Yes Insurance Reviews

Holly Evans 2025.12.16

     

Mike and Kelly at YES Mortgage Services were incredibly helpful and supportive with the process of getting my mortgage and income protection insurance. They were on hand to answer any questions I had and made sure I understood everything as a first time buyer. I’ll definitely be using them again when the time comes to renew!

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Alex Woolhouse 2025.12.15

     

Michael made the whole process of getting my mortgage completely stress free and seamless. He kept in regular contact with updates and I would not hesitate to use Yes mortgages and Michael in particular again

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Andrew Kerr 2025.12.15

     

Michael makes a very difficult period of time stress free. He was always on hand to answer important questions to make the mortgage process as easy as possible. I’d highly recommend anyone to use his company for a straightforward, easy mortgage application process.

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tom 2025.12.15

     

Michael was superb at finding me the best mortgage deal to suit my needs. He was professional, proactive and knowledgable at all points during the process of buying my first flat! Would 100% recommend Michael to anyone looking for a mortgage advisor.

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Luis Flores 2025.12.15

     

As a first time buyer i found Andrew professional, responsive and quick. Very clear proccess from start to end. Andrew is a 100% recommended broker.

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India Darlington-Roberts 2025.12.15

     

Michael was so amazing! I’m a first time buyer so did not have a clue about anything mortgage wise and the steps that have to be taken. Michael explained everything to me in terms that I understood and helped to reassure me and calm my nerves! I will be recommending Michael to anyone who is looking to get a mortgage! Thank you so much for everything!

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Matthew Wellaway 2025.12.14

     

Highly recommended this company, especially NATHAN! Been an absolute star in helping us with our first home. Answering all questions we have, explaining it all in layman’s terms for us! Managing to find us a deal that was suitable for me and my partner that we would not have been able to find by searching ourselves. Then the fact that he was able to refer us to solicitors, surveyors, etc and the most important thing for us was timings, because of Nathan everything has felt like it has been on a fast track and still maintain professionalism throughout it all. We won’t need to remortgage for a few years but we will not be looking elsewhere other than NATHAN at Yes Mortgages when it comes to it! I was sceptical when going through a mortgage broker because I figured it just meant more costs on top of everything else and I’d be able to do it all myself but really do recommend making sure to go through YesMortgage because we have saved £10,000s by doing this then going through a mortgage provider we found. Thank you again NATHAN!

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Scott Fitzgerald 2025.12.05

     

Andrew was outstanding from start to finish. He took the time to understand my situation, explained all my options, and guided me through every step. I had three mortgages going through at the same time and Andrew helped me every step of the way. The process was smooth, transparent, and efficient. I’m very grateful for his expertise and would happily recommend to anyone looking for a mortgage.

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Chris Haynes 2025.12.02

     

Having just completed our re-mortgage through YES which seems to have gone really well, we'd like to pass on our thanks to Eden whom took us through each step and supported with any questions in a timely and comprehensive manner, always being available when needed. We will certainly be coming back when we need to go through the process again.

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Harriet Pacey 2025.11.24

     

I’ve used Andy several times over the years, and he’s been brilliant every single time. He always goes above and beyond to find the best deals, explains everything clearly, and makes the whole process feel easy and stress-free. Andy is professional, reliable and genuinely cares about getting the right outcome for his clients. I wouldn’t go anywhere else for mortgage advice — highly recommend!

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Anna Hulok 2025.11.23

     

Working with Andrew was an absolute pleasure. From our very first conversation, he was friendly, knowledgeable, and incredibly patient. He took the time to explain every detail in a clear, reassuring manner, ensuring we fully understood our options before proceeding. Andrew was always available to answer questions, no matter how small, and he found the most suitable mortgage product for our circumstances. His professionalism, attention to detail, and genuine dedication to assisting his clients truly distinguish him. Thanks to Andrew, the process felt smooth, less stressful, and well-guided. We were very pleased with the service he provided and would highly recommend Andrew to anyone seeking a reliable, knowledgeable mortgage advisor.

