Cityhilfer Bewertungen

Dijle Kara 2025.11.10

     

I was recommended this service by a colleague and I’m so glad I gave it a try. Excellent work! I’d recommend it to anyone without hesitation. My bathroom had damage after a pipe accident, and the team member handled everything with professionalism and great attention to detail. Quick response, fantastic results.

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Antwort von Cityhilfer 2025.11.10

Thank you so much, Dijle Kara! We are thrilled to hear you had such a positive experience with our professional cleaning in Berlin. It is wonderful to know that you were pleased with the team member's professionalism and attention to detail. The satisfaction of our customers is the greatest reward for us at Cityhilfer GmbH. We look forward to helping you again! Best wishes from the Cityhilfer GmbH Team.

rony bikovsky 2025.11.08

     

Very good cleaning

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Antwort von Cityhilfer 2025.11.09

Hi Rony, thank you for the fantastic review! Our team at Cityhilfer GmbH works hard to provide the best professional cleaning in Berlin, and we're so glad to hear we hit the mark for you. Your feedback is greatly appreciated!

Henrique Magalhães 2025.11.06

     

The cleaner came on time and did a great job. Very professional. Exactly what I was experiencing.

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Antwort von Cityhilfer 2025.11.07

Dear Henrique,

Thank you so much for taking the time to leave this fantastic 5-star review! We are delighted to hear that you had such a positive experience with our team.

Punctuality and professionalism are top priorities for us at Cityilfer GmbH, and it's wonderful to know our cleaner delivered a great job that met your expectations.

We're proud to offer a reliable and professional cleaning service in Berlin and across Germany. Your feedback is incredibly valuable to us, and we look forward to serving you again soon!

Best regards, The Cityilfer GmbH Team

Maiken-Ailin Eilertsen 2025.11.06

     

I had a really great experience with their rug cleaning service! They were very responsive and I was able to book a time on short notice. The cleaner that came by was incredibly friendly and really went above and beyond with the cleaning itself. Would definitely be more than happy to use their services again!

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Antwort von Cityhilfer 2025.11.07

Dear Maiken-Ailin,

Thank you for leaving such a wonderful and detailed review! We are absolutely thrilled to hear you had a great experience with our rug cleaning service.

Our team at Cityilfer GmbH works hard to be responsive and accommodate our clients' schedules, even on short notice, so we're glad we could help. It's fantastic to know our cleaner was friendly and went "above and beyond" for you.

We truly appreciate your high recommendation and are proud to be your choice for professional cleaning in Berlin. We look forward to the opportunity to serve you again!

Best regards, The Cityilfer GmbH Team

Nathalie Moran 2025.10.24

     

A true life saver. He really made my new apartment a place I can move to. I booked 4 hours of cleaning and he distributed the time in a way to give the best possible outcome. It wasn't as perfect as I wanted to but after seeing how dirty it was at the beginning (with greese and years of dirt) I can say it was true magic what he accomplished in such time. I will definitely book them again and I totally recommend it.

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Antwort von Cityhilfer 2025.10.25

Thank you so much, Nathalie, for this wonderful 5-star review! We are thrilled to hear that our team could work some "magic" on your new apartment and make it move-in ready.

Handling tough jobs, like deep cleaning grease and years of dirt, is a challenge we take pride in. It's fantastic to know our professional cleaning service met your high expectations and that our team's efficient time management delivered the best possible outcome.
We truly appreciate your recommendation and look forward to your next booking with Cityhilfer!

Arnaud Schreuder 2025.09.10

     

In general I am satisfied with work done within a short amount of time to clean my apartment. The attention to detail is adequate. I unfortunately did realise that my kitchen scale did not work after the cleaning, most likely as a result of water damage. I understand that accidents can happen, but more care could be taken with electronics. None the less I still recommend their service and would use them again.

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Antwort von Cityhilfer 2025.10.25

Hi Arnaud, thank you for taking the time to leave a review and for your recommendation. We are glad you were satisfied with the overall apartment cleaning.

We are, however, very sorry to hear about the issue with your kitchen scale and we appreciate you bringing this to our attention. Our team strives for excellence, and we take feedback about being careful, especially with electronics, very seriously.

We're grateful for your understanding and that you would still recommend our service. We hope to have the opportunity to provide an even better experience for you next time.
The Cityhilfer Team

Giulia Petrilli 2025.07.31

     

Great service, my cleaner was Babatunde and he was quick, kind and able to accomodate specific cleaning requests. I would recommend this service to my friends

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Matthew Fox 2025.07.19

     

Great experience! The cleaner was super friendly and gave a very deep clean to my apartment, including a shampoo of the couch. It's never been cleaner. Courteous, English-speaking, punctual. Worth every cent.

