Excellent work. I am thoroughly pleased with the overall experience, from start to finish. The service was exceptional—friendly, professional, and attentive to detail. I would certainly return should I require assistance in the future. Thank you all sincerely.
Reply from ICAS - Vilas Fine Art
2026.06.29
Hi, Samrat,
Thank you very much for your five-star review and kind comments. We truly appreciate you taking the time to share your personal experience of our ICAS framing service.
We are delighted to hear that you were pleased with the work and the overall experience from start to finish. It was a pleasure to assist you, and your recognition of our friendly, professional service and attention to detail means a great deal to us.
We look forward to welcoming you back in the future.
Kind regards, The Team at
ICAS Vilas Art Gallery
Thank you very much for your five-star review and kind comments. We truly appreciate you taking the time to share your personal experience of our ICAS framing service.
We are delighted to hear that you were pleased with the work and the overall experience from start to finish. It was a pleasure to assist you, and your recognition of our friendly, professional service and attention to detail means a great deal to us.
We look forward to welcoming you back in the future.
Kind regards, The Team at
ICAS Vilas Art Gallery
Absolutely fantastic experience from start to finish. I recently had an Egyptian papyrus art piece framed here, and the end result exceeded all expectations. The craftsmanship and attention to detail were exceptional, and the frame perfectly complemented the artwork.
The art piece holds great sentimental value for our family, so it was very important to us that it was handled with care and attention. I dealt directly with Sunil and Bipin Vilas, the owners, who I found to be very friendly, highly experienced, and clearly possessing deep technical knowledge when it comes to framing and preserving artwork. From the very beginning, I felt genuine warmth in the way they approached the entire experience. What really stood out was the genuine interest they took in understanding my taste and preferences, where the artwork would be displayed, and the overall look I was hoping to achieve. Their advice and guidance throughout the process were excellent, and I was kept well informed at every stage.
It’s rare to come across a business that combines such professionalism, expertise, and genuine customer care. I’m so glad I found them and will definitely be returning for future art and photo framing projects. Highly recommended.
Reply from ICAS - Vilas Fine Art
2026.05.14
Thank you so much, Chintan, for your wonderful five-star review! We truly appreciate you taking the time to share your experience at ICAS Gallery. Your support inspires our team to continue creating a welcoming and inspiring space for art lovers like you. We look forward to welcoming you back soon!
— The ICAS Gallery Team
— The ICAS Gallery Team
Absolutely delightful gallery—warm, inspiring, and beautifully curated. I visited to find a thoughtful gift and left with a stunning piece. A truly memorable experience; highly recommended.
Reply from ICAS - Vilas Fine Art
2026.06.29
Hi, Angela,
Thank you very much for your five-star review and your kind comments about your visit to ICAS Gallery.
We truly appreciate you taking the time to share your personal experience. It is wonderful to hear that you found the gallery warm, inspiring and beautifully curated, and that you left with a special piece as a thoughtful gift.
Your feedback is very helpful to us as we continue to improve our future programmes and bring new, changing curated exhibitions to our visitors.
We look forward to welcoming you back to the gallery again soon.
Kind regards, The Team at
ICAS Vilas Art Gallery
Thank you very much for your five-star review and your kind comments about your visit to ICAS Gallery.
We truly appreciate you taking the time to share your personal experience. It is wonderful to hear that you found the gallery warm, inspiring and beautifully curated, and that you left with a special piece as a thoughtful gift.
Your feedback is very helpful to us as we continue to improve our future programmes and bring new, changing curated exhibitions to our visitors.
We look forward to welcoming you back to the gallery again soon.
Kind regards, The Team at
ICAS Vilas Art Gallery
Verified
Thoroughly recommend
Thoroughly recommend this business. We were framing novices and Dev was very generous with his time and expertise. We got our painting back within two weeks and are so chuffed with the framing. They were all so friendly and helpful throughout the whole process. Thank you!
I recently had several family paintings restored through ICAS Vilas Art Gallery, and I was very impressed with the quality of the conservation work. The treatment was clearly carried out with real care and expertise, addressing dirt, cracking and discoloured varnish while preserving the integrity of the original paint. The results exceeded my expectations, and the paintings have been brought back to life in a very sensitive and considered way.
Communication was generally good, and I appreciated the time taken to explain the process and even provide a visual preview of how the works might look once restored.
Overall, this is a knowledgeable and professional service, and I would be happy to return with further paintings.
Reply from ICAS - Vilas Fine Art
2026.05.15
Thank you, Alina, for your kind review and for sharing your personal experience with our ICAS restoration service.
We are very pleased to hear that you were impressed with the quality of the conservation work and that the restored family paintings exceeded your expectations. It means a great deal to us that you recognised the care, expertise and sensitivity involved in bringing the works back to life while preserving their original integrity.
