My insulation was delivered quickly and arrived in good order, not a single dent. Someone even had the foresight to add heavy duty sponge feet to the pallet so I didn't need to faff about with odd sized bits of timber to lift it off the driveway. The delivery driver was friendly and helpful. I was slightly emasculated by her superior manual handling techniques but I soon got over that.
Fantastic service, delivery was nice and early on delivery date. Date given a couple days in advance. Delivery driver Tom was friendly and helpful. Price was the best I could find and when other merchants asked how much I paid they too said they couldn’t beat the price.
Reply from Trade Insulations Ltd
2025.10.03
Thank you Joshua, really appreciate the lovely 5 star review, thanks again for ordering online with Trade Insulations.
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Had the products I needed in stock at market leading prices. Prompt delivery of product in good condition with clear communication throughout. All good there really!
Minor disappointment (and reason for 4 stars not 5) was that putting in an online order appears to automatically add you to their offers etc spam last, which I didn't want. Another unsubsribe was required.
Reply from Trade Insulations Ltd
2025.09.29
Thanks for the great review, we’re delighted you found everything you needed at the right price and that delivery hit the mark!
As for the marketing emails… guilty as charged. Many of our customers do enjoy getting the latest offers and deals, but we completely understand they’re not for everyone. We’ll try to make it even easier in future to opt out, so you only hear from us when you want to.
Appreciate the 4 stars (and the honesty!) and we’ll keep working to earn that 5th one next time
As for the marketing emails… guilty as charged. Many of our customers do enjoy getting the latest offers and deals, but we completely understand they’re not for everyone. We’ll try to make it even easier in future to opt out, so you only hear from us when you want to.
Appreciate the 4 stars (and the honesty!) and we’ll keep working to earn that 5th one next time
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I ordered insulation boards and insulation rolls. The local roads are narrow farm tracks with restricted access so I checked delivery would be possible. A suitable delivery vehicle was assigned and the order arrived on time and as expected. Friendly driver, good communication with the customer service and a competitive price. Great service all round.
Reply from Trade Insulations Ltd
2025.09.25
Thank you for the lovely reviews, thanks again for ordering your Insulation Boards and Insulation Rolls online with Trade Insulations.
Easy to order, great prices and a much bigger range of products than builders merchants so could order the exact insulation needed. This was second order and again delivery went smoothly and promptly.
Reply from Trade Insulations Ltd
2025.09.23
Thank you Martin for the lovely 5 star review, thanks again for ordering again with Trade Insulations we appreciate the business.
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I've used trade insulations a couple of times now. The prices are competitive and have met my delivery deadlines. The insulation is always well packed onto pallets and nothing was damaged.
Reply from Trade Insulations Ltd
2025.09.22
Thank you Archie for the lovely 5 star review, thanks again for ordering online with Trade Insulations we really appreciate the business.
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Everything was perfect!! I'm very satisfied with the product and delivery exactly how it was promised. Thank you. Definitely I will be using your company again if something else would be needed.
Reply from Trade Insulations Ltd
2025.09.17
Thank you Robert for the lovely 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Great service from Trade Insulations Ltd – very professional, efficient and easy to deal with. Good quality products at competitive prices and everything arrived on time. Would definitely use them again and highly recommend
Reply from Trade Insulations Ltd
2025.09.16
Thank you Inderpal for the glowing 5 star review, thanks again for ordering online with Trade Insulations - we appreciate the business.
Insulation was all good and a decent price, but unreliable delivery times when you specify a date. There was no tracking number or any notification or contact to say it wasn’t arriving on that specified day. When asking for my delivery fee to be refunded, the company were unhelpful and refused to give this back.
Reply from Trade Insulations Ltd
2025.09.15
Thank you for your feedback. We’re glad to hear that you were happy with the insulation and pricing, but we’re sorry for the frustration caused by the delivery experience. As explained at the time, deliveries are handled by third-party couriers, and unfortunately on this occasion the driver experienced a family emergency which caused the delay. While we always request specific delivery dates from the couriers on behalf of our customers, unforeseen circumstances can occasionally disrupt this.
We appreciate your understanding and will continue working with our courier partners to improve communication and reliability wherever possible.
We appreciate your understanding and will continue working with our courier partners to improve communication and reliability wherever possible.
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