Verified Company
Jerry Kraft sold us our new Rav 4 Hybrid. He was very helpful and calm and respectful. Our experience was very positive because of his excellent knowledge and service.
Reply from Wills Toyota
2022.12.30
Good Afternoon Robin,
Congratulations on trading in your '07 Toyota Highlander for your brand new Toyota Rav4 today! Thank you for taking some time out of your day to rate and review our dealership on Google. I am pleased to hear that you had a positive experience with the assistance of Jerry. I will make sure to pass along your kind words to him. We appreciate you making the drive from Blaine County and allowing us to earn your business. I hope you get to enjoy your new Rav4 for many years to come. We all look forward to seeing you again soon here at Wills Toyota Robin!
Warm regards,
Hank Wills
General Manager/VP
Congratulations on trading in your '07 Toyota Highlander for your brand new Toyota Rav4 today! Thank you for taking some time out of your day to rate and review our dealership on Google. I am pleased to hear that you had a positive experience with the assistance of Jerry. I will make sure to pass along your kind words to him. We appreciate you making the drive from Blaine County and allowing us to earn your business. I hope you get to enjoy your new Rav4 for many years to come. We all look forward to seeing you again soon here at Wills Toyota Robin!
Warm regards,
Hank Wills
General Manager/VP
Jake was awesome showed us the dealership and inventory. Wonderful clean service dept and very friendly parts Department. Very nice dealership to buy your next vehicle.
Reply from Wills Toyota
2026.01.21
Good Afternoon Rick,
Thank you for the great review! We’re glad Jake took the time to show you around and that you had a positive experience with our service and parts teams as well. We appreciate the kind words and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Thank you for the great review! We’re glad Jake took the time to show you around and that you had a positive experience with our service and parts teams as well. We appreciate the kind words and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Very happy with my new 4Runner. Nick was awesome to deal with. Very friendly and knowledgeable. We wanted to buy local so Nick helped order what we wanted and made the price happen where we needed it. Very happy with everyone we dealt with. Will defiantly recommend and buy from Nick again. Thank you !!!
Reply from Wills Toyota
2026.06.18
Good Afternoon James,
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience during your time with us. We appreciate you choosing Wills Toyota and look forward to seeing you again soon.
Warm regards,
Hank Wills
General Manager/VP
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience during your time with us. We appreciate you choosing Wills Toyota and look forward to seeing you again soon.
Warm regards,
Hank Wills
General Manager/VP
Chris helped buy a used car for our granddaughter and he was very helpful, knowledgeable and friendly
Reply from Wills Toyota
2026.06.18
Good Afternoon Shirley,
Congratulations on the purchase of your granddaughter's vehicle! Thank you for the great review. We’re so glad to hear Chris was helpful, knowledgeable, and friendly while assisting with your granddaughter’s vehicle purchase. We truly appreciate your kind words and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Congratulations on the purchase of your granddaughter's vehicle! Thank you for the great review. We’re so glad to hear Chris was helpful, knowledgeable, and friendly while assisting with your granddaughter’s vehicle purchase. We truly appreciate your kind words and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
chris was super helpful! got a good car :)
Reply from Wills Toyota
2026.06.18
Good Afternoon Zephyr,
Congratulations on the purchase of your new vehicle! We're happy to hear you had a great experience with your Sales Consultant Chris and that he helped you get into the right vehicle. We appreciate you allowing us to earn your business and hope you enjoy your new vehicle for many years to come.
Warm regards,
Hank Wills
General Manager/VP
Congratulations on the purchase of your new vehicle! We're happy to hear you had a great experience with your Sales Consultant Chris and that he helped you get into the right vehicle. We appreciate you allowing us to earn your business and hope you enjoy your new vehicle for many years to come.
Warm regards,
Hank Wills
General Manager/VP
Short story.. took our 2008 Sienna in for a check engine light pointing at the transmission vehicle speed sensor (I scanned it, I am an ex Ford technician). Also scheduled an oil change. I hate working on my own cars.
About an hour later I get a phone call that they thought I should do a coolant flush, trans flush, brake fluid flush, cabin air filter and engine air filter. I asked what the diagnosis on the transmission was. They hadnt got to it yet. This is where I started to feel like things were going to go sideways. You would NEVER FLUSH A TRANS when there is a CEL on pointing at the TRANS. The trans guy is gonna want to see the fluid. So I told him please diag the trans first.
Next phone call, tech drove it, drove fine (yes, that is correct. It only stumbles a bit then sets the CEL). Said the next step would be a reman transaxle since Toyota no longer makes new ones. $8600, which is well over the value of the Sienna. Ok, whatever. I called their parts dept and had them order me a VSS for it. Took it home and installed it the next day. That was just under 1000 miles ago. No codes. No hiccups. A $200 sensor.
