Your IT Department - IT Support Nottingham Reviews

Becky Vine 2025.02.28

     

“If there was a higher level of feedback I could give on my laptop repair, I would. I honestly cannot thank everyone who helped on this enough - you were all so patient and understanding with my frantic calls and pressure to get it done and back to me as soon as possible. I felt like everyone bent over backwards to help and I am so grateful. Your team are amazing - communication is fantastic as was the turnaround time.”

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Reply from Your IT Department - IT Support Nottingham 2025.02.28

Thanks for the fantastic feedback Becky. Very much appreciated and I'm glad the Team was able to help you.

Angela Hammond 2025.02.12

     

James replied to my request really quickly and I was able to get access to our customer. Thanks

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Reply from Your IT Department - IT Support Nottingham 2025.02.12

Thanks Angela - we'll be sure to pass your comments along to James

Leicestershire Young Cricketers 2025.01.16

     

“Tom was very friendly and quickly resolved my issue. Thanks Tom!”

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Reply from Your IT Department - IT Support Nottingham 2025.01.16

Thank you for the feedback :-)

Laura Medhurst 2024.11.25

     

5 *'s, thanks for your help!

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Reply from Your IT Department - IT Support Nottingham 2024.11.25

Thanks so much for the feedback Laura. Very much appreciated.

David Greatorex 2024.11.24

     

Thanks to Tom for setting up Support Panel on iMac and guiding me to set up on MacBook.😊

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Reply from Your IT Department - IT Support Nottingham 2024.11.25

Thanks for the feedback David :-)

Kelly Whitton 2024.11.20

     

I have had a very positive experience, Arpita tried multiple different things and did manage to resolve the issue which was causing me major problems. She regularly checked in the see if the changes/updates had worked and if not tried alternatives and has now managed to fix the issue which I am very grateful for. She was very friendly, yet professional and was very good at communicating with me to find out when was convenient time to work on the computer or when she would be in touch to see if the changes made had been effective. Thank you😊

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Reply from Your IT Department - IT Support Nottingham 2024.11.20

Thanks Kelly, we'll pass your feedback on to Arpita. We're glad you were happy with the service :-)

Louise Dexter 2024.10.08

     

“Instant support and resolved my issue within minutes, much appreciated.”

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Reply from Your IT Department - IT Support Nottingham 2024.09.19

Thank you Louise, always good to hear about a speedy and effective response :-)

Creative Conceptions 2024.09.04

     

Whilst we weren't able to resolve the issue (not the fault of Your IT Department) Leon went above and beyond in trying to get this sorted for us. He kept me informed at every step and couldn't have been more helpful. He's absolutely fantastic!

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Reply from Your IT Department - IT Support Nottingham 2024.09.04

Thank you for the feedback and glad you're happy with the service.

Simon Cox 2024.07.31

     

Simply brilliant, the team go all out to help.

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Reply from Your IT Department - IT Support Nottingham 2024.08.19

Thanks for the kind words

Rebecca Wright 2024.07.12

     

Would highly recommend Your IT Department, they've become an extension of our office, and we are so well looked after by them. The response times to tickets and the speed in which things are resolved is next level.

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Reply from Your IT Department - IT Support Nottingham 2024.07.12

Thank you Rebecca. We're really pleased your happy with the service.

Steve Mayell 2024.05.01

     

I have been really impressed with the service I've received from Your IT. The staff are always friendly and they appreciate that not all of us are technically minded. They explain clearly the issues and have always resolved issues quickly. I’d recommend them to anyone needing the extra support that a professional IT set up can provide.

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Reply from Your IT Department - IT Support Nottingham 2024.05.01

Thank you Steve - really appreciate the kind words and glad you're happy with the service we are providing.

INCA SOCIAL 2024.03.01

     

We have been using Your It for many years and can trust them to be entirely reliable no matter the issue. The whole team is friendly, focused and logical. Well done all of you and thank you.

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Reply from Your IT Department - IT Support Nottingham 2024.03.01

Thanks for the feedback it's very much appreciated. We really enjoy working with you.

ant lowe 2023.07.10

     

Fabian was very helpful and quickly got on to solving my problem, he wasn't sure what was causing the issue but worked on until he found the solution and quickly resolved the issue once it was clear, he was very friendly and proactive and made sure he gave me an explanation of everything he was doing ensuring that I fully understood the entire process he went through.

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Reply from Your IT Department - IT Support Nottingham 2024.05.01

Thanks for the feedback Ant, we are glad Fabian was able to help with your issue.

Peter Armstrong 2023.05.17

     

We have a support contract with Your-IT. They respond quickly to problems reported through their effective helpdesk system - sometimes spotting issues before we do. System updates are applied consistently. Meetings and discussions are informative and helpful.

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Reply from Your IT Department - IT Support Nottingham 2023.01.27

Thank you Peter, really appreciate your review

Charlie Crawford 2023.02.01

     

Brilliant as always, thank you fabian 👍

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Reply from Your IT Department - IT Support Nottingham 2023.02.02

Thanks Charlie. We will pass your feedback back on to Fabian.

Amy Steele 2023.02.01

     

Brilliant service as always, resolved quickly by Gareth who was both very helpful and friendly!

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Reply from Your IT Department - IT Support Nottingham 2023.02.01

Thanks Amy. Really appreciate the feedback.

STEPHEN JEWSBURY 2023.01.03

     

Great service from everyone

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Reply from Your IT Department - IT Support Nottingham 2023.01.03

Thank you for your feedback Stephen!

Chris Brown 2022.12.24

     

Probably the best it support anywhere.

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Reply from Your IT Department - IT Support Nottingham 2023.01.03

Thank you for the kind words Chris! :) We really appreciate it.

Ben Thorne 2022.12.23

     

Your-IT have been brilliant this year , very responsive to each query we have raised and dealt with profesionally and quickly.

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Reply from Your IT Department - IT Support Nottingham 2022.12.23

Thanks for the comment Ben - much appreciated.

Rachel 2022.11.23

     

We have worked with Your IT for many years and always received excellent service. All staff are extremely helpful and go that extra mile. Highly recommended

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Reply from Your IT Department - IT Support Nottingham 2022.11.23

Thank you Rachel. Really appreciate the kind words.