BFJ Digital Reviews

Ryan Clair 2026.08.16

     

A+ experience working with the team at BFJ. They're extremely knowledgable, communicate well and ultimately made sure we felt supported throughout our project.

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Reply from BFJ Digital 2026.08.18

Thanks so much Ryan! Working with Guide Dogs QLD, Australia and VIC is a real honour. With the Wordpress website sorted now’s it’s time for more growth via seo and other areas. We can’t wait to help!

James Flood 2026.08.14

     

Great CRM set up and support We had a really good experience working with BFJ Digital. They made the whole CRM setup straightforward and built it around how we actually manage enquiries, follow-ups and jobs. Communication was easy, everything was delivered on time, and they were always happy to help with any tweaks or questions. Since putting the CRM in place, our response times have improved by around 60% and booked jobs are up 43%, so it’s made a real difference to the business.
Date of experience: 30 June, 2026

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Axiom College 2026.08.04

     

BFJ Digital has been a fantastic partner to work with. Their team has provided valuable support across our HubSpot projects, helping us improve processes, reporting, and overall platform management. They are responsive, knowledgeable, and always willing to go the extra mile to assist when needed. We appreciate the support provided by Vibha and the wider BFJ team.

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Reply from BFJ Digital 2026.08.05

Thanks so much for your kind words and for trusting BFJ Digital as your HubSpot agency!!!

It's been a pleasure working with the Axiom College team to improve your HubSpot CRM, streamline business processes, build more meaningful reporting, and help you get more value from the platform. The outcome says it all.
Seeing those improvements translate into better visibility and stronger operational performance is exactly why we do what we do. Simplification to connect the dots.

A special thank you for recognising Vibha and the wider Digital Marketing team. We'll be sure to pass your feedback on—they'll really appreciate it.

We look forward to continuing to support Axiom College and helping you get even more from HubSpot as your business grows.

Ayu Hadi 2026.07.30

     

Marketing Automations We hired BFJ to completely rebuild our ongoing customer marketing and lifecycle setup. Before bringing them on board, our communications were pretty disorganized—we were sending random messages with no real strategy, and warm prospects were going unaddressed in our system. They came in and completely transformed how we interact with our audience. They helped segment our lists, built out automated welcome journeys, and set up abandoned cart and inquiry follow-ups that run seamlessly behind the scenes. It has made our growth efforts so much simpler, and we are seeing much higher response rates across the board. Highly recommend them for anyone looking to scale their ongoing campaign performance.
Date of experience: 30 July, 2026

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Michael Tran 2026.07.30

     

Better leads, less wasted spend We had a great experience with BFJ Digital. What we liked most was their focus on bringing in genuinely relevant enquiries, not just boosting traffic for the sake of it. Communication was clear, the reporting was easy to understand and the results gave us good value for the spend. A bit more notice around new campaign tests would have helped with planning, but it was only a small thing. We’d happily recommend them.
Date of experience: 24 July, 2026

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Nathan Bourke 2026.07.22

     

Straightforward SEO support BFJ Digital made the whole SEO process easy to understand and well organised from the start. What stood out most was how practical the team was. They explained things clearly, kept communication straightforward and focused on work that could genuinely improve rankings, traffic and enquiries. There wasn’t much that needed improving. It may have been helpful to see a bit more detail around the longer-term content plan earlier on, but the team was always responsive and happy to talk through the next steps. Definitely happy to recommend BFJ Digital to other businesses looking for reliable, down-to-earth SEO support.
Date of experience: 30 June, 2026

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Eva Ramsey 2026.07.12

     

Practical HubSpot support We had a really positive experience working with BFJ Digital. They helped improve our HubSpot setup across the CRM, sales pipeline, workflows and reporting, and took the time to understand how our business operated before making any changes. What we liked most was how practical and tailored the whole process felt. The team explained things clearly, kept the project moving and made the system much easier for us to use day to day. We now have better visibility over leads, more consistent follow-ups and less manual admin. The only area that could have been improved was allowing a bit more time for hands-on training once the setup was complete, especially for team members who were less familiar with HubSpot. That said, the team was always responsive when questions came up. We’d definitely recommend BFJ Digital to businesses looking for straightforward, reliable HubSpot support.
Date of experience: 30 June, 2026

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Rick Anderson 2026.07.02

     

Great website and UX support BFJ Digital helped us improve our website design and user experience, with a focus on making the site clearer, easier to use and better on mobile. What we liked most was how practical their advice was. They explained things clearly and focused on what would actually help visitors find the right information. Would definitely recommend them
Date of experience: 17 December, 2025

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Jack Mclnnes 2026.06.18

     

They do the needful

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Reply from BFJ Digital 2026.07.10

Thanks Jask!

Justine Wright 2026.06.18

     

Practical digital support that made a real difference BFJ Digital helped improve the digital tools and website experience supporting our financial services and wealth management work. What I liked most was how practical their approach was. They took the time to understand how the tools needed to work for both clients and the internal team, rather than just focusing on surface-level website changes. The quality of the work was strong, communication was clear, and the project felt well managed from start to finish. The improvements made the client journey clearer, helped enquiries come through in a more organised way, and reduced some of the manual handling behind the scenes. Yes, I would recommend them to other businesses looking for practical digital support, especially if they want website improvements that also support real internal processes.
Date of experience: 31 March, 2026

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Charles Friedman 2026.06.05

     

Clear, practical reporting support We had a really positive experience working with BFJ Digital. What we liked most was how they made our marketing data much easier to understand and actually useful. The reporting gave us a clearer view of where enquiries were coming from, which channels were working well and where we could focus next. We would definitely recommend BFJ Digital to anyone wanting clearer insights and better visibility across their digital performance.
Date of experience: 29 May, 2026

