Ubuntu Travel

Ubuntu Travel Reviews

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5.0 | 118 reviews
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Brianna Gleason
Brianna Gleason 2026.09.23
From the very first zoom call with Leah to the detailed itinerary that Jenna put together to the boots on the ground communication from Jacinta, Mandie, Nyameka and the whole team we had the most incredible first safari experience in Kenya thanks to Ubuntu. They put us up in the most iconic tents with staff that went above and beyond to make sure we had a memorable experience. Our plane transfers from lodge to lodge were seamless and very easy to navigate. We had the absolute best safari vacation and we owe that to Ubuntu!
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Reply from Ubuntu Travel 2026.09.25
Thank you so much for this wonderful review! We’re thrilled that your first safari experience in Kenya was everything you hoped for. It was a pleasure to plan your journey and have our incredible on-the-ground team supporting you along the way. We’re especially happy to hear that the lodge stays and seamless transfers allowed you to simply relax and enjoy the adventure. Thank you for trusting Ubuntu with such a special first safari—we hope it’s the first of many! 🦁
Kelly Mordecai
Kelly Mordecai 2026.09.18
We worked with Ubuntu to plan our honeymoon, and throughout the entire process, we experienced such wonderful customer service. With so many things pulling us in different directions between wedding planning, our personal lives, and work, there were definitely times when our responses and decisions took longer than expected. No matter how long an email sat in our inbox, though, the Ubuntu team was always quick to respond. They patiently answered all of our questions, no matter how silly, and consistently provided helpful specifics, whether that was a direct link or step-by-step instructions. We really appreciated that the team focused on giving us the information we needed to make informed decisions without ever making the process feel like a sales pitch. They were respectful and realistic when it came to conversations about our budget while still making sure they were creating the best experience possible for us. Once we arrived in Africa, the experience continued to be top-notch. The accommodations were beautiful, and every staff member we interacted with was professional, welcoming, and went above and beyond to make our trip memorable. Having all of our airport transfers and domestic travel taken care of was such a relief and exactly what we needed after the chaos of wedding planning. We would recommend working with Ubuntu to anyone we know who is planning a trip to Africa. They made the entire experience seamless, stress-free, and incredibly memorable. We are so grateful for the role they played in making our honeymoon so special.
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Reply from Ubuntu Travel 2026.09.21
Thank you so much for this incredibly thoughtful review! It was such an pleasure to help plan your honeymoon, especially during such a busy and exciting time in your lives. We’re thrilled to hear that our team made the planning process feel easy and supportive, and that once you arrived in Africa, you could simply relax and enjoy every moment. We’re so grateful you trusted Ubuntu with such a special journey!
Christopher Tower
Christopher Tower 2026.09.18
We just arrived home from a 31 day epic adventure in Africa. We covered SA (Cape Town and surrounds), Singita at Sabi Sands, Vumbura Plains in the Okavango Delta, Joburg, Vic Falls Zimbabwe, Tanzania (Nomad at Ngorongoro Crater, Serengeti and Tarangire National Parks), Rwanda (Kigali and Singita at Volcanoes National Park). Ubuntu did an absolutely amazing job in arranging the trip. They were with us every step of the way. Excellent team and service! CDT
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Reply from Ubuntu Travel 2026.09.18
Thank you so much for sharing this wonderful review! It was truly a delight to work with you to plan this incredible journey across 5 countries; we’re so honored to have been part of it! With so many destinations, lodges, flights, and moving pieces, we’re thrilled to hear that you felt supported every step of the way. It was a pleasure helping bring this epic adventure to life, and we’re so grateful for your kind words about our team!
Carol Loftus
Carol Loftus 2026.09.16
Could not ask for a better safari firm. No stone is left unturned and you always feel like you can get answers, day or night! This is my second time using Ubuntu and I highly recommend them.
