A. T. Launder Coachworks Reviews

Friendly and helpful team, took the time to understand what I wanted, explained things well, kept me updated, fair price. Will definitely use them again.

I had a very bad experience with A.T. Launder Coachworks. I crashed my car door, and I needed a replacement. The door was delayed for a month, which I believe was due to Vauxhall and not the fault of the coachworks. However, once the door finally arrived, the hinges were missing. This left me facing another indefinite wait for new hinges or the option to accept used ones, which I reluctantly did. Just a couple of weeks after the repair, something inside the door broke. They confirmed it was due to the low quality of one of the replacement parts they installed. This meant a second trip back to the garage. Unfortunately, the problems continued. A week later, the electric window mechanism malfunctioned, requiring a third visit. The following week, the same door wouldn't close properly because the anchor attached to the frame had come loose. This resulted in a fourth trip to the garage. Two months later, the previous internal noise in the door reappeared. Since I had already been back so many times, I took my car to a different garage to fix it for good. The entire experience with A.T. Launder Coachworks was very expensive, very poor quality, and incredibly frustrating. Needless to say, I won't be using their services again. *** Response to A.T. Launder Coachworks comment on 20/06/2024 ***"Hi Miguel , we are intrigued that you have waited until now to review us when your work was completed on 23rd June 2023, and that you are also good friends with "Martin" , our only other one star review we have received in the last year..." I'm surprised your response focused on who I might know or when I submitted my review. My goal was to share my experience at your garage in a respectful way, as reviews help customers understand what to expect. I didn't mention specific staff or make assumptions about their knowledge. An apology wasn't necessary, but an accusatory response wasn't helpful either. Thank you.

Had work done on my car previously and this has got to be the worst body shop I’ve ever used, a bunch of cowboys couldn’t even align body panels properly, and when I cleaned it a few weeks later I found no clips on the side skirt they had removed to paint and rivets missing out my wheel arch (Which they denied was them) also I could see I had a finger print and what looks like bits of leaves and dust in the paint, I went back to complain to be told that they didn’t have a proper paint booth and that’s why there was dust in the paintwork and the finish would never be as good as the factory, Ben even agreed when I asked that he “wouldn’t be happy if it was he’s Porsche” and stupidly I paid cash so there’s nothing I can do, I only used this place because Ben assured me once the repair was done I wouldn’t notice it had a body repair, So use this place AT YOUR OWN RISK

Great service. Friendly staff. Can't fault them

I had a very positive experience with A T Launder, I needed a couple of panels replacing. The work and colour matching / spraying was top notch. The car is as good as new. The team were super easy to deal with and very responsive. I would certainly recommend them.

Amazing people - undertook work that was the fallout from a previous repair elsewhere. Really nice people to work with, explained everything to me so I knew what was going on and delivered the car back nice and shiny. It is 20 year old car that belonged to my father and I'd had a bad accident which was then exacerbated by another companies negligent workmanship. The car was delivered back to me by them with an instant MOT failure light on the dash as a result. After contacting Ben and the team, they took the car, sourced all the parts, ensured all was working, aligned and painted and polished perfectly. Yesterday it went through MOT first time. I am eternally grateful to them all. Good value for money and turnaround was quick also.

Perfect bodywork repair from a wonderful team of people! Can’t recommend highly enough! Many thanks for the great service! Won’t hesitate to use again.

Excellent service! We had our front bumper fixed here, and it's now good as new. Ben and Sue provided us with a courtesy car, which covered all our needs. Highly recommended!

Very pleased with the repair to my car. Fair prices and very good customer service.

Excellent service. Completed before expected finish date & time. Happy to recommend this company.

cannot fault this garage! great communication, friendly and helpful staff, great results. the reason we keep using them for any fixes needed :) 5 star!

Fantastic job. So pleased with work my car looks like new. Reasonable price and only took a couple of days. Friendly and efficient

Good repairs to damage to the front of my car. The work was carried out professionally and for a fair price. Very pleased with the result and I would definitely recommend to others. Thank you, Graham.

First class service professional on time and at cost and offer of a curtsy car with friendly service and what more could would ask for

A T Launder aka Double Dee Autos are my first choice for car repairs and servicing. They are not only friendly and helpful but they are really good at what they do. The owners of this business are hands on and therefore you get a service that's second to none and way better than most.

Was very happy with the repair and would definitely go back (if needed)

Went above and beyond when I took my car in for a quote. They managed to secure the front of the car so I could keep driving. So obviously got A T Launder to deal with all the repairs. Such a quick and excellent service definitely recommend. Staff excellent and explained everything.