The Tank Factory Reviews

Kasey and Michael 2025.10.20

     

Verified

10/10 for customer service, quality and helping us chose the best water tank for our needs. We went with the slim line tall 3000 lt corrugated iron tank to keep in line with the vintage charm of the design of our home. I cannot recommend The Tank Factory enough. If you are looking for a water tank give them a call.

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Scott 2025.10.15

     

Verified

Smooth transaction and great information in the lead up to the delivery and dealing with the office was great and they were informative. But the best part was the Delivery driver who was fantastic and helped us get the tank onto the pad and that was tricky given the slope - he went the extra mile for us for sure

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Rajeev Vasanthakumari 2025.10.13

     

Verified

Delivery man was amazing and proper updates from you that is very helpful

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Alby 2025.10.06

     

Verified

The quality finish on the tank caught my eye and the staff answered all my questions. Price was great. We were kept up to date on where the process was at and then the delivery process was explained in detail. The delivery guy was really helpful and nothing was too much trouble. All we need now is some rain!

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Reply from The Tank Factory 2025.10.09

Thankyou Alby

Phill Johnson 2025.10.04

     

Verified

Great service, great delivery and Matt the driver,love the tank

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Reply from The Tank Factory 2025.10.06

Thankyou Phill!

Dana 2025.07.02

     

Verified

Good tank. Easy communication, fantastic delivery. I was worried about how to get this huge tank from he street to its final spot, but the driver was amazing and it was so much easier than expected.

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Stu Kincaid 2025.06.30

     

We bought two 5,000 litre tanks from these guys and the experience was professional and accommodating from start to finish. We were told to expect a 6 week turnaround, but they were delivered a fortnight after we ordered and the tanks look great!

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Reply from The Tank Factory 2025.07.01

Hi Stu, Thank you for your kind Review. We appreciate your sharing with us your experience. Reach out to us if you need anything tank related :)

Tony 2025.06.27

     

Verified

Excellent communication throughout. Product delivered on schedule with a professional driver who assisted locating the tank on the pad. Product net all expectations.

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Reply from The Tank Factory 2025.07.02

Thank you, Tony! We're thrilled to hear that everything met your expectations, from communication to delivery. Your satisfaction means a lot to us!

Sean L. 2025.06.27

     

Verified

Great product. Fit perfect and arrived quick. Reasonable price. Very happy

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Reply from The Tank Factory 2025.07.02

Thank you, Sean! We're thrilled to hear you're happy with the fit, price, and quick delivery. Your satisfaction means a lot to us!

B 2025.06.23

     

We are over the moon from start to finish! Not only an amazing price, easy to order but delivery was outstanding. He was amazing with communication, worked around us and our build. He didn't just dump and run. He took the time to explain how to store, helped us move it into place. He walked us through all the tank connections! Just a real decent Aussie service! Thank you

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Reply from The Tank Factory 2025.06.30

Thankyou B!, Indeed our Drivers are the best in the business!

Kev 2025.06.18

     

Verified

Great product, delivered promptly and looks fantastic. Love these tanks

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Dave 2025.06.17

     

Verified

Our tank arrived on time, on budget, and with everything required to complete the set-up! AAA+++

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daneac 2025.06.12

     

Verified

Great value, great quality (tank + pump + cover) - good communication, delivered within expected timeframe, friendly driver delivered exactly on site. Bought on recommendation of daughter who recently purchased larger tank (both regional locations) - would recommend.

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Danea Cowell 2025.06.06

     

Verified

Good selection, great price, reliable, delivered on time. Very happy with the service and new tank/ pump.

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Andrew R 2025.06.05

     

Verified

Great products and service. Communication was timely and very helpful

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Reply from The Tank Factory 2025.06.05

Thankyou so Much Andrew.

Dave 2025.05.30

     

Verified

Easy to deal with and my order arrived in good time

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P E 2025.05.24

     

The correct pump and valve were delivered 500 kilometers away quickly and with no fuss. Pricing was very competitive. A simple purchase process efficiently acquitted ... couldn't ask for better. Thanks !

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Jeff 2025.05.20

     

Verified

Good quick delivery, staff were easy to deal with plus the delivery driver was very professional The overflow on the tanks should be straight not angled as it was hard to attach the pipes properly

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Van Pham 2025.05.18

     

Verified

I purchased 2 slim tanks and plums from the factory. All are very good. The plum is silent. The delivery personnel are very professional. If I need to install more for my clients, I will definitely reach out to them.

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Emma Wang 2025.05.17

     

Verified

The product customization and service were professional and patient. Despite the challenging installation site conditions, the delivery team safely and accurately placed everything in position. I’m very glad I chose this company!

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