yesautomotiveservices.com

yesautomotiveservices.com

yesautomotiveservices.com التقييمات

تصنيف ممتاز
4.8
308 reviews تم التحقق
yesautomotiveservices.com
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التقييمات ( 308 ) 4.8

Abraham Jasso
Abraham Jasso
2024.11.14
Impressive customer service along with quality work. 10/10
الرد من yesautomotiveservices.com 2024.11.14
Thank you for your fantastic feedback! We’re so pleased to hear that you appreciated our customer service and quality of work. Your perfect rating means a lot to us, and we look forward to continuing to provide you with top-notch service.
Joel Eisenbraun
Joel Eisenbraun
2024.11.10
Went in for an inspection. They were Super fast and professional. Two cars done in 15 minutes. My son and I both will be back.
الرد من yesautomotiveservices.com 2024.11.10
Thank you very much.
Moriah Conner
Moriah Conner
2024.11.09
I'm a little disappointed to write this review because I read so many positive ones. I would like to start by saying, my representative was Christian. When I first called, I was greeted with a warm welcome and it seemed like they would be very helpful. We played phone tag for days before I was able to get my car in. I must admit the diagnosis turn around was pretty quick, being completed in 1 hour. Christian called and told me the issue with my car and I asked was it covered under my extended warranty. He stated he would give them a call and check. After waiting an hour, I called and asked for an updated. He gave this long spiel about what the warranty company said. Only for me to call them myself and find out he never called. It would've been a more enjoyable experience if I didn't have to play chase or had been lied to.
الرد من yesautomotiveservices.com 2024.11.10
Hello Moriah Thank you for sharing your experience. I’m sorry to hear that your visit didn’t meet the high standards we aim to provide, especially after you had read so many positive reviews about us. We’re glad to hear that Christian provided a warm welcome and that we were able to complete your car’s diagnosis quickly, but it’s disappointing to know that the follow-up communication fell short of your expectations. We understand how frustrating it must have been to feel you were waiting without clear updates. Please know this feedback is valuable, and we’ll be discussing it with our team to ensure better transparency and timeliness in the future. I would add most extended warranty companies have very slow communication and it is always work in the favor to make at least one phone call to the company to expedite the process. I can assure you Christian had called them but miss communication has caused this miss understanding. We apologize for this. Thank you again for giving us the opportunity to improve. If there’s anything more we can do to make this right, please don’t hesitate to let us know. Best regards, Yes! Automotive
Garrett M
Garrett M
2024.11.08
AMAZING SERVICE! I brought my car here for a control arm replacement. They provided me with pictures of all the problems. And gave me a detailed invoice. Jimmy made sure I was taken care of and fast. Had my car done in only 3 days. Jimmy was honest and gave me a fair price. If I have any more issues with my car, I will be going to him for help!
الرد من yesautomotiveservices.com 2024.11.09
Thank you so much for sharing your experience! We’re glad to hear Jimmy took great care of you, providing detailed updates and a fair price. It’s our goal to ensure you feel informed and confident throughout the process. We’ll be here whenever you need us again!
Annanda Michelle
Annanda Michelle
2024.11.05
Stopped by to check my tire pressure and also get information on a noise l've been hearing from my steering wheel today, and the service was great! Caden (sorry if I spelled your name wrong, lol) and Jimmy were both super knowledgeable and kind!
الرد من yesautomotiveservices.com 2024.11.05
Thank you for stopping by and for sharing your feedback! We’re so glad to hear that Christian and Jimmy were able to help with your tire pressure and the noise in your steering wheel. They’re dedicated to providing knowledgeable and friendly service, and it’s great to know they made a positive impression. If you have any more questions or need further assistance, please feel free to reach out. Safe driving, and we hope to see you again!
Jennifer Toribio
Jennifer Toribio
2024.11.04
I highly recommend this place. Everyone there is super friendly, knowledgeable, and eager to help. There follow up afterwards is exceptional.
الرد من yesautomotiveservices.com 2024.11.04
Thank you so much for the wonderful recommendation! We’re delighted to hear that our team’s friendliness, expertise, and commitment to helping made a positive impression. It’s fantastic to know our follow-up service was appreciated as well. We look forward to welcoming you back!
colem burgess
colem burgess
2024.11.02
Great energy as you walk in. Came for a Texas inspection and got it on the house as a first time treat. Will definitely work with them in the future
الرد من yesautomotiveservices.com 2024.11.03
Thank you for sharing your experience! We’re so glad you felt the positive energy as soon as you walked in. It was our pleasure to take care of your Texas inspection, and we’re happy to have made your first visit special. Looking forward to working with you again in the future!
B Marie
B Marie
