Coury & Buehler Physical Therapy Brea Reviews

Long overdue review. I was referred to C&B appx. month earlier than arriving but wanted to try to grunt through the pain (frozen shoulder) until I couldn't any longer. Sydney Hua was my initial PT and evaluator. Sydney was smart, to the point, asked pertinent questions, and explained everything in detail. After the first treatment with Sydney, I felt immediate relief and committed to the tremendous inconvenience of attending PT first three times a week, then two times a week. I truly wonder who is able to commit that amount of time to PT and I noticed a lot of students and elderly folks; not a lot of people who looked like they were rushing over from work like me. I guess my reluctance in attending and committing to PT is the reason the pain got to where it was, but work, family, all the pressing commitments made it difficult to get to Brea every time. I can say with total confidence, however, that the PT treatments with Sydney helped; she was very clear each session, no baloney/fake opinions on the issues, she didn't overstate things, and was efficient and smart. I had a lot of questions. She answered each one patiently. I felt very comfortable being in her care and each session, she followed up on my exercises, was gently encouraging when I admitted my exercise failings, provided an expected timeline, and I felt she was professionally committed to my improvement longitudinally due to her reference to our prior conversations. I wasn't a file to her; I was a patient and she wanted to see improvement. My advice to you: go with Sydney or at least have continuity with the same PT throughout your treatment. I have to admit, there were slight irritations having to do with bookings, billing throughout the course of treatment, nothing having to do with my treatment -- all surrounding irksome administrative issues, but overall, still five star because my shoulder improved. The negatives: it seems like C&B is some sort of PT juggernaut in the OC (all the buildings with their names on them) and Sydney hasn't been with them for very long. I gather that there's quite a bit of turnaround here. After the first evaluation, I tried to book every appointment thereafter with Sydney and "Danielle" seemed exceedingly put out by this request. Danielle fought with me a little on it and said that "there are other PT's available" several times. Booking subsequent appointments with Sydney was arduous and felt like a battle with Danielle at the front desk. I did book with a couple of other PT's and they were friendly enough, but I felt the most improvement with Sydney. When I responded to their customer survey soliciting information, I got zero response. So, they asked for feedback, received it, and didn't respond. "Taylor," however, was an exceptional pro, super smart, efficient, got my appointments booked lickety-split after I gave her the parameters (after 5:20 p.m., etc). After filling out all the paperwork dutifully for the first eval, including signing all the releases for email communications, bookings for appointments were done via the individuals at the front and then they transitioned to an ipad check in which was again, cumbersome, and actually surprisingly inefficient and impersonal. After billing me for each session the first month, they let me know they over-billed me and gave me credits for almost a month of sessions thereafter. Then, all of a sudden, they told me I had a past due bill and said it was for prior sessions so I started paying again. These irksome inconveniences don't outweigh the benefit of the PT sessions, it's not a spa and I don't expect that level of service but...PT is personal, repeated, and requires trust. I trusted Sydney (and Tayor). C&B's moves towards administrative "efficiency," fraught with errors and billing missteps, detracts from the personal, trustworthy relationship I had with Sydney. So, the bottom line is overall, there are very friendly people at C&B. Some are committed in a professional, longitudinal way to your better health -- find yourself those people.

It's a friendly environment, they helped me heal my ankle and gain more confidence in walking without a brace.

Excellent care. Happy as the weeks progresses. Therapist are kind, listen and come up with game plan.

Love coming to Coury and Buehler! Ann is a professional, kind, and sweet physical therapist. She explained the exercises well and asked if I had any questions. She corrected my form and explained things thoroughly. Gabi, her assistant did an awesome job explaining the rest of the exercises. She asked if I had any pain and made sure I was comfortable during the exercises. Great experiences. The office itself is really nice and clean too.

Such a kind and caring staff. Everyone is always so professional and friendly. This is our third round with C&B Brea. Jessica has been our PT all 3 times and she is wonderful. I highly recommend this facility!

