Vaughan Automotive Reviews

james cooper 2026.10.13

     

Vaughn Automotive is an excellent Automotive repair shop if You want it done right the first time this is the shop to go to they don't hold Your vehicle hostage they get it in and out give Cody a call tell them James Cooper told You to call them

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Reply from Vaughan Automotive 2025.09.19

James, thank you for the 5 star review and for your trust in us with your Mercedes!

Roderick Williams 2026.10.13

     

Great experience recently getting my Benz fixed due to some sensor issues. Have done business at Vaughan Automotive for few years now and it feels good to get quality service. Thanks Matt and Cody.

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Reply from Vaughan Automotive

Thank you so much for your continued trust in us over the years, Roderick! We're thrilled we could get your Benz back in perfect shape. Matt and Cody will be happy to hear your kind words – we truly appreciate your loyalty and look forward to serving you again!

Heather Holzworth 2026.10.09

     

I called in the morning for an oil change and was able to get in that afternoon. It was a very pleasant visit and they did a great job quickly. Cody was very professional and polite.

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Reply from Vaughan Automotive

Thank you so much for the wonderful review, Heather! We're thrilled we could get you in the same day for your oil change. Cody and the entire team appreciate your kind words about the service. We look forward to taking care of your vehicle again!

Drew J 2026.09.30

     

Great experience with Vaughn Automotive in Smyrna. The staff was professional, friendly, and straightforward throughout the entire process. They provided great customer service, communicated well, and made sure I was taken care of. I also appreciate the support they show veterans, which was a nice added touch. Definitely recommend Vaughn Automotive if you’re looking for a shop that treats its customers right.

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Reply from Vaughan Automotive 2026.10.01

Drew, thank you so much for this wonderful feedback! We're thrilled to hear that our team took great care of you and that you felt valued throughout the process. Supporting our veterans is something we're truly proud of, and we're honored to have earned your trust. We look forward to serving you again!

Gail Rogers-Burnett 2026.09.23

     

Cody is the best! Five-star experience at Vaughn Automotive. This was my first experience with a Pre Purchase Inspection; the service was excellent from start to finish. Honest communication, more than fair pricing (I shopped around) and transparency throughout the entire process. It’s a relief to find a shop I can trust with my car. I’ll definitely be back for all my service and repairs.

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Reply from Vaughan Automotive 2026.09.24

Thank you so much for the wonderful review, Gail! We're thrilled that Cody and our team could provide you with such a great first pre-purchase inspection experience. Honest communication and transparency are at the heart of everything we do, and it means the world to us that you felt you could trust us. We look forward to taking care of your car for years to come!

Abby Soto 2026.09.22

     

I had a wonderful experience with Vaughan Automotive, from beginning to end, the process was so easy and quick and most importantly my car is driving great! Thank you!

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Reply from Vaughan Automotive 2026.09.28

Thank you so much for the wonderful review, Abby! We're thrilled to hear your car is driving great and that the entire process was smooth and quick for you. We truly appreciate you trusting us with your European vehicle, and we look forward to helping you again whenever you need us!

Bernadette White 2026.09.15

     

Awesome place to bring your car. They take real good care of your car and they are very knowledgeable..they take the time to answer your questions and any concerns you might have. My Range Rover has found it's auto service home. ☺️

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Reply from Vaughan Automotive 2026.09.16

Thank you so much for the wonderful review, Bernadette! We're thrilled that your Range Rover has found its home with us. Our team truly enjoys taking care of your vehicle and being here to answer any questions you have. We look forward to seeing you again!

Michael P 2026.09.08

     

Great customer service and technician work. They fixed the oil leak

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Reply from Vaughan Automotive 2026.09.09

Thank you for the wonderful feedback, Michael! We're so glad we could resolve that oil leak for you. Our team takes pride in delivering excellent service and quality repairs. We look forward to seeing you next time you need us!

Misty Marshall 2026.09.02

     

They always do an excellent job on my car. They communicate every step of the way. It is very hard to find someone reliable, experienced, and knowledgeable. I trust them more than the revolving door at the dealership and at a much better price! 10/10 recommend!

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Reply from Vaughan Automotive 2026.09.03

Thank you so much for the wonderful review, Misty! We're honored that you trust us with your car and truly appreciate your loyalty. Our team works hard to provide the expertise and communication you deserve, and it means the world to know we've earned your confidence. We look forward to continuing to serve you!

Chris McNeight 2026.09.01

     

Quick diagnosis of the problem. Quick service at an affordable price . Definitely recommend!