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Reply from Ubuntu Travel 2026.09.16
Thank you so much for your wonderful review and, especially, for trusting Ubuntu with your travels for a second time! We’re so grateful to know that you felt supported every step of the way and had peace of mind knowing our team was always available. Your continued trust and recommendation mean the world to us. We can’t wait to plan your next adventure!
Kyle Song
Kyle Song 2026.09.13
Absolute 1st class travel planning. We had the most amazing and memorable trip, and as a person who likes to travel plan myself, this trip had so many moving parts there's no way I could have tackled it. I'd give Ubuntu an 11/10 rating if I could. They made our travel seamless, relaxed, and delivered the most incredible experience. 100% we will use them again.
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Reply from Ubuntu Travel 2026.09.14
Thank you so much for this incredible review! We’re thrilled to hear that your journey felt seamless and relaxed, especially with so many moving pieces involved. We’re so grateful you trusted Ubuntu to handle the details and create such a memorable experience. We can’t wait to plan your next adventure!
Lindsey Colner
Lindsey Colner 2026.09.12
We had the BEST experience with Ubuntu planning our South Africa trip! From the beginning, they were so easy to work with and were amazing at communicating with us both before and during the trip. They put together the perfect itinerary for us with safari at two different lodges, time on Benguerra Island, and we even decided to add Franschhoek a couple of months before we left. They made everything so easy and somehow managed to make the entire trip feel completely seamless. One of the biggest things that stood out was how responsive they were when we had our international flight canceled. I literally just had to send them a WhatsApp message with our new flight information, and they immediately took care of rearranging everything for us. We never had to stress about figuring out transfers or logistics ourselves. They even had porters meet us at every airport, so we barely had to think about our luggage or where we were supposed to go. We truly felt taken care of every step of the way. It was honestly the trip of a lifetime, and we couldn’t have asked for a better experience. We are already talking about when we can go back and will 100% be using Ubuntu again to plan our next trip. Highly, highly recommend them!
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Reply from Ubuntu Travel 2026.09.18
Thank you so much for this incredible review! We’re thrilled to hear that your South Africa journey felt seamless and stress-free. We’re especially glad we could step in quickly when your international flight was canceled and keep everything on track for you. It was such a pleasure to plan this special trip, and knowing you’re already thinking about the next adventure means the world to us. We can’t wait to welcome you back!
Tawanda Mukora
Tawanda Mukora 2026.09.01
Fantastic service
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K. O.
K. O. 2026.08.19
What an incredible South Africa trip Ubuntu planned for my wife and I! Ubuntu set us up with full-day guided Peninsula and Winelands tours during our few days in Cape Town, followed by four days of Safari game drives at the Savanna Lodge within the Sabi Sands Nature Reserve. A huge thank you to Ubuntu for finding a perfect balance/mix of fun activities and relaxed downtime throughout out trip! Ubuntu took care of all the travel logistics once we got down to South Africa. Ubuntu set us up with our Guest Experience Liaison that would check-in with us ever couple of days and was available on call if we needed any sort of logistical support. We didn't end up needing to lean on our liaison since everything went so smoothly, but surely felt we had all the support we needed had something come up. We know we will be utilizing Ubuntu the next time we travel to Africa and highly recommend Ubuntu to anyone else planning a trip to Africa!
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Reply from Ubuntu Travel 2026.08.21
Thank you so much for your wonderful review! We’re thrilled to hear that your South Africa journey struck the perfect balance of adventure and relaxation. It means so much to know that the tours, safari, seamless logistics, and support throughout your trip allowed you to simply enjoy the experience. We truly appreciate your recommendation and can’t wait to help plan your next African adventure!
Eddie Nunns
Eddie Nunns 2026.08.12
From the plains of the Serengeti to the shores of Zanzibar, Ubuntu Travel designed an unforgettable Tanzanian package to celebrate a milestone birthday. I was especially grateful that they embraced this solo traveler and ensured that every detail was planned out in advance, making this a trip of a lifetime.