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nathan woodward 2025.11.18

     

Nathan was excellent from start to finish. So easy to remortgage, just give all the details/info needed and then Nathan will do the rest within a few days. He popped round for the initial greet and info then rest was over another phone call. This is your guy for mortgages for sure!

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Reply from Yes Insurance 2025.11.18

Thanks for the awesome review for Nathan (Nathan), we really appreciate you taking the time to share how your experience has been. Thank you.

Lazar Staykov 2025.11.17

     

Nathan is fantastic - The personal service he provides is second to none. He explained everything clearly and makes the complicated really easy to understand. We were really impressed with how quick he was to respond to any questions and how fast everything was sorted. It made the whole process so much easier and stress-free, we are incredibly grateful. Would 100% recommend - looking forward to engaging again when remortgaging!

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Reply from Yes Insurance 2025.11.18

Thanks Lazar, really appreciate you taking the time to review Nathan's support - it means a lot to us. We really appreciate you taking the time to share that he was fantastic and making the complicated easy to understand. Thank you

Matt Clark 2025.11.16

     

Eleanor was fantastic from start to finish! Buying your first home can be stressful and scary but Eleanor was on hand with advice and recommendations to make the progress less daunting. Top work! We shall lift a glass to you

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Reply from Yes Insurance 2025.11.18

Congratulations on your first home Matt. Thank you for sharing your experience of working with El on getting your mortgage and we love that she made the process less daunting.

Kirsty Davies-Warner 2025.11.11

     

I can recommend El Deane Mortgage Adviser at YES Mortgage Services Limited, communication was great, everything was super speedy, really happy with the service I received., Would definitely return to El and recommend her to anyone looking for a mortgage.

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Reply from Yes Insurance 2025.11.18

Thank you for taking the time to review the support you received from El, Kirsty. We love that you recommend her to others. Thank you

Diego Marques 2025.11.04

     

Buying a house can be such a stressful experience but Eleanor made everything so much easier. She guided me through every step of the process with patience, professionalism, and genuine care. I always felt well informed and her advice was invaluable from start to finish. I couldn’t have asked for a better person to help me with that – Thank you, El!

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Reply from Yes Insurance 2025.11.18

Thanks Diego for the great review for El. We love that she was able to support you through this stressful time and hopefully made it a little less stressful.

Lauren 2025.10.20

     

I was recommended Nathan by someone to help me and although he was unable to interfere with my case as I was dealing with my current lender and transfer of equity, the advice he gave me was above and beyond what I could have expected and been able to move my case forward. He doesn’t give up until he’s got the best possible resolution and his passion for his job shines through. Honestly cannot thank him enough and will be recommending him to anyone looking to find a mortgage. Thank you again, absolute life saviour!!

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Reply from Yes Insurance 2025.11.18

Hi Lauren, thank you for taking the time to leave a review for Nathan, and although he couldn't get involved this time, we appreciate you taking the time to share how he helped outside of this part of the role. We love that you recommend him to your friends and family - perfect. Thank you.

Vitor Velosa 2025.10.13

     

Great mortgage company, the service from El was exceptional. Highly suggest it!

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Reply from Yes Insurance 2025.11.18

Thanks Vitor for the great review for El, we appreciate you taking the time to recommend us.

William Hughes 2025.10.12

     

Andy has been incredibly helpful in guiding me through buying my first home, and very fast at sorting out a mortgage. Highly reccomend.

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Reply from Yes Insurance 2025.11.18

Thanks William for taking the time to leave a review for Andy - congratulations on your first home. We look forward to supporting you for years to come.

Svenja Jordan 2025.10.12

     

Andrew was super friendly and helpful. Always in contact to let you know what's happening. Can't enough recommend him and his team to find your best deal for your mortgage

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Reply from Yes Insurance 2025.11.18

Thank you Svenja for taking the time to leave a review for Andy and the team. We look forward to supporting you for years to come.