I agree the company is friendly and knowledgeable. But, since my bees were inside a structure, I was quoted $2669 before the bundle package. Package included-removal of the bees is 1 cost. Then, removal of honey comb next cost, and repairs for the hole they had to cut the 3rd cost. It was going to be way over $1300. I had to "ask" for the tech to actually look with a camera (if they had one, and they did) to see what was all going on inside. Instead of just "explaing" to me what the bees were doing in the structure. The tech said, "Since you asked, I can do that for you" (look with the camera). After looking. He quoted me before the bundle $2696 for everything. But, we didn't get farther on the "deal" he would give me because the price was not affordable. So, I declined service for now. I had someone else come look, same day. They found out, there is no queen. Just about 50 bees doing really nothing. No real honeycomb. And the cost being $256 for removal. I'm very upset at Busy Bee for charging so much for something so simple. I'm sure Busy Bee would have came out, and still charged me an arm and leg. Even if it was a simple removal. And cutting into the structure that wasn't necessary. I can also use lavender or mint to spray around the area monthly to keep them away (affordable). I love bees.
So this was a big deal to make sure it was done humanly. And I dont feel in this case I or the bees were really looked at with good intentions.
Just being able to not only know the situation wasn’t as bad as initially thought was a great relief. Not everyday you have to deal with burrowing yellowjackets but now I feel that it’s initially taken care of but I know how to handle it next time with their knowledge and experience.
Reply from Busy Bee Pest Solutions
2026.09.26
We're so grateful for your feedback and delighted to see you feel more at ease after our visit. It's wonderful to hear that our expertise left you feeling empowered for the future. Thank you for your trust in us to handle those pesky yellowjackets! Here's to a worry-free season ahead.
Ian was very professional, explained the process with transparency, and completed in a timely manner.
Reply from Busy Bee Pest Solutions
2026.09.26
We genuinely appreciate your feedback, Matthew! It's fantastic to hear that Ian's professionalism and clear explanations made a positive impression. Completing our services efficiently is always a priority. We're delighted to have met your expectations!
Thank you so much for getting out to the property so quickly and taking care of the wasps!! Excellent service and I’ll be using you again.
Reply from Busy Bee Pest Solutions
2026.09.26
Thank you for the amazing feedback! We're so pleased we could quickly assist with the wasps and provide you with excellent service. It’s great to know you’ll be choosing us again in the future. Wishing you a pest-free day!
Reply from Busy Bee Pest Solutions
2026.09.25
We truly appreciate your fantastic review! 😊 We're happy you had a great experience with us, and we're always ready to help with any pest concerns. Stay safe and take care!
Very professional did what needed to be done
Reply from Busy Bee Pest Solutions
2026.09.25
Thank you so much for your wonderful feedback! We're delighted to know our team met your expectations. Always here to help with any pest needs you might have!
Great service! Quick and friendly staff…
Reply from Busy Bee Pest Solutions
2026.09.24
We're overjoyed to receive your fantastic feedback! 😊 It’s wonderful to know our team was prompt and welcoming in assisting you. Your satisfaction truly motivates us to keep doing our best. Hope to see you again soon!
Reply from Busy Bee Pest Solutions
2026.09.24
We're really delighted with your five-star rating, Anne! Your feedback means a lot to us, even without additional comments. 🌟 It's great to know our team's efforts are appreciated. We're here whenever you need us.
Cliff was punctual, professional, and efficient. He identified what I thought was a rodent issue in my porch recessed light as bat droppings. He was thorough and I would recommend his expertise (and that of BusyBee) to anyone. Thank you Cliff!
Reply from Busy Bee Pest Solutions
2026.09.24
We're so grateful for your amazing review! 🐝 It's fantastic to know Cliff left such a positive impression, and we're glad the issue was handled smoothly. Your recommendation means everything to us, and we're here anytime you need us!
We came home after being gone all summer and found large wasps nests at our home. Our technician came out and did a thorough job of checking the entire property and home and found more than what we thought we had. He went above and beyond and removed everything. So glad I called Busy Bee. Highly recommend!
Reply from Busy Bee Pest Solutions
2026.09.24
We truly appreciate your glowing review and kind recommendation! 😊 It’s wonderful to know our technician could go the extra mile for you. We're so glad you reached out to Busy Bee, and we’re ready to help whenever you need us again!
Above and beyond service! I appreciate it the extra time taken to do a thorough inspection and answer all of my questions. Thanks!
Reply from Busy Bee Pest Solutions
2026.09.24
Thank you so much for your wonderful feedback! We’re really happy to know that our team could provide you with thorough service and address all your questions. Your support means a lot to us! Looking forward to serving you again in the future!
