Zales Reviews

Никита Нефёдов 2026.10.18

     

Thank you Carol and Mohamed. Thank you for your time.

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Reply from Zales 2026.10.19

Thank you for your amazing 5-star review! We’re so happy to know that your experience with our team at Zales in New York, exceeded expectations. Helping you celebrate your life’s
special moments is what we do best, and we can’t wait to assist you again.

Вануи Мурадян 2026.10.17

     

I had a wonderful experience thanks to this young man! He was extremely patient, kind, and helpful throughout the entire process. He took his time showing me different options and helped me find exactly what I was looking for without ever making me feel pressured. He genuinely wanted me to be happy with my choice and offered great alternatives. His professionalism, patience, and excellent customer service made the whole experience enjoyable. Thank you for making my shopping experience so pleasant!

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Reply from Zales 2026.10.18

Thank you for the glowing 5-star review! Your experience is everything to us. At Zales in New York, we are committed to creating shopping experiences just as exceptional as the jewelry we carry. We look forward to seeing you again soon to help you celebrate all of life’s milestone moments!

Zenaya Black 2026.10.16

     

Carol and Riley were helpful and patient as I took my time.

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Reply from Zales 2025.10.21

Thank you for your amazing 5-star review! We’re so happy to know that your experience with our team at Zales in New York, exceeded expectations. Helping you celebrate your life’s
special moments is what we do best, and we can’t wait to assist you again.

SHAYLA VAZ 2026.10.03

     

Crystal was absolutely amazing and helped me find my dream ring. She was so patient even when and my friend didn’t have an appointment and I couldn’t have asked for a better sales person. Will be sending my boyfriend back!

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Reply from Zales 2026.10.04

Thank you for your amazing 5-star review! We’re so happy to know that your experience with our team at Zales in New York, exceeded expectations. Helping you celebrate your life’s
special moments is what we do best, and we can’t wait to assist you again.

Michelle Parry 2026.10.02

     

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Reply from Zales 2026.10.02

We truly appreciate your 4-star review! At Zales in New York, we’re dedicated to creating memorable experiences and helping you find exceptional jewelry. If there’s anything we can do to make your next visit even better, we’d love to hear from you. We can’t wait to welcome you back!

Juan Zadivar 2026.09.30

     

Excellent

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Reply from Zales 2026.10.01

We are thrilled that you had an exceptional experience with our team of jewelry experts at Zales in New York! We love nothing more than helping our valued customers Celebrate Life and Express Love and it was a pleasure to help you pick out your
beautiful new piece. Your trust in us as your personal jewelers means
everything and we look forward to seeing you again to assist you in adding the next stunning piece to your jewelry box or to help you find amazing gifts for any occasion.

Nakeya Page 2026.09.28

     

Carol is the best I LOVE MY RING

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Reply from Zales 2026.10.14

Nothing makes our day better than knowing we provided an experience as exceptional as the jewelry we carry! Thank you for sharing your experience with us! It’s our pleasure to serve wonderful customers like you at Zales in New York. We look forward to seeing you again soon for all of your jewelry needs as you Celebrate Life and Express Love!

Mar 2026.09.24

     

The customer service is outstanding. They are very friendly and extremely patient. Special thanks to Crystal and Jenny. I would highly recommend this location. I am very pleased they went above and beyond.

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Reply from Zales 2026.09.09

Nothing makes our day better than knowing we provided an experience as exceptional as the jewelry we carry! Thank you for sharing your experience with us! It’s our pleasure to serve wonderful customers like you at Zales in New York. We look forward to seeing you again soon for all of your jewelry needs as you Celebrate Life and Express Love!

Mateo Caamal 2026.09.23

     

I have been to the store a few times and whether browsing, shopping for a gift or more, the customer service and all around helpfulness is amazing. I personally was helped by Thalia and Jenny on different occasions. They were both easy to talk to, very nice and understanding. They are ready to help in anyway possible to make sure you have a great experience. Thank you again for a great experience :). I look forward to coming back.

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Reply from Zales 2026.09.24

Thank you for the glowing 5-star review! Your experience is everything to us. At Zales in New York, we are committed to creating shopping experiences just as exceptional as the jewelry we carry. We look forward to seeing you again soon to help you celebrate all of life’s milestone moments!

Robert Montalvo 2026.09.22

     

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Reply from Zales 2026.09.23

Sometimes words cannot describe the way we feel, which is why your 5-star review of your experience with our Team at Zales in New York means everything to our team! We appreciate you taking the time to leave us a review. When you’re ready to find the next piece to add to your stunning collection, or find the perfect gift for a treasured loved one, we will be here to help you Celebrate Life and Express Love!

