from our plumbing & drain cleaning team!!

Jo Ann P 2026.03.18

     

Very happy with them. They call when they say they will and someone always follows up. Juan did a great job replacing the covers.

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Reply from Clear River Environmental 2026.03.31

Thank you for your business!!