2024.10.31
My first time coming and they were great! Both Reno and Jimmy helped me they were both very kind! I would definitely recommend yes Automotive👍🏻 My Thanks to you and your crew!
الرد من yesautomotiveservices.com 2024.11.01
Thank you so much for your kind words and for choosing us for your first visit! We’re delighted to hear Reno and Jimmy provided you with a great experience. Your recommendation means a lot to us, and we look forward to helping you again in the future. Thank you from all of us at Yes Automotive!
Abdel Almohtaseb
Abdel Almohtaseb
2024.10.31
Jimmy and Reno were very professional will definitely be back thank you guys and Yes! Auto
الرد من yesautomotiveservices.com 2024.10.31
Thank you for the shoutout! We’re glad to hear Jimmy and Reno provided a professional experience. We appreciate your support and look forward to seeing you again at Yes! Auto!
Kevin Fellers
Kevin Fellers
2024.10.31
Best customer service I’ve ever had at an automotive shop. Ask for Jimmy. He was polite and professional. I won’t go anywhere else.
الرد من yesautomotiveservices.com 2024.10.31
Thank you so much for your kind words! We’re delighted to hear that Jimmy provided you with such a great experience. We’ll be sure to share your compliments with him. Looking forward to being your go-to automotive shop for many years to come!
James Clary
James Clary
2024.10.30
Christian at Yes! Automotive got us right in for an inspection with awesome customer service!
الرد من yesautomotiveservices.com 2024.10.31
Thank you for sharing your experience with us! We’re glad Christian could get you in quickly for your inspection and provide excellent customer service. We look forward to helping you again in the future!
Kash Nina
Kash Nina
2024.10.29
I had a horrible experience here one of the workers kept look at my 16 year old daughter . It took hours for my repair this is outrageous. I don’t recommend this place , horrible and slow service inappropriate workers .
patty mack
patty mack
2024.10.29
Awsome workers Christian and jmy are wonderful I recommend this wonderful place
الرد من yesautomotiveservices.com 2024.10.29
Thank you very much.
Chris Leo
Chris Leo
2024.10.29
Had my oil change and state inspection done with Yes! Auto definitely will return. Mr. Jimmy and Christian were very courteous and knowledgeable. Thank you guys !
الرد من yesautomotiveservices.com 2024.10.29
Thank you for the fantastic review! We’re thrilled to hear that Mr. Jimmy and Christian provided courteous and knowledgeable service for your oil change and state inspection. We look forward to welcoming you back to Yes! Auto in the future. Thank you for choosing us!
Colby Chan
Colby Chan
2024.10.28
الرد من yesautomotiveservices.com 2024.10.28
Thank you.
Tonya
Tonya
2024.10.26
Bryon was very Professional and helpful when during Repairs on my car, for the Transmission. However the Transmission never replacing and the Torque Converter was not replaced along with the Transmission and the Transmission had to be replaced again and it has become undrivable and I must take Civil Action in recovering the loss my vehicle.
Derrick Smothers
Derrick Smothers
2024.10.26
I had some issues with my Audi an took it in to be checked out at yes automotive..first I called to see if they would be able to help an spoke with Bryon Bartley he assured me that if take lol at it an let me know what he finds so I took it in an Bryon and Jimmy an my man Butch took complete care of me and my car..they not only stayed in contact thru oiut the repairs they called and called my warranty company to make sure they had all the documentation that they needed to approve my claim they also walked me thru the process so I said all this to say that those guys ( Bryon,Jimmy & Butch ) are real respectful,helpful an professional guys..i would recommend if u have any problems stop by yes an asked to speak with anyone of this guys
الرد من yesautomotiveservices.com 2024.05.25
Thank you for sharing your experience! We're thrilled to hear that Bryon, Jimmy, and Butch provided you with such exceptional service. It's great to know they kept you informed throughout the repair process and went the extra mile to work with your warranty company. We appreciate your recommendation and are here to help with any future needs. Your kind words mean a lot to us!
Montse Garcia
Montse Garcia
2024.10.25
I've had nothing but positive experiences here. They successfully diagnosed something another place didn't, have fair pricing, and are always welcoming and kind. My mother and I now use them almost exclusively!
الرد من yesautomotiveservices.com 2024.10.26
Thank you for sharing your experience! We’re so glad we could assist you and your mother and that you feel welcomed here. It’s an honor to be your trusted choice!
Leonardo Arelllano
Leonardo Arelllano
2024.10.24
Great service Jimmy was outstanding help
الرد من yesautomotiveservices.com 2024.10.24
Thank you Sir. We appreciate your comments.
Daisie Hilborn
Daisie Hilborn
2024.10.23
Very fast, friendly, and efficient. Just visited for the first time to get my man’s inspection done and Butch was nice enough to take care of it in hopes we return. Will be coming back!
الرد من yesautomotiveservices.com 2024.10.24
Thank you for the kind review! We’re happy to hear that Butch and the team made your first visit a great one. We appreciate your trust and look forward to seeing you again!