Turner's Keyboards

www.turnerskeyboards.com

Turner's Keyboards Reviews

EXCELLENT rating
5.0
372 reviews Verified
Turner's Keyboards
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Reviews ( 371 ) 5.0

Carol Powers
Carol Powers
2024.11.07
Very pleased with the care and expertise of Joel in tuning our treasured hundred-year-old upright piano. Excellent work!
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Susanne Christiani
Susanne Christiani
2024.11.06
Excellent and very friendly service. I am very happy.
Reply from Turner's Keyboards 2024.11.06
Your being very happy makes us very happy, Susanne!! Thank you so much for the 5 star rating and wonderful review of your experience with us. We appreciate the opportunity you gave us to be of service and would welcome the chance to do so again. Just give us a call and we'll be there! Warmest thanks, Lisa Turner Maddox
Cindy Wilkinson
Cindy Wilkinson
2024.10.24
The entire team at Turner’s is professional, friendly and totally customer-focused. They obviously work consistently to think of any possible way to serve their community and customers. I found the whole process of scheduling piano maintenance an easy one and the service was excellent. Turner’s is a treasure!
Reply from Turner's Keyboards 2022.09.28
Hi Cindy! High praise indeed coming from you! We love serving our community’s piano teachers and value what you do to help us bring the joy of learning to play the piano to so many. Thanks so much for the opportunity to be of service and helping us keep the music playing. Warmest, Lisa Turner Maddox
Bob the Baker
Bob the Baker
2024.10.24
Amazing services, never trusted a company to touch my piano in over twenty years until these super professionals.
Reply from Turner's Keyboards 2024.10.26
Hi there, Bob the Baker! ( love that!) We are honored you entrusted us with your prized piano. My crew takes a lot of pride in their job and realizes how special a piano can be to them. While it’s always nice to be recognized, it’s the type of service you should receive and we are delighted that we exceeded your expectations. Thanks so much for taking the time to give us your review and 5 Star rating. Please let us know if we can take care of tuning your piano . Our piano tuner, just like our moving crew, constantly receives 5 stars on his work, too! Call on us anytime! Warmest thanks, Lisa Turner Maddox
Clara Park
Clara Park
2024.10.17
We’ve had nothing but the most positive experiences at Turner’s Keyboards. It is a joy to work with Lisa, Eric, and the entire staff there, who are so knowledgeable and dedicated; they will leave no stone unturned until you are completely satisfied with your purchase. Turner’s Keyboards is a treasure in Augusta. Their commitment to quality, care, and service is unmatched, and we are so fortunate to have only one of two Steinway dealers in GA right here in our community. Their contribution to musical culture and education sets them apart, as we see their involvement in so many projects both large and small, that focus on expanding musical quality and accessibility in Augusta. Turner’s regularly partners with the leading musical organizations, educational institutions, as well as teachers and concert performers. As teachers and performers, we’ve found them to be an invaluable resource to us, helping us and our students thrive and find what we need to be successful. Several music graduates have started their teaching careers at Turner’s, as they are given opportunities to teach, find an instrument, learn their craft, and the publicity to expand their profession. From offering free workshops to hosting countless student recitals, competitions, and performance events, Turner’s is much more than just a place to find a beautiful instrument backed by unparalleled service. Turner’s Keyboards cares personally and generously about supporting the next generation of musicians. -Clara Park and Martin David Jones
Reply from Turner's Keyboards 2021.03.16
Clara, if anyone should know about being a treasure to Augusta it is you and Martin David Jones! We feel the same way about you two and are proud and grateful for the opportunity to partner with such wonderful supporters of our music community. We are humbled by your glowing words and inspired to be all that you believe us to be and more! Warmest of thanks on behalf of all of us here at Turner's, Lisa Turner Maddox
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Robbie Boswell
Robbie Boswell
2024.10.16
Showed up on time. Tuned our piano in about 40 minutes! Sounds so much better! Thank you Turner Keyboards
Reply from Turner's Keyboards 2023.07.25
Hi Robbie! Isn't it amazing how much better a piano can sound when it's in tune? Thanks so much for letting us take care of your piano. It's been a pleasure! Lisa Turner Maddox
Natalie McLeod
Natalie McLeod
2024.10.10
Turner Keyboards saved the day for us! Our piano was only slightly damaged as a result of Hurricane Helene but it was sitting under collapsing floor joists/rafters caused by a falling tree. I called Evan at Turner Keyboards who reassured me that they would come to move it as soon as we could get trees and live wires removed so that truck could get to the house. When the two guys arrived in their well equipped truck with their specialized 'gear' , they made fast work of taking off the legs, wrapping , and moving the piano. Just over an hour after they first saw our piano, they had moved it across town, reassembled it, and put it in just the right spot. Well worth the money! Thanks, Turners!!
