Verified Company
Got completed after a lengthy process and hurdles. Have the services been completed earlier and less hassle, I would have given 5 stars.
Reply from XOLAR INC | Canada's Leading Solar Energy Company
2025.12.17
Thank you William, I appreciate you remaining patient through the process and for the good review!
Happy to have you on board with us!
-Chris O
Happy to have you on board with us!
-Chris O
They make too many assumptions and as a result took a full year past their original agreement for installation. Threatened to keep my money if I cancelled due to their tardiness. The only redemption was the professionalism of the contractor who installed the system.
I would choose another company if I were you.
Dealing with Xolar's sales team has been frustrating and confusing. The first person I spoke to seemed bored and uninterested in my project. The second sales person I spoke to called me exclusively on their personal line with no company caller id, and never left voicemail messages. When we finally managed to get a sales call set up, the sales person I spoke then didn't have answers for what seemed like basic information. Also, none of what I communicated in my original call seemed to have been passed along to the follow-up call. I'm interested in considering Xolar for my solar project, but they don't make it easy!
