Verified Company
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Sunt încântată că procesul de închiriere prin intermediul Virtual Imobiliare și cu sprijinul agentului Antonina Matei a fost extrem de rapid și fără complicații! Profesionalismul și eficiența sa ne-au permis să ne mutăm în noua locuință mai devreme decât ne-am fi așteptat. Recomand!
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Verificat
Bad
☺ Private parking, the owner agreed to cancel the reservation after first night without any fee.
☹ It was very difficult to find the place, no elevator, no air codition, the heat (in the summer) was working, lots of mosquitoes and flies, no curtains,very small rooms, the beds are inconvenient, the bathroom is small, the children's room entrance is through the parents' room and no privacy.
Răspuns de la Virtual Imobiliare - Agentie Imobiliara Sibiu
I'm sorry to hear that your experience at our location didn't meet your expectations. I would like to provide some clarifications to address your review:
1.The elevator is located at the entrance, on the right-hand side, and is available to facilitate access to the floors.
2.We didn't specify in advance that we have air conditioning, so you don't need to worry about this aspect. I understand that this wasn't an included service, and your expectation in this regard wasn't justified.
3.We take pride in offering a 2D rendering of our apartment to allow you to visualize its layout in advance. We strive to be transparent and provide a clear and informative experience for our customers.
4.Furthermore, I'd like to mention that we made every effort to ensure your comfort during your stay. At 8 PM, we responded to your concerns and brought a fan as well as two mosquito repellent devices to help you cope with the heat and mosquito and fly issues. We wanted to provide a quick solution to make your stay as pleasant as possible.
I appreciate that you took the time to provide us with your feedback, and we hope that these measures contributed to improving your experience to some extent. We are here to ensure the comfort of our guests and take every suggestion into consideration to enhance our services. Thank you.
1.The elevator is located at the entrance, on the right-hand side, and is available to facilitate access to the floors.
2.We didn't specify in advance that we have air conditioning, so you don't need to worry about this aspect. I understand that this wasn't an included service, and your expectation in this regard wasn't justified.
3.We take pride in offering a 2D rendering of our apartment to allow you to visualize its layout in advance. We strive to be transparent and provide a clear and informative experience for our customers.
4.Furthermore, I'd like to mention that we made every effort to ensure your comfort during your stay. At 8 PM, we responded to your concerns and brought a fan as well as two mosquito repellent devices to help you cope with the heat and mosquito and fly issues. We wanted to provide a quick solution to make your stay as pleasant as possible.
I appreciate that you took the time to provide us with your feedback, and we hope that these measures contributed to improving your experience to some extent. We are here to ensure the comfort of our guests and take every suggestion into consideration to enhance our services. Thank you.
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