Viking Manufacturing Inc Reviews

Viking designed/engineered my 38x42 shop with 2 16' roll-ups and a side door. It is incredibly well built and very beefy. I am very proud to be the owner of this new shop. The price was on the lower of my different quotes, so l was a little worried it might not be that good of a building. It is indeed better than my expectations

I started out giving 5 stars but after viking recieved my money I don't hear from them unless I initiate contact.as of today viking has missed the 1st promised delivery date and I am over 5 months in to this project. The new slogan of 10 weeks or less can't be true .it hasn't been that way for me . I wish I would have read the other Google feedback first . The delays and broken promises are exactly what I am also experiencing exactly. I even am starting to think the company may be a total scam. If not they are the poorest run business I have come across in my lifetime. Now my request for a refund goes unanswered and I am at the precipus of retaining an attorney to get a refund and move on. If the situation changes I'll edit this feedback but that's where we're at 1-15-25 READ THIS PLEASE !! OK I got my building the company is legit !! The metal is great quality and I am in the process of putting together the building. Although I don't change my comments it may be possible that other building suppliers are having issues with transparency on product. But the customer service agent Mark does what he says and in the end they are a legit company and have helped me quickly with any questions. Would I use them again ?. I think so because know that I am moving along I understand the process and I have asked Viking to be more transparent with any responses and legit answers quickly instead of the cookie cutter immediate responce you get that the owner probably learned in business school. I will update a final post when building done and I have my state final inspection. Also maybe I'll share my contact info for those who need to phone a friend during rhe process

so far so Excellent. great communication. Ryan made it easy to do business and one of the reasons I moved forward.

From start to finish, my experience with Viking Manufacturing was exceptional. The sales team was incredibly patient, taking the time to answer all my questions and guide me through customizing the perfect building for my needs. They kept me informed throughout the entire process, ensuring I knew exactly what to expect. On installation day, the crew arrived on time, worked efficiently, and maintained a high level of professionalism. It's rare to find a company that offers both top-quality products and outstanding customer service. I highly recommend Viking Manufacturing to anyone in search of a premium steel structure and a team that genuinely cares.

I was worried about potential delays, but Viking Manufacturing delivered my building exactly when they promised. If you’re on a tight timeline and need a company that delivers on their promises, Viking Manufacturing is the way to go.

EDITED 1/29/25: Scroll down for updated info.

Our experience with Viking Metal Buildings has been hands down THE ABSOLUTE WORST experience with any vendor ever. We have been strung along, customer service is unresponsive by voicemail or email, and, our overall experiences is almost identical to the other recent 1 star review. I will spare the redundancy. We have a lot of cash sitting in their pocket and a promise the building would be delivered on/about July 1. Today is September 25th. We too will likely incur an expired permit and additional fees by their lack of producing what we ordered. In addition, the estimates for concrete and building the structure have gone up at minimum 30% from their original estimate. We don't even have a clue how far booked out the builders are so we will likely go past our permit. FYI We started this process in November 2023. Do yourself a favor and find another building manufacturer. Viking is nothing but a huge headache and a lot of wasted time making phone calls and emailing only to be met with crickets.

UPDATE JANUARY 29, 2025 - it should come as no surprise that we cannot get the final permit signed off on our building because of Viking. KEEP YOUR EYES OPEN and read all your plans. Compare the Engineered Plans (which the county uses) to the Construction Package sent for your builder and what they use to order your materials. INVENTORY every piece that is sent to you. In our case, our most recent delay is that they changed the Construction Plans and shorted material needed to match the original Engineered Plans. We already had to pay out of pocket for six (6) custom very large brackets last year in order to stay in line with our builder's schedule or lose our spot. The custom bracket order was a minimum 3 weeks out and the building was going up. Now we find out we are short four more items and cannot get our "over one year old permit" closed. THEY ARE NOT RETURNING CALLS OR EMAILS. Do your research and read every review before deciding on Viking.

I am so disappointed to write this review. I had really high hopes when I started working with Viking. It was important to me that I selected a local company and their process seemed very straight forward and easy. However, after being told it would be 2-3 months for my order to be ready (which I found very reasonable), here I am in January still without our building that was ordered in August. I can understand delays, but that is not actually my issue. Our building was delivered. The issue is it is NOT the building I had designed with Viking. I selected a gray building with a black roof, so it would match the others on our property. What was shipped to me is a cream building with a rustic red roof.

When we noticed the error on December 26th, we quickly reached out and confirmed the colors were not correct. Viking agreed that they saw my actual selections in their system, and told me they were going to work on a solution. I knew with the holidays, it may be a bit delayed. Both Viking and I agreed that painting the building would be the quickest resolution and prevent any more waste and delay. We came to this agreement at the first week of January. Now, two weeks later I still have building parts laying around my property with no resolution in sight. I am constantly told to "hold on while they finalize the details" without any details actually being shared with me. There is no plan for moving forward and I am left with a building that is paid for in full (per their contract,) that is nowhere close to the design I selected.

I have made multiple attempts to lock down that plan to paint, but their unwillingness to provide written documentation stating I will not incur any further costs associated with correcting THEIR mistake, leads me to believe they will not be making this right. It shouldn't be that difficult and should not take this many days to rectify the situation. I have been more than reasonable, but after my last communication, I have no hope that Viking will step up and willingly correct the issue they caused. I provided all necessary information, paid for my order, and did not receive what was promised. Instead, all I have is voicemails and emails telling me to continue waiting.

I wish I had checked the BBB and I would have seen Viking has an F rating with 7 complaints. Hopefully, this review will prevent others from finding themselves in a similar situation. Judging by the recent 1 star reviews that are coming in from the last 6 months, it is clear that Viking has a major issue within their company and sadly, it is the customers that are suffering.

Whenever I had a question or concern, they were quick to respond and provided helpful answers. I was in good hands throughout the entire process. I'm impressed.

YThey covered my forklift fee because delivery was delayed due to rain/snow, these guys are as honest as it gets

Solid team of people here, my main person was out for the holidays but they have a backup team that helped me out and got me through in a pinch.

Nice service!!! Their pricing was slightly higher but the other place that was close to what I wanted just seemed low-energy and like they didn’t care too much.

Ordering the building was relatively easy. The plans were not detailed enough to pour the concrete foundation without error. In the middle of this process, the company changed the installation company they contracted with so I decided to have a local company put the building up. Again, the plans were confusing enough that many mistakes were made. I left multiple messages with Viking and Quality Metal Carports asking for additional help, and no one would even call me back. It has been over a year of struggle to get this project completed; I have planned for a second metal building to be put up on my property but I will not be doing business with this company again.

UPDATE: They requested my review to be taken down "because I was not a real customer". I provided an invoice, and it was left up. How sad that they have enough time to monitor their online reputation after the fact, but don't care enough to create a more positive rap for themselves in the first place.

The support from Viking has been outstanding. I had a few questions post-installation, and they were quick to address them. The response time was excellent, and their team ensured I was fully satisfied with the end result. Great customer service!

Was promised foundation and building plans 1-2 weeks after initial deposit. Going on 6 weeks and haven't been able to get of hold of anybody. Due your research. I was working with Nova Sobrecarey