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Reviews ( 1271 )
Anne Keen
2024.07.24
A very professional service.
Thank you so much for taking the time to leave us feedback, Anne!
Alex Lombardo
2024.07.14
I recently had a replacement smoke alarm installed and was very pleased with the service. I was able to get a next-day appointment, and Aaron was quick and diligent in completing the job. I also appreciated the extra care taken to wear boot covers in case of any mess from a previous job. Highly recommend!
Hi Alex! Thank you for taking the time to share this positive feedback. We will make sure to share this with Aaron to let him know to keep up the amazing work. We look forward to working with you again.
Dani Touma
2024.07.09
The most responsive, fairly priced electrician services I have come across in London so far and I have worked with a few. I needed a rush job of lights installed; they worked with me overtime finding the correct lights so that I could have them on time. They follow up, their team is kind, patient and easy to work with, and the quality is high. Very impressed
Hi Dani, thank you so much for taking the time to provide feedback. We sincerely appreciate it and we are glad that you're satisfied with our service. Please do not hesitate to contact us again.
Peter Jackson
2024.07.02
Problem with electric gate. The THS electricians, Josh and Harrison, tracked it down. Nothing to do with the gate. A safety cut-off on another apparatus on the same circuit. Fixed it, tidied up and left. Pretty impressive. Everything works now.
Thank you for taking the time to share you experience with us, Peter! We really appreciate your business and helping to share the word about us. We look forward to working with you again.
Nicole Silvester
2024.06.26
Quick response. Very polite. Electricians did a great job. I will definitely use this company again
Thank you so much for the positive rating, Nicole! We take pride in knowing our customers are happy with our service. We look forward to working with you again!
Candice de Villiers
2024.06.18
I had a very positive experience with THS Electrical Services. They were very quick to respond, were very transparent about the issues in my flat, professional, and did quality work quickly. I highly recommend Tony and Brandon and will definitely be using them again in the future.
Hi Candice! Thank you for taking the time to share your experience with us. We're humbled by your support and look forward to being your preferred choice for electrical works in the future. All the best!
Sue Rodgers
2024.05.31
Thank you for the 5-star rating, Sue!
Matt
2024.05.29
Had a broken switch and a loose plug, agreed to a time slot of 8-10:30am. They arrived at 8 and were very quick and efficient. Thank you!
Many thanks for the 5-star rating, Matt. If there's anything we can do to improve our service, please let us know!
Mohammad Bayat koravieh
2024.05.17
I recently had an EV charger installed at my home by THS, and I couldn't be more pleased with the service! The team was professional, punctual, and incredibly knowledgeable. They took the time to explain the installation process, ensured everything was set up correctly, and left the area spotless. The entire experience was seamless and exceeded my expectations. I highly recommend THS for anyone looking for reliable and high-quality electrical services. Thank you for a job well done!
Hi Mohammad! We're delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we have shared your compliments with them. We look forward to working with you again. Thank you!
Robert Davidson
2024.05.01
Sudden electrical outage in my kitchen around 8pm. Called THS. The chap answered immediately and then talked me through step by step how to resolve the problem myself. Hugely grateful. 5 🌟 star service. Thanks !!
Thank you for highlighting our outstanding customer service in your review, Robert! We look forward to serving you again!
stephanie blacker
2024.02.10
They charged me over £500 to come and fix a boiler fault. They originally quoted £180 but then another man joined him so I was charged because two men were on the job. Then charged for a part. A week later boiler fault has not been fixed. And thermostat has been ripped off the wall and I’m not sure where it is. Nothing has been fixed I just have a massive bill and no one reply to my emails or complaints. I would not use this company
Thank you for letting us know about this, Stephanie. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
Ben Freeman
2024.02.02
Came the same day, clear pricing, really great service
Thank you for the 5-star review, Ben! We sincerely appreciate your feedback and we look forward to working with you again.
Steve Butler
2024.01.30
A fantastic job, quickly and efficiently completed. The response time was also excellent, arrived within three hours of requesting that the work be carried out. Completely satisfied with the work and service.
We appreciate the fantastic review and are glad we could be of service, Steve! If you have any further needs or questions, please do not hesitate to reach out.
Eleanor Hudgell
2024.01.14
Very impressed with the quick and efficient service, even on a Sunday evening!
Thank you for the 5-star review, Eleanor! We really appreciate your business. Please do not hesitate to let us know what we can do for you in the future.
helen shipman
2023.11.27
Great service. Was able to come out on a Saturday. Found the fault and repaired it. Polite and professional.
Thank you so much for taking the time to leave us a 5 star rating, Helen! It's much appreciated.
Julie Delongchamp
2023.11.21
Very professional and courteous service (worked with Aaron and a second engineer). They expertly replaced 20 down lights and fire alarms on high ceilings and over staircases. Timely (2 day turnaround) and fairly priced. I'll definitely call THS every time!
Thank you so much for this great 5-star review, Julie. We really appreciate your business and helping to share the word about us. We're here for you anytime.
Jade Oliver CVH
2023.11.18
We couldn’t rate THS Electrical Services more highly. They are exceptionally professional, thorough and work strictly (&importantly) to BS 7671.
We needed an EICR, which revealed some flawed works. THS guided us through the issues step by step and found a way to fix the problems - without needing to tear apart our home.
Tony, Aaron, Alex and Derek were meticulous, careful and considerate in all aspects. Thank you for your service, we are grateful.
We're so grateful that you took the time to share your feedback with us, Jade! It's our please to work with customers like you and we are so pleased to hear that you're happy with our team's work. If there's anything we can do to assist you further, please do let us know. Thank you!
Esther Walker
2023.11.17
THS is an outstanding company! They did amazing, neat work in double quick time. Super, 10/10
Feedback like yours is valuable to us, Esther. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
Murad M
2023.11.15
Excellent experience with THS Electrical. Something in the kitchen kept on tripping a fuse in the fuse box. The problem was quickly identified and corrected. Electrics of the kitchen was up and running in no time. The electricians (Dan and Harrison) were very professional, courteous and efficient. Highly recommended.
Thank you so much for the great rating and recommendation, Murad! We're happy that you're happy, and we look forward to working with you again.