Your feedback is valuable and will help us improve our service.
Thank you again for trusting ICAS Vilas Art Gallery with your family paintings. We would be delighted to welcome you back for any future restoration projects.
Warm regards,
The Team ICAS Vilas Art Gallery
We are very pleased to hear that you were impressed with the quality of the conservation work and that the restored family paintings exceeded your expectations. It means a great deal to us that you recognised the care, expertise and sensitivity involved in bringing the works back to life while preserving their original integrity.
Your feedback is valuable and will help us improve our service.
Thank you again for trusting ICAS Vilas Art Gallery with your family paintings. We would be delighted to welcome you back for any future restoration projects.
Warm regards,
The Team ICAS Vilas Art Gallery
Verified
Family paintings carefully restored
We recently entrusted ICAS Vilas Art Gallery with a small collection of family paintings, including works that are of considerable sentimental value. These were painted by my great grandmother in the 1920s and 30s and included oil paintings and pastels. The conservation work carried out was excellent — handled with a light and thoughtful touch that respected the original character of the paintings while carefully addressing surface dirt, cracking and aged varnish. It was genuinely rewarding to see the results; the colours and details have come back beautifully without any sense of over-restoration. We also appreciated the opportunity to see a preview of the likely outcome on a phone app, which helped us feel confident in the process. The experience was very positive and we felt the paintings were in safe and knowledgeable hands. We would certainly consider returning with further works in future.
My daughter bought me some Tom Hanks/Forrest Gump memorabilia for Christmas which needed very specific framing. They did it proud! Not only does the frame completely complement the items, the backlight adds an extra dimension to it so that you can see the film reel in detail. They chose background colours that really set it all off. Absolutely lovely gents. Thank you so much :)
Reply from ICAS - Vilas Fine Art
2026.02.20
Dear Kerry,
Thank you so much for your wonderful five-star review. We truly appreciate you taking the time to share your experience.
It was an absolute pleasure working on your Tom Hanks / Forrest Gump memorabilia. Projects like this are always special, and we’re delighted that the final design, particularly the backlighting and carefully chosen background colours, brought the film reel and memorabilia to life just as it deserved.
At ICAS, we take great pride in completing each project with care and precision, ensuring every piece is not only beautifully presented but preserved to be enjoyed for many years to come.
Warm regards, The ICAS Framing Team
Thank you so much for your wonderful five-star review. We truly appreciate you taking the time to share your experience.
It was an absolute pleasure working on your Tom Hanks / Forrest Gump memorabilia. Projects like this are always special, and we’re delighted that the final design, particularly the backlighting and carefully chosen background colours, brought the film reel and memorabilia to life just as it deserved.
At ICAS, we take great pride in completing each project with care and precision, ensuring every piece is not only beautifully presented but preserved to be enjoyed for many years to come.
Warm regards, The ICAS Framing Team
Verified
Professional framing
Got 4 pictures framed. Icas very helpful with frame choices, I was not aware of uv Glass, which gets rid of most light reflection & the ones now on my wall look amazing compared to standard glass. The framed pictures were excellently done. It is expensive to frame large pictures, but worth it if you are going to look at them for many years. Great service.
We had some framing done of our lovely limited edition or originals, the result were even more delightful prints, the galley enhanced their beauty using the gallery owners skills. Thank you very much.
Reply from ICAS - Vilas Fine Art
2026.02.03
Dear Lewis McKenzie,
Thank you so much for your wonderful five-star review and kind words. It was truly a pleasure framing your limited editions and originals, and we’re delighted to hear that the finished pieces exceeded your expectations. Enhancing the beauty of each artwork is always at the heart of what we do, so your feedback means a great deal to us. Thank you again for your support—we look forward to welcoming you back to the gallery soon.
The Team ICAS Gallery
Thank you so much for your wonderful five-star review and kind words. It was truly a pleasure framing your limited editions and originals, and we’re delighted to hear that the finished pieces exceeded your expectations. Enhancing the beauty of each artwork is always at the heart of what we do, so your feedback means a great deal to us. Thank you again for your support—we look forward to welcoming you back to the gallery soon.
The Team ICAS Gallery
Use of AI imagery on their website is disgraceful. Clearly don't respect artists.
Reply from ICAS - Vilas Fine Art
2026.02.03
Dear Shaun,
Thank you for your feedback. We’re sorry our use of AI imagery gave this impression. As a gallery established in 1984, we have always supported and respected artists. Any AI visuals on our website are used purely for illustrative purposes and are not presented as original artworks for sale. Our focus remains firmly on promoting and preserving original art and the artists behind it.
ICAS Gallery
Thank you for your feedback. We’re sorry our use of AI imagery gave this impression. As a gallery established in 1984, we have always supported and respected artists. Any AI visuals on our website are used purely for illustrative purposes and are not presented as original artworks for sale. Our focus remains firmly on promoting and preserving original art and the artists behind it.
