Bespoke Construction Group Reviews

I would give zero if I could! September 2023 I engaged Bespoke Construction Group. 2 weeks into the build I returned from a holiday, no one was on site and my project was abandoned! Upon inspection we could see that bespoke construction had failed to lay our roof correctly leaving gaping holes, nails on show misplaced gages on the wooden batton and hundreds and hundreds of smashed reclaimed tiles. It was an absolute mess!
Upon raising concerns to Stuart Deadman we were given every excuse in the book. Before Bespoke construction respond and attempt to lay blame on the reclaimed tiles you had 4 site visits before commencing any work. Your staff were shown all tiles and they were available for inspection every single visit! You have left my home open to the elements, the rain and storms have been destroying my house daily for 14 months now! The timber frame is sodden from water damage and the inside is wet through. We have contacted you multiple times so the “pick up the phone” invite you offer is yet another false promise. You ignore us and you refuse to resolve the issue. This company is completely untrustworthy, they do not accept responsibility for their errors and cause huge mental stress and financial distress. I have joined the online campaign which you can find on Instagram. @bespokeconstructdontpay It highlights this companies many injustices and I will be sharing my experience in full with them, including the very large deposit that you demanded upfront and have kept in your bank account . I have full proof of everything I write here and I am going to share it so that no one else falls for your scams! This company is smoke and mirrors and everyone needs to know the truth! STAY AS FAR AWAY AS POSSIBLE PLEASE DON’T BECOME A VICTIM LIKE ME!

S&L Cleaning Co Ltd, have had the pleasure of working with Bespoke on many of there End Of Build cleans, not only is their attention to detail faultless, the whole team is friendly, polite, well organised, helpful and very adaptable to any issues that may arise.

Great company great people very professional.

High quality of work with top end to detail. Was very impressed

I have had Bespoke Construction group complete works for me on a couple of projects now and they have always impressed! Always good communication and transparent throughout the whole process finalising with a top quality end product… looking forward to working with them again in the near future

From start to finish of our small project the Bespoke team were fantastic. They made everything so easy and painless, thank you to the whole team Marie & Gary

We’d been thinking about having a kitchen/dining extension for quite some time, as well as renovating our utility room at the same time. We first spoke to Bespoke in February and they were great from the outset and we definitely knew they were the company we wanted to use. They were experts in everything they did, handled all aspects of the build, helped us to plan our extension, thought of lots of things we hadn’t even considered, and helped to make our extension even better for us.

Work started promptly at the end of April. Our project manager Tommy was excellent, visiting us multiple times each week and keeping us informed of what would be happening when and guiding us on when decisions would need making. It was so easy to work with him and he regularly offered his advice on the finer details of the work we were having done.

All the people who worked on our extension were professional, reliable and had a real sense of pride in their work.

The team progressed efficiently through the build and everything was completed by early August. There were no major issues through the build (even despite a rainy June slowing down roofing work!) the team were able to make up time in July and we remained on track with the original project plan.

The end result is excellent, the quality of finish is very high, and we now have a large open plan kitchen dining space that's so much better for our family. Our extension is even better than we'd hoped for and was completed much more quickly than we thought would be possible. We first met with Stuart in February, designed the extension with Bespoke in March, work started at the end of April and everything was finished to a very high quality by early August. We'd definitely recommend Bespoke to anyone else considering a similar project.

Fantastic company - really know their stuff, very proactive and responsive, great to work with. Thoroughly recommend!

We decided to use Bespoke Norfolk to build our 1 story rear kitchen extension after we requested a visit from Stuart. He had great ideas and explained the process from beginning to end.
He appointed Tommy as our Project Manager and Tommy brought the team to meet us and explained what would happen from day 1.
They started on the agreed start date and the old conservatory was taken down and the build started
All the team and sub contractors were extremely tidy and totally competent in their various trades.
Tommy kept us informed of what was going to be done and which tradesman to expect weekly and visited often to ensure works were done to his very high standards and in a timely manner.
Most of the tradesman came long distances every day but they were all so happy in their work and took so much pride in what they did and always smiling and courteous.
And well what can I say about Mike? the multi-tradesman who was here nearly everyday - what an absolute star you are - nothing was any trouble for him - even when my little dogs escaped to the area he was working in and they started licking his face.
I am not going to lie it was a long slog at times especially when we were without our kitchen for a few weeks but all the tradesman felt our pain and kept our spirits up.
The chippies did a fantastic job on the kitchen and even made and designed my bespoke bar
We are totally over the moon and will never stop raving on about Bespoke Norfolk - from beginning to end you have exceeded all expectations and we thank everyone at Bespoke for our beautiful build

Judy and Rod Swan

Stuart and his team did a great job on my barn conversion. Happy to recommend!

Used Bespoke Norfolk for my house renovation, all the team came across as switched on and professional!
I'm over the moon with the finish and on budget....
Would highly recommend :)

Great service from the team, super quick to quote and efficient from start to finish.

I initially got a quote from 2 building companies for a one-off, large new home. The team at Bespoke had brilliant ideas and ways to maximise end value.

Compared with another firm, they were similar on price, however more Bespoke were efficient in the quoting process which gave me confidence in the build.

Throughout the build stage they have been on time, resolved any niggles and added further value in helping implement ideas in the build. The quality has surpassed expecations, as I have dealt with many construction firms who don't seem to appreciate the detail.

I've recommended to friends and will use again.

I've been Bespoked! And I'm so happy to say that.
The Bespoke team have taken my sad, outdated and neglected bungalow and quickly turned it into a beautiful, contemporary home.
From the beginning with Stuarts vision and enthusiasm, throughout this process, with Nathan's project management and the hard working guys on the ground, it has been a seamless journey. I would not hesitate to recommend them.
Vicky

We are delighted with our transformation. Not only were Bespoke willing to take on a (really) challenging project, they kept the building work on track through a heatwave, 9 storms, endless rain and thick mud - and all with good humour! Bespoke took us through planning to moving back in, helping us make informed and timely decisions, and always keeping us in the loop. We would highly recommend Bespoke for the personal touch delivered professionally.

Excellent experience, clear communication throughout and outstanding level of finish. Highly recommend.

Excellent company with fantastic attention to detail and communication. The Quotations team are exceptional.

I recently had the pleasure of working with Bespoke Norfolk Group for a bathroom renovation project, and I am thrilled with the results.

From start to finish, their professionalism, attention to detail, and exceptional craftsmanship exceeded my expectations.

Throughout the renovation process Thomas and his team maintained open lines of communication. They promptly responded to my enquires and kept me informed about the progress. Their punctuality and reliability were commendable, as they consistently arrived on time and completed the work within the agreed-upon timeframe.