Verified Company
Tyler was awesome from the start! He walked us through the project, explaining everything. We are so extremely happy!!
Over all annoyed. When ordering our building I contacted multiple companies and became fairly educated in the process. The gage thickness of my wall panels and structure was my top priority. My contact for USA buildings direct assured me that the wall panels where 24 gage. I multiple multiple times. Each time it was the same 24 gage. I asked for it to be written in the contract. I was reassured it was their company standard of 24 gage and they dont wright down the gages. After putting our down payment down and we started working with North Edge Steele (who is the actual production company) we learned the gage would be inface 29 gage. Im sure the building will be nice just the same. Its just the principle we where mislead when ordering an working eith the company. Very Disappointed.
Reply from USA Buildings Direct
I’m really sorry to hear about your experience and the miscommunication regarding the wall panel gauge. It’s understandable to feel frustrated after being reassured multiple times about specific details that were important to you. We strive for transparency, and it's disappointing to learn that we fell short in this instance. Thank you for bringing this to our attention. Your feedback is valuable, and we will work to improve our communication going forward. If there’s anything else we can do to address your concerns, please let us know.
I have not got my carport yet. But the salesman, Caleb Rose was very nice. He answered all my question.
And now just waiting for delivery and set up.
Reply from USA Buildings Direct
It’s great to hear that Caleb was nice and helpful while answering all your questions! The wait for delivery and setup can be tough, but it sounds like you’re in good hands. Thanks for sharing your experience!
So far the buying process has been a breeze. Tyler Tennyson has made it so easy to do. Basically did all of it in a day and that day was supposed be his day off. Thank you again Tyler for being a great person. I will update when building is completed
Reply from USA Buildings Direct
It sounds like Tyler has been a tremendous help in making the buying process a breeze! Thank you for sharing this positive experience, and we look forward to hearing your update once the building is completed!
We had a wonderfull experience working with Lee. We could definatly tell he was experienced. He reviewed all our options with us, and was great at going over any details,questions, or concerns we had. Highly recomend working with him if your not sure if this is the option for you. We were able to customize a product that he instilled our confidence in of the duribility, for years to come with our investment. So pleased with our decision to choose USA Buildings Direct! Absolutely recomend.
Reply from USA Buildings Direct
It’s fantastic to hear that you had such a wonderful experience with Lee! His experience and attention to detail made a big difference in helping you feel confident about your decision. Customizing a product that you’re happy with is key, and it’s great to know you’re pleased with your choice to go with USA Buildings Direct. Thanks for the strong recommendation!
Ordering my garage was quick and easy.
Reply from USA Buildings Direct
We try our best to stay respectful of your project pace and to keep things transparent! Thank you!
My sales person Tyler was very knowledgeable, polite, and not pushy. Any questions I had he answered immediately. I'm very confident I chose the right company for my building.
Reply from USA Buildings Direct
Your confidence in choosing the right company makes us really happy—thanks for sharing!
Customer service is impeccable with USA Buildings! Especially after communicating and creating a building with Kim! She has been not only a great representative for your Company, she is genuinely a very good person!
Reply from USA Buildings Direct
Thank you for sharing, it’s wonderful to hear that you had such a great experience with us! Kim is an exceptional representative who truly cares about her customers. Your kind words about her make a big difference.
Kim was great to work with. She went above and beyond to help make this project easy! She answered all my questions and helped with all my needs. Kim was very knowledgeable, helpful, and patient with my build. Can't wait the project to start and be finished.
Reply from USA Buildings Direct
Going above and beyond to make the project easy truly shows her dedication. Her knowledge, help, and patience really make a difference. Exciting times ahead as you wait for the project to start and finish—thanks for sharing your experience!
