The Watch Professional

The Watch Professional Reviews

Excellent rating
     
5.0 | 72 reviews
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The Watch Professional
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5.0

| 72 total

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Kim Saunders
Kim Saunders 2025.12.02
     
My watch hadn't been serviced for 20yrs, Alex did a brilliant job servicing it and brightening the watch and strap. It looks like new! Brilliant service, I would not hesitate to recommend him.
Graham Buckland
Graham Buckland 2025.11.29
     
Hi I would like to recommend having your watch repaired at The Watch Professional, Alex. He repaired my 1930s Eberhard Chrono and serviced it, making it work perfectly once again. It is always risky entrusting your watch to someone you dont know, but Alex was the true professional. Thank you G Buckland
alwyn pickard
alwyn pickard 2025.11.28
     
Quick,pleasant service. Highly recommended.
Reply from The Watch Professional 2025.11.29
Hi Alwyn, thank you so much for the review.
stevec356
stevec356 2025.11.27
     
I have been wearing my Omega Seamaster Planet Ocean every day since I purchased it in 2008. Only times it hasn't been worn is when it has gone in for a service by Omega (2x). When its service was due this time, based on a recommendation from a trusted source, I decided to explore getting it done by The Watch Professional. The quote was very reasonable, especially compared to Omega, so I decided to take the plunge. One of the best decisions I have made as I am so pleased with the results. Unlike when I have used Omega themselves, my watch has been returned to me in "as new" condition and is keeping good time again. It really does look like I purchased it yesterday and not 17 years ago. Alex really does a superb job and I'll certainly be sending my watch to him from now on. Highly recommended!
Reply from The Watch Professional 2025.11.29
Hi Steve,

Thank you for taking the time to leave such a glowing review, it is very much appreciated.

Enjoy your watch :)

Alex
Andreas Van Greunen
Andreas Van Greunen 2025.11.27
     
I recently had two Oris watches serviced by The Watch Professional, and the entire experience was exceptionally positive. In fact, it was noticeably better than using the official service centre. The key difference was being able to communicate directly with the experienced watchmaker working on my watches — something that simply isn’t possible with the official centre, where your watch may even be assigned to a junior watchmaker without your knowledge. Alex at The Watch Professional was incredibly responsive to all my questions throughout the process. Communication was clear, timely, and reassuring. The watches were fully insured while in transit, which gave me complete peace of mind. The servicing itself was priced very fairly, especially considering the level of expertise involved. I also appreciated the opportunity to ask Alex detailed questions about my watch movements and to gain insight from a true professional about how these movements sit within the broader world of mechanical watchmaking. Overall, I’m extremely satisfied and will most definitely be using The Watch Professional again for all future servicing and repair needs. Highly recommended.
Reply from The Watch Professional 2025.11.29
Hi Andreas,

Thank you so much for taking the time to leave such a detailed and positive review. I really do appreciate it.

Alex
simon Wright
simon Wright 2025.11.25
     
Prompt efficient service would definitely use again
Darren Franks
Darren Franks 2025.11.17
     
The Watch Professional provided exceptional care for my Tag Aquaracer. As a 50th birthday gift, this watch holds significant sentimental value for me. I was kept informed about the servicing process and provided with photographs of the movements being serviced. The communication was exceptional. It was reassuring to know that my watch was in capable hands and that I had documentation of its service. I followed the Instagram account for several years before making my decision, and receiving my watch back knowing it had received the utmost care makes wearing it again more special. I highly recommend this service to anyone who values their watch.
Kev
Kev 2025.11.17
     
The Watch Professional provided an excellent service fixing and servicing a watch of mine, top class. Great communication and a very skilled knowledgeable and experienced horologist.
Bob Wasp
Bob Wasp 2025.11.08
     
The watch professional did a great job with the watch modifications I needed. Great communication, I will definately use them again.
John Budge
John Budge 2025.11.05
     
Hi This message is say what a fantastic job Alex has done on my Breitling Navitimer. I sent it to him as it was losing time. I spoke to him and he said that it was something that he could deal with. I also asked him if he could do a complete polish, including the bracelet and face. Has come back to me looking absolutely immaculate when I opened up the package it gave me the same feelings I had when I first bought it. I would have no worries about recommending the watch professional to have your watch looked at The final price was as quoted.
Alexander Finch-Hutchins
Alexander Finch-Hutchins 2025.10.30
     
Provided a quote for a new crown for a fraction of the cost of Breitling, collected back and over the moon - the watch has been fully pressure tested and looks like new. Even carried out some adjustments to my Rolex FOC. I wouldn't take my watches anywhere else in the future - Highly recommended.
Juliet Nunn
Juliet Nunn 2025.10.25
     
I wanted to give my late grandfathers Omega watch to my son for his 21st birthday. It had great sentimental value but was not in the best condition. I contacted Alex and from start to finish have been very impressed with the clarity and responsiveness of communication. He really did an excellent job repairing the watch and replacing the necessary parts, the pricing was very detailed and fair. I am delighted with the watch and fully recommend this company.
Bryn Davies
Bryn Davies 2025.10.24
     
I would strongly recommend Alex, he serviced my Omega watch and offered helpful experienced advice regarding the need for case refurbishing, the whole experience has been first class and wouldn’t hesitate to use him again.
Peter Cox
Peter Cox 2025.10.23
     
Outstanding Service from Alex The Watch Professional! I recently had my Omega Seamaster serviced by Alex The Watch Professional, and I couldn’t be happier with the result. From start to finish, Alex was professional, knowledgeable, and clearly passionate about his craft. The communication was excellent — he explained what needed to be done, kept me updated throughout the process, and delivered exactly when promised. When I got my watch back, I was genuinely amazed — it looks and runs like new! Every detail has been restored to perfection, and the timekeeping is spot on. It’s rare to find someone who combines such high-quality workmanship with honest and friendly service. I’ll definitely be returning to Alex for any future watch care and wouldn’t hesitate to recommend him to anyone who wants their timepiece treated with true expertise. Thank you, Alex, for bringing my Omega back to life!
Jayne
Jayne 2025.10.08
     
I cannot recommend Alex at The Watch Professional enough. I was a bit daunted sending my Tiffany watch in the post to be repaired, but Alex's communication throughout the process has been really outstanding. His service is exceptional and I would not hesitate to contact Alex again in the future should I need to. He kept me informed throughout the process and I can honestly say you have nothing to worry about if you decided to use his company. Thank you so much Alex. I am so happy with my watch repair and the service you have provided. Jayne :-)
Steve Williams
Steve Williams 2025.10.06
     
Alex was very professional from start to finish. Really happy with how he restored my omega watch to mint condition. Very easy service. Would fully recommend.
NICK BRENNAN
NICK BRENNAN 2025.09.29
     
Alex is a very professional watch maker. This is an excellent service . I sent my watch to him for servicing after speaking with him about what he could do. The whole process was very slick and Alex kept me informed through out the whole process. I would thoroughly recommend the service he provided.
Dan Higgs
Dan Higgs 2025.09.29
     
Had been looking for a while for someone to service my watch, and luckily came across The Watch Professional. Alex was a pleasure to deal with and will definitely be using in the future.
Loretta Smith
Loretta Smith 2025.09.16
     
The Watch Professional is an amazing service. Alex is extremely competent, pleasant and I found him to be very honest in his appraisal of work needed. His charges are very reasonable also. I thoroughly recommend him and will definitely take all my watches to him in future.
Andrew Butcher
Andrew Butcher 2025.09.09
     
Alex made my beloved Speedmaster look like new, the most polite, professional, fair priced service around. Highly recommended. Thank you so much.

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