ICAS - Vilas Fine Art

www.vilasart.co.uk

ICAS - Vilas Fine Art Reviews

Excellent rating
4.8
62 reviews Verified
ICAS - Vilas Fine Art
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Reviews ( 62 ) 4.8

L Adele
L Adele
2024.04.27
Excellent craftsmanship- will use this service over and over again to frame my artwork.
Reply from ICAS - Vilas Fine Art 2024.04.28
Thank you so much for your kind words and the 5-star review, Lola! We're thrilled to hear that you're happy with our craftsmanship. We look forward to helping you with your future framing needs!
Alison Simpson
Alison Simpson
2024.04.13
So helpful; great service and very professional.
Reply from ICAS - Vilas Fine Art 2024.04.13
Dear Alison, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our service helpful, professional, and to your satisfaction. Your feedback means a lot to us and serves as encouragement to continue delivering excellent service to all our customers. If you ever need assistance in the future, please don't hesitate to reach out. Warm regards, Dev Vilas
Kevin McKeown
Kevin McKeown
2024.04.09
The before and after pics say it all!! I returned from a period abroad to a cold house after the heating had failed. 2 sentimental Artist Proof prints had developed significant marks all over the prints. Unsure if anything could be done, I hunted around on the internet and came across ICAS Vilas Gallery and had a chat with Sunil the owner. Quick read The restoration was amazing - trust Sunil. His advice and guidance over the new frame has really brought out the picture - again trust Sunil! Longer read I met with Sunil the next day and was immediately impressed by his knowledge and clear passion for his subject. He immediately diagnosed 'foxing' (I didn't know what it was either!), but he assured me it was completely restorable, but would take time for the process to work. Given the level of damage (see pics), I was not entirely convinced and thought it would look better than it was, but there would still be marks (I was very wrong.) As Sunil had warned, the process might take longer than the initially expected 3-4 weeks, but he regularly kept me up to date with progress. Finally in February he called to say they were ready and we returned for the 'unveiling'. My wife burst into tears of joy at the change. My initial scepticism was replaced with awe at what talented experts could reverse and restore. (again see pics). Aside the environmental conditions, the foxing had occurred due to unsuitable backing and framing, etc. when we took the prints to a high street 'framer'. Sunil took time to explain and show how various mounts and frames would look and compliment the print by drawing the observer 'into' the print. He provided insights into suitable framing and positioning that we had not considered. This was particularly worthwhile as although the prints were a pair, they were slightly different sizes, which meant meant a decision on mount size and frame size. Again Sunil's knowledge and thoughts were invaluable. We returned a few weeks later to collect the framed prints. The prints are extremely well mounted and come with various hanging options. The transformation is truly outstanding and the clarity of the pictures further enhanced by the new 'Artglass AR 70' that was used. In addition Sunhil had prepared a restoration report detailing the work undertaken as well as a précis of the artist and his work. In conclusion, I have no hesitation whatsoever in recommending Sunil and the gallery to others who need art work restored. What can be achieved is amazing. Adding Sunil's passion and expertise to the selection of mounts will only enhance how it looks when finally displayed.