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Reply from Ubuntu Travel 2026.08.14
Thank you so much for your wonderful review! We’re thrilled to hear that your milestone birthday trip through Tanzania was such an unforgettable experience. It was an honor to help create a seamless and personalized adventure for you as a solo traveler, from the Serengeti to Zanzibar. We’re so grateful you trusted Ubuntu with this special celebration!
Kristin Titov
Kristin Titov 2026.07.24
Ubuntu Travel planned the most epic safari vacay for my husband and in Tanzania. We loved every place we stayed and every detail was taken care of! Their communication was exceptional! 100 out of 10!
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Reply from Ubuntu Travel 2026.07.24
Thank you so much for your amazing review! We're thrilled to hear that your Tanzania safari was everything you hoped for and that you loved every lodge and experience along the way. Knowing that our planning and communication helped make your trip seamless means so much to our team. We truly appreciate your kind words and hope to help you plan another unforgettable adventure!
Trisha Black
Trisha Black 2026.07.15
Best vacation of our lives!! My husband and I booked with Ubuntu for an unforgettable vacation to Kenya, Tanzania, and Zanzibar this past June. The experience and support of Ubuntu was beyond our wildest dreams. We had first class, 5 star luxury service from start to finish. Jenna was absolutely amazing and was always a text, email or phone call away to answer our 100s of questions we had during the planning process. Owner's, Kyle and Leah were so kind as to even share links with my husband and I from some of their favorite stores so we could look safari chic. The care and support we were given during this entire vacation were top tier. The vacation itself was so personal, intimate and beautiful. The accommodations were breathtaking. Every lodge and camp left us speechless other than uttering the word, WOW, over and over. The service and staff at the lodges and camps were first class and luxurious. I didn't know a tented camp could be so fancy. I could have never dreamed of having a hot shower in the middle of the Serengeti with fresh French pressed African coffee brought to our tent every morning, or a 3 course breakfast with fresh fruit smoothies in the Masai Mara. We felt connected and so safe throughout our 3 week journey. The safaris were breathtaking and educational. You cannot describe how incredible this vacation is, you have to experience it and Ubuntu gave us a vacation of a lifetime. I cannot recommend Ubuntu enough to anyone looking to book a luxury African vacation. They did the hard work for us all the way down to sending us our beautifully embroidered Ubuntu duffle bag. Great customer service, great company, great people!
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Reply from Ubuntu Travel 2026.07.16
Thank you so much for this incredible review! We’re absolutely thrilled that your journey through Kenya, Tanzania, and Zanzibar was the vacation of a lifetime. It was such a pleasure helping you plan every detail, and we’re so glad you felt supported every step of the way. Hearing that the lodges, safari experiences, and special touches exceeded your expectations means the world to our team. Thank you for trusting Ubuntu with such a meaningful adventure—we truly appreciate your recommendation and hope to welcome you back to Africa one day!
Kristil Robarts
Kristil Robarts 2026.07.10
We loved working with Ubuntu. From start to finish they were easy to work with. They really listened to what we wanted and planned the perfect trip. Their support in getting ready and throughout our trip was truly excellent (they really took great care of us). We had a flight cancelled and they went all out to get us back on track so we did not miss a thing. Their planning, work and local partners on the ground really allowed us to relax and be present. We had the trip of a lifetime and would absolutely use them again. Highly recommend.
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Reply from Ubuntu Travel 2026.07.13
Thank you so much for your wonderful review! We’re thrilled to hear that you felt so well taken care of from start to finish. While flight disruptions are never fun, we’re so glad we could help get everything back on track so you could enjoy every moment of your trip. Your kind words and recommendation mean the world to us, and we’d be honored to help plan your next adventure!
