came to this Walmart location today trying to locate a tire warranty and the woman was getting irritated with us because we had a few different numbers to provide for her. So we then asked what the cheapest tire we can get to which she replied “oh now you want me to find a you a new tire?”. She then proceeded to say I’m gonna go help someone else and literally walked off leaving us standing there. I went inside to find a manager only to find a a lady behind the counter with a giant line. Now I’m inside and stuck as I always forget those doors lock behind you and I asked to be let out , was ignored, stated louder MY CHILD IS OUTSIDE, he was with with his father but it was hot and he was as sick and I had the car Keys. I had to demand again once more to be let out of the store and she slightly turned and pushed a button, the door opened/it was THAT easy. It was that simple and my cry’s for help to get back to my son shouldn’t of taken that long. I was in straight panic mode after she ignored me the 1st time. Not to mention before that a lady in the line card wouldn’t go thru and this same employee was laughing and looking at the line of people to get them to laugh and smile along with her. No one did- we were shocked and the poor lady was mortified.. Yeah I don’t l know why but I’m always still so surprised when I come across such horrible customer service. Do better!!
I was told I had a cracked rim and was advised to contact Midas to have them weld it. I took a picture to send to Midas for a quote and Thomas in automotive started yelling at me asking me why I was doing and saying “he was a lead”, rude, rude, rude. I won’t be back. Then an employee was outside complaining about the same guy. This man should be released from his position. He is rude every time you come to this location. I will take my business elsewhere.
Left a tire and rim to be repaired and they never did it and then said they couldn't... but then found out they could cause I sent the same tire to the other Walmart up the road and they repaired it without hesitation...
Walmart Auto Care on county line and Emerson in Greenwood don't know what they are doing..
Could just be the employees at that specific time
... but they made it a bad experience
One of the best places I found to get an oil change can't beat the price and you can get some shopping done while you're there. Quite honestly I found they do a better job than the dealership's most of the time for half the price
I wouldn't know. They wouldn't answer the phone to make an appointment. I had already been to one Walmart and they were busy so I figured I'd make an appointment. Yeah, that's not happening. Walmart profits Billions a year and they can't have proper staff? Why do we put up with this BS?