Merritt Gantt and his crew were awesome and we HIGHLY RECOMMEND him and his company, True Air Technologies. Our radon system needed to be serviced and we were concerned a water leak in a bedroom was related to the system somehow. I tried contacting the company who originally installed the radon system, but they were no longer in business. After searching the internet, I found True Air Technologies and gave them a call. Merritt answered and was so professional and knowledgeable about his field. He took the time to listen to me, answer my questions, offer advice and information, and sent me his licensing info without hesitation and with pride. He was able to schedule an appointment very promptly. He came this afternoon and fixed the problrm after a thorough inspection of the system. He installed a new fan as the original had failed. He added additional support straps as there were not enough straps supporting its weight, and he corrected the rubber flange fitting as the previous installer utilized the wrong sizes and tried to make them work - causing a puckering and air leak. Not only was Merritt timely, professional and honest, and fairly priced, he and his team went above the call of the duty When he discovered the leak was not related to the radon system, he and his team sought out to find where the leak was coming from. Mind you, we have had multiple roofers, window installers, HVAC contractors, and a general contractor all trying to find the leak and blaming other trades for the leak. All were unsuccessful! Merritt and his crew finally solved the problem. We kept explaining to contractors that the leak only happened during wind driven rain and storms and leaked in the downstairs ceiling below our bedroom and bathroom, but upstairs we had no evidence of a leak. He took our hose and sprayed our window while another crew member looked under our jacuzzi tub and another watched downstairs for any water leaking. They replicated the problem and solved the mysterious leak! Hallelujah. Thank you so much Merritt Gantt and thank you to your crew! You cannot go wrong hiring this team.
Reply from True Air Technologies
2026.10.10
Thank you so much for the incredible review, Laurie! We are thrilled that Merritt and the crew could fix your radon mitigation system and finally track down that mysterious leak for you. Going above and beyond for our customers is always our goal, and we truly appreciate your kind words and high recommendation!