Kimberly Ogle
Kimberly Ogle 2026.06.21
Wow! Ubuntu Travel planned the most amazing trip to Uganda for me. I cannot say enough good things about the meticulous planning they provided. Not only were they superb in planning, they also checked in while I was on my trip. The lodges I stayed at were spectacular, my guide seemed hand picked just for me and the scenery was beautiful and the food was 5 star quality. It was the most amazing trip of a lifetime. I am hoping to go back to Uganda someday. I definitely am going back to Africa and there is no doubt that I will be using Ubuntu Travel to plan my trip! I cannot imagine ever using anyone but Ubuntu for travel to Africa.
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Reply from Ubuntu Travel 2026.06.22
Thank you so much for this wonderful review! We’re thrilled to hear that your Uganda adventure was such a memorable experience and that every detail—making for a truly special trip! It was our pleasure to support you throughout the journey, and we’re honored that you trust Ubuntu for your future travels to Africa. We can’t wait to help you plan your next adventure!
Sayre Evan Swarztrauber
Sayre Evan Swarztrauber 2026.03.14
Ubuntu planned our honeymoon to Tanzania recently and it was the greatest trip of our lives--and it's not even close. From start to finish, everything was taken care of. Ubuntu plans the type of trip where you don't even have to think--travel stress is off the table. After a brief call to discuss options, we had an itinerary sent to us with the perfect combination of safari and beach. If you've come across Ubuntu, you're done searching. Just do it. At the end of our trip, my wife and I agreed: "If this is the best trip we ever take for the rest of our lives, we're okay with that."
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Reply from Ubuntu Travel 2026.03.16
Thank you so much for this incredible review! We’re truly honored to have helped plan such a meaningful honeymoon and are thrilled to hear it was the greatest trip of your lives. Creating a seamless experience where you could simply enjoy every moment is exactly what we strive for. Your kind words mean the world to our team, and we’re so grateful you trusted us with such a special journey!
Nicole Papadopoulos
Nicole Papadopoulos 2026.01.02
We had the trip of a lifetime on our honeymoon thanks to Kyle, Jenna, and the Ubuntu team! Every detail was thought of and the lodges/resorts they recommended were absolutely incredible. We especially adored our guide Hassan at Lemala!! After planning a 2-day wedding, it was incredible to have every logistic thought of and taken care of. A member of the Ubuntu team was reachable at all times while in Africa which was wonderful. I am counting down until we can find another excuse to get back to Africa and use Ubuntu again!!
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Reply from Ubuntu Travel 2026.01.02
Thank you so much for your kind words! We’re thrilled to hear your honeymoon was truly a trip of a lifetime and that every detail—from the logistics to the incredible lodges—came together seamlessly. We can’t wait to help you find that next excuse to return to Africa!
Marie-Christine Deschamps
Marie-Christine Deschamps 2025.12.30
We rarely work with tour operator, but for Africa we were recommended Ubuntu Travel. After talking with them and sharing our expectations — especially wanting diverse landscapes, unique experiences, and lots of safaris — they created an amazing 18-day itinerary for us. We took 11 internal flights, and they delivered 100%. The trip was perfectly planned without a single flaw. Everything I wanted to see and do — and so much more — was included. Every place had its own magical moments. It was truly a wonderful trip. We are very grateful for Ubuntu Travel. They are extremely professional and have an incredible network of contacts, making it easy to reach people whenever needed. If you want a magical trip with superb organization and exceptional service, we highly recommend Ubuntu Travel without any doubt.
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Reply from Ubuntu Travel 2026.01.02
Thank you so much for this incredible review! We’re honored that you trusted us with such an important and complex journey, and we’re thrilled to hear the itinerary delivered everything you hoped for—and more. Creating a trip with so much variety and seamless logistics was a pleasure, and it means the world to know it felt truly magical!
