Better ad results and lower acquisition costs
What we liked most was having a clearer idea of which ads were working and where our budget was best spent. BFJ’s work helped reduce our acquisition costs by 60% and cost per click by 40%, which made a real difference. Nothing specific comes to mind that needed improving. We’d recommend them to businesses wanting better results from their paid advertising.
Date of experience: 21 August, 2026
Really happy with our website rebuild
We had a really positive experience working with BFJ Digital on our website rebuild. It was a big project with a lot of existing content to work through, but they made the process feel straightforward and were always easy to reach when we had questions or changes.
We’re really happy with how the new site turned out. It’s much easier to navigate and far simpler for our team to manage day to day.
Date of experience: 31 July, 2026
A much better website and booking experience
BFJ built us a much cleaner and easier-to-use website, with a booking process that feels simple for guests. The whole project was well managed and the final result has been a big improvement
Date of experience: 31 August, 2026
Better Google Ads performance
BFJ Digital did a great job managing our Google Ads, from campaign setup and keyword targeting through to conversion tracking and ongoing optimisation. We saw better quality enquiries and stronger value from the ad spend, and the team were easy to deal with throughout
Date of experience: 08 September, 2026
Highly recommend for SEO
Working with BFJ Digital on SEO has been a great experience. The team is knowledgeable, responsive, and genuinely invested in helping us grow rather than just ticking boxes. Highly recommend.
Date of experience: 01 September, 2026
BFJ Digital have been excellent to deal with. Professional, responsive and easy to communicate with, and they’ve delivered exactly what we needed. Highly recommend them to anyone looking for a reliable digital marketing team.
Thanks Steve for the review. It’s been great working with you and the Soundproof Warehouse team to grow your visibility in Brisbane and generate more enquiries through Google Ads, SEO and website support.
We really value the partnership and look forward to continuing to help the team grow!
Clear SEO support with solid results
BFJ helped improve our SEO visibility and made it much easier to see where we needed to focus. The team was easy to work with and kept things clear without overcomplicating it
Date of experience: 11 September, 2026
A much better HubSpot setup
BFJ made HubSpot much easier to manage and helped us get a clearer, more organised sales process
Date of experience: 31 August, 2026
Clear and genuinely useful AEO audit
We found the AEO audit really useful for understanding where we stood with AI search and what needed attention. The recommendations were clear, practical and easy to work through, and the whole process was well organised from start to finish. Communication was also great, and we always knew what to expect. I’d definitely recommend BFJ Digital to anyone wanting a clearer view of their AI search visibility.
Date of experience: 21 August, 2026
A+ experience working with the team at BFJ. They're extremely knowledgable, communicate well and ultimately made sure we felt supported throughout our project.
Thanks so much Ryan! Working with Guide Dogs QLD, Australia and VIC is a real honour. With the Wordpress website sorted now’s it’s time for more growth via seo and other areas. We can’t wait to help!
Great CRM set up and support
We had a really good experience working with BFJ Digital. They made the whole CRM setup straightforward and built it around how we actually manage enquiries, follow-ups and jobs. Communication was easy, everything was delivered on time, and they were always happy to help with any tweaks or questions. Since putting the CRM in place, our response times have improved by around 60% and booked jobs are up 43%, so it’s made a real difference to the business.
Date of experience: 30 June, 2026
BFJ Digital has been a fantastic partner to work with. Their team has provided valuable support across our HubSpot projects, helping us improve processes, reporting, and overall platform management. They are responsive, knowledgeable, and always willing to go the extra mile to assist when needed.
We appreciate the support provided by Vibha and the wider BFJ team.
Thanks so much for your kind words and for trusting BFJ Digital as your HubSpot agency!!!
It's been a pleasure working with the Axiom College team to improve your HubSpot CRM, streamline business processes, build more meaningful reporting, and help you get more value from the platform. The outcome says it all.
Seeing those improvements translate into better visibility and stronger operational performance is exactly why we do what we do. Simplification to connect the dots.
A special thank you for recognising Vibha and the wider Digital Marketing team. We'll be sure to pass your feedback on—they'll really appreciate it.
We look forward to continuing to support Axiom College and helping you get even more from HubSpot as your business grows.
Marketing Automations
We hired BFJ to completely rebuild our ongoing customer marketing and lifecycle setup. Before bringing them on board, our communications were pretty disorganized—we were sending random messages with no real strategy, and warm prospects were going unaddressed in our system.
They came in and completely transformed how we interact with our audience. They helped segment our lists, built out automated welcome journeys, and set up abandoned cart and inquiry follow-ups that run seamlessly behind the scenes.
It has made our growth efforts so much simpler, and we are seeing much higher response rates across the board. Highly recommend them for anyone looking to scale their ongoing campaign performance.
Date of experience: 30 July, 2026
Better leads, less wasted spend
We had a great experience with BFJ Digital. What we liked most was their focus on bringing in genuinely relevant enquiries, not just boosting traffic for the sake of it. Communication was clear, the reporting was easy to understand and the results gave us good value for the spend. A bit more notice around new campaign tests would have helped with planning, but it was only a small thing. We’d happily recommend them.
Date of experience: 24 July, 2026
Straightforward SEO support
BFJ Digital made the whole SEO process easy to understand and well organised from the start. What stood out most was how practical the team was. They explained things clearly, kept communication straightforward and focused on work that could genuinely improve rankings, traffic and enquiries.
There wasn’t much that needed improving. It may have been helpful to see a bit more detail around the longer-term content plan earlier on, but the team was always responsive and happy to talk through the next steps.
Definitely happy to recommend BFJ Digital to other businesses looking for reliable, down-to-earth SEO support.
Date of experience: 30 June, 2026
Practical HubSpot support
We had a really positive experience working with BFJ Digital. They helped improve our HubSpot setup across the CRM, sales pipeline, workflows and reporting, and took the time to understand how our business operated before making any changes.
What we liked most was how practical and tailored the whole process felt. The team explained things clearly, kept the project moving and made the system much easier for us to use day to day. We now have better visibility over leads, more consistent follow-ups and less manual admin.
The only area that could have been improved was allowing a bit more time for hands-on training once the setup was complete, especially for team members who were less familiar with HubSpot. That said, the team was always responsive when questions came up.
We’d definitely recommend BFJ Digital to businesses looking for straightforward, reliable HubSpot support.
Date of experience: 30 June, 2026
Great website and UX support
BFJ Digital helped us improve our website design and user experience, with a focus on making the site clearer, easier to use and better on mobile. What we liked most was how practical their advice was. They explained things clearly and focused on what would actually help visitors find the right information. Would definitely recommend them
Date of experience: 17 December, 2025
Practical digital support that made a real difference
BFJ Digital helped improve the digital tools and website experience supporting our financial services and wealth management work. What I liked most was how practical their approach was. They took the time to understand how the tools needed to work for both clients and the internal team, rather than just focusing on surface-level website changes.
The quality of the work was strong, communication was clear, and the project felt well managed from start to finish. The improvements made the client journey clearer, helped enquiries come through in a more organised way, and reduced some of the manual handling behind the scenes.
Yes, I would recommend them to other businesses looking for practical digital support, especially if they want website improvements that also support real internal processes.
Date of experience: 31 March, 2026
Clear, practical reporting support
We had a really positive experience working with BFJ Digital. What we liked most was how they made our marketing data much easier to understand and actually useful. The reporting gave us a clearer view of where enquiries were coming from, which channels were working well and where we could focus next.
We would definitely recommend BFJ Digital to anyone wanting clearer insights and better visibility across their digital performance.
Date of experience: 29 May, 2026