The Little Green Energy Company Reviews

David Pratley 2026.03.20

     

We employed The Little Green Energy Company to draw up a spec. for and to instal a solar battery system for a property in which we had installed an air source heat pump and solar panels but for which we couldn't, four years ago, obtain a sensible quote for battery storage. The company completed this work in March 2026. The installation was done fully to spec., within budget and within the scheduled two days. The company's work is of the highest standard in terms of both materials and fitting and the two workmen, Simon and Ryan, were both lovely people. We feared the job would be both invasive and difficult but the company made it easy and achieved a great result within narrow space constraints. For a cottage situated in the South Downs National Park and whose refurbishment has been designed to high architectural standards this latest addition looks good. We may not achieve a financial return in our remaining lifetime but know that we have done all that we can to introduce a sustainable and low carbon source of heating supply in a now "A" rated country cottage.

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Reply from The Little Green Energy Company

Hi David,

Thank you very much for your detailed and thoughtful review.

It was a pleasure working with you to bring sustainable battery storage to your cottage. We understand the importance of balancing technology with with character in a National Park property, and we're very happy that you are pleased with the final result.

Simon and Ryan will be very pleased to hear your kind words about their work.

Thank you for your commitment to a low-carbon future and for trusting us with this work.

TLGEC

andrew lomax 2026.03.19

     

Filled out an enquiry form that said I’ll receive a follow up in 1-2 days and received an auto response confirming the same. 5 days later nothing so i emailed saying not received a follow up. That was 6 days ago and still nothing. Business must be amazing for them that they don’t follow up enquiries. Not to mention unprofessional. Update. From your response to my review. You called and left a message to call Ross. I called and left 2 messages on the number you provided and no return call from you. It’s pretty painful and loss of leads for you.

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Reply from The Little Green Energy Company

Hi Andrew,

Thank you for your feedback, I’m really sorry to hear about your experience. That’s not the level of service we aim to provide.

We’ve investigated this and identified a technical issue which meant your contact details weren’t passed through to our team correctly, so we weren’t able to follow up as we should have. We completely understand your frustration, especially after being told to expect a response within 1 to 2 days, and we’re sorry this wasn’t met.

We’ll follow up now using the number you provided, and you can also call us directly on 01622 832 834 if that’s easier.

Thanks again for bringing this to our attention,
TLGEC

Colin Smith 2026.03.13

     

We were recommended to Little Green Energy by a neighbour , a local company. Our experience overall was great, very professional, prompt service, very clean and efficient work. In this day and age where some suppliers fall down, we found them to deliver what was promised , on time and at the cost quoted. A great service, and hopefully the system will reduce our costs moving forward. Well done to all.

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Reply from The Little Green Energy Company

Hi Colin,

Thank you very much for the 5-star review! It's great to hear that your neighbour recommended us. And we’re pleased that our team lived up to their recommendation by delivering a prompt, clean, and efficient installation.

We hope you enjoy seeing those energy costs come down!

Best regards, the TLGEC team.

Stan Poon 2026.03.09

     

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Reply from The Little Green Energy Company

Thanks for your 5-star review, Stan!

TLGEC

Subhas Patel 2026.03.09

     

I purchased from TLGEC with the promise of a strong after sales support. I paid a premium for this over other solar installers were 20% cheaper. The installation plan, specifications was never met, after sales support after numerous calls and emails. No repose was ever given. Regrettably I would give the 2 stars. Despite the promise of a call back, as you can see below. Still no call was received.

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Reply from The Little Green Energy Company

Hi Subhas,

Thank you for sharing your feedback. We sincerely apologise that our after-sales support has not met the high standards we strive for and that you felt your recent communications went unanswered.

We are pleased that the physical installation and follow-up work on your system are now complete. But we recognise that the administrative sign-off and final paperwork are still outstanding.

We understand that this is a vital part of the premium service you expect from us and are currently working to finalise these documents for you as a priority. We have asked a member of our team to reach out to you directly asap to provide a specific timeline for your paperwork.

Thank you for your patience as we resolve this final step.

