ThermApparel Reviews

Allison, this brought tears to our eyes. Thank you so much for sharing this. We still remember when you first gave the vest a try, and it means everything to us to hear how much it’s helped you continue doing the things you love over the years. From gardening to kayaking to those evening walks with your husband, hearing that you’ve been able to stay active and enjoy those moments despite the heat is exactly why we started ThermApparel in the first place.

Your support, encouragement, and willingness to share your experience with others truly means more to us than we can put into words. You’ve been part of our journey for a long time, and we’re so grateful for you.

We’re also really glad the extended packs and recycling program have worked well for you, that makes us so happy to hear!!

Thank you Allison, we’re always here for you.
Julia + Kurtis

Kristen, thank you so much for this incredible review ❤️ It truly means the world to us.

Hearing that you’re able to get back to fishing and doing what you love without the fear of overheating is exactly why we do what we do. We put a lot of thought into the design, especially airflow, comfort, and mobility, so it’s amazing to hear those details made a real difference for you.

We’re cheering you on for an amazing, cool, and active summer ahead! Thank you again for your support and for sharing your experience, it will help so many others in the MS community.

Much love right back to you 🙏💙

Amanda, thank you so much for sharing this. It truly means everything to our small business. Hearing that our cooling products are helping you manage heat with MS and improve your day-to-day life is exactly why we do what we do.

We are so glad your order arrived quickly and that you had a great experience with our customer service. As a small business, we truly care about every customer and always aim to treat people the way we would want to be treated.

Your review not only encourages us, but also helps others discover effective cooling apparel and heat relief solutions when they need them most. Thank you again for your support. We are always here for you 🧡

🎅❄️ Thank you so much, Santa Duffy, for your amazing 5-star review! We’re overjoyed to hear how much your ThermApparel Cooling Vests keep you cool and comfortable during your Christmas in July events—even when the summer temperatures and humidity soar. Your dedication to spreading holiday cheer all year is simply inspiring, and we’re honored to be a part of your journey.
At ThermApparel, our mission is to help wonderful people like you stay cool in the heat—whether you’re facing 100°F summer sun, bustling holiday crowds, or cozying up by a roaring fireplace in December. Our lightweight, low-profile cooling vests are designed for maximum comfort and effective cooling, making them perfect for Santas, performers, athletes, and anyone who needs relief from high temperatures or heat sensitivity. We love seeing how our cooling products help people enjoy their passions—be it Christmas in July, sporting events, gardening, travel, or family celebrations.
Your feedback and friendship mean the world to us. Knowing you trust ThermApparel Cooling Vests to help you bring joy and magic to others all year long truly warms our hearts. Thank you for your support, Santa Duffy—we look forward to helping you sparkle at every event, no matter the season!
If you’re searching for a discreet, comfortable way to stay cool during summer events or everyday adventures, ThermApparel Cooling Vests are here to help you beat the heat and keep the magic alive.
—The ThermApparel Team 💙

Hi Michele,

Thank you so much for the kind words! We’re thrilled to hear that your cooling vest is helping you enjoy more time outside—even in that North Carolina summer heat! ☀️

That’s exactly what we designed it for—to help you stay cool, comfortable, and active. If you ever have questions or need anything, we’re always here to help.

Stay cool and keep enjoying the outdoors!

—The ThermApparel Team

Hi Jen,
Thank you for the thoughtful and honest review! We’re so glad the UnderCool is helping you extend your running season. That’s exactly what it’s designed for—managing core temperature and helping you stay active longer, even when the heat tries to interfere. And you’re absolutely right: cooling vests are a great tool, but they aren’t magic. Everyone’s body—and especially with MS—responds to heat differently, and it’s important to know your limits.

We also really appreciate your kind words about our customer service. We’re a tiny team of just three people, and we treat every customer the way we’d want to be treated when reaching out to a company. We actually answer the phone—and if you leave a message, one of us will call you back. It means the world to us to know that effort is making a difference. Thank you again for your support, and keep listening to your body and running strong! 🏃‍♀️❄️💙

YAHOOOOOO!! We’re thrilled to hear that the vest helped you stay cool and keep drumming through the parade, wool uniform and all! That’s exactly what we love to hear. If you ever share a video or photo, we’d be over the moon to see it please feel free to tag us!

Thank you so much for the kind words about our customer service. We’re a tiny but mighty team of three, and from day one we’ve promised to treat every customer the way we’d want to be treated — that means real humans answering the phone, calling back when needed, and doing whatever we can to help.

