The Wash - Richardson

The Wash - Richardson Reviews

Excellent rating
     
5.0 | 44 reviews
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The Wash - Richardson
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5.0

| 44 total

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Ryan Campbell
Ryan Campbell 2025.12.01
     
Excellent experience dropping laundry for full service!
Mohammed Abd
Mohammed Abd 2025.11.28
     
In Dallas for a vacation, and after a week with kids, we ran out of clean clothes, I searched laundromats and picked this one for the reviews, well, first thing first it was an easy task, I've never used a laundromat in my life before, this was as easy as 1 2 3, buy the card for a $1.00 then load it with as much as you want, washers are clean and well maintained, they come in 4 different sizes based on how much clothes you have, prices are different per load but the difference is negligible, 80lbs is $9.75, 60lbs is $7:75, 45lbs is $6.00 and the 18lbs is $3.75.
Reply from The Wash - Richardson 2025.11.30
We are absolutely thrilled to hear that you chose our laundromat during your family vacation in Dallas, Mohammed! Dealing with a week's worth of laundry after traveling with kids can be a daunting task, and we are so glad we could make the process easy and stress-free for a first-time laundromat user.

We take great pride in keeping our facility and machines clean and well-maintained, and we appreciate you highlighting how simple our card system is—that's exactly what we strive for!

Thank you again for the high praise. We wish you a fantastic rest of your vacation!
Shahriar Sonnet
Shahriar Sonnet 2025.11.26
     
Reply from The Wash - Richardson 2025.11.30
Thank you so much for the 5-star rating, Shahriar! We are thrilled to know that you had a great experience with us.

Your positive feedback is greatly appreciated, and we look forward to serving you again soon!
Ryan Fernandez
Ryan Fernandez 2025.11.22
     
My family and I were moving from Cali to North Carolina and spent 2 days in Dallas. Needed to do laundry coz the hotel did not have it. Can't remember the last time we had to use a laundry mat but this place is the most advanced I've ever seen compared to circa 90s early 2000s quarters machines. Great service from Dave! He is very genuine gentleman, professional, passionate, and engaging! He'll walk you thru every step. Always willing to help. They even have drop off laundry and pick up services and they are meteciulously folded. Great facility, always helpful, and very efficient system that is managed here. Definitely recommend this laundry mat! Keep up the outstanding work!
Reply from The Wash - Richardson 2025.11.23
It was such a pleasure to meet you and your beautiful family, Ryan! Thank you for choosing us, and for all you do for our country! Safe travels and I hope you enjoy your new home!!
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Eric Gomez
Eric Gomez 2025.11.09
     
Very well kept business, nice equipment. Friendly environment 11/10
Reply from The Wash - Richardson 2025.11.23
Thanks so much for the great review, Eric!! We're so happy you were impressed with our state of the art equipment and beautiful environment. We hope to see you again soon!!
C_los Diaz
C_los Diaz 2025.11.03
     
Best laundromat I’ve ever been to ! Raul is awesome at showing and explaining everything at this awesome place, Beyond helpful and friendly. Definitely recommend this place to everyone. 5 ⭐️ Very unique, doesn’t compare to any other laundromat!
Reply from The Wash - Richardson 2025.11.23
Thank you so much for your wonderful review, Carlos!! We're so happy that Raul was able to assist you and make your visit even better. We put so much time and effort into making The Wash something truly remarkable, and it's so great to hear we were able to do that for you!! Hope to see you again real soon!
Doug Kubat
Doug Kubat 2025.10.30
     
THIS IS THE PLACE !!!! State of the art, next level, top tier, best of the best equipment. Cleanest facility on the planet. From the owner, David, he's as cool as me 😎 to Lainey, the true Rockstar of the facility, you will not be disappointed. 5 stars my ass, NOT ENOUGH STARS TO GIVE THEM.... prove me wrong 👊 #WHOSNEXT
Reply from The Wash - Richardson 2025.10.30
Hey Doug! Wow, your amazing words have truly made our day! We’re over the moon knowing you enjoyed everything from our top-notch equipment to our awesome team. Your support means the world to us and can't wait to see you back here soon! 🌟
Sally Garza
Sally Garza 2025.10.26
     
Exceptionally clean, wonderful machines. Fair pricing. Will be back. Welcome to the neighborhood. Well worth a drive though.
Reply from The Wash - Richardson 2025.10.26
Hi Sally! We're absolutely delighted to know you had such a positive experience with our facilities and pricing. It's wonderful to be part of the neighborhood, and we're looking forward to welcoming you back. Safe travels until then!
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Felicitas Vargas
Felicitas Vargas 2025.10.21
     
I’ve been coming here for about a month now, and I absolutely love this place! I was looking for a new laundromat that was affordable and clean, and this one checks all the boxes. The attendants are always so friendly, the place is spotless, and my clothes come out fresh and clean every time — not like the other laundromat I used to go to on Spring Valley. If I could give them 10 stars, I definitely would!I HIGHLY RECOMMEND THIS LAUNDROMAT.
Reply from The Wash - Richardson 2025.10.21
Wow, Felicitas! We're so happy to read your amazing feedback. 😊 Knowing that you find The Wash - Richardson clean, friendly, and affordable means a lot to us. We're committed to keeping up the great work, and we can’t wait to see you back soon!
Margo Farrington
Margo Farrington 2025.10.19
     
