Verified Company
Mary Ann was super knowledgeable and provided wonderful guidance on booking travel to St Lucia. Her follow up was excellent and she checked in during our travel to make sure all was going as planned. This was my 2nd booking with Viking Travel and I will be booking more! Mary Ann adds a personal touch to the booking experience and it is way better than working with online sites! 🙂
Reply from Viking Travel
Julia,
We appreciate you taking your time to send us a review. It helps us be best at what we do.
We appreciate you taking your time to send us a review. It helps us be best at what we do.
Flawless trip planning and service
Our recent 24 day trip to New Zealand and Australia was absolutely unforgettable, thanks to the incredible planning and service! Laura was outstanding in organizing everything. The two-week Viking cruise to New Zealand exceeded our expectations with its exceptional service and quality. The 10-day land tour of Australia arranged by Swain Travel was equally amazing, and George’s daily updates were so helpful. The pocket travel app was a fantastic touch, making our travels even smoother. Viking Travel truly delivered a seamless experience, and we wouldn’t hesitate to book with them again.
Date of experience: 09 January, 2026
Date of experience: 09 January, 2026
We don’t travel often, but anytime we have planned a big trip, we have used Viking travel and have had THE BEST trips! They are great at finding experiences that fit what we want to get out of our vacation and working with us to narrow down our choices and give us options that fit our hopes for our trips. Since vacation planning isn’t my thing, it is great to have their expertise to find the right things for us with no stress on our end! Our latest trip to Jackson Hole was exactly what we wanted!
We recently completed the Rocky Mountaineer trip from Vancouver to Calgary. Mary Ann from Viking provided us with a comprehensive itinerary and everything went as planned. The hotels were fabulous. Our luggage was moved for us at each stop. The Rocky Mountaineer train provided us with beautiful scenery, fantastic food and wonderful staff. It was such a unique way to view the Canadian Rockies. We had several wonderful excursions taking us to places we would have never found on our own. We met people from all over the world. It was truly a fabulous trip and wonderful experience. Highly recommend.
Viking Travel and the services provided are top notch! From the very beginning of the vacation planning, through tailored adventures and details, up through the very end, Viking Travel is with you every step of the way. The service is exceptional, questions and any concerns are handled and taken care of and the time spent with you, in order to make your vacation a remarkable one, are all things that make Viking Travel stand out. I highly recommend!!
Laura Lukasik of Viking Travel, Westmont, IL has been planning my vacations for a decade & they've ALL BEEN WONDERFUL. My first trip to Europe was 4 days in Como, Italy & a Viking River Boat cruise up the Rhine, including Switzerland, France, Germany, the wind mills of my ancestors & Amsterdam. (5 STARS!) Then, when I needed a solo cabin, she found that Crystal Symphony was discounting 16 cabins for solo travelers from Monte Carlo to Barcelona. OMG, it was my BEST CRUISE & BEST VACATION EVER!!! I highly recommend Crystal Cruises AND Laura Lukasik...her attention to detail, her understanding of my needs & her kindness are UNPARALLELED!!!
Becca Arkins with Viking Travel was absolutely phenomenal! We traveled to Rome and Florence, Italy, in April 2025, and from the very beginning, Becca made the entire planning process effortless. From getting quotes to helping us decide where to go, she was amazing every step of the way!
She answered all of our questions promptly, scheduled several phone calls to go over details, and ensured everything was perfectly organized. From the hotels she recommended to the tours and travel logistics for our large group of 11, everything went so smoothly.
Our children ranged in age from 1 to 20 years old, and every single one of them loved the activities Becca planned. We truly had an incredible experience thanks to her!
Highly recommend Becca as your travel liaison — she was amazing!
Best cruise thanks to Anne
If you don’t read this long post, this is the most important part; Anne Volk with Viking Travel Inc is the absolute best! We found Anne by simply doing what you might be doing, an internet search trying to find a travel agent that might be able to help us plan a cruise, specifically an Alaskan cruise for us. We had never been on a cruise and didn’t know where to start and decided working with a travel agent might be the way to go. We had never worked with a travel agent before and we came across Viking Travel and the good reviews it had and began looking at the pictures of the agents and came across Anne. We picked Anne because her bio seemed to reflect the experience in travel that would help guide us, and well, she just looked incredibly friendly. If you are looking for someone to get you the best rates, the most options, to respond to your emails or phone calls promptly, and be friendly and professional then stop searching you found her! We are already looking forward to planning our next cruise and you better believe Anne is already on top of it! Now you can stop searching for a travel agent because you found the best, Anne Volk, and begin to relax and let her get to work planning your dream vacation!
Date of experience: 07 November, 2025
Date of experience: 07 November, 2025
I chose this tour because it wouldn't involve packing and moving every day. It was great. We got to know Montecatini and enjoyed the side-trips.
Rebecca Arkins at Viking Travel provided an outstanding 5-day itinerary for a recent trip to Paris! Becca based a highly customized itinerary on a conversation and questionnaire we completed with her. I really commend her listening skills because she just "got us" and understood how we like to travel. She put us in a great hotel, in a location close to the planned activities, and consistent with the types of hotels we have enjoyed in the past. All details were thoroughly communicated to us and the app was a great in country tool! Look forward to working on future trips with Becca.
Becca was a life-saver when our previously planned trip needed modifying at the last minute. With very little time to plan, she was able to assess what our preferences were. She booked our flights, transfers, hotels and even provided plenty of activities in each city. Very thorough and efficient plus super knowledgeable and great style.
Laura Lukasik has been helping us plan our trips with family and friends for many years.She has booked memorable vacations from beach trips to European tours that will never be forgotten. On ourr most recent adventure she put together a package for the Azores, and we truly enjoyed the destination, tours and hotels provided. The planning was seamless, and the weather was perfect. It truly was a great adventure. I highly recommend Laura for your travel plans - she brings great knowledge and expertise no matterr the destination. We have already started working on our next adventure to Alaska.
Our family of four just returned from our trip to Punta Cana planned by Becca Arkins and our experience could not have been better! This was our first time traveling internationally with our young kids and Becca helped us figure out exactly what we needed. We talked several times about what we wanted to get out of the trip, budget, locations that we were interested in, etc., and she helped us plan a perfect, stress free, family vacation. We had some weather related concerns based on our destination being in a rainy season, and Becca kept us updated and reassured the entire time. The trip she planned checked all of our wish list boxes and we wouldn’t change a thing. I highly recommend Becca and can’t wait to have her plan more trips for us in the future!
just returned from a wonderful trip on silver seas whisper cruise line. Our advisor, Laura Lukasik, took care of all the details .
We flew into Malta. What an amazing island. Then on to Sicily and the eastern coast of Italy. We crossed the Adriatic Sea to Albania. And several interesting stops in Croatia. Lots of beautiful scenery and buildings. Quite the history over the past few centuries. Weather cooperated entirely as the tours were mainly walking and short bus trips. Would recommend this trip to anyone.
