The Solution Finders AC & Heating Reviews

Tiffany Smith 2026.11.10

     

I recently bought a house and to my dismay after closing I noticed a musty smell that I hadn’t noticed before. I’m sensitive to air quality so I wanted to get this fixed asap. I hired an air quality consultant who spent 4 hours inspecting my house and gave me a report recommending several things but mainly ductwork replacement and some other hvac system updates. I then got some quotes for the ductwork/hvac updates and compared those to the report I had. The Solution Finders gave a very detailed quote that lined up the best with the report I had so I went with them and I’m glad I did! They were comprehensive in their call outs and even came up with a solution for a weird filter issue my system had. I went through the Austin Energy program to get the rebates and 0% loan and Marchely was very helpful in explaining this process and guiding me through it. Alfonso, Francisco and Edgar were all great to work with and best of all the musty smell is gone and I can finally move into my house! I would definitely recommend them.

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Centex Noah Jones 2026.11.04

     

Don't waste your time with them! We scheduled them to come out and give a free quote, rather than the option of the $89 diagnostic fee where they have to perform work. They were nice on the phone and got it scheduled, then called me later that day to say they changed their mind and it would actually be $150 for my visit.

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Reply from The Solution Finders AC & Heating 2026.11.07

Thank you for sharing your feedback. We apologize for the frustration this caused. We understand you were expecting a complimentary quote visit, and we could have explained the difference between our services more clearly during the initial call. We offer free quote visits to property owners seeking pricing for HVAC work. For prospective buyers who want to understand the condition of a home's existing HVAC system before purchasing, we offer a real estate HVAC inspection for $150. We called back to explain which service applied and share the fee so you could decide whether to proceed. We also attempted to reach you by phone to follow up on your concerns but were unable to connect. We remain available and would welcome to speak with you at your convenient time. Thank you for considering The Solution Finders Ac & Heating.

Matt Jones 2026.09.30

     

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Teresa Ross 2026.08.06

     

Same day appt even on a day it was over 100! Elion a great communicator, very professional & got an old system cooling in about an hour. Highly recommend

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Gabriel Rodriguez 2026.07.23

     

I used the Austin Energy Rebate program and found Solution Finders AC & Heating from the long list of contractors. Solution Finders AC & Heating came out and inspected my house and recommended what would best serve our needs. Out of the many different contractors, Alfonso and Francisco explained everything the best in detail of what and how everything would be replaced to run the most efficient cooling and heating system. Alfonso and his crew were very courteous and professional and did an EXCELLENT JOB in the installation of my system. A week later Alfonso and another one of his techs came and did another inspection to make sure nothing was missed in the process (nothing was). If I am asked who my AC goto company is, I will proudly mention and 100% recommend Solution Finders AC & Heating because this is a company that puts the customer first. Thank You Alfonso and Thank You to the crew who did an Excellent Job at my house.

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Carol Graef 2026.06.26

     

One of the best decisions I’ve ever made as a homeowner was choosing The Solution Finders to replace my HVAC unit and ductwork through Austin Energy’s Home Energy Savings program. The list of approved contractors included companies large and small, and I got estimates from several. None compared to The Solution Finders and owner Alfonso, from his comprehensive evaluation of my 43 year old home at his original visit, to his detailed proposal. With other contractors I got a generalized, sometimes vague estimate. Alfonso detailed each and every thing they would do, and included some things that other companies considered as extras into his basic proposal. Icing on the cake…..The Solution Finders proposal ended up being the best value by far. From start to finish Alfonso was hands on, and every member of the team was professional, friendly, and so helpful. A huge thanks to each and every person who worked on my job. A really nice, hardworking group. The HVAC install and ductwork replacement were conveniently scheduled and completed timely (the Austin Energy inspector commented on the extras he noticed and how immaculate the final product was), and The Solution Finders coordinated all with Austin Energy to complete the rebate process. Now my home is comfortable and I have peace of mind in knowing I have a great new system, properly installed, that will be supported by this oh so excellent team. I can't recommend The Solution Finders enough (and do so often!).

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M R 2026.06.15

     

Regular maintenance on our HVAC system. The technician showed up on time and was very thorough. Great communications from the technician and their customer service rep.

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Reply from The Solution Finders AC & Heating 2026.06.16

Hi M R! We're delighted to have provided you with a great service experience by being punctual and thorough. Thank you so much for highlighting our team's dedication to clear communication. We're always here whenever you need assistance with your HVAC system!

