Warm & Cosy Fires Reviews

Dawn 2025.04.23

     

An amazing,friendly experience from our first visit with Jonathan and Martin. Both our lounge and dining room are fantasting with our new .media walls. Josh our fitter is a perfectionist and the rooms are transformed. Thank you to you all for an easy and super experience.

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Reply from Warm & Cosy Fires 2025.04.23

Hello Dawn,

Thank you for your kind words and the excellent 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

Lee Collingwood 2025.04.16

     

Really impressed with the quality of the products & the end results. The service from design to installation has been excellent. Would definately recommend!

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Reply from Warm & Cosy Fires 2025.04.17

Hello Lee,

Thank you for your kind words and the fantastic 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

Helen 2025.04.16

     

Brilliant experience from start to finish with the team at Warm and Cosy! We were interested in having a media wall built; Jonathan visited the next day to measure up and discuss options, then we visited the showroom to discuss it further. Huge variety of custom options for the build, which was completed to an incredible standard and designed bespoke to suit our requirements. Fantastic communication throughout and highly professional and friendly approach from Jonathan and the team. No mess left and all fitted within the same day. We could not be more delighted with our media wall and would highly recommend Warm and Cosy to anyone, thank you!

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Reply from Warm & Cosy Fires 2025.04.17

Hello Helen,

Thank you for your kind words and the fantastic 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

Lisa Dale 2025.04.16

     

Very, very happy with the end result! Visited warm & cosy not knowing what I actually wanted, no pushy sales pitch, very helpful and guided me through the process from choosing the type of fire I wanted, to the type of tiles and the style and colour of the wooden beam. Everyone involved was lovely and helpful, would definitely recommend to friends and family.

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Reply from Warm & Cosy Fires 2025.04.17

Hello Lisa,

Thank you for your kind words and the great 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

UKOCR 2024.11.04

     

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Reply from Warm & Cosy Fires 2024.11.07

Hello,
Thank for the excellent 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires Ltd

sylvia ward 2024.10.29

     

Really pleased with my new fire. Helpful advice, quick and tidy fitting.

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Reply from Warm & Cosy Fires 2024.10.29

Hello Sylvia,

Thank you for your kind words and the fantastic 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

Philip Ashmore 2024.10.21

     

Thanks to all at Warm & Cosy for their excellent service. Could not be happier with our new gas fire & being able to operate with the RC is a godsend . Also a big thanks to John & his mate for the no hasstle fitting, and then taking the old fire for disposal. Highly recommended. Phil & Dot Ashmore.

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Reply from Warm & Cosy Fires 2024.10.21

Hello Philip,

Thank you for your kind words and the fantastic 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

Janet Tonks 2024.09.11

     

Thank you very much for a great service. Very reliable, professional and friendly. Everything went smoothly and our room was left clean and tidy. Would highly recommend.

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Reply from Warm & Cosy Fires 2024.09.12

Hello Janet,

Thank you for your kind words and the fantastic 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

SonarRecordsGroup 2024.08.06

     

I found this place when I was looking for a media wall for mum. She wanted to replace her electric fire and have the TV situated above. The showroom was convenient for us to get to and well laid out. We were able to see various fires and types of media wall. Then Jonathan came out to measure up and show us samples and advise on design as these are bespoke and made to order. A couple of weeks later it was being fitted very efficiently with minimal mess and no fitting issues. Communication could have been a little bit better between parties but nothing that wasn’t sorted out quickly. Overall a great product. It looks fantastic in the room and mum is very happy.

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Reply from Warm & Cosy Fires 2024.08.07

Hello,

Thank you for your kind words and the fantastic 5-star review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

susan whiteman 2024.05.25

     

Excellant service throughout. Expert product knowledge. Fireplace delivered and fitted on time to a very high standard. Very pleased.

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Keith Jaffray 2024.05.04

     

Excellent firm who sell excellent products. We are highly pleased with our new electric stove and hearth. It's is so realistic you need to see it to believe it. We were told on viewing at the showroom that it was a great seller so we went with it. So pleased we did. Highly recommend Warm & Cosy to everyone wanting a new fire be it gas or electric .

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Reply from Warm & Cosy Fires 2024.05.07

Hello Keith,
Thank you for your kind words and the fantastic review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards

Rachel 2024.03.29

     

We today had our new fire fitted purchased from Warm and Cosy. The service in the showroom selecting the fire was excellent and the sales team were not pushy, showing us all of our options and different price ranges. They came out as promised to check what fire was right for us. The fitter arranged through the shop then came and fitted it - again turning up on time. He was excellent, paying particular attention to ensuring our home was kept clean, bringing his own dust sheets and insisting he removed his shoes! The fire is now in situ and we are very pleased with he quality of the product, the look and the heat it kicks out. I would have no hesitation in recommending this company to anyone.

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Reply from Warm & Cosy Fires 2024.04.02

Hello Rachel,
Thank you for your kind words and the excellent review.

We appreciate it and will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires

Sally Marritt 2024.02.28

     

We visited Warm and Cosy and were delighted with the advice and recommendations. Highly delighted with the purchase and the fitters did a fantastic job too would highly recommend. Mr and Mrs Marritt Sheffield

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Reply from Warm & Cosy Fires 2024.02.28

Hello Sally,
Thank you for your kind words and the excellent 5-star review, we appreciate it and are pleased to hear that you are happy with your new fire. We will look forward to welcoming you back as a customer soon.
Kind regards
Warm & Cosy Fires

Philip Metcalfe 2023.11.26

     

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Reply from Warm & Cosy Fires 2024.02.28

Hello Philip,

Thanks for the 5 star review. We look forward to welcoming you back as a customer soon.
Kind regards
Warm & Cosy Fires

Philip Coleman 2023.11.08

     

10/10 from start to finish. Very helpful, lots of advice and so many hearths and insets to choose from. The fitting team were clean and took the utmost care while working in our home. Go and speak to Jonathan or Martin, you won’t regret it! Thank you once again 👍🏻😀

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Reply from Warm & Cosy Fires 2023.11.08

Hello Philip,
Thank you for your kind words and the excellent 5-star review, we appreciate it and are pleased to hear that you are happy with your new fireplace. We will look forward to welcoming you back as a customer soon.
Kind regards
Warm & Cosy Fires

David Pearson 2023.11.04

     

Great fire. Good installation. Really pleased

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Reply from Warm & Cosy Fires 2023.11.15

Hello David,
Thank you for your kind words and the excellent 5-star review, we appreciate it and are pleased to hear that you are happy with your new fire. We will look forward to welcoming you back as a customer soon.
Kind regards
Warm & Cosy Fires

barry woodward 2023.09.03

     

Excellent food and service . Highly recommend it .

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David Holmes 2023.08.18

     

Superb display of fires and first class store assistant Will be back to buy

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Reply from Warm & Cosy Fires 2023.08.21

Hello David,
Thank you for your kind words and the excellent 5-star review, we will look forward to welcoming you back as a customer soon.

Kind regards
Warm & Cosy Fires Ltd

Sam Miles 2023.08.02

     

A fantastic service from beginning to end. We are very impressed! The price of the fires we bought was an excellent deal. Jonathan sorted out our complicated installation plan and his team, Jon, Mark, George and Lewis were all very friendly, professional and so accommodating and together they gave us a fantastic finish. We highly recommend this business. You won't be disappointed!

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Julie West 2023.08.02

     

Upon visiting the showroom we were helped by friendly knowledgeable staff who were able to advise on what products would be most suitable for our requirements. The order was processed very quickly and the team fitting the fire and surround did a fantastic job. We are very happy with our choice and would highly recommend Warm & Cosy Fires.

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