The TLGEC Team

robert colgan 2026.03.04

     

Took a little while for LGEC to get round to fixing my Tesla Gateway box.Over 4 months all told. In the meantime the Gateway box had no door and I had to seal it up over winter. Having spent many thousands on the Tesla /Solar panels. They now charge a mileage fee on customers outside their set zone. The repair by the Simon , who fitted a new box and door was excellent. He was polite knowledgable and very professional in his approach to the job. Cleared away afterwards all the debris and boxes. So when you do eventually get an engineer they do a great job.

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Reply from The Little Green Energy Company

Hi Robert,

Thank you for your feedback and 4-star review. We sincerely apologize for the delay in completing your Tesla Gateway repair and appreciate your patience while waiting for the new unit. We are currently working on improving our response times to ensure our scheduling matches the high standard of our engineering.

Regarding the mileage, we have a standard £2 per mile charge for any distance exceeding a 20-mile radius from our office. This policy has been in place for several years to help us maintain service for our wider customer base.

We're delighted to hear that Simon provided such professional and excellent service once on-site and will be sure to pass your kind words on to him.

TLGEC

Tim Davies 2026.02.26

     

TLGEC Installed an additional Powerwall 2 and upgraded my old Gateway to a Gateway 2. An excellent experience from start to finish. Great communication, a very tidy job! I would absolutely recommend them.

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Reply from The Little Green Energy Company

Thanks for the 5 stars, Tim! We're so glad you're happy with the new Powerwall 2 and Gateway 2. Helping our customers grow their systems is one of our favorite parts of the job. We really appreciate the recommendation and feedback on our tidy work!

The TLGEC team

Conrad Whittingham 2026.02.23

     

From our first meeting with Oliver, right through to Simon, Kevin, Mark and Logan doing the actual installation last week, service has been top-notch, super-friendly, knowledgeable and helpful throughout . Getting solar has been an amazingly smooth experience as a result - and the final system we've got was installed with great care and has worked perfectly from the start. I'm so pleased we went to Little Green, I can see why other reviews have been so positive and I would thoroughly recommend the team for a major project like this, which you most definitely want to have confidence will be done right.

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Reply from The Little Green Energy Company

Hi Conrad, thank you very much for the review and high recommendation! It’s wonderful to hear that your journey was so seamless. And it’s great to know that you felt well taken care of by our installation team. Thank you for choosing us for your project!

The Little Green Energy Company

Henry 2026.02.20

     

Supplied and fitted 5 years ago just serviced. No problems working as should be. Very Good Service. Not the cheapest but very good.

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Reply from The Little Green Energy Company

Hi Henry, many thanks for your 5-star review and feedback. It’s fantastic to hear your system is still going strong 5 years after the initial install. We appreciate your honesty regarding our pricing. We strive to provide the best possible value by ensuring our work is built to last and backed by reliable service. We’re glad you feel the quality of the service has been worth it.

Graham French 2026.02.17

     

Very smooth installation and great support. I highly recommend this company

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Reply from The Little Green Energy Company

Thanks for your review, Graham! It's great to hear you are satisfied and recommend us!

The Little Green Energy Company

Chris Osborn 2026.02.10

     

Excellent service, I was kept informed of the install/setup process for my Tesla Powerwall and everything went as planned. The reason I went with them was the super friendly and knowledgeable team. Couldn't be happier

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Reply from The Little Green Energy Company

Thanks for the fantastic feedback, Chris. We’re delighted that you were pleased with our team’s expertise and friendly service. We hope that you really enjoy the benefits of your new Tesla Powerwall in the coming years!

The Little Green Energy Company

Peter Hargreaves 2026.02.10

     

Matt and Brandon were great as is the Powerwall. I'm so glad I chose The Little Green Energy Company; their service has been excellent throughout. I can recommend both them and the Tesla Powerwall without hesitation.

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Reply from The Little Green Energy Company

Thank you for the review, Peter! We're really happy to hear you were pleased with our service and your new Powerwall!

The Little Green Energy Company

Robert Parker 2026.02.06

     

The installation was as promised, wouldn't have known the team had been here to install as the job has left no visible changes to the house, even with the amount of cabling and work required. Very happy with the work, professionalism and the end result.

