Village Blinds and Shutters Reviews

Gary Matthews 2026.03.22

     

Got shutter blinds fitted early December 2025 along with some roller blinds.Paid half on booking and the other half a week before installation (£3500). Blinds are good quality but some of the slots don't close as equally as the others which allows light to get in. Had to contact them again (and I never complain) with regards to a damaged bay window sill caused by inadequate care being taken to protect the surface when fitting around a brand new bay window..... still waiting on someone coming out to view but I guess after nearly four months nothing is going to happen now. I would not recommend this company for their after care customer service and lack of respect to cover surfaces when they are climbing over them to fit blinds. Gary Matthews

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Reply from Village Blinds and Shutters

I’m very sorry to hear about the issues you’ve experienced and the delay in our response — this falls short of the standard we aim to provide. I have escalated your case to our customer care team and they will arrange an on‑site inspection within five working days to assess the bay sill damage and the shutter alignment. We will agree remedial action (repair or replacement as appropriate) and ensure the shutters are adjusted so light gaps are corrected. Thank you for bringing this to our attention.

Janet Moss 2025.11.12

recommends

Excellent service for measuring and ordering. Excellent service for fitting also. Arrived on time job fitting and all done in great time. Very happy and will definitely be recommending them

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Reply from Village Blinds and Shutters 2025.11.13

Thanks, Janet — we’re so pleased you’re happy with your new blinds and the service from start to finish. The team will be glad to know their work’s appreciated — and thanks again for recommending us
Andrew - Village Blinds and Shutters

Clive Kennedy 2025.09.02

     

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Reply from Village Blinds and Shutters 2025.09.03

Hi Clive,

Thank you for giving us 5 stars! We hope you love your new blinds!

Thanks again,

Andrew
Village Blinds and Shutters

Jackie Hackett 2025.09.01

     

Professional job outstanding quality blinds

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Reply from Village Blinds and Shutters

Hi Jackie,

Thank you so much for your kind words. We’re delighted to hear you’re pleased with the quality of your blinds and the service you received. It was our pleasure to help, and we hope you enjoy your new blinds for many years to come!

Thanks again,

Andrew

Keith Sharpe 2025.08.20

     

Great service from one of the most professional companies I have ever experienced. Order to fitting within a week.

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Reply from Village Blinds and Shutters 2025.08.21

Thanks so much, Keith! I’m really pleased you had such a positive experience with us. The team will be delighted to know everything went smoothly from order to fitting within the week. Enjoy your new blinds, and don’t hesitate to give us a shout if we can help again.

– Andrew, Village Blinds and Shutters

Keith 2025.08.16

     

5 star service Five star service from first contact to fitting. Excellent quality blinds. Highly recommended.

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Rachel Vaughan 2025.08.15

     

Great experience with Village Blinds and Shutters. Consult was very easy with lots of choice and blinds were fitted within 5 weeks. Lindsay was extremely helpful and answered all my questions when the blinds were being fitted. Would definitely recommend!

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Reply from Village Blinds and Shutters 2025.08.18

Hi Rachel,
Thank you for taking the time to leave such a lovely review. I’m glad you found the consultation straightforward and that the fitting went smoothly. We really appreciate your recommendation and hope you enjoy your new blinds for many years to come.

— Andrew, Village Blinds and Shutters

Helen Butterfield 2025.07.27

     

The staff are really friendly and professional, measured and quoted price quickly and arrived to fit on time and tidied up after, delighted with the shutters, would highly recommend.

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Reply from Village Blinds and Shutters

Hi Helen, thank you so much for your kind words! I'm really pleased to hear that you had such a positive experience with our team—from the initial quote right through to the fitting. It's great to know you're delighted with your new shutters. We really appreciate the recommendation, and it means a lot that you took the time to share your feedback. Thanks again for choosing Village Blinds and Shutters!
– Andrew

Jacqueline Jones 2025.07.02

recommends

🙂price competitive, good delivery time, pleasant and efficient service and comms

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Reply from Village Blinds and Shutters 2025.07.04

Thank you, Jacqueline! We're thrilled you found our service efficient and our pricing competitive. Delivering quality with great communication is our goal, and we’re so pleased we met your expectations. Let us know if you need anything else!

Thanks again,

Andrew

Village Blinds and Shutters

Angela W 2025.06.23

     

First class service, start to finish. Simple to book a home appointment, excellent speed of same and suggestions. Only took a week from ordering to fitting and the finished job is excellent. Fitted quickly and very well. Got blinds for 2 teenagers rooms (who in fairness wouldn't usually notice if you changed their whole room 🤣) but got a text message the day after they were fitted to say what a game changer the black out blinds were as they didn't surface until 1pm🤦. Fantastic job all round and highly recommended.

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Reply from Village Blinds and Shutters 2025.06.24

Hi Angela,
Thank you so much for your lovely review! We're thrilled to hear everything went smoothly — from booking right through to fitting. It's always great when even the teenagers notice a difference 🤣 blackout blinds can be a real game changer for those weekend lie-ins!

We’ll be sure to pass your kind words on to Lindsay — he’ll be delighted to know you were so pleased with the result.

