AL Lighting Reviews

Thibault Calliauw (Thibault C) 2025.07.10

     

Great customer service! Our lamp seemingly went through a rough time during transport. It was broken upon arrival. AL Lighting customer service was incredibly helpful and resolved the issue immediately. We received a new lamp - which looks absolutely beautiful.

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Reply from AL Lighting 2025.07.10

Dear Thibault Caliauw
Thank you so much for taking the time to share your experience with us! We’re truly delighted to hear that our team was able to resolve the issue promptly and that you’re happy with your new lamp.
At AL Lighting, we strive to provide the best possible service, and your feedback reaffirms how important it is to us. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out.
Warm regards,
Andy Liu
AL Lighting Customer Service Team

Maria 2025.03.11

     

I had a lovely experience with AL Lighting for the exterior wall lights. The customer service was great, as they went above and beyond to double-check the product specifications before my purchase. The products arrived very promptly—within 2 days, compared to other lighting stores, which estimated 2 weeks. Thanks Minnie for your time :)

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Hai Nguyen 2024.12.19

     

I bought a linear pendant light from AL lighting. I was about to buy it from Temple and Webster for about 350 or so, but AL lighting had it for at least 10p bucks cheaper as part of their black friday sales. Postage was quick from NSW to VIC. Very happy with my purchase and the result for my kitchen.

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Serge Panayi 2024.11.30

     

Andy and his staff have beautiful fans and lights PLUS his customer service is 11 out if 10, really. They helped me far beyond my expectations. A rare thing these days. Excellent service, thank you ANDY!

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Chintan Thakkar 2024.08.21

     

Amazing customer service and best price

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Haig I 2024.03.22

     

Absolutely thrilled with my purchase from Al Lighting store! I ordered a pendant light and was pleasantly surprised when it arrived the same day. The product exceeded my expectations in terms of quality and design. The customer service was exceptional, making the entire experience smooth and enjoyable. I highly recommend this store to anyone in need of lighting solutions. Will definitely be a returning customer!

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Megan Hall 2024.02.09

     

Great selection of lights and brilliant service. I wanted lights for 2 properties, one we are doing minor renovations on and selling, the other we are renovating in a coastal Hamptons style. The styles of lights shown to me were exactly what I was looking for and suited each situation. I can't recommend this business highly enough and have told friends about them.

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Anmar Al-Witri 2023.12.12

     

Very friendly. Prompt service, excellent advice. Also good prices compared to other shops.

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Amy Thien 2023.08.27

     

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Rawtib Ramlaw 2023.03.10

     

Honest and knowledgeable. Have used AL lighting and always come back. Great price great service with plenty of options.

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Qi Li (Tim) 2023.01.08

     

Andy is amazing. great service! Competitive prices!

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li xiangzhi 2023.01.08

     

nice people，nice jobs。 thanks Andy

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YU Katherine 2023.01.08

     

Good service with nice selections

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Marwan Bargo 2022.11.23

     

Absolutely the best lighting shop very helpfull and very knowledgeable was able to source all the lights i needed. Thankyou Andy👍

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Raj Dalal 2022.09.18

     

Just opened and team are very knowledgeable and helpful. Check them out to get personalised service.

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