Reply from ICAS - Vilas Fine Art 2024.04.11
Dear Kevin, Your decision to entrust ICAS Vilas Gallery with the restoration of your sentimental Artist Proof prints is deeply appreciated. Our unique approach to art restoration, fueled by our passion for preserving the beauty of each piece, made your restoration experience with us truly unforgettable. I'm glad you were impressed by our expertise and passion for art restoration. Diagnosing the 'foxing' and assuring you of its complete re-storability was a priority, and I'm thrilled that the outcome exceeded your expectations. Thank you for highlighting the importance of suitable framing and mounting and its impact on the overall presentation of the artwork. It's rewarding to know that our insights and recommendations were valuable in enhancing the beauty of your prints. We take pride in our meticulous attention to detail and commitment to exceptional service. Your satisfaction is our utmost priority, and I'm delighted that you and your wife were thrilled with the transformation of your prints. Kevin, your satisfaction is not just a priority, it's our mission. If you ever need our services again or have any further inquiries, please rest assured that we are always here to assist you. We eagerly anticipate the opportunity to serve you again in the future. Warm regards, Sunil ICAS Vilas Gallery
Darcee Heselwood
Darcee Heselwood
2024.04.07
Reply from ICAS - Vilas Fine Art 2024.04.07
Hi Darcee, We appreciate your feedback and apologise for any shortcomings you experienced. Please reach out to us directly with any further concerns. Best regards, I cas gallery
Kevin M
Kevin M
2024.03.24
Verified
The 'Before and After' photos says it all!i I returned from a period abroad to a cold house after the heating had failed. 2 sentimental Artist Proof prints had developed significant marks all over the prints. Unsure if anything could be done, I hunted around on the internet and came across ICAS Vilas Gallery and had a chat with Sunil the owner. Quick read The restoration was amazing - trust Sunil. His advice and guidance over the new frame has really brought out the picture - again trust Sunil! Longer read I met with Sunil the next day and was immediately impressed by his knowledge and clear passion for his subject. He immediately diagnosed 'foxing' (I didn't know what it was either!), but he assured me it was completely restorable, but would take time for the process to work. Given the level of damage (see pics), I was not entirely convinced and thought it would look better than it was, but there would still be marks (I was very wrong.) As Sunil had warned, the process might take longer than the initially expected 3-4 weeks, but he regularly kept me up to date with progress. Finally in February he called to say they were ready and we returned for the 'unveiling'. My wife burst into tears of joy at the change. My initial scepticism was replaced with awe at what talented experts could reverse and restore. (again see pics). Aside the environmental conditions, the foxing had occurred due to unsuitable backing and framing, etc. when we took the prints to a high street 'framer'. Sunil took time to explain and show how various mounts and frames would look and compliment the print by drawing the observer 'into' the print. He provided insights into suitable framing and positioning that we had not considered. This was particularly worthwhile as although the prints were a pair, they were slightly different sizes, which meant meant a decision on mount size and frame size. Again Sunil's knowledge and thoughts were invaluable. We returned a few weeks later to collect the framed prints. The prints are extremely well mounted and come with various hanging options. The transformation is truly outstanding and the clarity of the pictures further enhanced by the new 'Artglass AR 70' that was used. In addition Sunhil had prepared a restoration report detailing the work undertaken as well as a précis of the artist and his work. In conclusion, I have no hesitation whatsoever in recommending Sunil and the gallery to others who need art work restored. What can be achieved is amazing. Adding Sunil's passion and expertise to the selection of mounts will only enhance how it looks when finally displayed.
douglas_elliot
douglas_elliot
2024.03.08
Verified
Excellent picture framers I highly recommend ICAS Vila’s art gallery for picture framing work. I have today collected a framed painting and it is amazing. The staff at ICAS are extremely knowledgeable and know how to bring out the best in a piece of artwork. The service was friendly and they gave their considerable time very willingly and with a smile. If you are looking for a picture framer, use ICAS. I’m sure you will not be disappointed. Melanie and Douglas Elliot. Baldock.
AndyB
AndyB
2024.02.27
Verified
Framing greats Had a great experience with my framing requests guided expertly through the whole process. Today collected my framed art work and I couldn’t be happier amazing job I’m delighted. Andy Bourn
Suzanne Boon
Suzanne Boon
2023.12.27
Proper artistic framers who really made our piece of art pop with a beautiful frame! We enjoyed the process of choosing the frame with their owners’ expert guidance too. Letchworth is lucky to have you based here.
Reply from ICAS - Vilas Fine Art 2023.12.27
Dear Suzanne, Thank you ever so much for your kind and appreciative words! We're thrilled you enjoyed selecting the perfect frame for your artwork with our expert guidance. It's our passion to make every piece of art truly shine, and we're delighted to know that we've succeeded in making your artwork pop. Letchworth is a special place, and we feel equally fortunate to be based here, serving wonderful customers like yourself. Please don't hesitate to reach out if you have more artwork to frame or any other art-related needs. We'd be delighted to assist you again. Warm regards, The ICAS Vilas Art Gallery Team
Heather G
Heather G
2023.12.20
Verified
A Professional and Friendly Family Business We had two piece of art that had been in the family for some time; one an amateur painting by an uncle on which the glass had cracked, the other a Chinese print that needed framing. Sunil Vilas explained and showed us the options available, sharing his expertise and advice. His judgement was superb and we were completely satisfied with the result. The work was completed in the time predicted. As they celebrate 40 years in Letchworth, I congratulate them and hope they long continue.
karin piper
karin piper
2023.11.08
Just picked up our picture and it looks amazing. The gentleman in the shop is very knowledgeable, we spent about 40 minutes discussing frames,surrounds, glass. He explained and showed us how different frames, surrounds etc picked out different things in the picture. It wasn't cheap but definitely worth it as the whole effect is stunning. Highly recommend using this shop.