– Andrew
Village Blinds and Shutters

Lindsay will be chuffed to hear your kind words — I’ll be sure to pass them on. Thanks again for choosing us and for the recommendation.

– Andrew
Village Blinds and Shutters

Christine Courtney 2025.06.23

     

Very pleased - lovely staff with wealth of knowledge and skills.

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Reply from Village Blinds and Shutters

Hi Christine,
Thank you for the fantastic review! We’re so pleased to hear you were happy with the service — our team will be delighted to know their knowledge and care made a difference.

Thanks again for choosing Village Blinds and Shutters!
Andrew
Village Blinds and Shutters

Evelyn Cooke 2025.06.23

     

Great service from start to finish

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Reply from Village Blinds and Shutters

Hi Evelyn,
Thank you so much for your kind words! We're delighted to hear you had a great experience from start to finish. If you ever need anything in the future, we’re just a call away.

All the best,

Andrew
Village Blinds and Shutters

Owen Hickey 2025.06.19

     

Just had my plantation shutters fitted by Nick hreat guy and a great job done shutters look amazing really set the windows off would highly recommend to family and friends 5stars from us 👏

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Reply from Village Blinds and Shutters 2025.06.20

Hi Owen,

Thanks so much for taking the time to leave this brilliant review! I’m really glad to hear you’re happy with your new plantation shutters – they really do set the windows off beautifully.

Nick will be delighted with the shoutout too – he always does a great job, and it’s fantastic to see that appreciated.

Thanks again for the recommendation – it really means a lot!

All the best,
Andrew
Village Blinds and Shutters

Deirdre McBride 2025.06.18

     

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Reply from Village Blinds and Shutters 2025.06.19

Hi Deirdre,
Thank you so much for taking the time to leave us a rating. We really appreciate your support! If there’s anything more you’d like to share about your experience or if we can help with anything else, we’re always here to help.

Best wishes,
Andrew
The Village Blinds and Shutters Team

Patrick Greer 2025.06.05

     

Great service with an excellent product. The shutters and blinds really make a big improvement to the windows.

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Reply from Village Blinds and Shutters 2025.06.06

Hi Patrick,
Thank you for your fantastic review! We're so pleased to hear that you're happy with your new shutters and blinds — it's always great to know when our products have made a real difference in the home. We really appreciate you taking the time to share your experience.

Best regards,
Andrew
Village Blinds and Shutters

Kate McCloskey 2025.06.02

     

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Reply from Village Blinds and Shutters 2025.06.06

Hi Kate,
Thank you so much for the 5-star review! We're really pleased to hear you had a positive experience with us. It means a lot that you took the time to share your feedback. If there's anything you ever need in the future, just let us know — we're always happy to help.

Best regards,
Andrew
Village Blinds and Shutters

Rebecca Milligan 2025.05.29

     

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Reply from Village Blinds and Shutters 2025.05.30

Hi Rebecca,

Thank you so much for your 5-star rating! We're delighted you chose Village Blinds and Shutters for your new blinds, and even more thrilled to know you're happy with the result.

If there's anything else we can help with in future, we’d be more than happy to assist.

Thanks again for your support!

Andrew
Village Blinds and Shutters

Naomi Bettany 2025.05.26

     

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Reply from Village Blinds and Shutters 2025.05.30

Hi Naomi,

Thank you for taking the time to leave a review, although we're sorry to see your experience didn’t meet expectations. We’d really appreciate the opportunity to understand more about what happened and see how we can make things right.

Please feel free to get in touch with us directly at info@villageblinds.com or give us a call on 028 2564 4444. We’re here to help and would welcome the chance to speak with you.

Kid regards,

Andrew
Village Blinds and Shutters

Philip O'Loan 2025.05.23

     

Motorised pleated blinds are great! Excellent service from measuring to quote to fitting. Quality and fit of blinds are very good, battery powered motors very discreet and only need charging every few months.

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Reply from Village Blinds and Shutters 2025.05.26

Hi Philip,

Thank you so much for your kind words — we’re absolutely delighted to hear you’re enjoying your motorised pleated blinds! 😊

It was a pleasure to work with you, and we’re so pleased you found the whole process — from measuring to fitting — smooth and professional. The battery-powered motors really are a great touch for convenience and style, and we're glad to hear they’re working well for you.

Thanks again for choosing Village Blinds and Shutters — we truly appreciate your support!

Best regards,
Andrew
Village Blinds and Shutters

David Wright 2025.05.22

     

The service from Village Blinds couldn't have been better. The guy who came out to measure couldn't have been more friendly and helpful . The work to put the blinds up was done in no time and I am very pleased with the result. All in all a 5 star service.

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Reply from Village Blinds and Shutters 2025.05.15

Hi David,
Thank you for your fantastic review! We're so pleased to hear that you had a great experience — Mark will be especially glad to know you found him friendly and helpful during your appointment. It's great to hear the fitting went smoothly and that you're happy with your new blinds. Thanks again for choosing Village Blinds and Shutters!

Best regards,

Andrew
Village Blinds and Shutters