Verified Company
Package didn't arrive... replacement package sent
I would like to update an earlier review about a package that was shipped via UPS but never arrived. Though I had to wait 3 weeks for them to know that my package was not going to come, they reached out to me and informed me how sorry they were and that they would be shipping me a replacement package. The next day I received an email saying my package will be on the way and a shipping label has been created again but this time with Canada Post Xpress! So I'm not sure why anyone else who has had the same kind of issue as I did was not taken care of by their support team but I can assure you that they do fix issues and don't just screw people. Now hopefully this package arrives if not I will update my review accordingly.
Date of experience: 01 October, 2025
Date of experience: 01 October, 2025
Go elsewhere
Ive had 5 orders over 18 months, I keep giving them chance after chance. Latest is shipping BS again. They used UPS,order never showed as promise, now these fools want me to wait another whole for it. Guess what? they dont refund for shipping costs SURPRISE. Again go elsewhere, these guys need to go out of business.
Shipping takes forever and no new inventory
Everytime I go to order a half pound of AAAA they never have the newest strains on their bulk list. Idk if they’re taking too long to fix the inventory online and add it to the list or if it’s a gimmick to get rid of older inventory but I don’t like it. And the fact that it takes Canada post apparently 3 days to pick up and scan the parcel is beyond me. I don’t think these guys send out packages when they say they do . I’ve been ordering off sites for 8 years and this is the only one that stays on shipper created electronic information for 3 days before days before Canada post gets it. These people will always say Canada post takes forever . That’s a lie. I’ve had packages delivered from BC to Ontario in 2 days from other sites. Pick up your fucking slack . I won’t be ordering anymore.
Reply from Bud Express Now
2025.02.16
Hi Ryan, we're sorry for your experience. Shipping delays from CP are out of our control. Please reach out to our customer service to address these concerns and help you further. We appreciate your feedback.
Best Online Dispensary! Thank you BXN
Hands down one of the best online dispensaries. Been using them for about 2 months now and every order has been perfect. They usually have a sale once or twice a month so I load up. Fast delivery to Ontario and I think they're from BC. Thank you BXN
Reply from Bud Express Now
2025.02.16
Thank you, Trudy! We're thrilled to hear you're enjoying our service and finding our sales beneficial. Fast delivery to Ontario is a priority for us. We appreciate your support and look forward to serving you again soon!
Avoid
These guys didn't send my full order and then ignored my e-mails about it. The product they've sent me was also short.
Reply from Bud Express Now
2025.02.16
Hi Yanni, we're sorry about your experience. I don't believe we got your emails. Please reach out to our live chat: 9am - 6pm PST so we can address your missing items and resolve this issue promptly.
This place is a joke !
These guys got shut down over a year ago by canadian government. Search it in google... And the site was offline 404 error.. for over half year. When they reopened I inquired about an order I paid for and never received due to their business being illegal at the time and closed after a raid. I bought from them for years, spend thousands and the told me... sorry we can't do anything. $330 ORDER GONE! stay away from this clown show and go to your local dispensary. Hope they get shutdown for good. I will be making a report with police and my local up.
Date of experience: 21 December, 2023
Date of experience: 21 December, 2023
All smiles
I have to say it was an easy stress free,Customer Service was great,They helped with picking the perfect product for me,I use to order from another place which was good,But the product quality and price is unbeatable
Reply from Bud Express Now
2025.02.16
Thanks, Blaine! We're thrilled to hear you found our customer service and product quality impressive. Your feedback means a lot to us. Looking forward to serving you again!
Awesome service. Good choices I'd love more vape CBD flavors though!!😉
Reply from Bud Express Now
2025.02.16
Thanks, Darrin! We're delighted to hear you enjoyed our service. We appreciate your feedback about CBD flavors and will consider expanding our selection. Your input helps us improve!
Beware the concentrates
Concentrates have filler or cut, if the dabs leave a film on your teeth then there's a problem.
Reply from Bud Express Now
2025.02.16
Thank you for your feedback, Tom. We're sorry to hear about your experience. Please reach out to our customer service so we can address this issue promptly. We value your input and want to ensure the best for our customers.