Now this is the part that irritates me. If I was not previously a tech and knew better, we would have been shopping for a new vehicle. How many others have they done this to? A simple $200 fix, and the code it was showing P0793 literally points right at that VSS sensor. The checks are for scoping it and checking the resistance, guess what- the tech never even removed the air filter they say was dirty let alone the lower part of the airbox to access the sensor to test it. What process was your tech following? I printed it out and sent it to you Sergio, and since you asked what my problem was and its been a month and a half with no reply, I have to assume to are too chicken to reply to me. Your tech failed you, but you covering it up is even worse. This is NOT the way to run a service dept.
I hope someone above Sergio reads this and takes some action. I also hope you backflagged your tech and id like my diag money back please since no actual diag was done. Keep the oil change money, but you will never see another dime from me.
Reply from Wills Toyota
2026.06.19
Good Afternoon Jeff,
Our Toyota Certified Master Diagnostic Technician Aaron worked on your Sienna and he followed Toyota's full diagnostic guide and procedure by the book.
Our Service Manager Sergio is eager to speak with you. He has your phone number and will reach out to you today. If you miss his call, please call him back at 208-733-2891 as soon as possible. You can also email Sergio at sergio@willstoyota.com with the best day and time for him to call you. Thank you.
Warm regards,
Hank Wills
General Manager/VP
Our Toyota Certified Master Diagnostic Technician Aaron worked on your Sienna and he followed Toyota's full diagnostic guide and procedure by the book.
Our Service Manager Sergio is eager to speak with you. He has your phone number and will reach out to you today. If you miss his call, please call him back at 208-733-2891 as soon as possible. You can also email Sergio at sergio@willstoyota.com with the best day and time for him to call you. Thank you.
Warm regards,
Hank Wills
General Manager/VP
Treated very well. Very happy with Wills Toyota team.
Reply from Wills Toyota
2020.10.26
Hi Teresa,
Thank you for rating us on google! I'm happy your visit to our dealership was a good one and I hope you're enjoying your new Highlander. Congratulations on your new Toyota. If there's anything we can do to help make your ownership more enjoyable, I hope you'll let us know.
Thank you for your business!
Sincerely,
Chris Wills
GM/VP Wills Toyota
Thank you for rating us on google! I'm happy your visit to our dealership was a good one and I hope you're enjoying your new Highlander. Congratulations on your new Toyota. If there's anything we can do to help make your ownership more enjoyable, I hope you'll let us know.
Thank you for your business!
Sincerely,
Chris Wills
GM/VP Wills Toyota
Jake was awesome
Reply from Wills Toyota
2026.06.18
Good Afternoon Jon,
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience with Jake. We appreciate you choosing Wills Toyota and look forward to seeing you again.
Warm regards,
Hank Wills
General Manager/VP
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience with Jake. We appreciate you choosing Wills Toyota and look forward to seeing you again.
Warm regards,
Hank Wills
General Manager/VP
Thank you chris for the helping use you guys are on top of it. Thank you.
Reply from Wills Toyota
2023.07.07
Hello Jesus,
Thank you for taking the time to rate and review our dealership on Google. I am happy to know that you had a positive experience with Nathan. We appreciate you coming in and look forward to seeing you again soon here at Wills Toyota Jesus!
Warm regards,
Hank Wills
General Manager/VP
Thank you for taking the time to rate and review our dealership on Google. I am happy to know that you had a positive experience with Nathan. We appreciate you coming in and look forward to seeing you again soon here at Wills Toyota Jesus!
Warm regards,
Hank Wills
General Manager/VP
Chris was awesome in helping get my fleet taken care of. Came in without an appointment and he jumped on it. Top notch customer service.
Reply from Wills Toyota
2026.06.18
Good Afternoon Ryan,
Thank you for the fantastic review! We’re thrilled to hear Chris provided top-notch customer service and was able to jump in and help get your fleet taken care of. We truly appreciate your business and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Thank you for the fantastic review! We’re thrilled to hear Chris provided top-notch customer service and was able to jump in and help get your fleet taken care of. We truly appreciate your business and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Ryan and crew are amazing, we are from out of town. Had a bit of a fender bender and wanted to make sure all was good for our multiple day trip. Not only did they accommodate us same day but they were of the upmost respect and efficiency. They managed to clear our car and patch us up so we could make it home safe. PLEASE come see these guys for all your Toyota needs they really are 10/10
Reply from Wills Toyota
2026.06.18
Good Afternoon Mason,
Thank you for the outstanding review! We’re so glad Ryan and the team were able to assist you during an unexpected situation while traveling. It’s wonderful to hear that our team was able to accommodate you the same day, thoroughly inspect your vehicle, and make the necessary repairs so you could continue your trip with confidence. We truly appreciate your kind words and recommendation. Safe travels, and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Thank you for the outstanding review! We’re so glad Ryan and the team were able to assist you during an unexpected situation while traveling. It’s wonderful to hear that our team was able to accommodate you the same day, thoroughly inspect your vehicle, and make the necessary repairs so you could continue your trip with confidence. We truly appreciate your kind words and recommendation. Safe travels, and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Reply from Wills Toyota
2026.06.17
Good Afternoon Lynn,
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience during your visit with us. We appreciate you choosing Wills Toyota and we look forward to seeing you again.
