Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester Reviews

ben brackley 2026.10.21

     

Our front door lock failed late in the day. I called about 5:20 and Ollie said he would be with us in about 45 minutes to an hour, he was there very promptly and had the parts to carry out the repair on the van to save coming back and for a call out and emergency repair the cost was very fair

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.10.22

Hi Ben! It's truly wonderful to hear our prompt response and on-the-spot fix met your expectations. We always strive to have everything on hand for emergencies. Thanks so much for sharing your experience!

Sophia Gould Houghton 2026.10.20

     

Great Service for a call out to a lock with a missing key! Highly recommend!

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.10.20

Hi there, Sophia! We're so glad you found our service helpful for your lock issue. Thank you for recommending us, it truly means a lot. We're here anytime you need help again!

Steven Morris 2026.10.20

     

Ollie was able to offer me a same day service, was on time, professional and friendly, offering an excellent service at a reasonable cost. I will definitely use him again.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.10.20

Hello Steven! We're hugely grateful for your kind words and are delighted to hear Ollie met your expectations with prompt and friendly service. It's wonderful knowing you plan to call on us again in the future. Don't hesitate to reach out if there's anything else we can help with! 😊

Paul Benfield 2026.10.16

     

Ollie was absolutely amazing! Locked myself out and he was able to be at my home within 30 minutes of me calling and get me in also giving me new, more secure locks. Can’t recommend him enough. Super friendly and professional. Thanks Ollie.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.10.16

Hi Paul! We really appreciate your awesome feedback. It’s fantastic to know Ollie could assist you quickly – even more so with those new secure locks! 😊 If you need help in the future, we're here for you.

Andy Steele 2026.10.10

     

Awesome and speedy service. Great advice. Tidied up afterwards. Recommend highly.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.10.10

We're delighted to hear you enjoyed our prompt and helpful service, Andy! Your high praise means a lot to us, and we're grateful for your recommendation. If you ever need us again, we're here to help!

Julie Griffin 2026.10.06

     

Excellent service from Ollie who couldn't have been more pleasant and professional he literally saved the day with his speedy response. Happy to recommend.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.10.06

We're incredibly grateful for your kind words, Julie! 😊 It’s wonderful to know Ollie made such a positive impact and helped you out so quickly. Thank you for recommending us, and remember, we're always here for any locksmith needs you might have!

James Chatburn 2026.10.06

     

I’m very grateful to Ollie for coming out so quickly and fixing our conservatory door. Very professional - would recommend.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.10.06

Thank you so much for your kind feedback! 😊 We're so pleased Ollie could assist you swiftly with your conservatory door. We truly appreciate your recommendation. If you need us again, we're just a call away!

Lindsay Wallace 2026.09.26

     

Ollie recently repaired the lock on our back door and I wouldn't hesitate to recommend him. He was friendly, efficient and clearly knew exactly what he was doing. He quickly identified the issue, explained everything clearly and had it sorted in no time. It's so refreshing to find someone who turns up when they say they will, gets the job done properly and is genuinely pleasant to deal with. Great service from start to finish. Definitely recommended 🙌

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.26

Thank you so much for your lovely review! We're delighted that you were pleased with the friendly and skilled service. We're here whenever you need us, so don't hesitate to reach out. Wishing you all the best! 🙌

Becci Stone 2026.09.24

     

Ollie was great! Came out super quick and got us in the house even quicker. Thank you Ollie

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.24

We're so grateful for your lovely feedback, Becci! It's wonderful to know Ollie could help you out swiftly. If you ever need us again, feel free to reach out. All the best!

Heather Ridgway 2026.09.22

     

Really easy to contact and agree an appointment, punctual, efficient and a great service. Lots of excellent advice too.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.26

We truly appreciate your fantastic feedback! It brings us joy to know you found the service efficient and informative. Should you need any more advice or help, don't hesitate to get in touch. Hope you have a wonderful day!

Magdalena Przysuszynska 2026.09.15

     

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.15

It's fantastic to see your 5-star review! We're delighted to have been able to help you and provide a service that met your expectations. If you need any locksmith services in the future, we're here to assist with a smile. Wishing you all the best!

Rachel Morgan 2026.09.11

     

Very happy with Ollie, he answered phone quick, came out to see the problem with in the hour, was honest and solved quickly, I will definitely be using Ollie again in future. Thank you 😊

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.12

We're so grateful to hear your kind words about our service! 😊 It's wonderful to know Ollie could assist promptly and honestly. If you find yourself in need of locksmith services again, we await your call happily. Cheers and take care!

Clare Wrenne 2026.09.07

     

Ollie was efficient and friendly. He turned up when we agreed and completed the job in under an hour. Would highly recommend.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.07

Thanks a tonne for your amazing feedback! 😊 We're overjoyed you found our services efficient and friendly. If you ever need help again, we're here and ready to assist. Have a lovely day!

Bethany Perkins 2026.09.06

     

Super friendly speedy service!!!!!!! Thanks Ollie!

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.06

We're so glad to hear you found our service both friendly and quick, Bethany! Your kind words truly brightened our day. 😊 If you ever need a hand again, we're just a call away. Cheers!

Serisse Willetts 2026.09.05

     

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.09.05

We really appreciate your feedback and are delighted knowing you had a great experience! Our team is always ready to help out with any lock and safe needs. Do reach out if you ever need us again. Wishing you a wonderful day!

Wilf Tomaney 2026.08.28

     

Ollie was great. I called him to fix a mortice lock that was stuck, locked. Ollie talked me very clearly through identifying the problem and a simple fix on the phone. He was friendly, understanding and gave easy to follow instructions. The whole thing took about 2 minutes from my initial call to the job being completed. Ollie charged no fee and didn't need to attend the house. Brilliant.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.08.27

Thank you so much for sharing your experience with us! It's fantastic to know Ollie could guide you to a quick solution and that you found the assistance helpful. We're always here to offer a hand whenever you need it. Have a lovely day!

Lizzy Falco 2026.08.25

     

Ollie was great. Came out when I asked and got the job done in 20 minutes

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.08.26

We're delighted to receive your wonderful feedback! It's pleasing to know that we could assist you swiftly and efficiently. Should you require our help again, we're always ready to be of service!

Smitha Thomas 2026.08.24

     

Ollie was great. He responded quickly to our request, sane day even if it was not an emergency. Very knowledgeable and customer friendly. He gave honest advice as well, just what we needed. Thank you Ollie, will recommend any day.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.08.24

We really appreciate you sharing your lovely experience, Smitha! 😊 It's wonderful knowing Ollie could assist promptly and provide the useful advice you needed. Your recommendation means a lot to us, and we're always here to help whenever you need us. Have a fabulous day!

Nicola Mannering 2026.08.24

     

Excellent Service , job well done , turned up on time on date agreed 100 % reliable very happy

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.08.24

We're over the moon to hear that you were happy with our reliable service! Your review really brightens our day. Thank you for acknowledging the punctual and efficient work. We're always ready to assist whenever you need us again!

Tom Davenport 2026.08.24

     

Front door was sticking to the point of us not knowing is we could get into the house or not. Ollie turned up the day after we first got in touch, solved the problem and serviced the door in 20 mins. He gave us the peace of mind that if his repair doesn’t work, we won’t face another call out fee. He explained the alternative lock options so we know what to expect if it does fail. Top notch service - thanks Ollie.

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Reply from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester 2026.08.24

We truly appreciate your kind words and are delighted you had a great experience with Ollie's quick and effective service! Knowing we could provide you with peace of mind is heartening. We're always here to help with any future needs you may have.