Reply from Turner's Keyboards 2024.10.10
Dear Natalie, I’m so sorry your home was damaged by the hurricane but glad your piano wasn’t a loss. We’ve been working with so many this past week who unfortunately lost both their home and their piano. We’re thankful we were given the opportunity to provide a bit of a bright spot for you during this difficult time. We will get through this together and brighter days are ahead! Warmest thanks, Lisa Turner Maddox
Carla Noziglia
Carla Noziglia
2024.10.08
My experience with Turners Keyboards was excellent. Evan answered my initial telephone queries, was knowledgeable and professional. She was also a delight with whom to speak. Morgan and Skylar arrived on time, and worked together like a well oiled machine. They were meticulous, careful, and professional. I am impressed with your employees, and the great job done by each of them. Thank you.
Reply from Turner's Keyboards 2024.10.09
Dear Carla, How wonderful to hear you were so happy with our everyone here at Turner’s! Thank you for taking the time to voice your comments and provide us with a 5 star rating. As a small, family-owned business, word of mouth is our main source of advertising and we feel it is the best way to let our community know about entrusting us with their musical needs. WE appreciate YOU! Warmest thanks, Lisa Turner Maddox P.s. I’ll be sure to mention your praises to Evan, Morgan, and Skylar!
Julie Tompkins
Julie Tompkins
2024.10.08
Great business to handle the move of your piano. Excellent customer service!
Reply from Turner's Keyboards 2024.07.21
Thank you for the 5-star rating, Julie! Your opinion means the world to us and I'm happy you were so pleased with my family's business. Call on us anytime we can be of service! Warmest thanks, Lisa Turner Maddox
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Sharon Gutermuth
Sharon Gutermuth
2024.09.25
I don't drive in Augusta so all of my business was done with Eric over the phone. Very courteous. Answered all my questions. And love the piano that I bought on line. Can't wait for it to get here!
Reply from Turner's Keyboards 2024.10.09
Hi Sharon, Thank you so much for the wonderful review and 5 star rating! We will work hard to continue to earn your business in the future. Warmest thanks, Lisa Turner Maddox
Jan Holt
Jan Holt
2024.09.25
Have always been in love with Turner’s Keyboards! The staff are wonderful. I’ve bought three pianos there and hope to buy another soon. Tuning my piano is a joy. Thank you Joel.
Reply from Turner's Keyboards 2024.10.09
Hi Jan! One of the best parts of being in business this long ( since 1955!) is the wonderful opportunity to earn wonderful customers like yourself who continue to entrust us with their musical needs. We are blessed to have some of the best people to work in our sales, service, and offices who really do care about making our customers 100% pleased and happy, happy! Stop by and say hello anytime and we look forward to taking care of your future needs! (And another piano! :)) Warmest, Lisa Turner Maddox
Sharon Poland
Sharon Poland
2024.09.23
Joel did an excellent job! He was on time and had my piano tuned in less than an hour which I thought was amazing since it hadn’t been tuned in 40 years. Thank you Turner’s and Joel!
Reply from Turner's Keyboards 2024.10.09
Hi Sharon! Thank you for the wonderful review and 5 star rating about your experience with our Joel and the tuning of your piano. I’m surprised he was able to take care of you in an hour, as well; 40 years since tuning is a loooong time! I’m sure it sounds wonderful now and you will enjoy playing it so much more. We look forward to helping you at any time in the future! Warmest thanks, Lisa Turner Maddox
Tanner Bennett
Tanner Bennett
2024.09.18
Very very impressed by Joel in their piano trying department. Can’t imagine using anyone else for the job. 5/5!!