Warm regards,
Hank Wills
General Manager/VP
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience during your visit with us. We appreciate you choosing Wills Toyota and we look forward to seeing you again.
Warm regards,
Hank Wills
General Manager/VP
The whole team was very welcoming & polite! The salesman Rocky was able to answer all my questions & give a few recommendations as to the specifics of what I was looking for. Thank U for all your help & will be back for another test drive soon!
Reply from Wills Toyota
2026.06.15
Good Afternoon Mandi,
Thank you for the wonderful review! We’re so glad to hear our team made you feel welcome and that Rocky was able to answer your questions and provide helpful recommendations while you explored your options. We appreciate your kind words and look forward to seeing you again for that next test drive. Thank you for choosing Wills Toyota Mandi.
Warm regards,
Hank Wills
General Manager/VP
Thank you for the wonderful review! We’re so glad to hear our team made you feel welcome and that Rocky was able to answer your questions and provide helpful recommendations while you explored your options. We appreciate your kind words and look forward to seeing you again for that next test drive. Thank you for choosing Wills Toyota Mandi.
Warm regards,
Hank Wills
General Manager/VP
Great service. My mom and brother bought a pre-owned car and Blake made it a simple process. Nice car at a very reasonable price!
Reply from Wills Toyota
2026.06.15
Good Afternoon Nick,
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear Blake made your mom and brother's car purchasing experience a positive one. We truly appreciate your kind words and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear Blake made your mom and brother's car purchasing experience a positive one. We truly appreciate your kind words and thank you for choosing Wills Toyota.
Warm regards,
Hank Wills
General Manager/VP
Chris was awesome to work with
Reply from Wills Toyota
2026.06.15
Good Afternoon Douglas,
Thank you for taking the time to share your experience with us! We're happy to hear you had a positive experience with your Sales Consultant Chris. We appreciate you choosing Wills Toyota and look forward to seeing you again in the future.
Warm regards,
Hank Wills
General Manager/VP
Thank you for taking the time to share your experience with us! We're happy to hear you had a positive experience with your Sales Consultant Chris. We appreciate you choosing Wills Toyota and look forward to seeing you again in the future.
Warm regards,
Hank Wills
General Manager/VP
Nick was great!
Reply from Wills Toyota
2026.06.15
Good Afternoon Grant,
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience with Nick during your visit. We appreciate you choosing Wills Toyota and look forward to seeing you again soon.
Warm regards,
Hank Wills
General Manager/VP
Thank you for taking the time to rate and review our dealership on Google! We're happy to hear you had a great experience with Nick during your visit. We appreciate you choosing Wills Toyota and look forward to seeing you again soon.
Warm regards,
Hank Wills
General Manager/VP
Rocky Bates was absolutely fantastic! He was conversational and so kind to my daughter and listened to all of her babble. I wanted a straightforward sale and that's what he gave me. Highly recommend you ask for him when you go in!
Reply from Wills Toyota
2026.06.15
Good Morning Katherine,
Congratulations on the purchase of your new vehicle! Thank you for the wonderful review. We’re so glad to hear Rocky provided such a great experience and made the process comfortable and straightforward for you. We truly appreciate your recommendation and your kind words. Thank you for choosing Wills Toyota and enjoy your new vehicle for many years to come.
Warm regards,
Hank Wills
General Manager/VP
Congratulations on the purchase of your new vehicle! Thank you for the wonderful review. We’re so glad to hear Rocky provided such a great experience and made the process comfortable and straightforward for you. We truly appreciate your recommendation and your kind words. Thank you for choosing Wills Toyota and enjoy your new vehicle for many years to come.
Warm regards,
Hank Wills
General Manager/VP
Rick was very knowledgeable and personable and we enjoyed chatting with him about our new vehicle, and about life! He has a lot of experience in this industry and it showed. He was very easy to talk to and we loved that he was very down to earth and no-nonsense. We also greatly appreciated that our dog was able hang out with us while we were buying our new vehicle. It was a seamless process and we will definitely buy from Wills Toyota again!
Reply from Wills Toyota
2026.06.15
Good Morning Lauren,
Congratulations on the purchase of your new vehicle! Thank you for the wonderful review. We’re so glad to hear Rick’s knowledge, experience, and down-to-earth approach made your vehicle purchase such a positive and comfortable experience. We truly appreciate your kind words and are thrilled to hear the process felt seamless from start to finish. Thank you for choosing Wills Toyota, and we look forward to helping you again in the future.
Warm regards,
Hank Wills
General Manager/VP
Congratulations on the purchase of your new vehicle! Thank you for the wonderful review. We’re so glad to hear Rick’s knowledge, experience, and down-to-earth approach made your vehicle purchase such a positive and comfortable experience. We truly appreciate your kind words and are thrilled to hear the process felt seamless from start to finish. Thank you for choosing Wills Toyota, and we look forward to helping you again in the future.
Warm regards,
Hank Wills
General Manager/VP