My Primary Care physician referred me to Coury and Buehler saying that they were the best PT group around. I ordinarily take what she tells me seriously, but especially in this area as she is very physically active in her personal life. Boy was she ever right! Every person on their staff that I've had contact with has been very professional, knowledgeable, thorough, punctual, and welcoming. So glad I'm in their hands!

Post right hip replacement surgery I was referred to Coury & Buehler Physical Therapy by my surgical physician l Dr. Jay Patel. Booking appointments was very easy, front line staff is courteous, professional and kind. I was assigned to Alex Mersch for physical therapy and from the onset he was invested in my comfort, care and responded to any questions and anxiety I had doing anything post surgery. His intake interview was conducted patiently and with great consideration for my overall well-being. I've been under his care for 6 months and the recovery has more than exceeded my expectations. Josh and Andrew the PT Assistants working with Alex attend to my exercises and cheer me on for every advanced stride I make which makes the experience so positive. I will be having left hip replacement surgery in August 2023 and I'm going into surgery completely confident in my post recovery physical therapy again working with Alex and his excellent team. Regarding the facility itself, it is spacious, very clean and gives me peace of mind regarding the constant sanitizing of equipment and tables in the post Covid era. All the equipment and exercise tools are up to date. I highly recommend Coury & Buehler Physical Therapy for all your physical therapy needs.

This place is amazing. I'm so glad my doctor referred them. My lower back is getting better after being injured for 6 years. I highly recommend this place. It's funny how My PT found out was wrong with me & my pain management doctor didn't. I will go to them for any issue I have.

Great staff, Friendly and Knowledgeable. Large gym. Great hours 7am- 7pm , very helpful when you have to do therapy around your work schedule.

I recently received physical therapy at this facility. Now I have went to other places receiving physical on the past and non of them can compare to Coury & Buehler. It starts from the front desk with welcoming genuine smiles . I was lucky enough to work with Annie Tran one of the physical therapist there. We was very attentive, kind and easy to talk to . Also Andrew and Cheryl were wonderful. One of my best experiences for physical therapy. I highly recommend. Thank you for your service .

Go there IF YOU WANT TO BE OVER CHARGED! My experience there was very bad. Service was OK. However they over charged mE on the copay 3 times. I contacted a girl called Mary and she told me I should get refund in 6-8 weeks. I contacted them again after 8 weeks, and a girl called Tra transferred me to billing. Billing person was not there and he/she never called me back.

Physical therapist Jason Tran is amazing. Thank you for all that you do. The staff are super welcoming and greet right away. Everyone is friendly here.

Courey and Buehler physical therapy is the most unprofessional establishment I have ever dealt with. I had a 4pm appointment, which was the latest time they had available anytime this month despite closing at 7pm. No weekends either. Anyway I had to miss 2 hours of work just to make it, and told them I would be 10 minutes late. By the time I found their unmarked suite, and walked in it was closer to 4:15! The smug receptionist seemed to enjoy telling me that I would have to reschedule so much, she couldn't hide her smile. I begged and pleaded to be seen and told her that I will take my remaining 45 minutes and pay for the hour. But she insisted on telling me to go ahead and leave. A call to the manager later to complain yielded the exact same result, I was blamed for arriving at 4:15 instead of 4:10, and they couldn't care less about the pain I was in or the hardship I went through to leave work early to try and make this appointment.Truly horrible people that have no business being in the health care. Avoid them at all cost. I know I'll be asking my doctor and my wife's doctor to refer us somewhere else.

I'm recovering from hip replacement surgery and picked C&B on a friend's recommendation. I'm so glad I did. Within 7 weeks from the date of the surgery I was able to play a full round of golf with no restrictions, per my surgeon, thanks to the work C&B put in with me to get me on my feet and moving. Sherry charted and guided my recovery, and I'm grateful to her. I still have a few sessions left and I look forward to continue to work with Sherry and her associates. I highly recommend the C&B Brea branch.