ICAS Gallery
ICAS did a fantastic job of framing two pieces of my late mother's art. They listened intently to my requirements and helped me to find the perfect frames for these two pieces. I am so happy with the end result, thank you so much for the personalised messages about the pieces on the back as well!
Reply from ICAS - Vilas Fine Art
2026.01.05
Dear Matt,
Thank you for your wonderful review and for sharing photos of the framed artwork. It was a privilege to frame your late mother’s diptych watercolour pieces, mounting them with conservation float mounting, completing the framing with a modern bronze profile, and finally adding the finishing touch with UV museum glass. We’re grateful you’re pleased with the result. Witnessing your heartfelt reaction upon collection was truly special.
We believe these pieces will be cherished and passed down in your family for years to come.
Warm regards, The Team ICAS Gallery
Thank you for your wonderful review and for sharing photos of the framed artwork. It was a privilege to frame your late mother’s diptych watercolour pieces, mounting them with conservation float mounting, completing the framing with a modern bronze profile, and finally adding the finishing touch with UV museum glass. We’re grateful you’re pleased with the result. Witnessing your heartfelt reaction upon collection was truly special.
We believe these pieces will be cherished and passed down in your family for years to come.
Warm regards, The Team ICAS Gallery
Friendly, helpful, prompt framing service from Dev and the team at ICAS Vilas Art Gallery. Good range of frames and good communication. Thank you!
Reply from ICAS - Vilas Fine Art
2025.10.12
Thank you for the 5 Star review & comment, Tom! We're delighted that you’re happy with our service. It’s part of our ICAS team ethos to listen and deliver creative framing solutions that bring lifetime pleasure.
We look forward to seeing you soon!
We look forward to seeing you soon!
Verified
Oil Painting Restoration
Very knowledgeable and helpful. We took in an old oil painting for restoration and were very happy with the result.And local.
Reply from ICAS - Vilas Fine Art
2025.09.25
Thank you for your lovely review! Our mission at ICAS is to preserve art so you and future generations can continue to enjoy your heritage.— The ICAS Vilas Art Team
I recently had two pictures framed at ICAS Vilas Art Gallery in Letchworth, and I couldn’t be happier with the experience. From start to finish, the service was amazing — friendly, professional, and attentive to every detail. Sunil guided me through the options and made sure the frames perfectly suited my artwork. The whole process was smooth, stress-free, and the final result exceeded my expectations.
Highly recommend ICAS Vilas to anyone looking for quality framing and outstanding customer service!
Thank you sunil, lovely family run local business!
Reply from ICAS - Vilas Fine Art
2025.10.12
Thank you, Ian, for the 5⭐ review and for trusting us with your two framing projects! We’re thrilled you’re pleased with the results. At ICAS, we take pride in crafting creative frames that enhance every piece. Look forward to your next visit!
Verified
Amazing service!
I recently had two pictures framed at ICAS Vilas Art Gallery in Letchworth, and I couldn’t be happier with the experience. From start to finish, the service was amazing — friendly, professional, and attentive to every detail. Sunil guided me through the options and made sure the frames perfectly suited my artwork. The whole process was smooth, stress-free, and the final result exceeded my expectations.Highly recommend ICAS Vilas to anyone looking for quality framing and outstanding customer service!Thank you sunil, lovely family run local business!
Excellent service, friendly staff.
Reply from ICAS - Vilas Fine Art
2025.09.06
Thank you, Steven, for the 5-star review! We’re delighted you found our service excellent and our team friendly. If we can help with framing, restoration, or finding the perfect artwork, we’re here for you.
ICAS Gallery team
ICAS Gallery team
Verified
My daughter bought me some Tom Hanks memorabilia for Christmas which needed very specific framing. The guys did it proud! Not only does the frame completely complement the items, the backlight adds an extra dimension to it so that you can see the film reel in detail. They chose background colours that really set it all off. Absolutely lovely gents. Thank you so much :)
Reply from ICAS - Vilas Fine Art
2025.07.30
Hi there,Thank you so much for your excellent review! We're delighted to hear how much you loved the framing of your Tom Hanks memorabilia – what a thoughtful gift from your daughter! It was an absolute pleasure working on such a unique and cinematic piece, and we're thrilled that the backlight and colour choices brought the whole display to life.We truly appreciate your kind words and look forward to welcoming you back anytime you have something special to frame.Warm regards,The ICAS Vilas Team
Verified
Professional advice on picture restoration
Sunil and his team were very knowledgeable and helpful in getting some of my old pictures to the right people to have them cleaned and restored. Sunil then advised on reframing and carried out that work to a very good standard. The go to place for professional advice and a great gallery too.