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Patrick Nguyen 2026.05.28

     

Great team to work with Had a really positive experience working with BFJ. The thing we liked most was how straightforward and transparent they were throughout the whole process. They kept us updated regularly, explained everything clearly, and focused on getting real results instead of overhyping things. We saw solid improvements in rankings, traffic, and enquiry volume over time. Definitely would recommend them to other businesses looking for SEO support.
Date of experience: 22 May, 2026

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Bobbie Murphy 2026.05.26

     

For over 4 years, BFJ have provided external marketing support for Niche Holidays Noosa. Whilst we can appreciate marketing from a distance can be a challenge, the BFJ team have been open to feedback and very responsive to requests. Most recently, since Brooke joined the team, we have been delighted with their responsiveness, professionalism and creative work. I would recommend BFJ for additional support in creative works, website management, SEO traction and EDM design. They are a great team to have support any business that need expertise in all things marketing!

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Reply from BFJ Digital 2026.05.26

Thanks so much Bobbie! So glad to have you onboard and letting us help you for so long, 4 years plus the pre Niche era!! Yes remote has it's challenges, but being able to help marketing from Brisbane with your seo, sem, edms, website on such an important brand up the coast is a real pleasure. And yep, how good is Brooke!! A true digital marketer with the bfj responsiveness built in! Digital marketing agency Brisbane built for Noosa! :D

Mike Guthrie 2026.05.19

     

Made things a lot easier for the team We brought BFJ Digital in to help sort out our CRM setup and make handling enquiries a bit less messy. What we liked most was that they actually took the time to understand how we work instead of rolling out a generic solution. Things feel more organised now and there’s less back and forth with manual tasks. Maybe a bit more walkthrough early on would’ve helped, but overall the team was easy to deal with and quick to answer questions. Would definitely recommend them to other businesses looking to tighten up their systems.
Date of experience: 19 February, 2026

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Clayfield Jewellery 2026.05.18

     

We’ve been working with BFJ Digital since late last year and have already seen fantastic growth. Sarah and Ben have been incredible to work with, but honestly the whole team has been amazing. They’re always dependable, proactive, and full of great marketing ideas. What really stood out was how easily they handled issues during our website migration that other companies had told us weren’t possible to fix or do. Nothing seems too hard for BFJ. Highly recommend them to anyone looking for a knowledgeable, reliable, and results-driven marketing team.

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Reply from BFJ Digital 2026.08.18

Thanks so much guys, it’s a real blast to work with you guys and help drive some serious revenue!

Lyon Travers 2026.05.15

     

Great help with our Meta shopping ads Pretty happy with the experience overall. The best part was probably how easy the team was to work with and how they actually explained what was happening with the campaigns instead of just throwing reports at us. We saw better engagement and more consistent results from our Meta shopping ads after a bit of optimisation. Only thing is some changes took a little time before results kicked in, but they were upfront about that from the start. Would definitely recommend them to other retail businesses looking for help with Meta ads.
Date of experience: 11 May, 2026

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Christie Alberts 2026.05.15

     

A huge thank you to Tricia and her amazing team for their incredible work and support over the past year. What began as a brand and logo review evolved into the creation of our completely new CCG website, which officially launched on 12 May. From the very beginning, the team brought creativity, professionalism, extreme patience, and genuine passion to every stage of the project. They took the time to understand our vision and helped transform it into a modern brand identity and website that truly reflects who we are and where we are heading. The process was collaborative, smooth, and exciting, and the final result has exceeded our expectations. We are incredibly proud of what has been achieved together and excited to see the impact the new brand and website will have moving forward. Thank you again to Tricia and the entire team for your dedication, hard work, and partnership throughout this journey. We truly appreciate everything you have done.

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Reply from BFJ Digital 2026.05.15

Thanks so much Christie! It’s been a pleasure working with you and the. We’re loving the new website design as well. Looks great, it’s super quick, and will see you SEO start to improve as well!

Tam Evans 2026.05.07

     

Salesforce CRM Development that improved our workflow We had a really positive experience working with BFJ Digital on our Salesforce CRM development project. What we liked most was how they tailored the system around our actual sales and reporting processes instead of using a generic setup. The automation and dashboard improvements saved our team a lot of time day to day. The project ran smoothly and we’d definitely recommend them to other businesses looking for Salesforce support.
Date of experience: 22 April, 2026

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Krystal Thompson 2026.05.05

     

Scott and his team are professional, proactive, and truly understand our business goals. Thank you for everything you do for us on a daily basis!

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Reply from BFJ Digital 2026.05.06

Thanks so much Krystal! How good is Scotty leading the team for our healthcare clients! The expertise BFJ has of healthcare in marketing really does help us deliver on your business objectives, SEO, PPC, Social and even email marketing all requires specific knowledge due the compliance challenges. Here's to lots more growth for you all :)

Chi Thang 2026.05.05

     

Professional UI/UX Design with Solid Results We had the best experience working with BFJ Digital for their excellent UI/UX design services, from the consultation step to finalising. BFJ's marketing team was professional and they know what they're doing so we can trust them 100%. The goals were met perfectly, every functions were implemented and used smoothly which enhanced the web's experience a lot. With a very smooth process, all questions answered and solved effectively, the results were amazing. Significant improvement in web's appearance and reach were seen and we are very happy with the results. Would definitely recommend working with the BFJ Digital team for their UI/UX services, only professionalism and satisfaction. Thanks BFJ team!
Date of experience: 03 April, 2026

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