Thank you, Cherie! We appreciate your loyalty and are glad to hear that you’ve had great experiences with our customer service.
Macnocrat2026.11.06
When a Mitsubishi mini split stops working most ac companies don’t know what to do. Eric from Advanced Cooling Systems arrived like a Viking with a map… He diagnosed the real problem (not the temperature sensor) and ordered the relevant parts. The company admin offered me a mobile a/c unit for the duration of the wait. I appreciated this thoughtfulness, and the radically efficient customer service.. I’m keeping their number on my Emergency contact list.
Thank you, Macnocrat! We're glad to hear that Eric was able to diagnose the issue and provide you with efficient service. It's great to know that our team's thoughtfulness made a positive impact during your experience. We appreciate you keeping us on your emergency contact list!
Nancy Schreiber2026.11.02
ACS is a wonderful A/C company. Very professional and works to keep the cost at as minimal as possible! Great company to work with.
Thank you, Nancy! We appreciate your kind words and are glad to hear you had a positive experience with our team. Your satisfaction is important to us!
Katrina Baker2026.11.02
I find Advanced Cooling to be straightforward and honest. I felt very comfortable with them.
Thank you, Cindy, for your feedback. We're glad to hear that your compressor is under warranty until 2028. If you need any assistance, feel free to reach out!
Jessica Burgan2026.10.30
They were upfront about cost and fair. Came out quickly, got parts in quickly. I didn’t feel like they were trying to upsell us.
Thank you, Karen! We appreciate your support and are glad to be there for your company whenever you need us.
James2026.10.29
Excellent service over the years ive tried 3 to 4 different companies. Advanced Cooling Systems is the best.
Upfront fee for the service call but they take their time and do their due diligence to give you a detailed understanding of the problem and detailed cost line item tiers for options that may fix the problem.
Thank you, James, for your kind words! We appreciate your trust in Advanced Cooling Systems and are glad you found our service thorough and transparent. Your satisfaction is our priority, and we're here to help whenever you need us.
Thank you, Roger! We're glad to hear that you found our team knowledgeable and that we were able to identify the issue. Your feedback means a lot to us!
Thank you, Irene! We appreciate your support and look forward to serving you again.
Lucy Denniston2026.10.14
The service man was excellent. He explained what he was doing. I highly recommend. Very reasonable price.
Second time I have used them had the same service guy, Rick. He was wonderful, polite knowledge of the unit and explained everything to me.
Thank you, Lucy! We're glad to hear that you had an excellent experience with Rick and appreciated his explanations and politeness. Your recommendation means a lot to us!
Robert Lange2026.10.14
Professional and very knowledgeable.great technician.
Thank you, Anthony! We appreciate your kind words and recommendation. It's great to hear that you found our team professional.
Agent J2026.10.08
We needed a service call on our AC unit. Brandon was the tech on call. He came out promptly. Had our AC fixed and back up running in no time very friendly outstanding tech. This company is the best.we had our UV light replaced. Awesome service.
Thank you, Agent! We appreciate your kind words and are glad to hear that Brandon provided prompt and friendly service. Your satisfaction means a lot to us!