Xperience Games Reviews

Laura Huntington 2025.12.09

     

Everytime we visit, the staff are so wonderful and helpful. We have so much fun here!! Can't wait to be back.

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Reply from Xperience Games 2025.12.11

Hello Laura!
Thank you for your 5 star review! we are glad to hear that you had an amazing Xperience here at Xperience Kelowna #3 2323 Hunter Road! You can follow us on Facebook at https://www.facebook.com/XperienceKelowna. Come play another Escape room or try our VR, to book visit https://xperiencegames.ca or call 1-778-807-5990
-KT

Gini Merrick 2025.12.09

     

What a fun time! We had ages from 9-71 and everybody enjoyed it.

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Reply from Xperience Games 2025.12.11

Hello Gini!
Thank you for your 5 star review! we are glad to hear that you had an amazing Xperience here at Xperience Kelowna #3 2323 Hunter Road! You can follow us on Facebook at https://www.facebook.com/XperienceKelowna. Come play another Escape room or try our VR, to book visit https://xperiencegames.ca or call 1-778-807-5990
-KT

Alyssa Maxfield 2025.12.08

     

We did a couple of escape rooms at Xperience Games for our Christmas staff party and had a great time! I love that the puzzles aren't lock based and there's variety and creativity put in.

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Reply from Xperience Games 2025.12.11

Hello Alyssa!
Thank you for your 5 star review! we are glad to hear that you had an amazing Xperience here at Xperience Kelowna #3 2323 Hunter Road! You can follow us on Facebook at https://www.facebook.com/XperienceKelowna. Come play another Escape room or try our VR, to book visit https://xperiencegames.ca or call 1-778-807-5990
-kt

Aubrey Hughes 2025.12.01

     

Tysons service was divine and couldn’t have been better made me chuckle way too many times and always gave all of us smiles on our faces.made our night absolutely perfect and our stay in Kelowna great(Tyson was in the back of our photo here lol!)

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Reply from Xperience Games 2025.12.02

Hi Aubrey! Thank you for your amazing 5 star review! I am so glad to have made your visit so great! We hope you'll come back for more exciting escape rooms or VR here at Xperience Kelowna #3 2323 Hunter Road! You can follow us on Facebook at https://www.facebook.com/XperienceKelowna. Come play another Escape room or try our VR, to book visit https://xperiencegames.ca or call 1-778-807-5990
-TC

Lola Quast 2025.12.01

     

Tyson is the best worker in the world. 10/10 Escape room, almost peed myself out of fright while participating in the haunted apartment but me and the gang had a wonderful time. Tyson is a wonderful employee. Definitely consider giving me a promotion.

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Reply from Xperience Games 2025.12.02

Hi Lola! Thank you for your kind words and 5 star review! It was an absolute blast having you here! We hope you'll come back for more exciting escape rooms or VR here at Xperience Kelowna #3 2323 Hunter Road! You can follow us on Facebook at https://www.facebook.com/XperienceKelowna. Come play another Escape room or try our VR, to book visit https://xperiencegames.ca or call 1-778-807-5990
-TC

cody fryer 2025.11.30

     

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Reply from Xperience Games 2025.12.01

Hey Cody! Thank you for your 5 star review! We hope you'll come back for more exciting escape rooms or VR here at Xperience Kelowna #3 2323 Hunter Road! You can follow us on Facebook at https://www.facebook.com/XperienceKelowna. Come play another Escape room or try our VR, to book visit https://xperiencegames.ca or call 1-778-807-5990
-TC

Kate Middleton 2025.11.30

     

Recently went for a friends birthday, didn't know quite what to expect with 'no locks' but we quite enjoyed the experience and loved that everything worked seamlessly and even had the built in hint button should it be needed or to have information repeated. Will definitely be back to try the other room and look forward to the next edition in the new year!

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Reply from Xperience Games 2025.11.30

Hey Kate!

Thanks for your awesome review! We're glad we were able to provide a great birthday experience for your group! Much like the hint button, we're always working on adjustments and additions to prioritize a flawless customer experience, so we're happy to see that you appreciated it. We're excited to see you again! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Michele Listro 2025.11.27

     

My friends and I had a chance to do the VR Alice in Wonderland and it was so fun! We had a chance to buy extra time to solve and will definitely be going back.

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Reply from Xperience Games 2025.11.28

Hey Michele! Thank you so much for your review! We have plenty of other VR escape experiences that are just as amazing as Alice. So if VR was something you enjoyed please come again! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Morgan Conway 2025.11.23

     

Way too expensive and way too easy!!! It took me and three others 20 minutes to finish a 3/5 1 hour escape room. When we had to pay, the total came to 180 dollars! That’s with a free entry as well! Do not go here you will get scammed!

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Reply from Xperience Games 2025.11.28

Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent visit did not meet expectations.

Our pricing is based on a standard per-player rate. It seems there may have been some confusion regarding the total cost and the free entry applied. We would appreciate the opportunity to look into this further and clarify any misunderstanding.

Regarding the experience itself, some groups complete rooms more quickly depending on puzzle-solving experience and teamwork. That said, we never want a guest to leave feeling disappointed, and we’d love the chance to make this right.

Please contact us directly so we can review your booking and find a suitable resolution.

-JT

Lisa Tsang 2025.11.18

     

Fun puzzles and helpful staff, kids had a great time

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Reply from Xperience Games 2025.11.19

Hey Lisa!