Love this place, and will keep coming back, however, the trash cans are too thin for what people are throwing in them, the employee on duty had a very difficult time emptying as it was too stuffed and i felt the need to help her, wider trash cans would help.
Reply from The Wash - Richardson 2025.10.19
We sincerely appreciate you highlighting the areas we can improve, Margo! So glad to know you enjoyed being here. We’ll definitely take your suggestion about the trash cans on board. Looking forward to welcoming you back soon!
Dane Nguyen
Dane Nguyen 2025.10.13
     
The place is super nice & clean! I was able to get my clothes cleaned efficiently & Raul is such a great help!
Reply from The Wash - Richardson 2025.10.14
Thanks so much for sharing your wonderful experience with us, Dane! We're elated that you found our place tidy and that Raul was able to assist you effectively. We hope to see you back soon for another great visit!
Kimberly Rhodes
Kimberly Rhodes 2025.10.11
     
This is my very 1st time coming to wash my clothes Lainey and Raul are SUPER FABULOUS I love them😍very Kind ,and polite and was helpful in my first time coming and it definitely won't be my Last keep up the Great Service your reward is definitely coming 😁🙌💃🏿❤️
Reply from The Wash - Richardson 2025.10.11
We're truly thankful for your delightful feedback, Kimberly! It's fantastic that Lainey and Raul could make your first visit special. Hearing that you'll be back makes us overjoyed. Looking forward to serving you again soon! 😊
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Amanda Walding
Amanda Walding 2025.10.08
     
Really nice, clean, and comfortable wait. Very helpful and friendly staff. Raul was very helpful and polite. Highly recommend!
Reply from The Wash - Richardson 2025.10.08
We're so grateful for your wonderful feedback, Amanda! It's heartening to know that Raul and the team were able to make your experience pleasant and comfortable. Your recommendation means a lot, and we can't wait to see you again soon. Have an amazing day! 🌟
Punkaj Trivedi
Punkaj Trivedi 2025.10.06
     
Huge thanks to David and his amazing team real family vibes and proper five-star service (actually ten!). Our washing machine packed up, so I took our clothes here. They came back cleaner and fresher than ever. The place is spotless, brand new, and the staff genuinely care. Laney and her crew deserve a big shout-out. We’ll definitely be regulars. The service attitude and approach is impeccable
Reply from The Wash - Richardson 2025.10.06
Thank you so much for your amazing review! 😊 It truly brightens our day to know you enjoyed our family atmosphere and superb service. We're delighted that you found everything clean and fresh, and we look forward to welcoming you back as a regular. Your feedback means the world to us!
Norma
Norma 2025.10.05
     
A 5-star experience at The Wash! This place in Richardson, is simply amazing. The place was spotless, and the washers and dryers work incredibly fast. Raul was incredibly helpful, guiding me through the app and showing me how to use all the machines. He also explained the monthly wash-and-fold subscription service in detail. I had an amazing experience over the weekend and will definitely be back!
Reply from The Wash - Richardson 2025.10.05
Wow, we're overjoyed to learn about your 5-star experience at The Wash! 🌟 It's lovely to hear that Raul made your visit exceptional and that everything ran smoothly. We can't wait to welcome you back for more splendid wash days, and we're delighted to hear you'll be returning. Thank you so much for sharing your experience with us!
Verónica
Verónica 2025.10.04
     
I had a fantastic experience at the laundromat! Raul was incredibly attentive and went above and beyond to help me, especially with the app. The place was spotless, everything ran smoothly, and Raul’s dedication truly stood out. I’ll definitely be coming back. Highly recommend this place!
Reply from The Wash - Richardson 2025.10.04
We're so glad you had such a great time at our laundromat, Verónica! 🌟 Raul is indeed fantastic at making our customers' experiences wonderful. It's awesome to know everything was to your liking, and we can't wait to welcome you back soon! Your recommendation means the world to us.
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walter polk
walter polk 2025.10.01
     
Reply from The Wash - Richardson 2025.10.02
We're grateful for your kind rating, Walter! Your positive experience matters a lot to us, and we're pleased to know we met your expectations. We look forward to seeing you again and making your next visit just as great!
Michael Romero
Michael Romero 2025.09.27
     
This is one of the best laundromats I’ve been to! The place was clean, the machines worked great, and the whole process was super easy. Raul was really nice and helpful—he greeted me when I walked in, showed me how to use the machines, and made sure I had everything I needed. Great customer service goes a long way, and Raul definitely made the experience better. Highly recommend this spot if you need to get your laundry done!
Reply from The Wash - Richardson 2025.09.28
We truly appreciate your lovely feedback, Michael! 🌟 Keeping a clean and welcoming environment is our top priority, and we’re so happy to hear that Raul's assistance made a positive impact on your visit. We're excited that you enjoyed your experience and look forward to welcoming you back next time you need our services.
Clint Gorman
Clint Gorman 2025.09.27
     
Great service. Clean
Reply from The Wash - Richardson 2025.09.27
It's wonderful to know you appreciated our service! We take pride in keeping everything spotlessly clean for our valued customers like you. Your feedback means a lot, and we hope to welcome you back soon.
Leticia Hernandez
Leticia Hernandez 2025.09.24
     
Esta excelente servicio leticia hernandez 👌 raul me ayudo con todo
Reply from The Wash - Richardson 2025.09.24
We are very happy to know that you found our service excellent 🤗. We are very glad that Raul could help you with everything. We appreciate your kind words and hope to see you again soon.
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