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Reply from The Little Green Energy Company

Thank you very much for your review, Robert! We're very happy to hear that you were impressed with our team's professionalism and the end result, it's a great testament to their work!

The Little Green Energy Company

Dee Kirkwood 2026.02.04

     

Excellent from beginning to end. Simon and Kevin arrived promptly at 8am and proceeded to carry out the work without any problems. They were efficient, polite and friendly. We would highly recommend this company. All they need is the odd coffee and or jasmine tea (I think I’ve converted Kev!)

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Reply from The Little Green Energy Company

Hi Dee, thank you so much for the 5-star review! We’re delighted to hear that you were so pleased with Simon and Kevin's work. We’ll pass your thanks on to them and check in with Kev to see if he's officially swapped his coffee for jasmine tea!

Thanks for choosing Little Green Energy.

Dave Chell 2026.02.04

     

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Nigel Collier 2026.02.03

     

TLGEC did an outstanding job installing our solar + battery & charger system! The team was professional, tidy, and really knowledgeable. Everything was explained clearly, they stuck to the schedule, and the installation was completed perfectly with no issues. I highly recommend them. Great service and a top-quality job. 5 stars all the way!

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Reply from The Little Green Energy Company

Hi Nigel, thank you very much for the 5-star review! We’re very pleased to see your feedback on our work, schedule keeping and tidy workspace, all things we pride ourselves on! We hope you enjoy your new green energy setup!

The Little Green Energy Company

M W 2026.01.25

     

Delighted with my solar/ battery set up and having chosen Little Green Energy. From day 1 to receiving handover paperwork yesterday they have been exceptionally helpful, professional and friendly. The only company I contact for a quote who came and did it in person, the other companies did it from google maps (which is fine, byt TLGEC went that extra yard day 1 and kept it up). The quote was thorough and clearly gave me all my options. No pushy sales (unlike others that quoted). On accepting the quote the paperwork was quick and painless (for me). Booking was easy and quick. The installation despite a few issues (beyond their control), was managed with expertise, professional and such friendly customers service. 3 weeks later I am delighted with how welll the set up is working and how much money I am already saving. Cannot recommend enough

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Reply from The Little Green Energy Company

Thank you so much for the detailed 5-star review!

We’re delighted to hear you're already seeing the savings from your new solar and battery setup. As we believe that visiting in person is often the best way to provide a thorough, honest quote, it’s great to know you appreciated this aspect of our service.

We'll be sure to pass your kind words on to the team for their professionalism during the installation and paperwork process. Welcome to the green energy family!

TLGEC

Mike Allon 2026.01.23

     

Great people , great service, a very professional job

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Reply from The Little Green Energy Company 2026.01.26

Many thanks for the great feedback, Mike! We're so pleased you're happy with the teams's service and work!

TLGEC

Colin Mason 2026.01.14

     

Excellent from start to finish, from the polite and helpful telephone receptionist, the helpful and knowledgeable sales consultant plus the excellent and professional installation team. 5 stars all round and I would highly recommend. Many thanks for the excellent battery + gateway install.

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Reply from The Little Green Energy Company 2026.01.20

Hi Colin,

Thank you so much for the 5-star review!

We are thrilled to hear that you had an excellent experience from your first phone call through to the final installation.

Our team takes great pride in providing a seamless journey for our customers, and I’ll be sure to pass your kind words along to our receptionist, sales consultant, and the installation crew. Enjoy your new battery and gateway system!

The Little Green Energy Company

john cowderoy 2026.01.13

     

Great experience from start to finish. Correspondents with Little Green energy were very professionally handled keeping me up to date with the installation date plus any questions I’ve had regarding how the powerwall 3 works etc. The fitting team were excellent fitted the powerwall in a suitable place explained about the systems installation then gave me a complete run down on how it works plus set me up on my phone and current energy supplier. I would highly recommend using Little Green energy.

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Reply from The Little Green Energy Company 2026.01.20

Hi John,

Thank you for the wonderful feedback! We are very pleased to hear you had a great experience.

Keeping our customers informed and comfortable with their new technology—like the Powerwall 3—is a top priority for us.

I’ll share your compliments with the office team and the installers who handled your setup and phone integration. Thanks for recommending us!

The Little Green Energy Company