Sophie Burke 2026.06.10

     

We chose Solution Finders as our contractor for Austin Energy's Home Energy Savings Program, and we highly recommend them to anyone else going through the program. We fully replaced out duct system and our attic insulation, got a couple solar screens, and did the comprehensive piece (our HVAC system was only 2 years old so not eligible). We got bids from 6 different participating contractors. Solution Finders had an extremely competitive bid, was able to effectively address a couple problems that no other contractor could, and overall gave us a lot of confidence in a smooth experience. And they delivered! Francisco and his whole crew were extremely pleasant to work with, they came back to address a couple things we noticed after the initial install, passed the Austin Energy inspection on the first try, and our rebate ended up being higher than what they'd initially quoted. We immediately noticed a huge difference in our home's comfort, and we will absolutely being using Solution Finders for any future HVAC needs. Can't recommend them enough!

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Reply from The Solution Finders AC & Heating 2026.06.11

Hello Sophie! We're so happy you selected us for your home improvement needs! It was our pleasure to ensure the project was a success for you and we're thrilled that you noticed such a positive change in your home's comfort. Feel free to reach out anytime – we're here to help with any future needs!

M.K. Johnson 2026.06.05

     

UPDATE: Once again I'm blown away by how awesome the service is from this team. Francisco came out and fixed a problem that, embarrassingly, I created. That float switch needs to be seated all the way down in the tube, FYI, or it doesn't really work. I wasn't pushing it back down all the way when I put vinegar solution through for maintenance. Live and learn. A backed up drain line thankfully only made my filter soggy and made a very small leak underneath that was easy to clean up. It could have been so much worse. While Francisco was here, he checked out everything else and made sure everything was working well. The Solution Finders are so professional that I feel more confident about the equipment I own after they leave. ### I can't say enough great things about The Solution Finders! We decided to do an Austin Energy audit and chose The Solution Finders as our HVAC contractor after talking to 6 other companies. From the moment Alfonso stepped into our home to the day everything was done, the level of service was extraordinary. They were the only company to go from room to room and actually ask us how the room felt to us, was it comfortable, how was the airflow compared to what we'd like it to be, etc. They measured everything, explained every recommendation thoroughly. Their bid (and invoice) was detailed. Not just a few short line items without explanation. Every other bid we received was basically "all vibes, no math" so I had no idea what I would actually be paying for. There were no questions with The Solution Finders. Not only did they do much more than the other contractors bid to do, they came in lower priced than most of the competition. Every member of the team was professional and competent. I'll be recommending them to my friends in the neighborhood who are looking at getting the same work done!

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Andrew Sharetts 2026.06.03

     

I've had multiple positive experiences with Alfonzo and his team. I also find them to be courteous, prompt, and extremely detailed in their explanations of whatever the issue is. Today, Francisco was at my house about 15 minutes after I called, and clearly explained his diagnosis of the problem and what he did to fix it. Highly recommend this team!

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Reply from The Solution Finders AC & Heating 2026.06.03

Hi Andrew! Delighted to hear about your great experiences with Alfonzo's team. It’s wonderful to know that their promptness and clear communication made such a positive impact. We're heartened by your recommendation and can't wait to assist you again!

Paul Moncus 2026.05.27

     

These people do excellent work. Francisco and Alfonso and co. worked to install new ductwork where needed, a complete new AC/Heat pump system, , attic insulation, sealed the house and even patched sheet rock where needed. They never pressured a sale and were transparent with their measurements, estimates, and my expectations and navigated through the Austin energy rebate program. Incredibly responsive and personable. Very satisfied.

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Reply from The Solution Finders AC & Heating 2026.05.28

Hi Paul! We're so pleased you had a positive experience with Francisco, Alfonso, and the team! Your satisfaction with their work and transparency truly brightens our day. It's wonderful to know the installation exceeded your expectations. We’re looking forward to assisting you again in the future!

Rashid Goshtasbi 2026.05.24

     

Alfonso and Francisco were the best HVAC professionals I had the pleasure to do business with to replace my entire home HVAC system. I went through 4 different companies to get an inspection/quote and what was different is that Francisco turned this into a science lesson - taking me into the attic, showing me the air flow metrics he's found and explaining in detail some of the pain-points of my current system. That level of explaination showed they didn't need to give a sales pitch (like other companies) but they showed me the real reason behind my complaints. Alfonso then made the install happen and ordered everything where it took 2 days to get it all installed. The aftermath was that my entire attic was much more clean and organized. That's the level of customer obsession that these folks have. Will continue to only go to Solution Finders from here on out based on the level of trust and quality of work.