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Antwort von Cityhilfer 2025.07.19

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our cleaning service and that our cleaner provided a super friendly and deep clean, including a shampoo of your couch.

It means a lot to us to know that your apartment has never been cleaner and that you found our service courteous, English-speaking, and punctual. We truly believe in providing excellent value for money, and your feedback confirms that we are achieving our goal.

We appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

Sincerely,

The Cityhilfer Team

Priyanka Chaudhari 2025.07.08

     

The service is very efficient, quick and support before and after service is very good. We opted for Post Construction cleaning services. Before service, the person came home and checked the areas to be cleaned, also carefully listened to our needs and things need to be cleaned as our apartment was occupied with lots of construction dust and needed thorough cleaning of surfaces, sofa, bathrooms and balcony. He took note of it and next day carried out the work as per appointment. It was cleaned nicely and dust is removed. We are satisfied the services.

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Antwort von Cityhilfer 2025.07.08

Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Cityhilfer GmbH.

It's fantastic to know that our team provided efficient, quick, and supportive service for your post-construction cleaning needs in Berlin. We pride ourselves on our meticulous approach, from the initial assessment of areas filled with construction dust to carefully listening to your specific requirements for thorough cleaning of your surfaces, sofas, bathrooms, and balcony.

We're especially pleased that our detailed planning and execution, ensuring all work was carried out as per your appointment, resulted in a nicely cleaned and dust-free apartment. Your satisfaction is our top priority!

Thank you for choosing Cityhilfer GmbH for your professional cleaning services in Berlin. We look forward to serving you again for any future cleaning requirements.

Hadar Brook 2025.06.13

     

I needed a regular cleaning service for my house and sofa cleaning, the service was amazing! Right in time, nicest people and very clean. Highly recommended!

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Antwort von Cityhilfer 2025.06.14

Thank you so much for your fantastic 5-star review! We're thrilled to hear that our regular cleaning service and sofa cleaning met your expectations and left your house sparkling clean. At Cityhilfer GmbH, we pride ourselves on providing the best cleaning services in Germany, always on time and with a friendly, professional team. Your kind words reinforce our commitment to delivering top-quality home cleaning and reliable sofa cleaning solutions across Germany. It was a pleasure serving you, and we truly appreciate your high recommendation!

Hassan Alaballi 2025.06.04

     

Amazing Service!

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Antwort von Cityhilfer 2025.07.16

Thank you, Hassan! We're thrilled to hear you had an amazing experience. Your support means a lot to us!

Sa M 2025.05.18

     

Very happy with the results. Easy booking, decent prices, available on Sundays for working people is a great option. Babatunde was very professional, polite & friendly. Recommended 👌

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Antwort von Cityhilfer 2025.05.21

Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear you're "very happy with the results" of our cleaning services.

It's wonderful to know that our "easy booking" process and "decent prices" made your experience positive. We understand how important flexibility is, especially for working people, so we're delighted that our Sunday availability is a "great option" for you.

Babatunde is a valued member of our team, and we'll be sure to pass on your kind words about him being "very professional, polite & friendly." Providing top-notch customer service is always our priority here at Cityhilfer GmbH.

We truly appreciate you recommending us! We strive to be the go-to choice for reliable and professional cleaning services across Germany.

We look forward to serving you again for all your future cleaning needs!

Simone Wong 2025.05.17

     

Babatunde did a great job cleaning my flat. It needed some care and he handled it with professionalism and attention to detail. He was friendly, efficient and made the most of the 2 hours. Would gladly recommend the service! 🍀

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Antwort von Cityhilfer 2025.05.17

Thank you so much for your wonderful 5-star review, Simone Wong! We at Cityhilfer GmbH are thrilled to hear that Babatunde did such a great job cleaning your flat in Berlin. It's fantastic to know he handled the job with professionalism and attention to detail, and that you found him friendly and efficient. We truly appreciate your recommendation of our professional cleaning services in Berlin! We strive to provide excellent service to all our customers.

Thayse da Silva 2025.05.03

     

Very satisfied. Babatunde (our service provider) was attentive, communicative and detail oriented. I am particularly satisfied with the cleaning of the kitchen!

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Antwort von Cityhilfer 2025.05.03

Dear Thaye,

Thank you so much for your wonderful 5-star review! We at Cityhilfer Cleaning in Germany are thrilled to hear that you were very satisfied with Babatunde's attentive, communicative, and detail-oriented service. It's especially rewarding to know that you were particularly satisfied with the cleaning of your kitchen.

Our team in Germany takes great pride in providing thorough and high-quality cleaning services, and your positive feedback truly motivates us. We appreciate you mentioning Babatunde by name – he is a valued member of our team dedicated to ensuring our clients in Germany experience exceptional results.

