Times Ticking Reviews

Lexie Yerage 2025.04.13

     

We have a tiny pocket watch that needed a new battery and Hayden got us all fixed up! He was so helpful and got everything done super fast. Highly recommend!

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Reply from Times Ticking 2025.04.13

Thanks so much for your kind words, Lexie! We're glad we were able to get your timepiece serviced for you. Thank you for your recommendation also! We appreciate your support.

Codye Cunningham 2025.04.11

     

Hayden switched out my forester band on Mido watch and educated me on how make micro-adjustments on my watch band. Thanks man! Great service!

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Reply from Times Ticking 2025.04.12

Thanks so much for the support, Codye! We're glad we could help with your Swiss Mido watch〰️such a beautiful timepiece! Enjoy the perfect fit and come see us again anytime!

Marsha Othoudt 2025.04.08

     

I have 2 Skagen watches and Times Ticking is the only company I let work on them. They do a great job and are always very customer service oriented. I have a unique rose gold narrow metal wristband on my watch and they are the only ones who were able to find a replacement when I needed it. They are the vest!!

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Reply from Times Ticking 2025.04.09

Thank you so much for the awesome review, Marsha! We're honored to be the ones you trust with your watches. We truly appreciate your loyalty and kind words, thank you.

Anthony Olivieri 2025.04.08

     

I was fortunate to find Times Ticking when researching watch repair companies. I decided to go with them after I read a bunch of great reviews on their company. My watch was the first gift that my new bride at the time had gotten me and as you can imagine I was pretty upset when I had to stop wearing it due to it needing a repair. I took the watch to a local jeweler and unfortunately they told me they couldn't make the necessary repairs so I placed it back into my safe for about a year before doing a deep dive on the Internet to find a reputable company that would be willing to take on the task. Times Ticking made it a very easy process to get my watch shipped to them and they even covered the shipping costs and they also insured it while it was being shipped. This wasn't easy sending one of my prize possessions through the mail but Times Ticking was the company I ended up going with and they way everything was explained pute at ease. The turn around time on the repair was also explained as well so I knew exactly what to expect. When my watch had arrived after the repair I opened up the packaging and was extremely pleased at the way they prepared my watch for shipping it back to me. As I had already mentioned this is one of my prize possessions and the level of care that was taken is something you don't see that often these days. I would like to thank everyone at Times Ticking for helping me out with this as it's really been such a wonderful experience.

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Reply from Times Ticking 2025.04.09

Thank you so much for sharing your story—it truly means a lot to us, Anthony. We understand how special your watch is, and we’re honored you trusted us with something so meaningful. Your kind words about our care and communication really made our day. From all of us at Times Ticking, thank you for allowing us to be a part of preserving such a cherished piece of your journey!

Mason Ralph Burningham 2025.04.06

     

Rey and Carson did a fantastic job fixing these up and getting them working for me again

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Reply from Times Ticking 2025.04.06

Thank you so much for the great feedback, Mason! We’ll be sure to pass along your kind words—we really appreciate it. Let us know if you need anything else down the road!

crawford Adams 2025.04.03

     

Great service, chanson was awesome - did three watches for battery change

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Reply from Times Ticking 2025.04.04

Thank you so much for the kind words, Crawford! We're thrilled to hear you had a great experience with us. Let us know if you ever need anything else—we're always here to help!

Carl Moon 2025.04.01

     

I have sent a couple of watches to Times Ticking and have always been completely satisfied. The call me with the cost before proceeding, I approve, and they complete the work in a very timely fashion. I have a Tommy Bahama watch that jewelers near me don’t want to replace the battery. I discovered Times Ticking and my problem was solved.

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Reply from Times Ticking 2025.04.01

Thank you so much for your continued trust in Times Ticking, Carl! We're thrilled to hear that you've had great experiences with our service and that we could help with your watch when others couldn't. We truly appreciate your support and look forward to assisting you again in the future!

Jamie B 2025.03.31

     

I was gifted this Bulova clock in 1994, and over the years it saw some wear and tear and was no longer working properly. Now, 31 years later, it's showroom new and working like a charm. Times Ticking did a fantastic job restoring it and getting it back to me.

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Reply from Times Ticking 2025.03.31

Thank you so much for sharing this, Jamie! We’re honored to have brought your Bulova clock back to life after all these years. It’s always special to help restore something with personal history — we’re thrilled to hear it’s running like new again!

Nancy Merrill 2025.03.29

     

Isaiah was awesome when we came in! He was so friendly and reached out to help us right away. He took time to let us know what we could expect if the watch quit working and how he would keep our record for service! Thanks Isaiah!

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Reply from Times Ticking 2025.03.29

Thank you so much for the thoughtful feedback, Nancy! We're so glad that we made your visit a great one. We'll definitely pass your kind words along — he’ll appreciate it!

