We couldn't have been more impressed with the customer service which we received from the mortgage advisor who dealt with our affairs, Chris Roberts. Chris was extremely professional, knowledgeable, patient, courteous and friendly and we were so impressed with his customer service skills. He explained our options to us in a very clear manner and he answered any questions we had in a clear and understandable way. We left our first consultation feeling like we had been treated well and that Chris was fantastic at his job. He dealt with our affairs in a very efficient way and was able to offer us a number of great remortgage options.
We would recommend the UK Mortgage Centre to anyone. We were so impressed with the service it offered.
I recommend UKMC highly for anyone looking for remortgage. Because We received a wonderful service from the beginning to completion. Complete process went smoothly, I thank Eri from the bottom of my heart for all of her Fantastic service she is very kind and understanding friendly.
PriyaSanjeev.
Reply from UK Mortgage Centre
2025.08.28
Thank you so much Priya π
Excellent Service and Expert Advice
Excellent service from Sam at The UK Mortgage Centre, Warrington. He gave us great advice and made the whole process simple and stress-free. Everything was handled quickly and efficiently, and his knowledge and professionalism were clear throughout. We met online, which suited our schedules perfectly. All in all β a seamless experience with someone who really knows his stuff. Highly recommended!
Date of experience: 28 October, 2025
Date of experience: 28 October, 2025
Hannah has been assisting me in trying to reduce my Life Insurance premiums. She is lovely by nature, very patient and understanding, has gone above and beyond and nothing has been too much trouble. She's very good at what she does, reliable and a great communicator, and I am grateful for all of the time and effort she has put in to help me. Highly recommend.
Eri has been extremely helpful during the purchase of my property, covering the mortgage and life insurance. I haven't had to worry about any of that aspect. The communication has been excellent throughout and I had frequent updates through the process, with an application for a reduced mortgage rate when the base rates dropped, which was a nice bonus.
Reply from UK Mortgage Centre
2025.10.21
We're so glad Eri was able to make the process smooth and keep you updated throughout π Wishing you all the best in your new home
I had an excellent experience working with Eri Nani from UK Mortgage Centre. She was extremely supportive and professional throughout the process, taking the time to clearly explain everything related to debt consolidation, mortgage options, and life insurance advice. Her guidance made what initially felt like a complex process very straightforward and easy to understand. I really appreciated her patience, transparency, and genuine care in helping me find the best solution for my needs. Highly recommend Eri for anyone looking for expert mortgage or financial advice!
Reply from UK Mortgage Centre
2025.10.15
Thanks, Housnah! If you ever need further assistance, donβt hesitate to reach out π
We are grateful for the assistance we got from Chris as first-time buyers we were clueless about how the process of getting a mortgage works. Chris was very quick to reply to any questions we had and he was very patient and understanding. Chris was always explaining everything to us, calling us to hear if we had any questions, and explaining in simple terms the Mortgage application process.
Really happy with Chris and his team's help and guidance we can 100% recommend him
Edith and Tafadzwa
Reply from UK Mortgage Centre
2025.10.15
Thank you so much, Edith and Tafadzwa! We're thrilled to hear Chris made your first-time buying experience smooth and clear π Wishing you all the best in your new chapter ahead π‘
At the end of my tether I was introduced to Sam from UKMC.
Previous advisors had failed to find me any deals worth looking at and I was feeling most despondent. Destined to continue paying waaaay too much for my mortgage.
It took a bit of juggling, but in a matter of a few weeks Sam found me a deal and helped secure it with a lender who would never have looked at me previously.
I am now massively better off and have some spare money to spend on living my life again.
I couldnβt be more grateful π
Thank you π€©
Reply from UK Mortgage Centre
2025.10.15
Thank you so much, Jill! We're thrilled Sam could turn things around for you and help secure a deal that makes such a positive difference π If you ever need anything else, you know where to find us! π
Amazing Hannah. Managed to put me on income insurance when no one else did (health problems). Very good communication, energy and professional. Thank you Hannah Cope
Reply from UK Mortgage Centre
2025.09.30
Thanks so much, Karolina! We're thrilled to hear Hannah was able to help you when others couldn't ππ
Luke Thomas guided us through every detail and option to make life much easier for my mum. Explained everything in simple terms. Fast service too. would always recommend.
Reply from UK Mortgage Centre
2025.09.30
Thanks Carol! We're so happy Luke could make things easier for your mum and help out in a clear and simple wayπ
We went through Hannah at UK Mortgage Centre to secure our Life Insurance. With some underlying health conditions, we'd been led to believe we wouldn't be able to get life insurance and after a few disastrous attempts were ready to give up. Hannah was incredibly knowledgable and from the start she was confident she could get a policy in place for us. She persevered while our GPs took their time getting documentation back but we eventually got a policy sorted as well as Family Income Policy which we hadn't previously considered. The peace of mind from having our finances in order, should the worst happen, is amazing and we're so grateful to Hannah for all her help and guidance through the process.
Reply from UK Mortgage Centre
2025.09.22
Thanks Christopher π We're so pleased Hannah could help! we're here if you need anything else π
Will has been great right from the start, explained everything clearly so we had no worries or questions about the process and kept us fully up to date every step of the way
Reply from UK Mortgage Centre
2025.09.05
Thanks Josh π It's always our goal to make things as smooth and worry-free as possible!