Excellent communication and service!
Reply from Busy Bee Pest Solutions
2026.09.23
Thank you so much for your kind words, Tiffany! 😊 We’re so glad you had a great experience with our team. Your satisfaction is our top priority. Looking forward to serving you again in the future!
Expert and professional service!
Carter was very knowledgeable regarding bees we have under our shed. He communicated arrival time and arrived right on time. He also scheduled hive removal before leaving. We would recommend Carter and Busy Bee to anyone having similar issues. We are repeat customers ourselves.
Date of experience: 22 September, 2026
Date of experience: 22 September, 2026
Carter H. came out to assess our pest problem and from “hello” was so personable and kind. He immediately pointed out some tell-tale signs of a roof rat, was very knowledgable, and explained everything clearly. He set traps and was confident we’d be hearing them go off sooner rather than later. I’ll update after the follow-up, but I was very impressed by the first visit!
Reply from Busy Bee Pest Solutions
2026.09.25
We truly appreciate your awesome feedback, Natalie! It warms our hearts to know that you felt well taken care of by Carter. We're confident that the traps will make a difference, and look forward to your update. Your satisfaction means everything to us!
Ryan was spectacular! Explained everything that he was going to do to complete the job. He was very detailed in his initial inspection, and discovered multiple issues with the wasps, and where they were. Talked about the reason, there was so many, for this season. Cleaned out all the nests, and removed the wasps.
Great manner, knowledgeable and professional.
Thank you Ryan!
Reply from Busy Bee Pest Solutions
2026.09.26
Thank you so much for your kind words! We're delighted that Ryan could provide you with such detailed service and explain everything clearly. We always strive to tackle every job with professionalism and care. Looking forward to keeping you pest-free!
Called earlier today after finding bees and they were able to come out same day. Bryan Palacios was my tech, he called prior to his arrival and was very helpful and informative. Professional service and quality work.
Reply from Busy Bee Pest Solutions
2026.09.26
We truly appreciate you highlighting our prompt service and Bryan’s expertise. It's wonderful to know he could assist you so efficiently on the same day. Your words motivate our team to continue providing top-notch service. We're here anytime you need us!
Carter was friendly, knowledgeable and spent the extra time to answer all my bee and wasp questions. He took care of our wasp problem quickly and there was no extra weekend fee. Thanks so much!
Reply from Busy Bee Pest Solutions
2026.09.17
We truly appreciate your wonderful feedback! 😊 It's fantastic to know that Carter was able to assist you so efficiently and answered all your questions. Thank you for choosing us to handle your wasp situation without any extra fees.
They are fast and a person picks up the phone which I appreciate, but did not like their service for $245- I ended up hiring someone else.
Update to their response: To clarify, I did pay the $245 for your service. I hired another exterminator afterward because I was not satisfied with the service/attitude. The new exterminator inspected the property and told me they could not find any baits from the service I paid for. He was also nicer, friendly, and cheaper. This was not about being unhappy with an upfront quote. I paid for the service and, based on my experience, did not feel I received what I paid for. I would recommend going with another company!!! So time and money was wasted.
Reply from Busy Bee Pest Solutions
2026.09.14
Appreciate the kind words about answering the phone. Here's the part I'd push back on. We quoted you $245 upfront, before we drove out, before we did any work, and before you spent a dime. That's the whole point of quoting upfront: you get to shop it. And you did. No harm in that.
But a 2 star review for giving you a fair, transparent price so you could compare it is a strange one. We didn't waste your time or your money. If we ever do, that's when the 2 stars are earned.
Happy to explain what's included at that price anytime.
But a 2 star review for giving you a fair, transparent price so you could compare it is a strange one. We didn't waste your time or your money. If we ever do, that's when the 2 stars are earned.
Happy to explain what's included at that price anytime.
Victor did an excellent job removing the bees and explaining the process on how he would remove them. 👍🏽
Reply from Busy Bee Pest Solutions
2026.09.15
Thanks a lot, Michael, for this fantastic review! 🌟 We are absolutely delighted to learn that Victor provided such an excellent service with the bees. It's wonderful to hear that everything was thoroughly explained to you. If there's anything else we can do for you, please let us know.
Carter did an Amazing job removing a large wasp nest. Communication and service was timely, efficient and professional
Reply from Busy Bee Pest Solutions
2026.09.13
Hi Anahid! We're over the moon to hear that Carter's work met your expectations and that you were pleased with the service. Your kind words mean the world to us and keep us motivated to offer top-notch solutions. Feel free to reach out if there's anything else we can assist with. Thanks for choosing us!