ICAS - Vilas Fine Art

www.vilasart.co.uk

ICAS - Vilas Fine Art Reviews

Excellent rating
4.8
70 reviews Verified
ICAS - Vilas Fine Art
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Reviews ( 70 ) 4.8

Alison Kelly
Alison Kelly
2024.06.30
Sunil was absolutely great, so helpful and knowledgeable. He helped me choose the right framing for my print and it looks amazing. He also upgraded the glass at no extra cost. Will definitely go back, really happy 😊. Thanks, Alison.
Reply from ICAS - Vilas Fine Art 2024.07.01
Hi Alison, Thank you for your wonderful review! We're thrilled Sunil could help you find the perfect framing and that you loved the complimentary glass upgrade. We look forward to seeing you again! Best regards, The I.C.A.S Vilas Art Gallery Team
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James Rega
James Rega
2024.06.30
I’m loving the end product ICAS created for me. The helped turn the vision into a reality and I’m really pleased with it. Thanks
Reply from ICAS - Vilas Fine Art 2024.07.01
Hi James, Thank you for your great review! We're delighted to hear that you love the end product. It was our pleasure to help bring your vision to life. We look forward to working with you again! All The Best, The I.C.A.S Vilas Art Gallery Team
Fiona Mepham
Fiona Mepham
2024.06.29
Amazing service. Excellent knowledge and understanding of just how to bring out the best in the pictures
Reply from ICAS - Vilas Fine Art 2024.06.29
Hi Fiona, Thank you so much for your fantastic review! We're thrilled to hear you had an amazing experience with our service. Our team takes great pride in bringing out the best in every picture, and it's wonderful to know you appreciated our knowledge and expertise. We look forward to serving you again soon! Best regards, The I.C.A.S Vilas Art Gallery Team
Alison M
Alison M
2024.06.29
Verified
Superior subject knowledge The service was excellent. The man that served us had a fantastic level of knowledge about framing and was able to give us clear advice about the best colours and frame to choose. He suggested high end products but did not do a hard sell. The completed picture looks beautiful.
Juan-Pierre A
Juan-Pierre A
2024.06.24
Verified
Framing Great service and very friendly staff. Gave us great advice on what would work best for what we need and the end result was amazing
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osman soleimany
osman soleimany
2024.06.01
Reply from ICAS - Vilas Fine Art 2024.06.02
Hi Osman, Thank you so much for your five-star review on Google! We greatly appreciate your kind support. It means a lot to us and motivates our team to continue delivering the best service possible. Best regards, The ICAS Vilas Art Gallery Team
ian j
ian j
2024.06.01
Verified
Attention to detail! Attention to detail was everything and the unusual mount for our screen printed picture was perfect. The choice of frame colour and mount was spot on.
Anne Hegarty
Anne Hegarty
2024.05.30
This long established family business maintains a presence in the high street and offers a personalised service. When the choice seems too much they guide and advise you so that your framed item looks fabulous. Thank you for a great service. I can highly recommend ICAS Vilas Art.
Reply from ICAS - Vilas Fine Art 2024.05.30
Dear Anne, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you had a great experience at ICAS Vilas Art. Providing personalized service and guidance to our customers is at the heart of what we do, and we're delighted to know that you found our assistance helpful in choosing the perfect frame for your item. We truly appreciate your recommendation and are grateful for your support. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again soon! Warm regards, ICAS Vilas Art Team
L Adele
L Adele
2024.04.27
Excellent craftsmanship- will use this service over and over again to frame my artwork.
Reply from ICAS - Vilas Fine Art 2024.04.28
Thank you so much for your kind words and the 5-star review, Lola! We're thrilled to hear that you're happy with our craftsmanship. We look forward to helping you with your future framing needs!
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Alison Simpson
Alison Simpson
2024.04.13
So helpful; great service and very professional.
