uMake.ca - Waterjet - CNC Machining - Laser Cutting - Découpe Laser - Jet d'eau Reviews

Keerat Kaur 2025.11.18

     

I believe in taking the time to leave reviews for organizations and companies that go above and beyond and I feel like Umake truly did this for me. I live in Burnaby BC, whereas Umake is based on QC, yet they were still the best service I found. I had a 4' x 8' sheet to laser cut with multiple pieces in it (some very delicate). My main point of contact at Umake was a gentleman named Luke and my highlights of working with him were 1)prompt reply after initial contact via website form 2)him understanding my project and files without needing to overexplain myself and him also being organized with some of my file changes 3)quick turnaround time for the actual job 4)quick shipping across the country 5)advice on which material would be best for my project 6)all pieces arriving well-packaged and intact within 2 weeks of first point of contact 7) very reasonable pricing. These are just to name a few. My studio is currently filled with the delicious scent of freshly laser-cut plywood and I could not be more thankful. Will be working with this team again!

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Richard Caron 2025.11.10

     

Service professionel et rapide. Prix compétitif. Précision dans les découpes.

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Simon Charles DuBerger 2025.09.25

     

Service rapide. J’ai fait appel à leur service de découpage au laser pour une plaque d’acier. Le résultat est à la hauteur de mes attentes 👍

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Magali Bebronne 2025.09.25

     

Nous avons eu plusieurs bonnes expériences au cours des années, jusqu'à 2025 : uMake s'est trompé de version de fichier et a imprimé un produit avec une erreur. Plusieurs semaines, courriels et appels plus tard, toujours aucune réponse à nos demandes de correction. Ce serait la moindre des choses de retourner nos messages pour pouvoir trouver une solution...

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Guillaume Désy 2025.09.05

     

Demandes de soumission faite par leur site web, réponses un peu longues, prix élevés, mais justification pertinente.

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Kate Schroeder 2025.08.13

     

I don't normally like to leave a poor review, and based on all of the other positive reviews, I was surprised by my experience a couple of weeks back. At first it seemed like this was going to be a great experience, as I called and spoke with someone regarding my laser-cutting needs. I was told to email more of the specifics of my project, which I did. I did not receive a response by the time they closed that day, so I resent my email to the email address I was given by the person on the phone, plus to the email on the website for quotes, also requesting them to confirm they received my email. I also called the next morning and left a message (I may have even left two phone messages) that I had sent my project via email and wanted to confirm it had been received. Sadly, I did not receive any response at all to my phone calls, nor to my emails, hence the 1-star review.

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Bruno FALDUTO 2025.07.10

     

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Marcel Farrés Franch 2025.06.18

     

Amazing service, super reliable top notch quality :) Big recommendation!

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Reply from uMake.ca - Waterjet - CNC Machining - Laser Cutting - Découpe Laser - Jet d'eau 2025.06.19

A big thank you Marcel, a pleasure to work with you. - Un grand merci Marcel, un plaisir de travailler avec toi.

Sophie Dupuis 2025.06.05

     

Merci Marie-Pier pour ton temps, solutions et excellent service. J'ai fais faire plusieurs créations par Umake et je suis satisfaite de chacune d'elle. En plus de m'aider à trouver des solutions pour un problème qui ne venait pas d'eux. 🙏

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Reply from uMake.ca - Waterjet - CNC Machining - Laser Cutting - Découpe Laser - Jet d'eau 2025.06.19

merci pour vos gentils mots sophie, nous avons toujours plaisir à travailler avec vous

Morgan 2025.05.08

     

I had 100 pieces of custom engraved and cut acrylic for work, the turnaround time is basically immediate and the product was fantastic.

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David Sauvé 2025.05.06

     

Bon service!

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Stephen Chang 2025.03.16

     

Definitely would recommend! Working with UMake was a very pleasant experience. They responded very promptly to emails and I was very pleased with the final product. It was also really nice chatting with Marco about the ambitious projects they have been tasked with in the past.

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Mitch 2025.03.15

     

We had some signs made up and the quality was excellent and the price very reasonable. Would recommend!

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Claude Lebeuf 2025.03.07

     

J'ai fait graver le nom de mes petits-enfants sur le manche en bois d'olivier de couteaux Opinel. J'ai choisi un style de caractères à mon goût et, malgré l'irrégularité de la surface du manche, la gravure est impeccable et semble avoir été faite par la manufacturier. J'ai été ravie par l'accueil de l'équipe et le soin qu'ils ont apporté à ma toute petite commande !

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Uncle Paul 2025.03.04

     

Très bonne expérience avec Umake. Soumission rapide et précise, temps de production incroyable et résultat super beau (pièces de bois à la découpe cnc ). L’équipe de Umake est très professionnelle et agréable avec qui faire affaires ! À recommander sans hésitation pour petits ou gros projets

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Jaime Samuel Arseneau-Florian 2025.02.25

     

Excellent service !!! Une idée n’est pas un problème mais bien plusieurs solutions.

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Kenzo Niwa 2025.02.21

     

This is an excellent fabrication shop. Marco, our point person, was knowledgeable and easy to work with. In addition, response and turnaround time was impressive! Thank you ☺️

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noe lainesse 2024.10.09

     

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John Wood 2024.10.07

     

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Pierre Teyssedre 2024.09.27

     

Super nice experience. Very professional and very helpful. There was issue with my files and they were able to help me out to solve it. 100% satisfied!!!

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Reply from uMake.ca - Waterjet - CNC Machining - Laser Cutting - Découpe Laser - Jet d'eau 2024.10.04

Hi Pierre,
Thank you for your kind words. We greatly appreciate working with you.
Cheers