Reply from ICAS - Vilas Fine Art 2023.11.08
Hi Karin, We're thrilled you picked up your picture and found it amazing! We take great pride in providing knowledgeable and attentive service to our valued customers. It's lovely to know that you had a productive discussion about frames, surrounds, and glass options, allowing you to make informed choices that enhance the overall effect of your artwork. While quality framing may come at a price, the stunning result is worth the investment. Thank you for your kind recommendation, and we look forward to serving you again in the future. Please don't hesitate to reach out if you have any more art-related needs or questions. Warm regards, Bipin Vilas
Albertas .Klevecka
Albertas .Klevecka
2023.09.26
Reply from ICAS - Vilas Fine Art 2023.09.28
Hi Albertas, Thank you for your 3-star review on Google. We value your feedback and would love to know more about your experience. Please share any specific details or suggestions you have to provide you with a better experience. Bipin Vilas
Tim F
Tim F
2023.08.27
Verified
Superb framing service I had a limited edition print framed by Sunil at ICAS. He was able to explain various options in framing and helped enormously with the selection of materials to use. A superb job done.
waz2
waz2
2023.08.07
Verified
Professional framing of football shirt Great service from start to finished. Expert input to creative side and selection of frame. Very professional job. Very pleased with the result
C M
C M
2023.08.06
Verified
Highly recommended Extremely pleased with the quality of the work and professionalism. The images look lovely in the frames and I enjoy them every day. Thank you very much.
Mimi Sharon
Mimi Sharon
2023.07.19
בזמן שטיילתי ברחוב הראשי, חלון הראווה משך את תשומת ליבי. נכנסתי פנימה לראות את יצירות האומנות שבגלריה. בעלת המקום סיפרה לי שהם קיימים כבר 38 שנים. כל היצירות המוצגות הינן מקוריות. זאת אומרת שיש אחת מכל דבר. במקום מתמחים בהתקנת מיסגרות לתמונות. בהחלט מקום לעצור בטיול בעיר
Reply from ICAS - Vilas Fine Art 2023.07.20
Dear Mimi Sharon, Thank you so much for leaving such an excellent review of our gallery. We greatly appreciate your kind words and are thrilled to hear about your positive experience while visiting our gallery. We're glad that our gallery window caught your attention and that you decided to step inside to explore the works of art. It's fantastic to hear that you appreciated the originality of the artwork displayed. We take pride in curating a diverse collection that showcases unique pieces. Additionally, we're delighted that you mentioned our expertise in picture framing. Providing exceptional framing services is an essential aspect of our business, and we're thrilled that you found it noteworthy. Again, Thank you for your support and considering our gallery a must-visit spot in the city. We look forward to welcoming you back on your next visit. Best regards, Bipin
Alan S
Alan S
2023.06.10
Verified
Quality service and experience Excellent service from the friendly initial greeting to collection of the finished framed piece. Have used before and will definitely use again.
Corinne B
Corinne B
2023.06.08
Verified
Highly professional and friendly service Wonderful professional and friendly service! Sunil knew exactly how to give my beautiful print that was my birthday gift, a perfect frame. He showed me options and the quality is very professional, so pleased!
Reply from ICAS - Vilas Fine Art 2023.06.10
Corinne, we are so glad to hear that Sunil was able to give your beautiful print the perfect frame! We strive to provide our customers the best service and quality, and we are glad we could do that for you.
Corinne B
Corinne B
2023.06.08
Verified
Highly professional and friendly service Wonderful professional and friendly service! Sunil knew exactly how to give my beautiful print that was my birthday gift, a perfect frame. He showed me options and the quality is very professional, so pleased!
Patricia P
Patricia P
2023.06.07
Verified
Great experience Not only was my picture framed beautifully, but ICAS also provided packaging and advice for shipping the picture (with another gift too) overseas as a birthday present for my son. I am very pleased indeed with my experience here.
Reply from ICAS - Vilas Fine Art 2023.06.10
Thank you for your kind words, Patricia! We are so glad to hear that you had a great experience with us and that your son was delighted with his birthday present.
Patricia P
Patricia P
2023.06.07
Verified
Great experience Not only was my picture framed beautifully, but ICAS also provided packaging and advice for shipping the picture (with another gift too) overseas as a birthday present for my son. I am very pleased indeed with my experience here.