CitCom. Reviews

Katie Mellish 2026.10.15

     

Absolutely love working with CitCom!! Efficient, speedy, nothing is too much trouble, come up with some great creative ideas that not only fit in with our Brand guidelines but also push it to give our creative the impact we want. And the people there are just a pleasure to work with. I've been doing Retail Marketing for almost 20 years and I must say, CitCom are one of the most fun, refreshing and easy agencies to work with. May our relationship continue!

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Primrose Hospice 2026.10.15

     

We've worked alongside Citcom for the last few years on our Primrose Hospice website. They are always very quick to reply and happy to help! Thank you for their support.

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Luke Palmer 2025.09.23

     

We have worked with Martin and the team at CitCom for many years and would highly recommend their fast and professional service. They handle all of the logistical challenges when it comes events for multiple brands under the SYNLAB umbrella. Not only do they take the stress away on the day for our commercials teams but they are always on hand to handle any last minutes requests. They offer a wide range of services and although it’s their event logistics that we rely upon the most we are working towards some bespoke projects too.

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Hetal Patel 2024.03.14

     

Citizen is my trusted, go-to agency of all time and I've been working with them for over 15 years! Reliable, creative, and just a great bunch of people.

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Reply from CitCom. 2024.03.14

Thank you for the kind words Hetal. Always a pleasure!

Al Brenninkmeijer 2023.10.18

     

Very professional and easy to work with.

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Reply from CitCom. 2024.02.07

Thanks Al. Right back at you!

Kulli Kandola 2023.05.23

     

I've worked with lots of agencies big and small over the last 20 years and started working with Citizen less than a year ago. I've used them for adhoc projects in the main and been truly impressed by the service I've received. Were a very small marketing team so we needed to work with an agency that would feel we can trust and also get us. Citizen truly listen and have become an essential part of the team coming up with lots of great ideas over the last few months to help elevate our brand. They recently delivered a large event for us, which is usually very stressful. The team are super talented and pulled out all the stops to create a striking stand design, and flawless build which moved our brand onwards. I really feel like nothing is too much for them and wouldn't hesitate to work with them again!

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Jacqui Crawley 2022.08.03

     

KMB have been working with Citizen since April, we have seen a steady increase in all our socials and have worked closely with Georgina, James and Sam to create a robust marketing plan that is starting to deliver results.

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Tricia Willis 2022.06.16

     

Citizen Communications pulled out all the stops to fulfill our creative brief. They’ve been super friendly and professional, given stellar advice and delivered really swift turnaround. The 2 websites and company brochure they produced gave us excellent value for our budget and a company image we’re now very proud of. It’s been a pleasure working with you! First class marketing service – highly recommended. (Tricia Willis - UK Projects Co-ordinator for ROC Industrial)

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Reply from CitCom. 2022.06.16

Thanks Tricia. It has been a pleasure working with you.

Michelle Tibbetts 2022.05.18

     

This company really is something special! From the warm and welcoming team to the awesome and funky offices, its such a great experience whenever I visit team Citizen. They ooze experience, creativity and cutting edge idea's. They are incredibly client focused and nothing is ever too much trouble for these guys. If you are looking to re brand, or freshen up and existing one, talk to Team Citizen- they are incredible :-)

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Reply from CitCom. 2022.05.20

Thanks Michelle, we love working with you and it's always great to see you.

Cathy Leach 2022.05.18

     

Five stars just doesn't seem enough! We have worked with Citizen Communications on numerous projects over the past 12 months and the results have exceeded our expectations every time. The support we have received from Citizen has been outstanding since day one, all the dedicated personnel involved with our many projects have been an absolute pleasure to work with, they really do go above and beyond. We can't wait to work with them on our future marketing ventures.

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Reply from CitCom. 2022.05.18

Thanks Cathy, we have loved working with you.

Michelle Headon 2021.10.21

     

I've been working with Citizen for several months and can highly recommend them. They work at a fast pace and always deliver high quality creative. There account management team are amazing especially Sam. Thanks Citizen, you're amazing!

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Linda Tomlinson 2021.02.02

     

We’ve recently worked with Citizen Communication Media on our new business; we were right at the start of the whole process with only a few ideas for a name and what the branding might look like. Citizen were great at talking to us and getting to know what our business was about, understanding us as people, what our values were so they could come up with a name and branding that really reflected us. They came up with several ideas, which we narrowed down to two. They built on those ideas until, for us, there was one clear standout. With little experience ourselves, Citizen delivered a comprehensive marketing strategy, which allowed us to consider our target market and incorporated the use of different marketing tools. They worked quickly and efficiently, and we always knew the costs involved, which is critical for a small business. I would highly recommend Citizen and will look forward to working with them again in the future.

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Lauren H 2021.01.29

     

I have worked with Citizen for more than 5 years, across a variety of projects big and small. I have always been extremely pleased with their creativity and ability to adapt to change and pressure. Excellent account management and communication regarding status of projects and timelines.

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Lauren Humphris 2021.01.29

     

Been working in partnership with Citizen for a number of years now. Can't express how lovely, professional & fast paced they work. Sam in particular has been a great partner for innovation ideas and general great customer service. Look forward to building the relationship with Citizen for many more years to come.

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Nicola Gibson 2021.01.28

     

I have been working with Citizen for a number of years, and highly rate them. They adapt to changes in the market and creativity so quickly and therefore always provide innovative solutions. Very professional, but friendly and always put maximum effort into all jobs.

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Karl Northall 2020.08.06

     

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David Haines 2020.02.23

     

Citizen were integral to the setting up of my business, designing a website, stationary and marketing materials for me- all to a superb standard. I couldn't have asked for a better or friendlier service, and even several years later the ongoing support I still receive from them is second to none. Would highly recommended.

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Marcus 2020.02.13

     

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andrew holmes 2020.01.26

     

I run a heating company in Worcestershire and Citizen created a bespoke website for us which has been a great investment for our business. The website has generated interest from our customers and citizen also manage our SEO, Google Ads and Facebook Ads which is helping to drive more traffic to our website.

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North Worcs EDR 2020.01.20

     

Citizen communications are a highly talented, creative and professional agency that we love working with. They always provide an attentive service and stylish designs that stand out such as our North Worcestershire Business Awards imagery! The team are friendly and helpful. We definitely recommend them

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