Matt Simons 2025.03.29

     

Isaiah was fantastic. Replaced my battery in less than 5 minutes. Great customer service!!

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Reply from Times Ticking 2025.03.29

Thanks for the kind words, Matt! We’re thrilled to hear that we took great care of you. We’ll be sure to pass along the praise!

Jim Jackson 2025.03.29

     

Excellent watch repair shop. Website provides paperwork for mailing to the shop for inspection and recommendations. Full report of findings, recommended restoration services and estimates given by phone call prior to starting work. Restoration and repairs performed expertly including 500 meters water pressure testing/certification (in my particular repair). Would highly recommend this watch repair shop for all your watch repair needs. My watch returned to original newly purchased performance. Thank you

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Reply from Times Ticking 2025.03.29

Thank you so much for your thoughtful and detailed review, Jim! We're thrilled to hear that you had a positive experience—from start to finish. We truly appreciate your recommendation and look forward to helping with any of your future watch repair needs!

Jilyn Welker 2025.03.28

     

Thanks Ray..

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Reply from Times Ticking 2025.03.28

You're very welcome, Jilyn! Let us know if you ever need anything else, happy to help.

Elijah James 2025.03.28

     

These guys repaired my watch in great time and for a price I found reasonable. 5 stars!.

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Reply from Times Ticking 2025.03.28

Thank you so much for the 5 stars, Elijah! We're glad to hear your watch was repaired properly for you. We appreciate your support!

Diane Gibbons 2025.03.27

     

I sent my Raymond Weil watch to have a battery replaced and asked to have the band clasp looked at because it would open too often. They went the extra mile and ordered a new clasp from the manufacturer. My watch arrive in excellent condition and the packaging was 5 star. I would use Times Ticking again with total trust that my watch will be tenderly taken care of.

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Reply from Times Ticking 2025.03.27

Thank you so much for your thoughtful review, Diane! We're thrilled to hear that your Raymond Weil was returned to you in excellent condition. We truly appreciate your trust and look forward to helping with any future watch needs!

Mark Mikkola 2025.03.25

     

Times Ticking was able to ressurect my Accutron watch from the dead. They offered alternative options that made it possible to work within my budget.

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Reply from Times Ticking 2025.03.26

Thank you for the great feedback, Mark! We're so glad we could bring your vintage Accutron back to life for you. It means a lot to us that you trusted Times Ticking with your watch!

Phyllis Hartfiel 2025.03.25

     

They did a beautiful job of repairing my Brighton Watch! It looks brand new!!

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Reply from Times Ticking 2025.03.25

Thank you so much for your kind words, Phyllis! We're thrilled to hear your watch looks brand new again. It was our pleasure to bring it back to life!

Merritt Carr 2025.03.25

     

Highly recommend TImes Ticking. I took my watch all over to get the leather band repaired; Nobody could do it. Time Ticking replaced the band with a brand new factory leather band, AND made mechanical adjustments I was unaware of. Communication was great, they called me multiple times during my watch repair to update me on the progress. Even though the repair took a lot longer than expected, they continued their communication with me. The finished product was beyond expectations!

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Reply from Times Ticking 2025.03.25

Thank you so much for the glowing review, Merritt! We’re thrilled to hear that our team was able to get your watch looking and working just right—even when others couldn’t. We know how important communication and craftsmanship are, and we’re glad we could exceed your expectations on both. Thanks again for trusting Times Ticking!

Marty Carpenter 2025.03.25

     

Ray was very knowledgeable and eager to make my experience great. He answered all my questions and took care of my watch in no time at all. This is the best place to take your watch for service.

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Reply from Times Ticking 2025.03.25

Thank you so much for your kind words, Marty! We're thrilled to hear that we provided such a great experience and took excellent care of your watch. We truly appreciate your trust in us and are glad to be your go-to place for watch service!

AJFS World 2025.03.23

     

We've been using Times Ticking for several years and have always been impressed with their service! They consistently exceed our expectations with their workmanship and reasonable pricing. Recently, I entrusted them with my TAG Heuer, and it was returned in flawless condition, as usual. I highly recommend Times Ticking for anyone in need of authorized and reputable watch repair services!

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Reply from Times Ticking 2025.03.23

Thank you for your loyalty and kind words! We're thrilled to hear that our service has met your expectations again. We truly appreciate your high recommendation and look forward to continuing to provide you with future watch repair services!

Laura “The BOSS” Fausett 2025.03.23

     

Took my cuckoo clock in to get fixed and the prices were ridiculous. However, the staff was very nice

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Reply from Times Ticking 2025.03.23

Hi Laura, thank you for your feedback. We agree that the repair cost for your cuckoo clock was higher than expected. Since it’s a discontinued off-brand quartz model rather than a traditional German Black Forest cuckoo, finding replacement parts can be particularly challenging. We truly appreciate you recognizing our team—thank you!