I am loyal to this company and thankful I can afford my concentrates
Flavours out class most that I find in the dispensaries for five times as much but unfortunately I can’t afford even close to that, the flavour of the Turpines and the quality is A+. The vapour is amazing. I can’t speak highly enough about this company they send me free samples of concentrates instead of bud as a bonus gift just because I asked, their customer service is by far the best I’ve ever experienced. The shipping is fast (they always ship same day if they can), and when I speak about good quality concentrates, I know what I’m talking about. I’ve bought hundreds. Some of the best highs as well which obviously is important as how high you get (which is very high). I just wish this was a local dispensary instead because I’d be there everyday. I’ve ordered almost every strain and ordered many many times. A++++
Reply from Bud Express Now
2025.02.16
Thank you so much, Mike! Your appreciation means the world to us. We're thrilled to hear you're enjoying our products and service. Your loyalty and feedback inspire us to keep delivering the best. Enjoy your concentrates!
Do not order or be really careful
Hey buddy be really careful with them, they just scam me, I ordered half pound of distillate and they send me quarter pound and said they wouldn't compensate me because I didn't take a video when I opened the package, so be ready careful if you, or anyone, order there. FYI I lost 700$ today
Useless.
You wanna deal with a bunch of useless lazy people then these are the people for you. Yeah cheap concentrate but you get what you pay for and flower well I have yet to get a sample of anything good so enjoy! Have fun waiting a week or more and paying full price shipping, this is also not due to Canada post, it’s them taking 2 days or more to pack and ship. Zero customer support.
Reply from Bud Express Now
2025.02.16
We're sorry to hear that your experience did not meet your expectations. We strive to provide quality products and efficient service, and we regret that this was not your experience. We appreciate your feedback and will take it into consideration as we work to improve our shipping times and customer support. If there's anything we can do to address your concerns, please feel free to reach out to us directly. Your satisfaction is important to us.
Worst quality buds they claim was craft and quads
Stop lying in yo ur reviews this is cheap bunk fools weed its outdoor garbage i spent 150 and it was a waste of my money and then time too
Pure garbage u need to show real reviews that are showing the bad side of ur business. Dont order from them unless u like shitty weed and being lied to
They are TRASH
Just horrible. Worst experience of my damn life and would even offer any compensation for their own mess up. NO CUSTOMER SERVICE AT ALL. Head over to “ CANADA BLISS HERBALS” cause their customer service is definitely better and I know for a fact cause I have had a similar situation and they dealt with it like a true professional. Do better BUDEXPRESS IM EXTREMELY DISAPPOINTED IN YOU PPL. I gave you guys soooo many customers I didn’t deserve this treatment and it’s fucking disgusting
Exceptional
This was my first time ordering any cannabis products online. My doctor recommended CBD for my back pain and a friend recommended this site. The order process was very simple and the e-transfer is so much better than using a credit card. Order arrived in 3 days from across Canada. Plus I got free gifts for my first time order. This will be my go-to site from now on
Reply from Bud Express Now
2025.02.16
Thank you, Douglas, for sharing your experience! We're delighted you found the process seamless and appreciated the prompt delivery. Enjoy your free gifts, and feel free to reach out anytime.
An absolute blessing
I've been a member of BudExpressNOW since December 8, 2017 and have never doubted the quality of all the products offered by BudExpressNOW.
As a low-income individual with a Medical Prescription for Cannabis my biggest hurdles were the prices and delivery times of Licensed Producers such as Tilray.
BudExpressNOW Helped me alleviate the huge burden of accessing affordable cannabis and concentrates by allowing me to purchase my medicine at an affordable price.
Example: Tilray 20mg/ml CBD oil, total CBD per bottle: 2,000mg Cost: $89.98 PLUS TAX
BudExpressNOW: 2,000mg CBD COST: $30
Reply from Bud Express Now
2025.02.16
Thank you, Cris, for your kind words. We're thrilled to have been able to support you since 2017 by providing affordable options. Your satisfaction is our priority, and we hope to keep serving you well.