Samantha Ciccone
Samantha Ciccone 2025.12.17
We had the honeymoon of our DREAMS in Africa thanks to the Ubuntu team! We had never hired travel planners before, but because of the nature of this trip along with planning a wedding, we knew we didn't have the capacity to plan it on our own. We are so happy that we hired Ubuntu! They made our experience seamless and so easy for us. We traveled to 4 different countries and didn't have to think about getting from one place to the next, we had someone guiding us every step of the way. They customized the experience based on what we wanted to see and do, and it was perfect for us. The lodges they recommended were absolutely incredible and exceeded all (already very high) expectations! We will definitely be back to Africa, and will hire the Ubuntu team again!
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Reply from Ubuntu Travel 2025.12.18
Thank you so much for this beautiful review! We’re absolutely thrilled to hear that your honeymoon was everything you dreamed of and more. It was such a joy to take the planning off your plate and create a seamless, customized journey across Africa for you. Knowing the lodges and experiences exceeded your expectations means the world to our team. We can’t wait to welcome you back to Africa and help plan your next adventure!
R Dill
R Dill 2025.12.11
Ubuntu planned an unforgettable adventure for us! Our group was made up of two families of 5, one from LA and one from DC, and Leah and her team made the process incredibly easy! From the very beginning, when we didn't even really know where we wanted to go in Africa, or what we wanted to do, Leah worked with us and made so many amazing suggestions. Since none of us had ever been to Africa, we had a lot of questions, and Leah & Jenna were incredibly helpful and informative throughout the entire process. With so many people to please, I don't know how they managed to create such a perfect trip for all of us. The lodges they recommended were wonderful, we were taken care of so well the entire trip, and we have so many once in a lifetime memories! Thank you to Leah, Jenna and the team.
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Reply from Ubuntu Travel 2025.12.11
Thank you so much for this wonderful review! Planning such a special trip for both families was an absolute pleasure, and we’re thrilled to hear that everyone had an unforgettable experience. Leah and Jenna loved guiding you through the process and finding the perfect balance for your group. We’re so grateful you trusted us with this adventure — and we’re delighted it delivered so many once-in-a-lifetime memories!
SW
SW 2025.12.11
The Most Amazing Trip! Leah planned our incredible family adventure on very short notice, and we were blown away by how quickly she worked and how responsive she was throughout the entire process. Jenna and the whole Ubuntu team executed everything flawlessly. From the moment we landed in South Africa, through our quick adventure to Zambia, and back to South Africa, until our departure home, every single logistical detail was perfectly handled. The locations selected for us were impeccable, each with amazing staff who made us feel welcome and cared for. It was such a gift not having to think about any of the logistics — everything was taken care of, allowing us to truly sit back, relax, and enjoy our unforgettable safari vacation. It was the trip of a lifetime for our family of four (including two teenage girls), and one we will always cherish. We cannot recommend Ubuntu highly enough, and we absolutely cannot wait to have them plan another adventure for us in the future!
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Reply from Ubuntu Travel 2025.12.11
Thank you so much for this wonderful review! We’re thrilled to hear your family’s adventure came together so seamlessly, especially on such short notice. Leah, Jenna, and the whole team loved helping create a trip where you could simply relax and enjoy every moment. It means the world to hear it was a true “trip of a lifetime,” and we can’t wait to plan your next adventure whenever you’re ready!
Greg OLoughlin
Greg OLoughlin 2025.12.10
Ubuntu’s team did an amazing job tailoring and organizing our trip according to our wish list. It was such a great experience from the first phone call with Leah, to the fine tuning with Jenna before take-off, all the way through the completion of the trip. The camps, connections, guides were excellent and everything worked seamlessly and really allowed us to enjoy every minute of the trip. We cannot recommend Ubuntu enough to anybody wishing to have a special, custom trip! We will be back for another adventure soon.
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Reply from Ubuntu Travel 2025.12.10
Thank you so much for this wonderful review! We’re thrilled to hear that your experience—from the first call with Leah to the final details with me—felt seamless and truly tailored to your wish list. It’s fantastic to know the camps, guides, and logistics all came together to let you enjoy every moment. We’re grateful for your recommendation and can’t wait to welcome you back for your next adventure soon!

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