Thank you again for choosing Cityhilfer Cleaning. We look forward to the opportunity to serve you again in the future for all your cleaning needs in Germany!

Inas ElBialy 2025.05.01

     

Tried for the first time after a long holiday and the place was quite dirty and dusty. I was positively surpirsed and very pleased with the service received. Cleaning and ironing was done very well and efficiently during the booked time. I’m looking forward to a regular cleaning arrangement with the company!

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Antwort von Cityhilfer 2025.05.01

Hi Inas, we truly appreciate you taking the time to share your experience with Cityhilfer Cleaning Berlin. We're so glad that our team was able to provide you with excellent cleaning and ironing services that met your needs after your holiday. Knowing that you're looking forward to a regular arrangement makes us very happy! We pride ourselves on efficient and thorough cleaning throughout Berlin.

Sefakor Agbesi 2025.04.27

     

I ordered the moving out cleaning and the cleaner did a wonderful job, especially with the windows.

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Antwort von Cityhilfer 2025.04.27

That's a fantastic review! Thank you so much, Sefakor Agbesi, for taking the time to share your positive experience with Cityhilfer. We're thrilled to hear that you were happy with the move-out cleaning service, especially the job our cleaner did on the windows.

It's our priority at Cityhilfer in Berlin to provide thorough and high-quality cleaning services for all our customers, whether it's a move-out clean or any other cleaning need. We're glad our attention to detail made a difference for you.

We appreciate your 5-star rating and your kind words. If you or anyone you know in Berlin needs professional and reliable cleaning services, please don't hesitate to contact Cityhilfer again. We're always happy to help!

Twisha Banerjee 2025.03.01

     

I found Cityhilfer on Google and got in touch with them as I was in dire need for a sofa & mattress cleaning service. They assisted me in scheduling an appointment for the following day. A seamless experience was ensured as everything was clearly communicated in advance. Extremely happy with the overall service and cleaning. I would absolutely recommend them to others and have them in consideration for future needs.

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Antwort von Cityhilfer 2025.03.01

Hi Twisha,
We're absolutely delighted to read your positive review of our sofa and mattress cleaning services! Thank you for choosing Cityhilfer. We understand the importance of a clean and healthy home, and our team strives to provide top-quality sofa cleaning, mattress cleaning, and overall home cleaning services in Berlin. We're glad our prompt scheduling and clear communication met your expectations. We appreciate your recommendation and look forward to helping you with your future cleaning needs!

Marcel Kruse 2025.02.20

     

Wir waren sehr kurzfristig auf Reinigung angewiesen und waren mit der schnellen Erreichbarkeit, Zuverlässigkeit und Qualität der Dienstleistung ausgesprochen zufrieden. Der Kontakt war außerdem sehr angenehm. Wir können das Unternehmen nur empfehlen und würden bei Bedarf wieder darauf zurückkommen.

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Antwort von Cityhilfer 2025.02.20

Thank you so much, Marcel, for your fantastic 5-star review! We're thrilled to hear that you were "extremely satisfied" with our cleaning service, especially given the short notice.

We pride ourselves on:

Quick Availability: Responding promptly to urgent cleaning needs.
Reliability: Being dependable and delivering on our promises.
Quality Service: Providing top-notch cleaning that meets and exceeds expectations.
Pleasant Communication: Ensuring a friendly and professional experience from start to finish.
Your recommendation means the world to us! We truly appreciate your business and look forward to serving you again in the future.

Julia Hamos 2025.02.16

     

Very good cleaning service on short notice, on time and efficient Nice, individual and attentive Kind service unusual to Berlin I would say

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Antwort von Cityhilfer 2025.02.16

Hi Julia, we really appreciate you taking the time to share your positive experience with Cityhilfer! Knowing that you were happy with our prompt and efficient cleaning service, especially on short notice, makes our day. We strive to offer a level of personalized care that exceeds expectations, and we're delighted that you found our service to be kind and attentive. Thank you for recognizing our commitment to exceptional cleaning in Berlin. We're here for all your cleaning needs! #BerlinCleaners #ReliableCleaning #TopRatedCleaningBerlin #CityhilferReviews #HomeCleaningBerlin

Athira Chandra Babu 2025.02.09

     

Very happy with the service provided! The team was friendly and communicative, keeping in touch throughout the booking process. They quickly resolved a scheduling mistake I made within minutes. The move-in/move-out cleaning was thorough, and an added bonus was that the associate spoke English. Overall, a fantastic experience—I’d definitely recommend them to friends and family!

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Antwort von Cityhilfer 2025.02.11

We're so grateful for your kind words, Athira! Providing excellent customer service is our top priority. We're delighted that our team was communicative and able to resolve your scheduling issue quickly. A smooth booking process and a friendly team are what we aim for. Thanks for recommending us!