Thalia 2026.09.21

     

I purchased previous rings and haven’t received the proper paper work for each item. Nikki helped sort everything out and carefully explained everything to me. I really appreciate her. In the future I will definitely purchase more items with her help. Thanks again Niki.

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Reply from Zales 2026.09.25

Nothing makes our day better than knowing we provided an experience as exceptional as the jewelry we carry! Thank you for sharing your experience with us! It’s our pleasure to serve wonderful customers like you at Zales in New York. We look forward to seeing you again soon for all of your jewelry needs as you Celebrate Life and Express Love!

Savannah Lopez 2026.09.17

     

Jenny and crystal definitely made my day special, the process, no judgement, thank you for being amazing in terms of helping everything. I genuinely appreciate all the help, thank you.

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Reply from Zales 2026.09.18

Thank you for the glowing 5-star review! Your experience is everything to us. At Zales in New York, we are committed to creating shopping experiences just as exceptional as the jewelry we carry. We look forward to seeing you again soon to help you celebrate all of life’s milestone moments!

David Phillips 2026.09.17

     

Great experience and intention from Jenny! Would recommend checking out this location for your special moment

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Reply from Zales 2026.09.18

We are thrilled that you had an exceptional experience with our team of jewelry experts at Zales in New York! We love nothing more than helping our valued customers Celebrate Life and Express Love and it was a pleasure to help you pick out your
beautiful new piece. Your trust in us as your personal jewelers means
everything and we look forward to seeing you again to assist you in adding the next stunning piece to your jewelry box or to help you find amazing gifts for any occasion.

Carla Santiago 2026.09.15

     

Jenny was fantastic!

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Reply from Zales 2026.09.16

We’re beyond grateful for your 5-star review! At Zales in New York, we’re dedicated to providing you with the best possible experience, and we can’t wait to help you find even more stunning pieces to celebrate your special moments. We look forward to welcoming you back soon!

Ashlee O 2026.09.15

     

Super helpful and kind to my mom and her friend. Special thank you to Jenny

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Reply from Zales 2026.09.16

We are thrilled that you had an exceptional experience with our team of jewelry experts at Zales in New York! We love nothing more than helping our valued customers Celebrate Life and Express Love and it was a pleasure to help you pick out your
beautiful new piece. Your trust in us as your personal jewelers means
everything and we look forward to seeing you again to assist you in adding the next stunning piece to your jewelry box or to help you find amazing gifts for any occasion.

Yasmine Ramos- Ortiz 2026.09.15

     

Jenny was such a Pleasure! I shall return.

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Reply from Zales 2026.09.26

Thank you so much for the wonderful 5-star review! We’re absolutely delighted to know that your experience with us at Zales in New York was exceptional. It was our pleasure to help you find the perfect piece, and we’re excited to assist you again with future jewelry needs. Your trust means the world to us!

Chrysoulla 2026.09.15

     

Came in just to take a look at wedding bands with my fiance not expecting to find my ring, but as so wonderfully surprised not only with the selection of beautiful rings but the wonderful care Crystal took in narrowing down my perfect ring. Cannot say enough wonderful things about Crystal she made the experience so seamless and gave me her expert advice. You're in great hands when working with her and both me and my fiance left with beautiful rings for our wedding. We'll be back for any anniversary needs in the future!

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Reply from Zales 2026.09.16

We are thrilled that you had an exceptional experience with our team of jewelry experts at Zales in New York! We love nothing more than helping our valued customers Celebrate Life and Express Love and it was a pleasure to help you pick out your
beautiful new piece. Your trust in us as your personal jewelers means
everything and we look forward to seeing you again to assist you in adding the next stunning piece to your jewelry box or to help you find amazing gifts for any occasion.

Kat Rose 2026.09.14

     

Fantastic service!!

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Reply from Zales 2026.09.15

Nothing makes our day better than knowing we provided an experience as exceptional as the jewelry we carry! Thank you for sharing your experience with us! It’s our pleasure to serve wonderful customers like you at Zales in New York. We look forward to seeing you again soon for all of your jewelry needs as you Celebrate Life and Express Love!

Isadora Quarles 2026.09.09

     

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Reply from Zales 2026.09.10

Sometimes words cannot describe the way we feel, which is why your 5-star review of your experience with our Team at Zales in New York means everything to our team! We appreciate you taking the time to leave us a review. When you’re ready to find the next piece to add to your stunning collection, or find the perfect gift for a treasured loved one, we will be here to help you Celebrate Life and Express Love!

Warren Chinwuko 2026.09.05

     

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Reply from Zales 2026.09.06

We truly appreciate your 5-star review! Your satisfaction is our top priority, and we’re thrilled that we could provide you with an exceptional experience at Zales in New York. We can’t wait to assist you again and help you find even more pieces to celebrate your life’s beautiful moments!