Reply from ICAS - Vilas Fine Art 2024.04.13
Dear Alison, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our service helpful, professional, and to your satisfaction. Your feedback means a lot to us and serves as encouragement to continue delivering excellent service to all our customers. If you ever need assistance in the future, please don't hesitate to reach out. Warm regards, Dev Vilas
Kevin McKeown
Kevin McKeown
2024.04.09
The before and after pics say it all!! I returned from a period abroad to a cold house after the heating had failed. 2 sentimental Artist Proof prints had developed significant marks all over the prints. Unsure if anything could be done, I hunted around on the internet and came across ICAS Vilas Gallery and had a chat with Sunil the owner. Quick read The restoration was amazing - trust Sunil. His advice and guidance over the new frame has really brought out the picture - again trust Sunil! Longer read I met with Sunil the next day and was immediately impressed by his knowledge and clear passion for his subject. He immediately diagnosed 'foxing' (I didn't know what it was either!), but he assured me it was completely restorable, but would take time for the process to work. Given the level of damage (see pics), I was not entirely convinced and thought it would look better than it was, but there would still be marks (I was very wrong.) As Sunil had warned, the process might take longer than the initially expected 3-4 weeks, but he regularly kept me up to date with progress. Finally in February he called to say they were ready and we returned for the 'unveiling'. My wife burst into tears of joy at the change. My initial scepticism was replaced with awe at what talented experts could reverse and restore. (again see pics). Aside the environmental conditions, the foxing had occurred due to unsuitable backing and framing, etc. when we took the prints to a high street 'framer'. Sunil took time to explain and show how various mounts and frames would look and compliment the print by drawing the observer 'into' the print. He provided insights into suitable framing and positioning that we had not considered. This was particularly worthwhile as although the prints were a pair, they were slightly different sizes, which meant meant a decision on mount size and frame size. Again Sunil's knowledge and thoughts were invaluable. We returned a few weeks later to collect the framed prints. The prints are extremely well mounted and come with various hanging options. The transformation is truly outstanding and the clarity of the pictures further enhanced by the new 'Artglass AR 70' that was used. In addition Sunhil had prepared a restoration report detailing the work undertaken as well as a précis of the artist and his work. In conclusion, I have no hesitation whatsoever in recommending Sunil and the gallery to others who need art work restored. What can be achieved is amazing. Adding Sunil's passion and expertise to the selection of mounts will only enhance how it looks when finally displayed.
Reply from ICAS - Vilas Fine Art 2024.04.11
Dear Kevin, Your decision to entrust ICAS Vilas Gallery with the restoration of your sentimental Artist Proof prints is deeply appreciated. Our unique approach to art restoration, fueled by our passion for preserving the beauty of each piece, made your restoration experience with us truly unforgettable. I'm glad you were impressed by our expertise and passion for art restoration. Diagnosing the 'foxing' and assuring you of its complete re-storability was a priority, and I'm thrilled that the outcome exceeded your expectations. Thank you for highlighting the importance of suitable framing and mounting and its impact on the overall presentation of the artwork. It's rewarding to know that our insights and recommendations were valuable in enhancing the beauty of your prints. We take pride in our meticulous attention to detail and commitment to exceptional service. Your satisfaction is our utmost priority, and I'm delighted that you and your wife were thrilled with the transformation of your prints. Kevin, your satisfaction is not just a priority, it's our mission. If you ever need our services again or have any further inquiries, please rest assured that we are always here to assist you. We eagerly anticipate the opportunity to serve you again in the future. Warm regards, Sunil ICAS Vilas Gallery
Darcee Heselwood
Darcee Heselwood
2024.04.07
Reply from ICAS - Vilas Fine Art 2024.04.07
Hi Darcee, We appreciate your feedback and apologise for any shortcomings you experienced. Please reach out to us directly with any further concerns. Best regards, I cas gallery
Kevin M
Kevin M
2024.03.24
Verified
The 'Before and After' photos says it all!i I returned from a period abroad to a cold house after the heating had failed. 2 sentimental Artist Proof prints had developed significant marks all over the prints. Unsure if anything could be done, I hunted around on the internet and came across ICAS Vilas Gallery and had a chat with Sunil the owner. Quick read The restoration was amazing - trust Sunil. His advice and guidance over the new frame has really brought out the picture - again trust Sunil! Longer read I met with Sunil the next day and was immediately impressed by his knowledge and clear passion for his subject. He immediately diagnosed 'foxing' (I didn't know what it was either!), but he assured me it was completely restorable, but would take time for the process to work. Given the level of damage (see pics), I was not entirely convinced and thought it would look better than it was, but there would still be marks (I was very wrong.) As Sunil had warned, the process might take longer than the initially expected 3-4 weeks, but he regularly kept me up to date with progress. Finally in February he called to say they were ready and we returned for the 'unveiling'. My wife burst into tears of joy at the change. My initial scepticism was replaced with awe at what talented experts could reverse and restore. (again see pics). Aside the environmental conditions, the foxing had occurred due to unsuitable backing and framing, etc. when we took the prints to a high street 'framer'. Sunil took time to explain and show how various mounts and frames would look and compliment the print by drawing the observer 'into' the print. He provided insights into suitable framing and positioning that we had not considered. This was particularly worthwhile as although the prints were a pair, they were slightly different sizes, which meant meant a decision on mount size and frame size. Again Sunil's knowledge and thoughts were invaluable. We returned a few weeks later to collect the framed prints. The prints are extremely well mounted and come with various hanging options. The transformation is truly outstanding and the clarity of the pictures further enhanced by the new 'Artglass AR 70' that was used. In addition Sunhil had prepared a restoration report detailing the work undertaken as well as a précis of the artist and his work. In conclusion, I have no hesitation whatsoever in recommending Sunil and the gallery to others who need art work restored. What can be achieved is amazing. Adding Sunil's passion and expertise to the selection of mounts will only enhance how it looks when finally displayed.