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Reply from The Solution Finders AC & Heating 2026.05.24

Hi Rashid! What an amazing recount of your experience with Alfonso and Francisco! 😊 We're overjoyed to learn they were able to turn what could have been a simple service call into an insightful journey, highlighting the intricacies of your HVAC system. It's fantastic knowing they've earned your trust through their dedication and exemplary service. We can't wait to help you again in the future!

Kenny Garcia 2026.05.16

     

Elion is amazing. Elion is an amazing Tech. He had the it factor. Repaired capacitor at my apartment today Gregorian apts. he is a star

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Adara Ney 2026.05.12

     

Fair prices, friendly technicians, great communication, and excellent service! We were very happy with the service of our mini split unit by Francisco. He was able to come out, diagnose the problem, and fix it the same day. For comparison, a competitor wasn’t going to be able to even come for 11 days. I am now going to schedule a tune up for our bigger unit because we had such a great experience today!

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Reply from The Solution Finders AC & Heating 2026.05.13

Hi Adara! We're delighted to know you had an awesome experience with Francisco and that everything worked out perfectly for you. Your kind words about our service mean a lot to us, and we truly value your trust in choosing us again for your bigger unit's tune-up. Looking forward to assisting you with the same level of dedication!

Alejandro Alegre 2026.05.06

     

Amazing job and super professional and timely. Elian came in was super respectful and extremely efficient and did a perfect job!

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Reply from The Solution Finders AC & Heating 2026.05.07

Hi Alejandro! We really appreciate your fantastic feedback. We're pleased to hear that Elian provided prompt and professional service for you. It's wonderful to know everything went smoothly. Feel free to reach out whenever you require our assistance again!

Andrew Rickel 2026.04.25

     

These guys are quick and they got to my house less than 2 hours after putting in the work order with my property management company…Elian came out and fixed my A/C in less than 5 minutes!!! Went above and beyond and made sure the issue was completely dealt with instead of putting a band-aid over the problem. Very thankful for Solution Finders always having the best technicians like Elian. 10 out of 10, would recommend. He was also very calm and kind around my dog!

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Reply from The Solution Finders AC & Heating 2026.04.26

Hey Andrew! We're genuinely grateful for your awesome review. We’re delighted Elian took great care of your A/C and that both you and your furry friend felt at ease. Your kind recommendation means the world to us, and we’re here to help whenever you need!

Steve Greinert 2026.04.08

     

Elian showed up in time and did a great job inspecting the ac system. Francisco and Elian returned to install new part. They both were very efficient. You can tell they like their job and enjoy helping customers.

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Reply from The Solution Finders AC & Heating 2026.02.27

Hello Steve! We're overjoyed that Elian provided you with a timely and thorough inspection of your AC system. It's great to know you had a positive experience. We look forward to helping you again in the future!

Jon Salone 2026.03.25

     

I can't recommend solution Finders enough. Alfonso came out and bid the job himself where others sent sales people. When I explained the issues we were having with hot spots in the house, he walked around and took measurements and he made great recommendations for fixing them without upgrading to a more expensive unit. We had two units replaced and and the guys were on time, curteous, and in and out in 2 days. When one of the systems wasn't working correctly after about two weeks, Alfonso came out same day and fixed it. If you want someone who's going to come out and find actual lasting solutions to your HVAC problems, I'd give them a call.

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Reply from The Solution Finders AC & Heating 2026.03.25

Hi there! We truly appreciate your fantastic feedback. It's wonderful to hear Alfonso and the team were able to solve the issues efficiently and quickly for you. We're here whenever you need us, and we hope you'll stay comfy at home! 😊

Minh Vu 2026.03.11

     

Elian, Alfonso and Edgar were brilliant. They showed up to my house on time and Elian was super friendly and asking me questions to make sure they knew what was going on. He was able to get my ac back on and running and provided feedback. Great service. Highly recommend them. We are in circle c area.

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Reply from The Solution Finders AC & Heating 2026.03.11

Hello Minh! We are absolutely delighted to know that Elian, Alfonso, and Edgar made such a positive impression with their punctual and friendly service. We're glad we could assist you in getting your AC up and running smoothly. Please remember, we're here anytime you need help. Enjoy the comfort in your home!

Robert Ripperda 2026.03.07

     

Best AC company I've ever worked with.

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Reply from The Solution Finders AC & Heating 2026.03.07

Wow, Robert, we're truly grateful for your kind words! We're overjoyed that you had a fantastic experience with our team. Your satisfaction is always our top priority, and we're here anytime you need us for your AC needs.