Backwoods Junk Removal Reviews

Jennifer Dressler 2026.10.13

     

Backwoods took care of our jam up in 2 hrs. We were very last minute and had a lot riding on clearing some trash in front of our house. We were on the road headed to CA when I called. Quick and they didn't price gouge. Fast, friendly, reliable.

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Reply from Backwoods Junk Removal

Thank you for the kind words, Jennifer. Happy to help and safe travels.

edward williams 2026.10.12

     

Great, exceptionally quick service & fair price. I'll be using them again without hesitation.

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Reply from Backwoods Junk Removal

Ed
Appreciate the kind words. We work hard to provide exceptional service. Please call/ text with your junk removal needs.

Renate Wood 2026.10.12

     

I appreciated the quick service! I messaged Backwoods for a quote and within 2 hours they were picking up my mattress that I no longer needed for a reasonable price. Thanks again!

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Reply from Backwoods Junk Removal

Thank you so much for the kind review, Renate! We're glad we could help with the mattress pick up so quickly and at a fair price. It was a pleasure serving you and please call/ text with your junk removal needs.

S H 2026.10.09

     

Charged me $439.88 without ever quoting a price. Their website says "Before any work starts, we'll confirm the final price with you" and "Once you approve the estimate, we get to work." I was never given an estimate when I booked, never given one on arrival, and never approved a price. The crew loaded everything, hauled it off, and the charge showed up afterward. Pricing is supposed to be by volume. The owner left me a voicemail confirming that, and saying I did not have a full load. His words were "more than a half a load." Now compare that to their own published prices. Their pricing page lists a half load at $200-$300, a 5/8 load at $250-$330, and a full load at $400-$450. Their furniture removal, garage cleanout, and Cary pages each state that a half-truck load is $250. I was charged $439.88. That is full-truckload pricing, for a load the owner himself says was not a full load. I have camera footage of the entire job from arrival to departure and the load was under half the truck bed. In that same voicemail he also told me "I charged you 425." My statement says $439.88. I asked him twice in writing to tell me what volume he was charging for and how he arrived at the number. He called once to say he wasn't ripping me off, refused to put anything in writing, and then stopped responding. Get a written price before you let them load anything.

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Reply from Backwoods Junk Removal 2026.10.09

Thank you for your feedback. We are sorry to hear that your experience didn’t meet your expectations. At Backwoods Junk Removal, we take pride in providing professional, reliable service and treating every customer with respect. We’d appreciate the opportunity to learn more about your concerns and see if we can make things right. Please contact us directly so we can discuss this further.

K Woodard 2026.10.07

     

Backwoods is a solid choice for junk removal. Prompt, efficient and courteous!

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Jessica Brown 2026.10.03

     

Fast and friendly, highly recommended.

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Denise McClure 2026.10.02

     

Outstanding customer service! Fast responses with email or text queries. They provide excellent tips and recommendations when dealing with loved ones who need to remove years of collected stuff. Can’t thank them enough for the assistance they provided my family. We will be requesting their services in the future and would highly recommend them to anyone else.

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Reply from Backwoods Junk Removal

Thank you so much, Denise! We're glad we could support your family with the clean out and provide helpful guidance along the way. It was a pleasure assisting you, and we look forward to helping again whenever you need us. We truly appreciate the recommendation!

Christopher Peele 2026.09.26

     

Terrance was able to come out and haul off a garage’s worth of stuff for me within 48 hours of contacting him. Super efficient process and a super nice guy to boot. HIGHLY recommend Backwoods to anyone who needs help in getting rid of unwanted items!

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Sherry Holloway 2026.09.26

     

Dave and his crew did a fantastic job cleaning out our crawlspace! They were available when I needed, very fast, and efficient! I definitely recommend them!

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Angela Allen 2026.09.25

     

On Sept 24, 2026, we were very blessed to have Backwoods Junk Removal to come remove some very heavy furniture from my parent's home. Terrence and his assistant were so professional, arrived on time on 2 loading trucks, very courteous and kind. Both men were very gentlemanly. They were there 30 mins total. Their price was very reasonable and affordable. These guys were like 2 angels to me and my sister. We laughed, and we said they were going to be on our "speed dial" in the future. I highly recommend them, and I can't think them enough for their hard work! Angela Allen (Willow Spring, NC)

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Caroline 2026.09.21

     

Quick and easy service!

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Kenneth Barnhouse 2026.09.14

     

Dave emptied a storage unit of old furniture and junk for us. He was friendly, on time and efficient.

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haylee Parent 2026.09.11

     

Always such great people who come out, they are so quick & well priced. I’ve been using them for years!!

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Katie Kindborg 2026.09.08

     

Terrence and team were great to work with! They were very responsive and on time, and one of items I needed them to haul away was a large treadmill, which they had to take apart to get it out of my house. They did so very efficiently, which made it obvious how experienced this team is. I’ll absolutely use them again!

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Gary Linder 2026.09.04

     

Service Review These guys were awesome. Professional and on time. They did a smooth job taking down old living room furniture. Would recommend them 100%. Gary Linder
Date of experience: 04 September, 2026

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Michael Sents 2026.09.04

     

Great Experience from first call through completion. Provide Estimate based on list of items and size with a low and high number, called letting me know when exactly they would arrive. Friendly communication. And very effienct, less than 20 minutes from arrival to completion. Dave and his son were awesome.

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Adam Stetzer 2026.09.02

     

I cannot recommend Terrance and Dave enough! We live out of state and came to town specifically to help my mom with a massive garage, shed, and yard cleanup. Backwoods Junk Removal is a lifesaver! Since we were handling this from afar, we deeply appreciated how promptly, clearly, and compassionately they communicated with us throughout the entire process. They provided accurate pricing and clear options and online booking was very helpful! Texts and phone calls were clear and they showed up exactly on time. They worked quickly, showed respect for my mom's property, and were a pleasure to work with. Do not hesitate to hire them!

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Reply from Backwoods Junk Removal 2026.09.03

Renee & Adam,

Thank you for the kind words. We strive to make the customer experience as seamless as possible. We treat your property as if it were ours. Safe travels and please call/ text anytime with your junk removal needs.

Terrance

Laura Briscoe 2026.08.31

     

Although we did not end up using the service, I still want to leave a review. Terrance got back to me very quickly, answered all my questions, was honest. I wish all companies had the same level of service.

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Reply from Backwoods Junk Removal 2026.09.01

Thank you for the kind words Laura. Truly means a lot. Please call/ text anytime with your junk removal needs.

-Terrance

J Swing 2026.08.30

     

Dave was on time and did a great job.

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Bobbie 2026.08.27

     

Outstanding from start to finish! They came right out to the site to assess everything and gave me a clear, upfront quote on the spot. Their communication throughout the entire process was excellent, keeping me informed every step of the way. I highly recommend them for anyone looking for professional, hassle-free junk removal!" Before and After photos - so happy with the results!

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Reply from Backwoods Junk Removal 2026.09.01

Bobbie,

It was our pleasure to help with your mobile home demo. Thank you for giving this small family owned business a shot. Truly appreciated.

-Terrance