Verified Company
Exceptional customer service, Teresa took care of me with the purchase of a new dump trailer for my business! Walked in Saturday mid morning she walked me around the property helped me choose the best one for my business and went through the process and took it home the same day! Definitely coming back in the future.
¡Servicio al cliente excepcional, Teresa se ocupó de mí con la compra de un nuevo remolque de descarga para mi negocio! Entré el sábado a media mañana, ella me acompañó por la propiedad, me ayudó a elegir la mejor para mi negocio y pasó por el proceso y me la llevé a casa el mismo día! Definitivamente volveré en el futuro.
Reply from Factory Direct Trailers
Tere is a rock star! Our family appreciates your business and outstanding review! Thank you!
Easiest deal ive ever done. They made the buying process so easy. Very responsive and friendly. Great quality trailer and knowledgeable service. Thank you for all the help. Would definitely recommend to everyone I know
Reply from Factory Direct Trailers
Nate~Thank you so much. Your kind words mean a lot to us!
Great experience purchasing our trailer! The process was smooth from start to finish, and Teresa and Dean were super helpful and transparent the entire time. They answered all our questions, made sure we got exactly what we needed, and had everything ready quickly. The trailer itself is high quality and exactly as described. Highly recommend if you’re looking for a reliable place to buy a trailer!
Reply from Factory Direct Trailers
Thank you for the very kind words. We strive to ensure all customers are happy. See you for the next one!
Dean, Melissa, Theresa and Randa were awesome! Everything was perfect and went smoothly. I will definitely refer Factory Direct Trailer Sales to anyone. Anyone looking for any type of trailer check them out. Thank you for the great experience and the perfect trailer.
Reply from Factory Direct Trailers
Thank you so much Tyler. Your family is awesome. Best wishes for abundant success.
Quick and easy purchase would recommend.
Reply from Factory Direct Trailers
Thank you so much Anthony! We strive to make all our customers satisfied.
Amazing service they go above and beyond!
The price is just right no complaints at all.. fast and ease quick in and out stop for a grate purchase! Thank u!!
Reply from Factory Direct Trailers
Thank you so much for the great review. My family appreciates your family trusting us to get you the trailer that you need for your business again thank you.
Reply from Factory Direct Trailers
Thank you, John, for the 5-star review and for choosing Factory Direct Trailer Sales. We’re glad you had a great experience at our Phoenix, AZ trailer dealership and that we could help you. Our team works hard to provide quality trailers and reliable customer service, and we truly appreciate your business.
Great people at Factory Direct Trailer, went to see Nick left with a new trailer for our business.
Reply from Factory Direct Trailers
Samuel, thank you for the 5-star review and for choosing Factory Direct Trailer Sales. We’re glad you had a great experience at our Phoenix, AZ trailer dealership and that we could help you find a new trailer for your business. Our team works hard to provide quality trailers and reliable customer service, and we truly appreciate your business.
Really Good company, helped us get a trailer financed with good payment options! Really recommend them.
Reply from Factory Direct Trailers
Thank you for the 5-star review and for choosing Factory Direct Trailer Sales. We’re glad you had a great experience at our Phoenix, AZ trailer dealership and that we could help you with getting your trailer financed. Our team works hard to provide quality trailers and reliable customer service, and we truly appreciate your business.
Was going to buy another trailer and they didn't answer. Drove from Tucson and they ended up staying late even after i had to call the bank and get my cc released. Great people. Great prices.
Reply from Factory Direct Trailers
2026.02.06
Thank you so much for the great words. I was so glad that we could help you. My family does appreciate you buying from us. We love to help other families get the trailer that they need.
Thank you again
Dean
Thank you again
Dean
Thanks to Dean & his staff for helping me with with the purchase of 12x8x2 bobcat specal. Factory direct trailer is the real deal, helpful kind & nalagbal of all questions. Thanks Dean & staff.
Reply from Factory Direct Trailers
Thank you so much for the great review. Enjoy your new trailer
They answered all our questions and showed us everything about the trailer. They were extremely pleasant and professional to work with. They delivered the trailer to Kingman on time. Great prices and we are very happy with our purchase. We would recommend them to everyone.
Reply from Factory Direct Trailers
2026.01.21
Thank you so much! It was a pleasure meeting you and assisting with your purchase.