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Reviews ( 1277 )
Reynald
2024.12.18
Verified
Wonderful
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Bernd
2024.12.18
Verified
Exceptional
Caroline
2024.12.16
Verified
Lovely winter sun break
☺ The staff
The location
The cleanliness
☹ Nothing
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear guest,
Thank you for taking the time to share your experience. We are so pleased to hear that you enjoyed your winter sun break, and that our staff, location, and cleanliness met your expectations. Your feedback means a lot to us, and we would be thrilled to welcome you back for another relaxing stay.
Warm regards,
Sophie Lobato
Front Office Manager
Paul
2024.12.16
Verified
Splendid boutique hotel.
☺ Wonderful location overlooking the beach and sea. Large comfortable rooms, very comfortable bed and bedding, Clarins products in bathroom were a nice touch. The gardens, terraces and pool area were well tended and very nice.
All the staff we encountered were attentive, helpful, and professional.
Excellent breakfast choices, delightful restaurant overlooking the sea.
Won’t hesitate to stay again when we travel to this area again.
☹ Nothing
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear guest,
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our prime location, comfortable rooms, and the special touches such as the Clarins products. It's great to know that our gardens, pool area, and restaurant contributed to your overall experience.
We truly appreciate your kind words about our staff, and we are thrilled that they were able to make your stay even more memorable. We would be honored to welcome you back the next time you visit the area.
Warmest regards,
Sophie Lobato
Front Office Manager
Ingrid
2024.12.15
Verified
Geweldige locatie voor een heerlijk verblijf!
☺Fantastisch hotel
☹Alles
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
"Dear guest,
Thank you very much for your kind feedback. We are thrilled to hear that you enjoyed our location and had a pleasant stay at the hotel. It is our utmost pleasure to provide you with excellent service, and we sincerely look forward to welcoming you back in the near future.
Warm regards,
Sophie Lobato
Front Office Manager
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Ewa
2024.12.15
Verified
☺Położenie hotelu, komfortowy pokój, pyszne jedzenie. Wszystko bez skazy. Ale miejsce przede wszystkim znaczą ludzie. Bardzo dziękujemy za atmosferę, obsługę na najwyższym poziomie, wszechobecny uśmiech oraz fakt, iż w tym hotelu nie ma rzeczy niemożliwych. Szukamy okazji, aby wrócić.
☹Nie ma taki możliwości, aby znaleźć negatywne strony. Byliśmy tak wszechstronnie zadbani, że nawet nie chciałoby się nam szukać:-)
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear guest,
Thank you so much for your heartfelt review! We are truly honored by your kind words. It’s wonderful to hear that everything from our location, comfortable rooms, and delicious food met your expectations, but what truly warms our hearts is knowing that our team made such a positive impact on your stay. Creating a welcoming atmosphere and providing exceptional service is our top priority, and we are thrilled that you felt that every step of the way.
Your appreciation means the world to us, and we can’t wait to welcome you back whenever you’re ready for another unforgettable experience. We’ll be here with smiles and open arms, as always. Thank you again, and see you soon!
Kind regards,
Sophie Lobato
Front Office Manager
Shenton
2024.12.14
Verified
The Aleysa is a true gem of a hotel, the sparkle maintained by the professional intentive staff
☺ Quality hotel, the staff could not do enough to make sure our stay was first class.
☹ Nothing to dislike
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear guest,
Thank you so much for your glowing review! We are delighted to hear that you found The Aleysa to be a true gem, and that our dedicated and professional staff helped make your stay exceptional. Ensuring a first-class experience for our guests is our top priority, and we are thrilled that we were able to meet your expectations.
We truly appreciate your kind words, and we look forward to welcoming you back for another unforgettable stay.
Best regards,
Sophie Lobato
Front Office Manager
Florido
2024.12.14
Verified
☺Muy agradable todo el mundo y el desayuno excelente
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Estimado huésped,
¡Muchas gracias por tu amable comentario! Nos alegra muchísimo saber que disfrutaste de tu estancia con nosotros y que tanto el trato de nuestro personal como el desayuno fueron de tu agrado. Nos esforzamos por ofrecer la mejor experiencia a nuestros huéspedes, y es un placer saber que lo logramos contigo.
