The Watch Professional

The Watch Professional Reviews

Excellent rating
     
5.0 | 89 reviews
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The Watch Professional
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Reviews

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5.0

| 89 total

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John O'Connor
John O'Connor 2026.03.28
     
Excellent service. Watch came back looking like new. thoroughly recommend
Ajay Aranraj
Ajay Aranraj 2026.03.18
     
An amazing experience with The Watch Professional. Went in for a resizing and he did it completely free of charge and explained to me how to set the watch up properly. Very quick, kind and professional. 100% recommend for other watch-related issues
Mike Mccarthy
Mike Mccarthy 2026.03.17
     
Great company done a fantastic job of servicing and polishing my Ebel El Primero. Very good communication throughout the whole process. Watch looks fantastic and is ticking away nicely.
carl moulton
carl moulton 2026.03.13
     
Alex recently changed the dial of my Habring2 chronograph to the salmon dial pictured. Kept informed throughout the process, the watch was professionally packaged and returned in time for my birthday holiday as requested. Highly recommended
Paul Peterson
Paul Peterson 2026.03.12
     
Tag Heuer Aquagraph Pro Diver. Professional and personable. Two words that describe Alex, The Watch Professional. I was nervous about sending my watch via the post but Alex talked me through it and even explained how it would be returned before he even set eyes on my watch making the experience reassuring as daunting as it was. When you eventually pluck up the courage to send your preciouse time piece, rest assured all you need is patience. Alex serviced my watch as he said he would and then some, explaining the service schedule, my watch came back exceeding all of my expectations showing that his expertise and workmanship is second to none . If he needs to contact you he will especially if it's necessary for the ongoing service to continue positively. Please take the experience he offers, hold it and then run with it, you will not be sorry. I cannot recommend Alex enough and will only let this man service, repair and look after my watches in the future. Five star professionalism, communication (very important), price/value and overall a genuine experience from start to finish. Thank you so very much Alex. Paul
Alex Dowsing
Alex Dowsing 2026.03.12
     
Quick turnaround and friendly service. Highly recommend.
Mark Barlow
Mark Barlow 2026.03.11
     
My first experience having a watch serviced and it was very reassuring , Alex was always quick to respond to questions. Will definitely use again .
Kevin Twinn
Kevin Twinn 2026.03.11
     
Wow the Watch professional , was as his name Amazing service , good value for money , and done locally in Chelmsford , will definitely be taking my Tag watches to him in future, , thanks Kevin
Grayson Price
Grayson Price 2026.02.25
     
I searched for a reputable company to service my watch and I came across Alex after exchanging a few messages I felt comfortable that he was the correct person to entrust my watch So I sent the watch he gave me a price and he constantly kept me updated on the progress I’ve received the watch back today and it’s as good as brand new I cannot thank Alex and his team enough for his services I would recommend Alex without doubt he’s a craftsman and he treats your possessions with care and his communication is second to none many thanks for everything
Ian Llewellyn
Ian Llewellyn 2026.02.24
     
I delayed posting my reviews until a few weeks after my watch was returned, as I wanted to give it a thorough test. It's been over three weeks now and my 63 year old Omega has kept perfect, and I do mean perfect, time over that period. It's very rare for an old watch to function this well. Alex obviously took considerable care to get everything right, and I'm very pleased with the result.
Chris Berry
Chris Berry 2026.02.22
     
One of my watches - a 20 year old Seamaster - had been losing time, and it looked like an expensive and lengthy trip to Omega was on the.cards. I took a chance on Alex, however, and it was one of my better decisions. Great communication, a quick turnaround and a very reasonable bill later, my old Bond watch is now running perfectly. Believe the reviews; you can trust Alex totally to make your timepiece as good as new. I’ll be sending him my 30 year old Speedmaster next and I know he’ll do an amazing job.
Kieran Cullen
Kieran Cullen 2026.02.16
     
I was recommended to The Watch Professional by a work colleague who had dealt with them before. Alex’s communication was first class from start to finish. Got my watch back today and it is beyond perfect. I would definitely recommend using their services and I will certainly be using again. Good value, 5 star service and 100% trustworthy.
Debbie Spruce
Debbie Spruce 2026.02.13
     
Very impressed with the quality of the work. Fantastic communication from start to finish, and I would definitely have no hesitation in using again. Thank you so much.
andy morss
andy morss 2026.01.29
     
An expert level of knowledge and skill when it comes to watch repairs, and a well equipped new lab in Chelmsford. Highly recommended, and a pleasure to deal with.
Vasili Soteriou
Vasili Soteriou 2026.01.19
     
Alex is very knowledgeable and professional. Gave good advice and did a great job servicing my watch. His prices are very reasonable, and I would definitely recommend.
andy lain
andy lain 2025.12.20
     
The last time I had my Omega serviced via an authorised Omega dealer, my watch was away for twelve weeks and I didn’t hear a thing about what was happening. And the service was extremely expensive. This time, I sent my Omega and Breitling to the Watch Professional and my watches were away for about four weeks. I was kept informed about what was going on and the watches are now back with me, keeping perfect time, which is what we all want from a watch. The prices of the services were very reasonable when I compare with the quotes from the authorised dealers. I will now always go to the Watch Professional for anything I need for my watches.
hammersteve8
hammersteve8 2025.12.18
     
I am very pleased to have sent my wife's Rolex to Alex - The Watch Professional for a service and cleaning. Great communication prior to and during the process. The watch was returned in a little travel case looking beautiful. Highly recommended.
Ken Lydall
Ken Lydall 2025.12.16
     
Excellent communication and efficient service. My watch arrived back after servicing looking like new. Would highly recommend.
Kim Saunders
Kim Saunders 2025.12.02
     
My watch hadn't been serviced for 20yrs, Alex did a brilliant job servicing it and brightening the watch and strap. It looks like new! Brilliant service, I would not hesitate to recommend him.
Graham Buckland
Graham Buckland 2025.11.29
     
Hi I would like to recommend having your watch repaired at The Watch Professional, Alex. He repaired my 1930s Eberhard Chrono and serviced it, making it work perfectly once again. It is always risky entrusting your watch to someone you dont know, but Alex was the true professional. Thank you G Buckland

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