During Verilife's visits to our neighbours we have been priveleged to witness the interaction between carer and patient. J the patient was always treated with dignity and respect.
She wasgiven a choice as to what she would prefer to eat, not in a complicated way that might confuse, but a suggestion of either A OR B. Importantly she was never 'talked over'.
We were impressed with the way Dee related to J, never insisting or demading but gently coaxing or explaining why certain hygene routines were followed. We were partiularly impressed with the fact that whenever we went in J turned to us and smiled.
Excellent company providing first rate services. Carers are diligent, respectful, compassionate and considerate. The training is outstanding and the carers are knowledgeable, helpful and at ease with all types of equipment. Thank you Verilife for your unwavering support and kindness to me and my mother.
A huge thank to the Verilife team during an extremely difficult and emotional time when my Dad was very ill.
Nothing was too much trouble, and you managed to find staff to assist with Dads’ care at very short notice and it was great comfort that he had the best support from your exceptional team.
I cannot recommend Verilife highly enough! They have been providing in-home support to my grandparents in Petts Wood, and their service has been nothing short of exceptional. The team is incredibly caring, professional, and dedicated to ensuring my grandparents are comfortable and well looked after.
The difference they’ve made in our lives is immeasurable. Not only have they improved the quality of life for my grandparents, but they’ve also taken a huge amount of pressure off our family. We can rest easy knowing that they are in such capable hands. The peace of mind Verilife offers is priceless, and we are so grateful for their compassionate and reliable care. Thank you, Verilife!
We tried three separate care agencies when arranging care for my Grandparents. Verilife carers were the only ones of those we tried that would spend every moment of the care calls talking with my Nan and Grandad, singing along with them and treating them with unfaltering respect and dignity. They communicated clearly with us about anything they needed to and we cannot thank them enough.
Petra from Verilife is one of the kindest people I have ever met. She really cares about her staff & all of the wonderful people she cares for. I can’t recommend Petra & her company more highly. If you have someone dear to you, Petra will arrange for them to be looked after like she would her own family x
I have nothing but praise for the care my mum received, a special thank
To Katherine who my mum grew very fond of. We found them very careing
and informed us of any concerns for my mum straight away. The office was
Always very helpful, thank you Paul. You hear horrible stories about carers
but I can assure you all they were first rate. A big thank you from all Josephine’s
Walls family.
Reply from verilife.co.uk
2020.02.14
Hi Frances thank you for your kind words, it really is appreciated.
Reply from verilife.co.uk
2021.09.15
Hi, Xhensila we don't recognise your name as either a member of staff, client or other contact. Did you want to contact me (stephen.smith@verilife.co.uk) to see why you left only a single star when we try so hard to deliver a good service to clients and look after our staff