Reply from Turner's Keyboards 2024.10.09
Hi Tanner! We’re so glad you were impressed with your piano tuning service by Joel. We love having such a talented young man to help take care of our community’s tuning needs. Thank you so much for taking the time to post your review and that 5 star rating! We promise to keep providing you with the same degree of service in the future. Warmest thanks, Lisa Turner Maddox
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Marie Herndon
Marie Herndon
2024.09.18
I had a wonderful time choosing a piano with the help of a professional pianist, Mr. Steven Howell, who played a variety of songs including Stevie Wonder's, "My Cherie Amor," and Al Green's, "Let's Stay Together," on the piano I ended up purchasing! Thank you for all your help!
Reply from Turner's Keyboards 2024.10.09
Hi Marie, I think I’d be persuaded to buy a piano with those two great songs, too!!! I’m so glad you had a great time choosing a piano and that’s exactly what we try to provide to our customers, especially when choosing their first piano. It should be a wonderful experience and leave you feeling confident you made the right choice at the right time. We look forward to continuing our relationship with you and taking care of your future musical needs! Warmest thanks, Lisa Turner Maddox
Stephen Howell
Stephen Howell
2024.09.17
What can I say about Turner's Keyboards? I went in knowing I was in good hands because of their flawless reviews, and my expectations were still exceeded by a soulful conversation with Eric and Megan as well as an impromptu musical collaboration with one of their customers. To anyone looking to purchase a piano or receive lessons, please consider Turner's Keyboards in Augusta GA.
Reply from Turner's Keyboards 2024.09.18
Dear Stephen, Thank you so much for your heartfelt feedback! We're delighted to hear that your experience at Turner's Keyboards exceeded your expectations. Eric, Megan, and the entire team strive to create a welcoming environment where music lovers can connect and collaborate. Your impromptu musical moment truly embodies what we cherish about our community. Whether you're purchasing a piano or joining us for lessons, we're here to continue fostering those soulful experiences. We appreciate your recommendation and look forward to welcoming you back to Turner's Keyboards! Warmest thanks, Lisa Turner Maddox
Peaceful Infant
Peaceful Infant
2024.09.16
Joel was great! He was on time, friendly, fast and the piano sounds great!
Reply from Turner's Keyboards 2024.09.17
Hi! So happy that you were pleased and your piano is sounding great, again. Thank you for taking the time to post your comments and give us Turner's a 5 star rating! Warmest thanks, Lisa Turner Maddox
Johnny Carr
Johnny Carr
2024.09.12
Joel is a great tuner. We enjoy his visit every time.
Reply from Turner's Keyboards 2024.09.16
Hi Johnny! Thank you for taking the time to leave us your great 5 star rating and wonderful comments about Joeyl. I'll be sure to pass those along to him and know it will make his day. Please call on us at any time in the future that we may be of service. Warmest thanks! Lisa Turner Maddox
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Eddie L Miller Jr
Eddie L Miller Jr
2024.09.12
I Love that the technician was on time and very professional.
Reply from Turner's Keyboards 2024.09.16
Dear Mr. Miller, Thank you for leaving us a 5 star review and comments about our piano technician. We believe it's important to respect our customer's time and always try our best to be there when we say we will. Thank you for allowing our family business to take care of your piano needs! Warmest, Lisa Turner Maddox
Lauren Halvorsen
Lauren Halvorsen
2024.09.04
What a wonderful experience, from beginning to end!
Reply from Turner's Keyboards 2024.09.04
Hi Lauren, Well haven't you just made our day!!! We're delighted you had such a great experience dealing with us. Please don't hesitate to call on us any time we can be of service! Warmest thanks, Lisa Turner Maddox
Julie Leopard
Julie Leopard
2024.09.04
Although a little pricey for a 15 minute job, they were professional and quick!!
Reply from Turner's Keyboards 2024.09.05
Hi Julie, Thank you for the 5-star review of our piano moving crew! I appreciate your feedback on the pricing. While it may seem quick, moving a piano involves more than just labor—it includes full insurance and liability coverage. Our pricing reflects the peace of mind that comes with knowing we take 100% responsibility for your home, your piano, and our team. No hidden costs, no risks for you. We’re grateful you chose our family business for such an important job! Warmest thanks, Lisa Turner Maddox