Esperamos tener el placer de recibirte nuevamente muy pronto.
Saludos cordiales,
Sophie Lobato
Jefa de recepción
Dominique
2024.12.12
Verified
👌Subliem👌
☺✅️ Personeel is zeer vriendelijk en behulpzaam. Van de kamermeisjes 👏 tot de bediening in het restaurant, alsook het personeel aan de desk. Kraaknet ! Prijs/kwaliteit = 10/10 ! 👍 Dit hotel wordt prima gerund !
☹Dat het zo snel voorbij is... 😉😀
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear guest,
Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had a sublime experience with us. It’s wonderful to know that you found our staff, from the maids to the restaurant and front desk team, to be so friendly and helpful. We truly strive to provide top-notch service, and your feedback is the best reward.
We’re delighted that you found our hotel to offer great value for the price and that everything exceeded your expectations. It was a pleasure having you stay with us, and we hope to welcome you back soon for another unforgettable experience.
Until next time! 😊
Warm regards,
Sophie Lobato
Front Office Manager
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Alfonso
2024.12.12
Verified
Excelente para desconectar del dia a dia
☺Servicio atención al clientep
☹Quizas el precio un poco alto
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear guest,
Thank you for your kind review! We’re thrilled to hear that our hotel provided you with the perfect setting to disconnect and unwind. It's also great to know that you appreciated the customer service during your stay.
We understand that price is an important factor, and we strive to offer value that matches the luxury experience we provide, including our exceptional location, service, and amenities. We hope you felt that your stay was worth every moment.
We look forward to welcoming you back for another relaxing experience in the future.
Best regards,
Sophie Lobato
Front Office Manager
Anne
2024.12.12
Verified
Rentouttava kokemus luksushotellissa erinomaisella palvelulla ja sijainnilla ja näköalalla meren ääressä
☺Henkilökunta oli todella ystävällistä.
Sisäänkirjautuminen hoidettiin sillä välin kun meille tarjottiin tervetuliaisdrinkki terassilla😊
Aamupala todella luksus.
Siivous erinomainen.
Meri lähellä.
Spa oli mukava.
☹Sänky oli liian kova omaan makuun.
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear guest,
Thank you for sharing your wonderful feedback with us! We are delighted to hear that you had a relaxing experience at our hotel and enjoyed our excellent service, the stunning location, and the beautiful sea views. It’s also great to know that our friendly staff, the luxurious breakfast, and the spa contributed to making your stay special.
We truly appreciate your comments regarding the hard bed. We understand that everyone has different preferences ans that is why we have a pillow and mattress menu, we just hoped you would have told us before as we would have been able to change it.
We hope to welcome you back soon for another memorable stay. Please don’t hesitate to reach out to us if you need anything else before your next visit.
Warm regards,
Sophie Lobato
Front Office Manager
Mark
2024.12.10
Verified
Exceptional
Alejandro
2024.12.10
Verified
Exceptional
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Neil
2024.12.09
Verified
Wonderful
Pat
2024.12.08
Verified
We had two nights ther, wish we had booked for one.
☺ location, beautiful hotel and facilities
The staff were amazing, they were the best feature of the hotel.
☹ Food, extortionate ant too bitty, I.e, bit of this bit of that, expensive for the quality,
the open terrace outside your room had no privacy, it is a corridor, all people and cleaners with trolleys passing through
Reply from Vincci Selección Aleysa, Hotel Boutique & Spa
Dear Pat,
Thank you for sharing your feedback. We’re glad to hear that you appreciated our location, hotel facilities, and the amazing service from our staff – they truly are the heart of our hotel. We’re sorry to hear that the dining experience and the privacy of your terrace didn’t meet your expectations. We will take your comments very closely into account, as it will help us to improve these aspects to provide the most memorable stay.
We hope to have the opportunity to welcome you back in the future for a more enjoyable experience and we would like to wish you a Merry Christmas full of happy moments and a happy New Year.
Best regards,
Lidia Barranco
Assistant Front Office Manager
Joanne
2024.12.08
Verified
Wonderful
Amar
2024.12.06
Verified
Exceptional
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Hooman
2024.12.06
Verified
Very Good
Hooman
2024.12.06
Verified
Wonderful
Jenny
2024.12.06
Verified
Exceptional