I love this place. I was a little uncomfortable at first because I didn't know what to expect but just a few min in, I knew I was in good hands with my PT, Amy. She is super nice and caring and takes time to answer my questions and also ask how my day is going. I don't just feel like a number. I feel like she genuinely takes time to get to know me and helps me with the pain my body is feeling. She came up with a treatment plan that I was comfortable with and I felt worked for me. She was very accommodating. Beyond that, the facility is clean. Equipment is nice and it's a good atmosphere. I came here for the first time two years ago and it completely changed my quality of life. I suffer from neck and shoulder pain. and sometimes our habits make these issues come back to the surface so I'm currently being treated a second time to make sure I don't get as bad as I was the first time. I'm very thankful for this place for all of my help and the life change I've felt because of it and I'm very grateful for Amy who helped this whole process feel enjoyable instead of burdensome.

I had total knee replacement (TKR) surgery in June 2022. I had complications due to flex contractions and was fortunate to have Roy Ninonuevo as my therapist. THANK YOU ROY!!!! I went through two complete rounds of PT and felt Roy did an OUTSTANDING JOB!! He was attentive, tailored my plan based on my needs and always checked in to make sure he was providing the best care. The facility itself is also really nice and clean. If I ever need PT again I'll definitely go to the Brea facility and will ask for Roy!

I injured my right hip after I fell down a flight of stairs. As I was experiencing painful, long-term effects from the fall, I went to a few PT's. Unfortunately, those initial session did not help, as I would still wake up every morning with a stiff, sore hip.When I started to question whether I'll be able to find proper help, I heard about Coury & Buehler Physical Therapy and called them to set up an appointment. They scheduled me with Michael Muehlhoff, who has been a life-altering presence in my life.After my first session, I already felt better and knew I was in good hands. He knew my goal was to wake up every morning without pain in my hip. We went over all the exercises I was doing at home, and he replaced several of them with new ones that would be more beneficial for me. In the following sessions, he not only taught me the correct way to do the exercises, but he also explained that strengthening certain core muscles would relieve (put less stress on) the injured muscles-not one of my prior PT's taught me this.As proof of the value of Michael's methods, the stiffness and pain in my hip are now completely gone. I am still seeing Michael because I have other issues, and he is teaching me new strengthening exercises to keep my whole body healthy and strong. It is impossible to thank him enough for all he has done and continues to do for me.

I started coming to this place in 2021 because it's highly rated, thought that I would get good treatment here. Originally had some nerve pain in my upper back and tried getting treatment from Dr Michael Muelhoff. After one treatment from him and his assistant, my pain worsened to such a degree that my primary care physician recommended I find a different physical therapist.After speaking with one of the owners here, I was recommended to a different physical therapist and they have been helpful with all of the treatments I've received. However, I just tried calling in today to schedule an appointment for lower back pain and was told that their earliest availability would be in 8-days from today. It's unfortunate that the doctor I trust at this office has such limited availability, and that I don't trust any other doctor at this office to get treatments.

Just finished a round of physical therapy at Coury & Buehler in Brea and I couldn't be more pleased. Thankfully, I haven't been here in quite some time but I knew I wanted to come back when my doctor asked if there was a PT office I preferred. I came in for a torn meniscus and had the pleasure of working with Annie Tran. She was so thorough, knowledgeable and kind throughout the entire process. She was very easy to talk to, and really made me feel comfortable throughout the entire process. I'm sure I'm not the only one who comes into PT fearing the worse, but after a few weeks I began to notice major improvements. Several months later, I feel like I'm very close to getting back to my regular routine and playing tennis regularly. Everyone here is soooooo friendly from the moment you walk in. I also enjoyed working with Jovanna and Tracy while they helped me work through my exercises. Sometimes, things get tough but they're so helpful and encouraging that it makes you want to power through. They also made me feel right at home with everything. I'm super thankful for everyone's help!

I just wanted to say WOW! what a great team of PTs, and front office staff!! Super Organized! The office is beautiful and super well equipt. They spent lots of time diagnosing the source of my pain and when I got home, the had an email with instructional Videos on how to do the exercises at home. I would definitely recommend them to anyone who is looking for an excellent physical therapy office!!