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Mesra patient 👍🏻mknan yg disediakn ntuk patient pon agak 5 star. Cume portion ntuk diet. Ahli rehab sporting n baik. Latihan n lyanan sngat perform. Terimakasih pd semua ahli rehab ucsi. Latihan trsusun n efektif. Wad tmpat tnggl selesa teruk mcm duk hotel cameron🤣 sngat recommended.🫡
Reply from UCSI Hospital
2025.11.24
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
Good service helpfull and patience ms.suhaili customer assistance service thanks for help to assist my madam Muriele de Souza🙂🙂🙂
Reply from UCSI Hospital
2025.11.24
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
I had a truly wonderful experience at UCSI Hospital. I would like to express my heartfelt gratitude to Dr. Sakhtiswaran, who calmly reassured me, explained everything clearly and made sure the entire process was smooth and comfortable. His kindness really helped ease my fears.
A BIG BIG thank you to Tan Sri Dr. Noor Hisham, he is truly the best. His skill is exceptional and indeed he has magical hands. Despite his incredibly busy schedule, he still takes time to attend to his patients, listen attentively, provide comfort and show genuine care. He made sure I was doing well every step of the way. I am extremely satisfied with how my thyroid surgery went and my collar incision was beautifully and professionally done by Tan Sri.
My appreciation also goes to Shamini, who assisted me with such efficiency, patience and warmth throughout my journey.
A HUGE thank you to Dr. Peggy, whose positive energy immediately eased my nervousness. I was very scared before the surgery, but her reassuring presence helped me calm down so much.
Thank you as well to Dr. Sharmini for her attentive care and kindness.
And a special thank you to all the nurses, who took such gentle, attentive and patient care of me throughout my stay. Their warmth and dedication truly made a big difference in my recovery.
Overall, I am deeply grateful to the ENTIRE team at UCSI Hospital. Their professionalism, compassion and dedication made a very difficult experience so much easier for me. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Reply from UCSI Hospital
2025.11.24
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
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Had a great session with therapist Ms Ann at T&CM. She does her work with so much heart and is very professional. Really satisfied with the service. Will definitely come again for another session! 🩷
Reply from UCSI Hospital
2025.11.24
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
Punyai staff yang jiwa mesra dan 2 staff optimum farra dan nisa sentiasa beramah mesra dan menunjukkan pengalaman dalam bidang marketing produk.Tq Tahniah
-Khairul Maybank Bidor(Sales Marketing)
Reply from UCSI Hospital
2025.11.24
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
Medical Records Department
Anathi is an excellent staff member. She is very humble, and whenever we call, she always answers and provides full support. She service is truly outstanding. Thank you, Anathi, for your dedication and helpful attitude.
Reply from UCSI Hospital
2025.11.24
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
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Good service optimum staff ( Ms Anusya) product is very good 👍👍👍
Reply from UCSI Hospital
2025.11.14
Dear Ms Jenny, Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
very best hospital ❤️ dr.siva ,staff nurse loga ,staff nurse farah very best service by them love it
Reply from UCSI Hospital
2025.11.14
Dear Nava, Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
Dr. Ikmal is a very professional doctor, the service is good, he is good in explaination of my condition.
Reply from UCSI Hospital
2025.11.14
Dear Yau Ah Kam, Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
Nur Intan of Customer Care is very customer focus from scheduling of appointment and assists well when I am at UCSI. Also, to commend the staff of Dr Cyril Mohan Kumar, service oriented and customer friendly same with Nur Intan of Customer Care.
Reply from UCSI Hospital
2025.11.14
Dear Mr Samuel, Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
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I had a great experience at UCSI hospital. The service was excellent. Mr Balan, the physiotherapist was very professional and caring throughout the session. Ms Intan from customer service was also very friendly and helpful, making the whole process
smooth and pleasant. Thank you for the wonderful service !
Reply from UCSI Hospital
2025.11.14
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
Alhamdulillah sy bru saje selesai menjalani fisiotrapi di ucsi selama sebulan.Terima kasih yg x terhingga pd cikgu2 yg di hormati,cikgu siti,cikgu hana,cikgu nurul(yg garang tp baik hati)misses lee (yg lemah lembut n cool) dn x lupa jg bro farhan yg x byk ckp.Dan yg terutama doktor thana n doktor uma,YOU ALL THE BEST!X lupa jg pd staff2,nurse2 yg ramah n friendly tq.selama 1 bln di ucsi byk yg sy dh belajar dn byk perubahan pd diri sy.Terima kasih cikgu2 kerana sabar melayan kerenah sy.Pd kwn2 yg sama2 menjalani fisio bersama kau org mmng terbaik...smuga cepat sembuh ye.Ucsi mmng terbaik dn akan ttap di hati ❤️
Reply from UCSI Hospital
2025.11.14
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
My first impression was bad so we did not proceed any further. Only 2 dissatisfaction.
1. Receptionist was more concerned about her personal life which I do not deny her rights to do so. Management made her work on the day she is supposed to be on leave. So I would only blame the management
2. Hospital rules to NOT allow parents to be with child when they put line or the drips injection in layman term. We have been to KPJ many a times and they let parents to be together for moral support. Unfortunately, here they did a pretty bad job detecting the nerve. Personal opinion, no matter technology usage such as the light to find the nerve, human touch is crucial for knowing the best nerve. Here, humanly touch is ignored and dependency on tech is high - I condone that.
We were out of there in no time to ensure the health of daughter is a priority
Reply from UCSI Hospital
2025.11.14
Dear Thirunavin, Thank you for your feedback. We appreciate you taking the time to share your experience with us. Your comments are valuable and will be reviewed as part of our ongoing efforts to improve. If you need any assistance, please reach us at 06-648 8888 or info@ucsihospital.com
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Im really unsatisfied service with the cafeteria counter girl.i just ordered boiled eggs around 10.27am.. im waiting has been almost 30 minutes.. she’s not prepared anything for us..she’s give priority to their favourite person who works at the same hospital and chatting with them for a long time.when I questioned her she behaved very rude and returned her own money to us and ask us to out from cafeteria..really disappointed. As a patient im really feel bad with her behaviour.
Reply from UCSI Hospital
2025.11.14
Dear Puvanah, Thank you for your feedback. We appreciate you taking the time to share your experience with us. Your comments are valuable and will be reviewed as part of our ongoing efforts to improve. If you need any assistance, please reach us at 06-648 8888 or info@ucsihospital.com
I would like to give a big thank you to the Medical Record Department at UCSI Hospital. Their service is excellent — reports are prepared very fast, and the staff are very helpful and professional. Special thanks to Ms. Ananthi for her kind assistance and efficiency. Truly appreciate the great service!
Reply from UCSI Hospital
2025.11.14
Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to welcoming you back whenever you need our services. Thank you
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