Great customer service!
Our lamp seemingly went through a rough time during transport. It was broken upon arrival. AL Lighting customer service was incredibly helpful and resolved the issue immediately.
We received a new lamp - which looks absolutely beautiful.
Reply from AL Lighting
2025.07.10
Dear Thibault Caliauw
Thank you so much for taking the time to share your experience with us! We’re truly delighted to hear that our team was able to resolve the issue promptly and that you’re happy with your new lamp.
At AL Lighting, we strive to provide the best possible service, and your feedback reaffirms how important it is to us. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out.
Warm regards,
Andy Liu
AL Lighting Customer Service Team
Thank you so much for taking the time to share your experience with us! We’re truly delighted to hear that our team was able to resolve the issue promptly and that you’re happy with your new lamp.
At AL Lighting, we strive to provide the best possible service, and your feedback reaffirms how important it is to us. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out.
Warm regards,
Andy Liu
AL Lighting Customer Service Team