Think Stairlifts Ltd Reviews

Jill Skinner 2026.02.06

recommends

my initial phone conversation with Charlie filled me with confidence that Think Stairlifts was the right company for us. she listened to our needs, recommended a reconditioned lift and arranged for luke to give us a no obligation quote. Luke arrived on time, was polite and efficient. At no point was there any hard sell. The stairlift was fitted within a couple of weeks of the first phone call. We are so happy with it and the service we received. would highly recommend.

Useful Report

Denise M 2026.01.31

     

Stair lift bought by Think Stairlift. It was dismantled and and removed by a very efficient workman who then paid us before leaving. All within 2 days of contacting Charlie and sending her photos. Thank you

Useful Report

Reply from Think Stairlifts Ltd 2026.02.06

Thank you for your wonderful feedback, Denise. We're delighted our team could provide such an efficient service for you. We appreciate you choosing Think Stairlifts Ltd and hope you are well.

Regards,
Think Stairlifts Ltd

Claire Spence 2026.01.30

recommends

excellent service. From the first phone call to the installation they were so helpful and informative.

Useful Report

Pauline Richardson 2026.01.24

     

Absolutley reccomend this firm,polite and fast service ,plus good follow up service

Useful Report

Reply from Think Stairlifts Ltd 2026.02.06

Dear Pauline Richardson,

Thank you for your kind words! We are so pleased to hear you had a positive experience with our polite and fast service, and we appreciate you highlighting our follow-up care. We're always here if you need us again.

Regards,
Think Stairlifts Ltd

David Maddox 2025.12.14

recommends

Excellent. Arrived on time and installed promptly. Would recommend to anyone who needs a stairlift.

Useful Report

2025.11.16

10

No hard sell, brilliant service, Charlie and Luke are amazing An amazing company. No hard sell, very responsive to enquiries via email. Charlie was amazing to ensure everything went smoothly, within 3 days, Luke visited our property to ensure recommendation was suitable. Arrived on time, was very thorough, everything was explained, and within 4 working days Luke visited to fit the stairlift. He was brilliant very friendly, respectful of property, arrived on time. Once the stairlift was fitted discussed safety aspect of the lift, safety while using, how to use, and warranty. I am highly satisfied with this company from start to finish, highly recommend.

Useful Report

Trish Mcglasson 2025.11.13

     

What a great company this is, lift ordered and fitted in 2 days, great service , respectful,& responsible fitter Luke.on time , Price very competitive,

Useful Report

Reply from Think Stairlifts Ltd 2026.01.19

Thank you for your wonderful feedback, Trish! We're delighted to hear Luke provided excellent service and that you found our prices competitive. We strive to offer efficient and respectful solutions. We hope you are enjoying your new stairlift.

Regards,
Think Stairlifts Ltd

Darren King 2025.11.08

recommends

Outstanding service at very short notice. Think Stairlifts Ltd could not do enough to assist my father with his stairlift. Great communication throughout and pricing is not unreasonable at all. Will be using this company again and would recommend same to others needing stairlift engineering support.

Useful Report

Alison 2025.10.07

     

Fantastic service Great advice on what is best to go with. Put us in touch with someone who came to remove and give some money for the old stairlift, communicated loads on WhatsApp sending pictures of options and suitability. And super polite and friendly. From first communicating to getting the old stairlift removed and the new one in was less than two week. Superb

Useful Report

Reply from Think Stairlifts Ltd 2026.01.19

Thank you for your wonderful feedback, Alison! We're thrilled to hear about your positive experience with our team. It's rewarding to know our communication and tailored advice made your stairlift upgrade smooth and efficient. We appreciate you choosing Think Stairlifts Ltd.

Neil Barnes 2025.08.08

     

Charlie and Luke are very helpful and managed to install a straight up and down stair lift where other companies were saying that we needed a much more expensive Iift with curves. They were up front with prices from the start unlike some other companies and got the job done quickly when we decided to go ahead. I would definitely recommend this company.

Useful Report

Reply from Think Stairlifts Ltd 2026.01.19

Thank you for your kind words about Charlie and Luke. We're delighted they could provide a solution that met your needs and budget. We appreciate you choosing Think Stairlifts Ltd and for your recommendation. We hope the stairlift serves you well.

Regards,
Think Stairlifts Ltd

David Collins 2025.07.31

     

Such a positive customer experience from start to finish. So understanding and responsive to our needs, technically perfect fitting and great value for money. Highly recommended.

Useful Report

Reply from Think Stairlifts Ltd 2026.01.19

Thank you for your wonderful feedback, David Collins! We are delighted to hear about your positive experience with our team. Providing understanding service, technical perfection, and great value are our top priorities. We appreciate your recommendation.

Regards,
Think Stairlifts Ltd

Harry Cooper 2025.06.12

     

Excellent service from the initial enquiry through to completion. Fully fitted in less than two days of organising payment! Thank you to Charlie and all of the team at Oldham :)

Useful Report

Reply from Think Stairlifts Ltd 2026.01.19

Thank you, Harry, for your fantastic review! We're thrilled to hear about your excellent experience with our team, especially Charlie. We pride ourselves on efficient service. We appreciate you choosing Think Stairlifts Ltd and hope the new stairlift brings you comfort and independence.

Regards,
Think Stairlifts Ltd

2025.06.06

10

STAIRLIFT REMOVAL Luke arrived promptly and did an excellent job removing a stairlift from my parents' property. The price quoted was very competitive and he did a very good job removing the stair lift and taking it away as detailed in the company email. I would definitely recommend using Think Stairlifts. Thank you!

Useful Report

Kevin Aston 2025.04.22

recommends

Very happy with service from start to finish, very quick installation, excellent fitter- Luke, very polite professional and knowledgeable about the equipment installed.

Useful Report

Reply from Think Stairlifts Ltd 2025.04.23

Thank you kevin, Luke is very delighted by your feedback. 🙂

Janet Payne 2025.03.19

recommends

amazing guy very helpful luke recommended service

Useful Report

Reply from Think Stairlifts Ltd 2025.03.19

Thank you for your kind words ☺️

2025.03.19

10

Repair Jake came to repair my stairlift , didn’t install it someone else did years ago. Very good.

Useful Report

Jenny Pearson 2025.03.12

recommends

thank you Luke, you did a great job. we chose a reconditioned chair - it looks brand new. I'm just going to put it on my Facebook now, Think Stairlifts is a company I will be more than happy to let everyone know who we found to do such a good job. x

Useful Report

Reply from Think Stairlifts Ltd 2025.03.13

Thankyou very much for your kind words 😊

James Trueman 2025.03.07

recommends

Friendly, efficient local company. Provided a very good condition refurbished stairlift carriage at a good price. Excellent communication from start to finish. Nothing was too much trouble. Thank you Charlie, Luke and Jake ⭐⭐⭐⭐⭐😊

Useful Report

Reply from Think Stairlifts Ltd 2025.03.07

Thank you very much for your kind words, glad we could help you!

Dave Evans 2025.02.12

recommends

worked at Queen St methodist chuch. Lovely to deal with. Nothing was a problem. Arrived on time. install went like a dream. very helpful and took our old chairlift away. would definitely recommend. Thank you.

Useful Report

Reply from Think Stairlifts Ltd 2025.02.12

Thankyou very much for your kind words!

John Wigglesworth 2025.02.07

     

Excellent service from first phone call to completion. Fully fitted within two days by friendly efficient engineer within one hour

Useful Report

Reply from Think Stairlifts Ltd 2025.02.07

Thank you very much for your kind words, I’ll ensure Jake the engineer sees your review.