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Reply from Vaughan Automotive 2026.09.02

Thank you so much for the wonderful review, Chris! We're thrilled we could diagnose and fix the problem quickly while keeping it affordable for you. Your recommendation means the world to us, and we look forward to serving you again whenever you need us!

Randy Brock 2026.08.26

     

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Reply from Vaughan Automotive 2026.08.27

Thank you so much for the five-star rating, Randy! We truly appreciate you taking the time to share your experience with us. It's always a pleasure serving you, and we look forward to seeing you again at Vaughan Automotive!

Michael Finch 2026.08.25

     

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Reply from Vaughan Automotive 2026.08.26

Michael, thank you so much for the 5-star rating! We're honored to have earned your trust with your European vehicle. We look forward to serving you again at Vaughan Automotive.

Sherman Giles 2026.08.21

     

These guys get it right! Location, quality of service and educating on what your vehicle needs and the follow up to ensure you’re satisfied after the service has been completed is exceptional. If you need an automotive service provider that’s relationship based that provides great service then I’d definitely recommend Vaughn Automotive!

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Reply from Vaughan Automotive 2026.08.21

Thank you so much for the wonderful review, Sherman! We're thrilled to hear that you appreciate our commitment to quality service and building lasting relationships with our clients. Educating our customers and ensuring their satisfaction is at the heart of what we do. We look forward to serving you and your vehicle for years to come!

Nicole Neeley 2026.08.20

     

They are always so friendly and very detailed. They spell out all the work that they think your vehicle needs with pictures and explanations as to how long your vehicle will last before the service is mandatory. I appreciate how thorough they are and the fact that they communicate with you every step of the way.

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Reply from Vaughan Automotive 2026.08.21

Thank you so much for the wonderful review, Nicole! We're thrilled to hear that you appreciate our thorough approach and detailed communication. Keeping you informed every step of the way is exactly what we aim for, and it means the world to know we're hitting the mark. We look forward to taking care of your vehicle for years to come!

Dorcas Wilcox 2026.08.19

     

Great job. This was my first time visiting and I will definitely return. Cody and the crew were professional, efficient and friendly. They gave me a realistic quote and completed work in time frame promised. No surprises…. Ps. - car ran much better when I picked it up.

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Reply from Vaughan Automotive 2026.08.19

Dorcas, thank you for the wonderful 5-star review! We're thrilled your first experience with Vaughan Automotive was such a positive one. Cody and the team work hard to provide clear, realistic estimates, quality repairs, and have your Mercedes-Benz ready when promised—with no surprises along the way.

Most importantly, we're glad to hear you could feel the difference in how your Mercedes drove when you picked it up! We truly appreciate your trust and look forward to taking care of you and your Mercedes for many years to come.

Dianna 2026.08.13

     

Vaughan always does a great job on my car repairs. I have not had any problems with the quality of their work.

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Reply from Vaughan Automotive 2026.01.08

Thank you so much for your wonderful review, Dianna and for your trust in us with both of your BMWs. It's our top priority to provide high-quality work and ensure our customers are satisfied. Your trust means a lot to us, and we look forward to continuing to serve you in the future! Safe driving!

1Alpha Charlie 2026.08.05

     

They always take great of my fleet. Top notch service!!!

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Reply from Vaughan Automotive 2026.08.06

Thank you for the 5-star review and for continuing to trust Vaughan Automotive with your fleet! Keeping multiple vehicles maintained and on the road requires a shop you can depend on, and we're grateful to be that team for you. We truly appreciate your continued business and look forward to keeping your fleet running strong!

indolysia alford 2026.08.03

     

They replaced my cylinder head and now my car dives better

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Reply from Vaughan Automotive 2026.08.06

Indolysia, thank you for the 5-star review! We're glad we could get your Audi running and driving better after the cylinder head replacement. That's a significant repair, and we truly appreciate you trusting Vaughan Automotive with the job. Thank you for your business, and we look forward to helping keep your Audi performing at its best!

Peter Davis 2026.07.27

     

Knowledgeable, friendly, clear and timely communication.

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Reply from Vaughan Automotive 2025.04.01

Hi Peter, thank you so much for your kind words! We're glad you appreciated our communication and service. Looking forward to assisting you again with your Jaguar at Vaughan Automotive. Safe travels!

Allan Webb 2026.07.27

     

Great experience nice friendly business the best customer service!!

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Reply from Vaughan Automotive 2026.07.28

Thank you, Allan, for taking the time to leave us a 5-star review! We're glad we could provide a great experience for you and your Mercedes-Benz. Our team works hard to offer honest service, fair pricing, and customer care that keeps people coming back. We truly appreciate your business and look forward to helping you with your Mercedes for many years to come!