Thanks for your review! We are always striving to make our rooms a fun experience for people of all ages, so we're glad the kids enjoyed it! No matter what, I'm sure they will have fun with anything else you haven't tried yet. So, whether it's VR or our real-life rooms, make sure to come back and try them all! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Zhu George 2025.11.17

     

This escape room is absolutely fantastic! Incredibly immersive from start to finish with a creative and engaging theme. The puzzles were brilliant—challenging, logical, and so satisfying to solve. We loved the high-tech elements and surprising twists that kept us on our toes. Flawless execution and perfect for teams. An unforgettable, must-try experience! 10/10!

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Reply from Xperience Games 2025.11.18

Hey George!

Thank you for your glowing review! We're always working hard to provide the best escape room experience for all groups, so we're glad you enjoyed it that much! Make sure you come back for all the other rooms we will be opening in the future to have more immersive, high-tech escapes! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Elva Heng 2025.11.16

     

Very good experience, amazing puzzles and interactive content, the staff let us try the secret ending of the story, definitely will come again

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Reply from Xperience Games 2025.11.18

Hey Elva!

Thank you for your amazing review! We're glad you were able to enjoy the puzzles of the Alchemist. Just like that one, we aim to make all of our rooms highly interactive with it's content, so we do hope you come back to try them all when they open, including Red Riding Hood which just opened! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Aaron H 2025.11.16

     

VR experience had my buddy screaming like I've never heard before, so that alone made the trip worth it. Liked the puzzles with a small group

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Reply from Xperience Games 2025.11.16

Hey Aaron!

Thank you for your review, and we're glad you enjoyed the VR experience! Whether it's the VR rooms or our real-life rooms, we want everyone to have a great time. Now, that you've tried the VR, we'd love to see you back to challenge our real-life rooms! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Nicole “Nicole M” Mutzeneek 2025.11.14

     

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Larissa Anderson 2025.11.14

     

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Kassandra Ellias 2025.11.13

     

We played the red riding hood adventure, which was better for kids, but we had a riot. I love how immersive they make it!

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Reply from Xperience Games 2025.11.14

Hey Kassandra!

Thank you so much for your review! We're glad to hear that you had a wonderful time! Red Riding Hood is designed for a younger audience but that definitely doesn't mean that older groups can play it as well! We try to design our rooms with immersion in mind, we want players to play our rooms and actually feel like they are a part of the story! If you haven't played The Alchemist we would highly suggest that for your next room to play! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Julie Given 2025.11.09

     

A Must-Do Experience! Fun, Immersive, and Fantastic Service! My friends and I recently visited Xperience Games - Escape Room & VR and we had an absolute blast! If you're looking for a unique, exciting activity, this is the place. From the moment we walked in, we were greeted with genuine enthusiasm. The game master was incredibly welcoming and took the time to explain the process, making us feel right at home. The facility was clean and well-organized, setting a great first impression. We chose the Alice in wonderland, and the experience was fantastic. The virtual reality graphics were stunningly realistic, pulling us completely into another world. The puzzles were clever and challenging but never frustrating, striking the perfect balance of difficulty. Game hints were easy to access and our Game Master ensured we had a great experience. What really made this experience stand out was the exceptional customer service. The friendly, helpful nature of both the owner and the game master made us feel valued and ensured we had the best time possible. We left the escape room energized and excited about our adventure, and already planning our next visit. I can't recommend Xperience Games - Escape Room & VR enough. Five stars all the way!

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Reply from Xperience Games 2025.11.09

Hey Julie!

Wow, thank you so much for taking your time to write this fantastic, detailed review! Everything you mentioned goes hand-in-hand with our goals here: creating a unique escape room experience while providing a high level of customer service that is welcoming to all. We're happy you were able to immerse yourselves in the stories here at Xperience Games, and we're excited to see you back here to challenge more rooms and make more good memories! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Justin Crouch 2025.11.09

     

This place was excellent! A completely new experience for escapes rooms. No need to worry about locks and keys, this was more about movements and sensors. Very neat!

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Reply from Xperience Games 2025.11.09

Hey Justin!

Thanks for leaving an amazing review! Our priority here is to get rid of locks and keys, then replace it with a technologically-powered immersive experience, so we're really happy that you were able to enjoy that concept. We hope to have you back for all our current and future rooms, as these will all follow the same guidelines, so we're sure you'll enjoy them! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

alex hall 2025.11.09

     

The host Jimmy was very kind and the puzzle was challenging. The gameplay was unique compared to other escape rooms

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Reply from Xperience Games 2025.11.09

Hey Alex!

Thank you for your kind review! We're glad you felt our room is different from other escape rooms, as that is the whole purpose of our game/room design here. That concept won't change for all our other rooms, so feel free to check them all out! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca

Brittany 2025.11.09

     

Very cool concept and game play! Nothing like we’ve done before! Will go again!

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Reply from Xperience Games 2025.11.09

Hey Brittany!

Thank you so much for your awesome review! Our goal is to make a unique escape room experience that can be enjoyed by all, so it's great that you felt that it was a different experience. We'd be glad to have you back for our other rooms! For your next adventure, find us at Xperience Calgary, #400 28 St NE. Be sure to follow us on Facebook (https://www.facebook.com/xperiencecalgary) for all the latest updates. When you're ready for round two, book online at https://xperiencegames.ca