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Reviews ( 113 )
Denis Willoughby
2024.11.07
Always helpful and honest opinions.
Thank you very much,Denis for the wonderful review. Really appreciate you taking the time to give us such a great rating. If there’s anything we can do in the future don’t hesitate to ask. Thanks again. Have a great day. Take care regards Adam.
George Tootill
2024.10.25
My with Waterloo plumbing experience was great and had brilliant customer service oz was happy to help with what I needed. Would definitely recommend!
Thanks for the great review George. Have a good weekend thanks again. Take care.
charlotte terrelonge
2024.10.09
Really great local business. Staff are very welcoming and helpful.They are attentive and help you to make the right choices for you and are not pushy . We used them for a full bathroom renovation and they were able to not only work to our specifications they also recommended a reliable and hard working plumber that fulfilled our brief to the exact point .
We would definitely recommend the shop, their products, service and plumber they recommended.
Can’t thank you enough, Charlotte for the excellent review genuine and sincere and I say this just as genuinely and sincerely that if you ever have any problems, it’ll be delight to help you at any point don’t hesitate to contact us if you need any assistance in the future. Have a great day. Thanks again Charlotte take care. regards, Adam and the whole Waterloo team.
2024.09.04
2024.09.04
| United States
Replacing gas line for my dryer
They did an excellent job. Would highly recommend them. They explain everything they' were going to do and how it would cost. Very reasonable rates. Call them this morning and they came out a couple hours later. Very friendly
Luke Shave
2024.08.06
Fantastic service from Ossie at Waterloo Plumbing! I went to multiple different shops searching for a certain screw needed to fix a shower and finally I got the help I needed. I will definitely be returning.
Thanks for the great five star review Luke. Hope you have a great evening. Take care regards Adam.
Beefy Beef
2024.08.03
Helpful staff
Thanks for the great five star review Beefy hope you have a great weekend. All the best. Take care.
Caron Davey
2024.07.18
Very helpful and knowledgeable guys. Great service.
Thank you very much,Caron for taking the time to let us know you feel you had a five star service. It is truly appreciated. Hope you have a great day. Don’t hesitate to contact us in the future. If there’s anything we can help you with take care all the best regards Adam.
Otari kachkachishvili
2024.07.11
Very helpful and friendly staff.
I recommend this shop.
Thank you ever so much, Otari, really appreciate you taking the time to give us this great five star review. If there’s anything we can do in the future to help you please don’t hesitate to contact us. Thanks again. Regards, Adam.
Aidan Heed
2024.07.09
I am a return customer after fifteen years, and I come from Leytonstone as there is no one better than Ossie. Brilliant service. Great advice. Will be back when my kids need bathrooms.
Thank you so much for leaving such positive feedback. Ossie is amazing at what he does, we agree but we are biased 😂.
Anything we can do in future please don’t hesitate to get in touch regards Adam
Stef
2024.07.01
Hugely recommend Waterloo Plumbing - we have just purchased our new bathroom from them and they couldn’t have made things any smoother. Ossie in particular has been fantastic - helping us to find the best quality fittings within our budget, he really understood what we were looking for and made bespoke adjustments as we needed, we left after our first visit feeling completely confident and every time I’ve returned since he’s solved any issue big or small, following up with phone calls to make sure we’ve been happy at every stage. Every member of staff I’ve had contact with there from management to delivery team have been brilliant. Wouldn’t hesitate to recommend them to anyone
Thanks Stef for the great review really appreciate you taking the time to let us know. You had a good experience. If there’s anything we can do to help you in the future please don’t hesitate to contact us. Kind regards, Adam.
Jonathan Baguley
2024.06.27
Ossie helped me out, thank you so much! I came into this shop 8 years ago and they’ve helped me get out of a bind 8 years later! Magic. Thank you
Thanks Jonathan for sharing good experience with us and thanks again for the great five star review. Please let us know if there’s anything we can do to help you in the future. Take care. Have a great evening. Regards, Adam.
Tony Zucca
2024.06.22
This place was a delight. We went in there a bit worried with so many options, but as soon as we started chatting with Charlie we knew we were in good hands. He took the time to make sure we got exactly what we needed within our budget.
Thank you, Tony for taking the time to share your experience and feedback about the service you received from Charlie and thanks for the five star review, we do truly appreciate it. Hope you have a great weekend. Regards, Adam.
Mrs Judy
2024.06.19
Excellent customer service. Kelly was brilliant. We had a problem with a bath that was bought a while ago and she went above and beyond to put right. They really do put their customers first. We would not use any other company. Many thanks to you all at Waterloo.
Absolutely ecstatic to hear your amazing review of my wonderful wife. Thank you very so much for letting us know. Really appreciate it. Don’t ever hesitate to contact us. If you ever need anything in anyways we will always be more than happy to help. Thanks again. Have a great evening take care. Regards, Adam
2024.06.10
2024.06.10
| United Kingdom
Outstanding support from Ozzy
I came in with a problem regarding a in issue with a valve on my bathroom tap. They supported me to find the issue and resolve it free of charge as part of their outstanding customer service.
paul rondel
2024.06.09
Excellent help and advice. A friendly and efficiency service
Thanks Paul for the five star review, and thanks for you taking the time and making the effort to let us know that.
We are truly grateful that you have let us know about your experience with us and we will always be happy to help you in any way if needed in the future, don’t hesitate to contact us if you feel we could do so in any way at all,
thanks again. Regards, Adam.
Fiona
2024.05.01
I had a good experience with ‘Waterloo Plumbing’ while setting up my new bathroom. Nick was not only friendly and patient but also exceptionally knowledgeable and helpful. He assisted me in selecting all the necessary parts and ensured everything was in order.
The quality of the products sold here is excellent!
Thank you very much for taking the time to give us such a wonderful review Fiona
. We truly appreciate it. If there’s anything we can do to assist you in anyway in the future please don’t hesitate to contact us at any point. We will be more than happy to help you in anyway we can thanks again. Have a great evening. regards, Adam.
Laura Cross
2024.04.24
Outstanding service and quality products - highly recommend this local business! So glad to have used Waterloo Plumbing for my bathroom refit, friendly practical advice, lots of choice and great value for money. These guys have an excellent word-of-mouth reputation for a reason and I encourage anyone in SE London looking for a new bathroom to use them. Thanks for all the help, so happy with the end result.
Thanks, Laura we strive to provide an outstanding service and we really appreciative that you took the time to tell us you had a good experience. Have a great day. Please let us know if there’s anything we can do in the future. Take care regards Adam.
Ellen Rey De Castro
2024.03.27
Ossie and his team are amazing. I originally went to them because I got a very expensive quote from another company and they were able to get me a quote within my budget and reassure me that I had set aside enough money for my bathroom renovation. Waterloo Plumbing have an amazing range and Ossie’s advice and expertise was invaluable to me. I was quite anxious about undertaking this project and was worried about being taken advantage of (I’m a single woman) but they made me feel like family. I would recommend them to anyone looking for help with a bathroom renovation.
Really appreciate you taking the time to give us such as outstanding feedback and five star review, it is a pleasure dealing with good customers like yourself Ellen, feel free to contact us at any point and will be more than happy to help you in anyway we can. Thanks again have a great evening. Take care regards Adam.
David Collett
2024.03.09
Superb service and knowledge, excellent value, very highly
recommended.
Thanks David for the excellent review and taking the time to give us some great feedback . Have a great weekend.
2024.02.29
2024.02.29
| United Kingdom
Outstanding service.
Amazing shop and brilliant customer service. We are returned customers as Ozzy always delivers outstanding and informative service. I can not recommend it higher.