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douglas_elliot
douglas_elliot
2024.03.08
Verified
Excellent picture framers I highly recommend ICAS Vila’s art gallery for picture framing work. I have today collected a framed painting and it is amazing. The staff at ICAS are extremely knowledgeable and know how to bring out the best in a piece of artwork. The service was friendly and they gave their considerable time very willingly and with a smile. If you are looking for a picture framer, use ICAS. I’m sure you will not be disappointed. Melanie and Douglas Elliot. Baldock.
AndyB
AndyB
2024.02.27
Verified
Framing greats Had a great experience with my framing requests guided expertly through the whole process. Today collected my framed art work and I couldn’t be happier amazing job I’m delighted. Andy Bourn
Suzanne Boon
Suzanne Boon
2023.12.27
Proper artistic framers who really made our piece of art pop with a beautiful frame! We enjoyed the process of choosing the frame with their owners’ expert guidance too. Letchworth is lucky to have you based here.
Reply from ICAS - Vilas Fine Art 2023.12.27
Dear Suzanne, Thank you ever so much for your kind and appreciative words! We're thrilled you enjoyed selecting the perfect frame for your artwork with our expert guidance. It's our passion to make every piece of art truly shine, and we're delighted to know that we've succeeded in making your artwork pop. Letchworth is a special place, and we feel equally fortunate to be based here, serving wonderful customers like yourself. Please don't hesitate to reach out if you have more artwork to frame or any other art-related needs. We'd be delighted to assist you again. Warm regards, The ICAS Vilas Art Gallery Team
Heather G
Heather G
2023.12.20
Verified
A Professional and Friendly Family Business We had two piece of art that had been in the family for some time; one an amateur painting by an uncle on which the glass had cracked, the other a Chinese print that needed framing. Sunil Vilas explained and showed us the options available, sharing his expertise and advice. His judgement was superb and we were completely satisfied with the result. The work was completed in the time predicted. As they celebrate 40 years in Letchworth, I congratulate them and hope they long continue.
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karin piper
karin piper
2023.11.08
Just picked up our picture and it looks amazing. The gentleman in the shop is very knowledgeable, we spent about 40 minutes discussing frames,surrounds, glass. He explained and showed us how different frames, surrounds etc picked out different things in the picture. It wasn't cheap but definitely worth it as the whole effect is stunning. Highly recommend using this shop.
Reply from ICAS - Vilas Fine Art 2023.11.08
Hi Karin, We're thrilled you picked up your picture and found it amazing! We take great pride in providing knowledgeable and attentive service to our valued customers. It's lovely to know that you had a productive discussion about frames, surrounds, and glass options, allowing you to make informed choices that enhance the overall effect of your artwork. While quality framing may come at a price, the stunning result is worth the investment. Thank you for your kind recommendation, and we look forward to serving you again in the future. Please don't hesitate to reach out if you have any more art-related needs or questions. Warm regards, Bipin Vilas
Albertas .Klevecka
Albertas .Klevecka
2023.09.26
Reply from ICAS - Vilas Fine Art 2023.09.28
Hi Albertas, Thank you for your 3-star review on Google. We value your feedback and would love to know more about your experience. Please share any specific details or suggestions you have to provide you with a better experience. Bipin Vilas
Tim F
Tim F
2023.08.27
Verified
Superb framing service I had a limited edition print framed by Sunil at ICAS. He was able to explain various options in framing and helped enormously with the selection of materials to use. A superb job done.