Mahalo nui loa for your thoughtful review , it truly means the world to us!

Hi Valerie,

Thank you so much for your thoughtful review and for being such a loyal customer, three vests!!!, that’s amazing!

We’re so glad to hear your online ordering experience was smooth and that our team was able to help quickly. We are a tiny team of 3 and we take customer service very seriously. We want all of our customers to be able to reach out to us anytime via, live chat (www.thermapparel.com) email (contact.us@thermapparel.com) or phone 1-855-232-7233. We are happy to help in anyway we can.and want every customer to know that when you reach out you’re talking to a real person who genuinely cares, not a chatbot.

We’re proud to create products that are built to last, and we’re even prouder to support great customers like you. Thank you! Team ThermApparel, Julia, Kurtis and Brad

Hi Jamie,
Thank you so much for sharing your experience—we’re really glad to hear that ThermApparel is helping you stay cool and focused in such a demanding environment. It definitely sounds like you’re putting our gear to the test!

You’re absolutely right—if you find yourself needing to press the cooling packs closer to your back, it usually means a smaller size would offer better contact and performance. That said, moving up to the UltraCool is a great choice, especially given the extra cooling coverage and your work conditions with PPE.

We’re happy to hear our customer service team has been helpful so far, and we’d love to hear how the UltraCool works out for you once you’ve had some time with it. Your feedback helps us improve, and we appreciate you being part of the ThermApparel community.

Stay cool out there!

—The ThermApparel Team

@ a p. Thank you!! We are so glad you have been able to enjoy life to the fullest! thank you for the great review! Keep sharing your cool adventures with us!

Hi Milou! Thank you for the amazing review and your heartfelt comments. We are a tiny team of 3 and we take customer service very seriously. We want any of our customers to be able to reach out to us anytime via, live chat (www.thermapparel.com) email (contact.us@thermapparel.com) or phone 1-855-232-7233. We are happy to help in anyway we can.

We are so glad the UnderCool 3 is helping you with your POTS on a daily basis!!

Cheers! Julia

Hi Teresa,

Thank you for the great review! We’re so happy to hear that the cooling vest helped both you and your brother stay comfortable during the summer festival. That’s exactly why we do what we do, to make sure heat sensitivity doesn’t stand in the way of enjoying the moment.

We really appreciate you sharing your experience, and we’re honored to be part of your summer adventures!

Team ThermApparel

Hi Claude, Thank you for the 5-star review! We’re so glad to hear the exchange was smooth and that you’re staying cool and comfortable. 😊💙 Customer service is really important to us, so it means a lot to know you had a great experience!

Hi Jean, Thank you so much for your kind words and 5-star review! 💙 We’re honored that UnderCool has earned a place in your MS toolkit and helps you enjoy the things you love—from family time to grilling and staying active. Your confidence and joy mean the world to us, and we’re so happy UnderCool has made a real difference. Stay cool and keep doing all the things that make you smile! 😊

Thank you for the 5 star rating!!

Thank you Mrs Claus! That means the world to us. We are so glad you are able to do what you love for longer and spread more holiday magic.! Merry Christmas!

thank you for 5 star review!! It makes a world of difference to us!

Hi Blair! Thank you for the wonderful review. We are so happy that the ThermApparel Cooling Vest is helping you stay cool in cosplay and chest binders! Many people are afraid to try because they don't know if it will work for them and their situation or size. Thank you for letting us know. We would love to feature you in a blog post with photos and videos if your are up for it. Give us a holler! contact.us@thermapparel.com

Hi Kevin,

Wow, your review is a home run! 🥎 We’re thrilled to hear that our UnderCool 3 Cooling Vest is your MVP on the senior softball field in sunny Florida. Playing in that heat and humidity can be a major league challenge, so we’re glad our vest can keep you cool while you’re stealing bases and making those big plays.

We’re also happy to hear that our Customer Service team is hitting it out of the park for you. If you ever need anything else, feel free to reach out – we’ll be ready to assist you faster than you can say “play ball!”

Thanks a million for your kind words and for recommending ThermApparel. Keep running those bases and staying cool!

Cheers,
The Tiny ThermApparel Team

Hi Santa Jerry, thank you so much for your positive feedback! We’re thrilled to hear that both the older model and the new 360 cooling vests have been effective for you, especially during the challenging conditions of Christmas in July events. We appreciate your recommendation and are glad that having an extra set of cooling packs made a difference. If you ever need further assistance or have more feedback, please don’t hesitate to reach out. Stay cool and take care!